ATP confirmation in CRM

Hi all,
We have a scenario where ATP check needs to be done before an order is created in CRM. As far as I know the ATP check is done in R/3 and the normal ATP check performs only material availability in stock.
Is there any way that Rule base product allocation could be done for orders which are created in CRM. I mean is there any BAPI or RFC function which could be included in user exit after the ATP check is done.
Also what is the APO functionality. What are the advantages and drawbacks for rule based product allocation.
In general do people use CRM for order creation when rule based product allocation is not supported in CRM.
Thanks in advance
Silivia.

Hi
The integration of APO &CRM systems is carried out only by BAPI's in CRM&R/3.Sales order triggers a global ATP check which can use inventory,production plans etc..
The advantage of APO :relieve the load of R/3.Global ATP is integrated in the SCM process all kinds of order processing.In many R/3 systems ATP functionality is restricted or not possible at all.The rule based ATP check is the basis for checking alternative locations as well as for production.
The integration of the CRM&APO system ensures the data required ofr the APO system is transferred from the CRM system results of teh avaialbility check and scheduling are trasferred to CRM &SAP R/3.The sales order is saved in the CRM system.The requirement are then saved in the APO system but are not relevant for materials planning until the sales order is transferred to the SAP R/3 system and saved.
If you want to know any other details please let me know.
Cheers

Similar Messages

ATP Check in CRM Order

Hi all
I am trying to explore the ATP functionality on CRM orders. Per the help we can either trigger it with SAP APO or SAP ECC but I am not sure what is meant by using SAP ECC.
Is the funcitonality to call SAP ECC even before CRM order save and then tell us ATP check results? Or does it mean that once CRM order is saved and replicated to ECC then the ATP will be carried out? I am pretty sure its the former but just want to confirm with CRM gurus.
Thanks
Jai

Hi Jai,
If you use ECC for ATP check its works fine for stock items. You dont have to save the order and reopen to get the delivery dates.
If the items are Make-to-order, ATP will not work in CRM untill you save the order and reopen. This is because,In ECC, there is a direct linkage between the sales order and the production order in the make-to-order scenario. The confirmed delivery date is based on the scheduling of the production order.The ATP check from CRM makes an RFC-call to ECC in order to perform the ATP check there. Since the sales order does not yet exist in ECC, there is no production order scheduled either. Thus the ATP check can not confirm any dates. The system issues an error message which informs the user that the ATP check could not be carried out The limitations are explained in the note 931796.
Cheers
Edited by: Praveen Rangineni on Nov 6, 2008 2:47 PM

ATP check for CRM Orders using ECC is creating a replication problem

Hi Guys,
I have created an order in CRM and it replicated to ECC,however the issue is I'm unable to change the order any more in CRM, message "Document is being distributed". I'm getting this issue after activating ATP check for CRM -ATP check is working perfectly.
Before this ATP check, the Order replication was working perfectly and i can do the changes to order in both systems.
In advance many thanks for your your help.
Thanks and Regards
SRIM

hI,
Thanks for your response,
There are no messages in the middleware (smq2 - q1), but this error only started occurring after I activated the ATP check.
I have also checked the incompletion log at ECC - document is completed.
Before this ATP check activation the order replication was working correct/y and i can do changes at both ECC and CRM. But now even if i change the order in ECC those changes are not getting replicated infact queue is not getting generated.
BDOC is showing sent to receivers (not all confirmed) BUS_TRANS_MSG.
Thanks and Regards
srikanth

Material confirmation in ECC based on service confirmation in CRM

The scenario is Service order & confirmation is in SAP CRM & the billing is in ECC
The Issue is about material ( spare parts) issue in ECC based on the service confirmation in CRM. In ECC the spare parts are batch managed.
So to do an automatic goods issue in ECC, we need to enable a BAPI for batch determination.
Now we are contemplating of doing the goods issue in ECC manually.
Request you to see if the below scenario works or a better solution is possible
Can we assign a normal sales order type instead of a debit memo so that delivery of spare parts & then billing can take place.
The menu path I am talking about is ( ECC- SPRO- Integration with other mySAP components-CRM-Settings for service processing-billing integration-map transaction types & item categories)

Hi Madhu G
I have defined the confirmation profile in Opk0. I know that I can assign a different profile with reference to user.
I dont want confirmation profile based on Storage location
I want the confirmation screen to be different for different materials -plant combination. Does anyone have any idea how this can be achieved?
regards
PK

Conversion of Sales Orders with Original ATP Confirmation Dates/ Quantities

Hi
Please suggest best practice to maintain ATP confirmation dates/ quantities during sales order conversion. We have committed schedule lines in a legacy SAP system. Now we want to maintain the exact same dates/ quantities when loading these dates into the new SAP system.
We will not have supply (inventory/ orders) loaded at the time sales orders are loaded.
Thanks
Rishi Menon

