Apple TV won't play my GoPro movies

My Apple TV seems to be okay until I try to access some movies I took while on vacation with my GoPro camera.  It keeps coming up with the error message An unknown error occurred (-12911)" and says it can't load it from it's current location.  Then I try it again and it doesn't recognise my Apple TV...  Any assistance would be appreciated.

What format is the video file in?
Supported Video Formats
H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

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