Approve in email notification

Hi,
Oracle Workflow has the standard functionality of approving the from a mail, where the user has to login to E-BS and then approve. I would like to develop a functionality where the user just click a button in the mail and the workflow gets approved. Can anyone please help how should I develop such a scenario.
Description:
Email should have a approve button and the user should just click the button and approval should be done. (No login)
Please help..
Regards,
Boris

Hi Boris,
You can approve a notification from email by just clicking on Approve/Reject link in email without login to application.
For this you need to do below steps.
1. The recipient user has the valid email address set, for which the email notification has to be received.
2. The recipient user notification preference should be 'MAILHTML' i.e 'HTML Mail with attachments', you can set it from preferences section after login with the user
3. You can see the notification preference and email address details from wf_local_roles table..
4. The notification Mailer should be up and running (Outbound thread count should >=1 and Inbound thread count = 1)

Similar Messages

ARQ: How to configure Role Approve/Reject Email Notifications???

Hi,
I would like to achieve below for my business scenario with below MSMP stage configurations:
MSMS Stages Configurations:
MANAGER --> Can act on both request and line items level
Role Owner--> Can ONLY act on line items
Requirement
In best case, a Manager approves all the line items in an Access Request. Then an email notification mail for "NEW WORK ITEM" would be sent to Role Owner(s) at next stage. This is achieved.
Now at Role Owner Stage, below 3 cases are possible:
1. All Role Owners can approve the line items
2. All Role Owners can reject the line items
3. Some of the Role Owners approve and Some of them reject line items
In all the above cases, a Role Owner ALWAYS click on "SUBMIT" button (as he is not authorized to reject a request as a whole) and this action is considered to be as "APPROVED" and eventually, "APPROVED" event is triggered.
This looks good in case numbers: 1 & 3. Meaning, even a single role is approved, request can be considered as approved and the request details can be sent to business user.
However, I am facing a problem when ALL the line items are rejected by ALL the Role Owners!
This will surely close the request. However, the email notification that will be sent to user in this case will be of "APPROVED" though the request is rejected in a sense (because all the roles are rejected)!
Can anybody please he understand this and design proper solution?
Regards,
Faisal

Hi Faisal,
We are on GRC SP13.
Please do below settings to make role approval/rejection comments mandatory.
2040 - Set this parameter value as YES
In MSMP - Role Owner - Stage settings - Please maintain these settings
I have come across the same scenario as yours. Below is my observation.
When all role owners rejects all roles by REJECTING roles at LINEITEM level, request instead of getting closed at ROLE OWNER stage, it is going to next stage and getting closed there. I assume this is standard behaviour
Let's see if we can get experts advise on this.
Regards,
Madhu.

Approval workflow - email notification

Hi,
I was run out of idea how to complete my assigned job, need oracle expert to help on email notification workflow.
Currently I am working on workflow enhancement with oracle application E-Business Suite for our company.
My job is to add in new approval process to approve Bank Details transaction through AME.
For this Bank Details transaction, the existing approval process is will only route to HR.
Now my job is to add Admin & Manager approval, which mean once the transaction is submitted and the approval processes are as below:
Admin --> Manager --> HR
But this approval process will fall into 2 scenarios as below criteria.
Scenario1: If the selected Bank Name from List Of View (LOV) not "Other Bank" then the approval process is Manager --> HR
Scenario2: If the selected Bank Name from LOV is "Other Bank" (once Other Bank selected, user will need to enter the new Bank Name) then the approval process is Admin --> Manager --> HR
Once Admin approve, Admin will add the new Bank Name into LOV.
Both scenarios will auto trigger email notification to the approver once there is pending for Admin and Manager approval.
For scenario1, our email process package able to send out email notification to the manager.
But for scenario2, email notification not send to Admin. FYI, our Admin is a group of persons assigned to Admin group.
My doubt here is how to let this email notification able to send out to Admin group?
Hopefully anyone of oracle workflow expert could help me as soon as possible.
Thanks.