Hi
I will suggest to turn-offthe Transfer of Requirement & Availability Check from the Schedule Line (VOV6). And then make your BDC to upload the Sales Order of Legacy System in SAP.
While creating the BDC recdord the consider the Schedule line date and quantity.
Regards,
Amitesh Anand

Link between Service Order / Confirmation in CRM and Purchase Order in ECC

Hi all,
Does anyone knows what the possible link is between a Service Order / Service Order Confirmation in CRM and a Purchase Order in ECC ? I heard that this could be found somewhere in the document flow of a Service Order ....
How do we get the Purchase Order number from ECC in the Document flow section of an Service Order in CRM ?
We need the PO number somehow to be able to create a Goods Received document in ECC from CRM.
BR,
Abjuh

Hello Abjuh,
As of CRM 4.0 (with Service Industry extensions), you can automatically create ECC Purchase Orders from a CRM service order.
It is possible to track the status of the individual service order items with the document flow.
Please refer to the SAP Help for more information.
http://help.sap.com/saphelp_crm70/helpdata/EN/46/8bae7e9e886160e10000000a1553f7/frameset.htm
Kind regards,
Kristoff.

ATP- Confirm full Case

Hello,
We are on 4.7V of SAP. I have a business scenario wherein a product Base unit of measure is "EA", but we want to ship the products in complete cases.
So, if 1 CS = 10 EA and we have 12 EA's in stock. Customer places order for 2 CS, ATP should confirm only 1 CS in this situation as the stock is not enough to ship 2 CS.
Please help me figure out how to acheive this in SAP.
Thank you in advance.
-Naga

Try the following;
1. Maintain the conversion between case and EA in the material master. 2) Add the sales UOM as case in the material master Sales:sales org1 views. 3) Enter the sales order quantity in case and then check how the ATP confirm the quantities.
Just came across SAP OSS Note 547118 - FAQ: Result of ATP calculation. The point 10 of this note suggests to use user exit. Below is the detail.
10. Question
Why is the confirmed quantity a decimal fraction even though I have activated the setting in Customizing that informs the system that decimal places must not be used for the unit of measure?
Answer
This setting in Customizing only refers to the requested quantities accepted by the system. If you only ever work with whole values (that is, inventory postings and all receipts and issues) and if a document works with a sales probability of 100 percent, the whole numbers are also retained even during the ATP invoice.
If, however, a document works with a sales probability between 0 and 100 percent, quantities that are not whole numbers can also be assigned. Consequently, quantities that are not whole numbers also remain available and can then be assigned. Therefore, a result that is not a whole number is possible even though Customizing is defined differently.
The standard R/3 system does not need to have a rounding function because the design objectives can only be defined individually and other rounding problems would occur, such as conservative rounding or rounding that would result in overassignment.
If you nevertheless want to use a rounding function for the confirmed quantities, the EXIT_SAPLATPC_002 function module is provided as a user exit for changing the result of the ATP check. In this case, the T006-ANDEC and T006-DECAN fields must be analyzed depending on the unit of measure used. The T_MDVEX-MNG02 quantity can then be adjusted accordingly.
Refer also to Note 787037, which corrects this particular rounding error.
Attention: The ATP check is always carried out with the base unit of measure.
Regards,
Edited by: Shiva Ram on Jun 30, 2011 1:36 PM
Edited by: Shiva Ram on Jun 30, 2011 1:38 PM

Storage Location level ATP check with CRM

Hi:
I am on an implemenation where the integration is between CRM, EWM and GATP. So, consider the situation where the sales order check is done through CRM and a call to GATP is made.
Some background on supply
EWM would like to receive the goods into storage location ROD (Received On Dock) and then do a movement type to move it to storage location AFS (Available For Sale). The sales orders should consider only the supply from storage location AFS and not ROD.
First question is, is it possible to do a storage location level determination in CRM? I don't think so but wanted to confirm. The reason is because even a plant determination is not possible in CRM when you integrate with GATP (the plant is determined through Rules).
Now, suppose that we have determined the storage location called AFS (in gATP through enhancement) and will do an ATP only at that level in GATP. Suppose that the first plant that will be checked is Plant A and then based on the location determination procedure, the next plant that will be checked is Plant B. When the system checks supply at Plant B, then the question is this: will it still check only at storage location AFS in Plant B or will it check at the plant level? The requirement will be to check at the same storage location level (which means that whatever process we used to determine the storage location at Plant A has to be followed for Plant B also).
One option that can be considered is to check at the Storage Location MRP Area level (there seems to be better support for RBA and Storage Location MRP Area than just storage location). See SAP Note 412314. But this is also complicated.
Another option is to not check at the storage location level but represent the various stocks with stock types (stock type ROD and stock type AFS) and only the stock type AFS will be used in the list of ATP categories.
Please share any experience that you may have in this.
Thanks,

