AR invoice not closed when full amount applied

Can someone confirm if this is a bug or normal system behaviour? Unfortunately, i don't have an environment to test on different patch levels. My current patch level is 2007A SP0 PL47.
This is the scenario:
Create AR Invoice with 2 lines.
Line 1: Inventory item with price X
Line 2: Non-inventory item with zero price
Copy to Credit memo. Delete Line 2.
Now, the amount is fully applied on the invoice and there is no balance due. However, the status of the invoice is 'Open'.
The customer has just upgraded from 2005. They say that in 2005 version, the invoice did close automatically even with line 2 open. Can someone confirm if this is a bug or normal system behaviour in 2007A?
The reason they don't want to copy line 2 to the invoice is because it is created by custom add-on and shouldn't appear on the credit memo.

Morning Maeve
This is a BUG in 2007 that SAP knows about and SAP must apply the fix to your situation.  We had two invoices exactly as you described and it took intervention by SAP to get them closed.  This was some time ago and I cannot remember exactly what they did...
So, please contact your partner or submit a ticket...then set up some time with them when no one will be on the system...
Take care - Zal

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