Hi Mike,
According to your post, my understanding is that you wanted to use workflow to send emails to the approvers when a task process completed in SharePoint Designer 2010.
First, when you add the “Start Approval Process” action to create the workflow in SharePoint Designer 2010, you can click on “these users” to set the task process participants and you can choose “One at
a time (serial)” or “All at once (parallel)” to set how the tasks will
be created.
Then, if you want to send an email to the approver when a single task process completed, you can click on “Approval” in the
“Start Approval Process” step to edit the task process and click on “Change the behavior of a single task” in the “Customization”
to add the “Send a Task Notification Email” action in “When a Task Completes” section as below:
And if you want to send emails to the all approvers when all tasks are completed, you can click on “Approval” in
the “Start Approval Process” step to edit the task process and click on “Change the behavior of the overall task process” in
the “Customization” to add the “Send an Email” action in “When the Task Process Completes” section as below:
If you want to use the approval workflow to update the content approval status, then you can add the “Set Workflow Variable” action to set “Variable: EnableContentApproval” to “Yes” after you add the “Start
Approval Process” action in the workflow, and it should be added above the step “Start Approval Process”.
Please refer to the link below to add the “Set Workflow Variable” step in the workflow:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/b5bebacf-4bb9-4e43-84d7-6eb2714f071d/is-there-an-option-to-set-content-approval-status-according-to-approval-process-workflow?forum=sharepointcustomizationprevious
Best Regards,
Victoria
Victoria Xia
TechNet Community Support

Query to find all ORACLE Finance Users who Approve via Email Notifications.

Hello to all,
I'm not being lazy here honest, but Ive been asked to find out which users Approve PO's (Purchase Orders) via E-Mail rather than through the Application. As far as I can see, the WF tables do not show the differentiation between those who do one or the other and so Im asking if there's anyone who knows about any other fields where this can be found out.
Many thanks
Steven

Hi,
I've added my thoughts to the duplicate post on the WorkflowFAQ forum at
http://smforum.workflowfaq.com/index.php?topic=472.0
HTH,
Matt
WorkflowFAQ.com - the ONLY independent resource for Oracle Workflow development
Alpha review chapters from my book "Developing With Oracle Workflow" are available via my website http://www.workflowfaq.com
Have you read the blog at http://thoughts.workflowfaq.com ?
WorkflowFAQ support forum: http://forum.workflowfaq.com

Email notification is not send to contact person in SRM 7.0

Hi Friends,
        I am in SRM 7.0 and SP03. I am using program '/SAPSRM/OFFLINEAPPROVALSEND' to send notification to approver.
             Email notification is not sending to contact person in SRM 7.0 after all approvers approved the shopping cart. I even enabled checkbox 'Approval of application object' for Contact person (in most cases, the creator of the document) in the SPRO-SAP Supplier Relationship Management-SRM Server-Cross Application Basic Settings-Business workflow-Process-Controled Workflow-Business Process Configuration-Define Recipient of Notifications. Am i missing something or is it how SRM 7.0 Build. I knew that this functionality is there in SRM 5.0 by activate the security level in the user settings(SU01), I also know that this setting will not work if we use Process control workflow. Any input on this..
John.

Hi Masa,
   Thanks for your input. I maintained the below entries but still it is not working. creator is not still receiving approved Email once the shopping cart is fully approved.
1 .SPRO-SAP Supplier Relationship Management-SRM Server-Cross Application Basic Settings-Define Transaction Types -
    BUS2121 - SHC - Event Schema as SC.
2. I enabled all four check boxes in this path Define Recipient of Notifications - approve shopping cart - contact person ( in most
    cases, the creator of the document ) .
But I don't know how to maintain or what to maintain for Define Event Schema. This will be highly appreciate if you share your great experience on this..
Hi Masa,
   I got approved Email after 10 mins. I don't know is this how the standard email send to requestor any idea how to change this? I found the Standard task that mail is sending
Document 1000001212 approved
WF-BATCH
to:
XXXXXXX
08/12/2009 03:35 PM
Show Details
Document 1000001212 approved
The document 1000001212 of type BUS2121 was approved.
Technical information:
Event:#APPROVAL_PROCESS_DOC_APPROVED
SubCat:#APPROVAL_RESULT_NOTIFIC_NEW
The following messages have been triggered by the system:
You can view the document directly. Choose the following link :
Login
   I am facing another issue that the Email is having a PORTAL link (Login text above is basically a link), when i click and after login into portal a pop up is displayed 'The specified transaction mode is not allowed with respect to workflow status of current document'. any idea about this issue?
John

Email Notifications through workflow for all Approved and Rejected Orders

hi,
i have to send Email Notifications through workflow for all Approved and Rejected Orders to the user who have submitted the order for approval.how could it be done.please send ur solutions.
regards
yesukannan

Hi,
An option would be use Oracle Alert. Create an event based alert on the table where you have order approvals or rejections. This alert will be raised after inserting or updating this table. Create an action linked to this alert, and choose message as action type.
This setup can be done under Alert Manager Responsibility.
Regards,
Ketter Ohnes

Email Notification is approved but BPM Task is not getting completed

Hi,
   A transaction is submitted, the approver gets a email notification. The Human task is Actionable.
   So in the email, approver can see Approve / Reject links. On clicking the links it generates a email response and it is sent to the server also.
   But the task is not getting approved.
   Do we need to check any settings in the server or task?
   Thanks for your help.
   Chacko

..