Hi Satish,
In my project also we had this requirement to determine the correct Storage location after plant has been determined by using rules.
What we did is as follows:
- We created a Z table which had entries for all plants and preferred storage locations for those plant (only one entry per plant) in your case it will be like:
Plant A - AFC
Plant B - AFC
Plant C - AFC
- We used a ATP user exit in APO to get the storage location of source plant ( which was determined in APO via rules) from the Z table.
I hope this helps.
Please let me know if you have any questions.
Thanks,
Anupam
Edited by: Anupam Sengar on Dec 20, 2011 12:03 AM

Storage Location Level ATP check through CRM

Hi:
I am on an implemenation where the integration is between CRM, EWM and GATP. So, consider the situation where the sales order check is done through CRM and a call to GATP is made.
Some background on supply
EWM would like to receive the goods into storage location ROD (Received On Dock) and then do a movement type to move it to storage location AFS (Available For Sale). The sales orders should consider only the supply from storage location AFS and not ROD.
First question is, is it possible to do a storage location level determination in CRM? I don't think so but wanted to confirm. The reason is because even a plant determination is not possible in CRM when you integrate with GATP (the plant is determined through Rules).
Now, suppose that we have determined the storage location called AFS (in gATP through enhancement) and will do an ATP only at that level in GATP. Suppose that the first plant that will be checked is Plant A and then based on the location determination procedure, the next plant that will be checked is Plant B. When the system checks supply at Plant B, then the question is this: will it still check only at storage location AFS in Plant B or will it check at the plant level? The requirement will be to check at the same storage location level (which means that whatever process we used to determine the storage location at Plant A has to be followed for Plant B also).
One option that can be considered is to check at the Storage Location MRP Area level (there seems to be better support for RBA and Storage Location MRP Area than just storage location). See SAP Note 412314. But this is also complicated.
Another option is to not check at the storage location level but represent the various stocks with stock types (stock type ROD and stock type AFS) and only the stock type AFS will be used in the list of ATP categories.
Please share any experience that you may have in this.
Thanks,
Satish

Hi Satish,
In my project also we had this requirement to determine the correct Storage location after plant has been determined by using rules.
What we did is as follows:
- We created a Z table which had entries for all plants and preferred storage locations for those plant (only one entry per plant) in your case it will be like:
Plant A - AFC
Plant B - AFC
Plant C - AFC
- We used a ATP user exit in APO to get the storage location of source plant ( which was determined in APO via rules) from the Z table.
I hope this helps.
Please let me know if you have any questions.
Thanks,
Anupam
Edited by: Anupam Sengar on Dec 20, 2011 12:03 AM

ATP check for materials and ATP Confirmed Qty's

Good morning,
I have a question regarding the ATP.
If I have a 100 of box a in stock and I have 2 Planned Orders for 75 (total req on box is 150).
When I convert the first Planned Ord to a Prodution Ord, the ATP check will run and confirm that I have the 75 boxes required (as we want it), but if I then convert the second Planned Order I would expect the ATP to say that only 25 is available, but it is also telling me that the 75 boxes required are available.
Can I set the ATP to confirm/allocate the first 75 boxes to the first Production Order and when the second order runs ATP to only commit to 25?
Thanks in advance.
ATP novice :o)

Hi Guy Hall,
Please check with, "include dependent reservation and production order" has been activated for checking rule used for production order at "avilabilty checking scope"
Regards
Pradeep

Problem using BAPI to create Service Confirmation in CRM

Good afternoon all.
I have raised this is CRM forum too, just thought it best to ask the broader ABAP community the question too.
We are encountering a problem using a BAPI to create a transaction in CRM, specifically:
I am trying to create a Service Confirmation (BUS2000117) in a CRM system using the BAPI BAPI_BUSPROCESSND_CREATEMULTI.
The BAPI succeeds in creating the header of the transaction, but I cannot make the BAPI create any other data in the transaction such as partners or items.
Just want to be sure that I am not being foolish...has anyone succeeded in using this BAPI to create an error-free Service Confirmation?
Regards
Nick

I am going to pop this thread into General ABAP forum too.
Nick

Can we change ATP confirm qty in sales order?

Hi All,
Is it possible to change confirm qty in sales order when run ATP check? This is a rounding issue.
We have a material with sales unit box and base unit EA, 1BOX = 20 EA, but in storage we just have 8 EA. When we create a sals order, the qty will be 0.4 box...can we rounding it to 0 because we just want to ship it by box.
In sap help I get some comment to use userexit EXIT_SAPLATPC_002, but no detail, pls help me!
Andy

Hello,
Do a google search.
Further, for our fill or kill function we use MV45AFZZ.
Regards
Waza

ATP,confirm quantity for Purchase Order related Sales Order

Hi everybody,
I have purchase requisition related sales order item. I created purchase order with this PR.
I entry confirmation date and quantity on the PO.
Sales order item's delivery date equal to purchase order item's confirmation date.
Sales order item's confirmed quantity eq purchase order item's confirmed quantity. It is ok for me.
But, goods receipt not do yet for this purchase order and sales order stock = 0.
If I run VL10N for this sales order, I can create delivery.
I wants to see availilable sales order stock item on the VL10N items. How can I see?
or
If no goods receipt for sales order items then sales order item confirmed quantity can equal 0. How can I do?
Best regards
Gulay Celik

Hi
You can meet your requirement in multiple ways
1) Modify the requirement routine for copy control from Sales order to Delivery that DO not create the delivery for third party orders unless the GR is posted for the respective sales order.
2) IF you have implementded Inbound Delivey functionality in your system, You can change the availabiltity situation every time you modify the GR dates and times. Modify the PO user exit that when ever a new confirmation Key LA is entered in the purchase order it goes and updates the schdule line dates and quantities in the order based on the dates entered in the LA confirmation key.
and even if delivey gets created also what is the problem ? The GI cannot be posted though unlsess there is sufficient stock.

Sales Order Credit Status Block with Schedule Line ATP Confirmed Quantity

I would like to keep the Credit Status Block on a Sales Order when it is created and over the credit limit and at the same time be able to Confirm the Order Quantity (if inventory is available) on the Schedule Line. Has anyone done this? I'm using ECC 5.0
In the IMG --> Sales and Distribution --> Basis Functions --> Credit Management/Risk Management --> Credit Management --> Define Automatic Credit Control --> If I remove the Status/Block indicator the schedule line does confirm the sales order quantity but the sales order is not blocked and a delivery can be created.
Thanks.
Donna

Hello Donna,
I think I solved your problem.
There are two ways to block the sales order - one is to not confirm the Schedule line i.e. block delivery... block further action that can be taken. The second is to not let the person save the sales order.
Another option is to get Just a warning message, that the credit limit has been exceeded, but able to save the sales order with a confirmed schedule line.
The setting will be in OVA8.
For the Document Value you make the setting C or A. and make sure the block is not set.
Don't worry about the Open order or open delivery unless you want the system to perform a credit check considering the orders that are already existent. Same with open delivery. It will take into account all the cost of the orders that are open for delivery.
Now here some options:
Either consider a 'warning' by the system good enough and still be able to confirm the schedule line.
(ii) Put in a Delivery Block in the Sales Document Types, in the Shipping tab. That way, you will be able to save the sales doc. but not be able to deliver it.
(iii) Put a Billing Block in the Sales Doc type, in the Billing tab. You will be able to deliver but not bill.
(iv) Create a new routine (with the help of an ABAP guy) and place it in the auto credit check, 'Reaction' field where it will place a Delivery Block.
Do let me know what your thoughts are and what you decided to do.
Thanks
Noel

Prevent ATP confirmation if license check fails

Hi
We are using SAP foreign trade ( legal control ) for controlling licensing requirements in sales orders. However, if a line item is on a hold due to failure license check, the schedule line is still confirmed thus blocking stocks against the line item.
We would like to hold the confirmation on the line item if it has failed license check.
Has anyone been able to achieve this ?
Appreciate your help
Regards
Rohit Zalani

Hi,
I have a similar requirement and I have proposed a solution which was accepted by my client since they have barely 2 or 3 line intems in a particular sales order. I do not know if this will really be helpful for you but you may give it a try.
The solution would be to place a reason of rejection (with description as approval block) at the item level. When a reason for rejection is placed on a particular item, it will not transfer the requirements to MD04. Once the approval is received you can remove the reason for rejection. This will again populate your requirements in MD04. I have tested and given it to my client and they are using it perfectly fine.
You can also include this reason for rejection in Incompletion log so that the user dosent forget to assign the reason fofr rejectio before saving the order. You can also get a report of rejected orders in VA05.
The downside of this is that if there are 100-200 or more line items in a particular order, then manually assigning a reason for rejection and releasing it would be difficult. You might have to think of some logic to be built to automate this.
Please let me know if this helps and if you find any alternate solution please update it in this thread.
Regards,
Rohan

ATP confirmation in CRM

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