Sending email notifications in oim 11g approval flow dynamically

Hi,
I have 4 level approval workflow in oim 11g and developed custom composite to get all the approver ids and and assigning these ids into 4 variables.
And used these variables in my custom 4 level sequential workflow. This workflow is working fine. Now I need to update this composite to send email notifications to the approver. So updated code to retrieve email ids and to store them in 4 more vairables. I cannot send all emails at a time thru the code. I need to send email only to the corresponding approver only when the flow reaches to that particular level.
Subject and body will be same but the email address will vary.
Can you please let me know the step by step process to implement notifications to these many levels.
If you think, this is not correct approach (storing all email ids in variables and then sending notifications), please let me know correct approach.
Thanks,
Mary

The way to do it would be to put your human task inside a while loop. This while loop would set a variable to the approver's userid and would continue till all the four approve it. In your human task you need just one approver and that would be the variable which the while loop sets.
If you do it this way, then you can use the OOTB notification tab in the .task and select the 'Assignee' as the email notification receiver and you won't have to worry about getting the email ids as well.
As for the current approach which you have, that is of using the sequential approvers in the human task, I haven't tried it, but just try setting the notification tab in the .task to 'Assignee' and event 'On Assignment'. That should do it as well.
-Bikash

Could not able to send email notification through approval workflow

Hi,
I am trying to send an email notification to the requester and approver on request creation and when the approver approves the request then an email should get triggered to the request with approve/reject outcome. All the SOA configuration has been done and also able to send test email through SOA console but could not able to send email through SOA composite.
For configuring an email notification, I am using notification tab in ApprovalTask, but still problem is not resolved.
Please help me in resolving the issue.
Thanks.

Use this link to check again whether you have configured the Email driver properties properly. http://www.iamidm.com/2012/09/oim-11g-r2-lab-6-managing-notifications.html
Also check whether any firewall issue is there which is preventing OIM to contact the email server in sending out emails. Check the logs if there are any issues.
Also check this system property 'RequestNotificationLevel'. This property indicates whether or not notification is sent to the requester and beneficiary when a request is created or the request status is changed. If the value is 0 for this system property, make it 1.
I was facing a similar type of issue due to two reasons:
1. System property
2. Firewall
Check both of them and try again.
Edited by: Durgaprasad on Apr 15, 2013 2:08 AM

Email Notification to Approver - PCR Approval Process

Hi,
We are in the process of implementing PCR Approval using MSS .
And as per requirement , we are supposed to send email notification to the Approver Outlook mail box - as and when the Appoval work item is delivered to the Approver's UWL.
By adding one more activity step in the Workflow template ,we have been able to achieve this.
And as per our current design ,
In case of Agent Determination failure (i.e when the approver is not determined correctly),
we route the Approval Work Item to the Workflow Administrator's UWL - so that he can forward it to the appropriate "Approver"
The Workflow Admin can forward the Approval work item to the appropriate "Approver" from his UWL.
The Problem is,
How can we send a email notification to the Approver - who has been selected by the Workflow Admin - when forwarding the Work item.
Is it possible to read the Forwarded user in the Workflow template @ runtime ??
Does this require a change in the Webdyn Pro code in the UWL part??
Any suggestion regarding this is welcome.
Version Info:
ECC 5.0
EP Version:6.0
NW2004
Regards,
Raj

Hi Rajasekar,
Actually, when the workitem is manually forwarded to the correct agent, the mail should also be sent to the correct agent explicitly. Usually this happens quiet rarely.
You can see the new Agent(Forwarded Agent) in the Workflow Log. I think you can even get the forwarded agent in SWWWIHEAD table. Check this out.
You dont have to change any coding in WD Side.
Regards
<i><b>Raja Sekhar</b></i>

Adding a hyperlink to the email notification for leave approval

Hi All,
Is it be possible to have a hyperlink in the email notification that goes to the approver ( for a leave ) so that the approver can click on the link and be taken straight to the ESS/ MSS portal to approve/reject the leave request?
Regards
AK

Basically you can modify the standard task too. Of course it is not recommended, but maybe it is not that bad, if you only need to modify the work item text (and the variables are already available in the container, so you don't need to do any additional bidnings and container elements (or do you?)).
Other options is that you take a copy of TS12300097 and a copy of the leave request worfklow template, and then do the changes to these copies. Then you just need to remember to also check the SPRO settings, that your copy of workflow is started instead of the standard workflow.
Regards,
Karri

Approval email notification not routing to an approver

Hi Experts,
For a certain PO value range there are existing approvers. We have added an additional approver to the PO approval matrix. Now, while changes are done for a PO the approval email is not going to the added approver. Instead it will send a mail notification twice to one of the existing approvers.
The added approver appears in SRM approval preview, aslo we find the approver in the workflow agents. In addition the approver gets the PO in the SRM inbox for approval, but only the email notification is not sent to this approver.
Any pointers to solve this issue.
Thanks in advance,
Francis

Hello,
Workflow approbation e-mails are taken from BP transaction. If there is no information there, e-mails are taken from SU01.
Some extra customising has to be maintained in order to have notifications sent out as an email:
- Set the attribute FORWARD_WI for the requester;
- In SO16, tab "Mail Sy.Grp", select "Send to home address of users".
Kind regards,
Ricardo

Workflow did not trigger the email notification to approver inbox

Hi SAP Gurus,
SRM 5.0
Extended Classic Scenario
CCM 2.0
Query : Work Flow triggers the professional purchaser PP in approval previw of SC but there is no email sent to the PP inbox.
No email notification is sent to the Professional purchaser inbox.
Can any one advice on this to locate the error.
Regards,
Jayoti

Many thanks all Specially Sravanan & Laurent
The issue has been resolved now . The problem was RFC Configuration was not setup for workflow in SWU3.
Problem : Email was not triggering in professional purchaser and approver inbox even though we can see I the approval preview screen at the portal
Solution : The work item step was not generating for Agent determination.
In Automatic Workflow Customization ( SWU3 ), Configure RFC Destination under Maintain Runtime Environment was not enabled.
Basis Team ran Perform Automatic Workflow Customizing button situated adjacent to Execute button. And the status for Configure RFC Destination changed from Red cross to Green Tick.
In Automatic Workflow Customization ( SWU3 ) -> Maintain Runtime Environment -> Configure RFC Destination
There were some more options below were in Crossed red status :-
We selected the particular step below and Right Click -> Auto- Customizing
1)     Schedule Background Job for Missed Deadlines
2)     Schedule Background Job for Work Items with Errors
3)     Schedule Background Job for Condition Evaluation
4)     Schedule Background Job for Event Queue
5)     Schedule Background Job for Event Queue
Regards,
Jayoti

AP Approval Request Information email notification doesnot work

I have setup AP approval with AME ( oracle ver 11.5.10.2 and AME Ver B). The Approve and reject actions on the email notification work fine but when approver clicks on "Request information" then the reply screen is displayed as below:
Request more information from: 'Enter Requestee role here'
Question: 'Enter your question here'
NID[2920949/1421900579@WFMAIL][3]
workflow for APINV is not getting the value for 'Enter Requestee role here' automatically . Is this standard functionality? I have setup GL journal approval and requistion approval but i didnot get into this issue .
Please also advise why APinv is getting Role instead of user. the email notification is getting "accouts payable" instead of the person who created the invocie. the TO is correct as it shows the approver user name. i.e
the notification shows:
From: To
Accounts Payable Steve,Bush
Please Help.
Thanks,
Steve

guys - if you are 11.5.10 and implementing AP approval then the request information action does not work..i.e approver cannot just click on request infromation and ask any question to the sender .....oracle has ER for this....do not know why they have to remove this....
--Steve

Adding information in email notification of invoice approval workflow

Hi All,
We have a requirement to include additional information in the email notification sent by the workflow to the approver, like
1) Having Invoice Currency Code and PO Number in the header of the notification
2) Adding static text on the body.
3) Also need to add a sentence in the standard text which comes at the bottom of the notification and need to remove the extra RESULT region which is coming in the notification. (Highlighted in bold)
Please click on one of the following choices to automatically generate an E-mail response. Before sending the E-mail response to close this notification, ensure you have provided the reason for rejection within the quotes ‘ ‘ in the body of the email.
RESULT (needs to be removed)
RESULT: Approve Reject Request Information
Any pointers on this would be really helpful.
Thanks,
Manoj

Please open the desired workflow in the workflow builder.
--Open the particular Notification
-- Open the related Message.
-- Click on Add which allows you to change the Message context.

Approve in email notification

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