Battery Replacement Question

How long does it take for Apple to send the iPod after the battery has been replaced? I just got mine, but I'm just curious for when I do need to get it done. Thanks!
Mat

I figured it out now

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Satellite Pro U200 - Battery replacement question

I have just bought a U200 laptop from second hand.
Now i have found that battery in my laptop is subject of sony/toshiba battery replacement program.
But the program started in 2006, so now im wondering if it is stil running? I have found that toshiba battery replacement stopped in 2007, but this is another program.
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Hello
In my opinion the best thing you can do is to contact nearest authorized service provider. I am pretty sure they can help you with this.
If you need help to find phone number let me know.

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what other series can i use to replace an 8900 battery? e.g. 8900 series
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Go to Solution.

If I understand your question correctly, what other BlackBerry devices use the same battery as the 8900?
DX-1 battery:
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BlackBerry® Storm™ 9500
BlackBerry® Storm2™ 9520
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Question Regarding Apple's Battery Replacement

Hello:
I have a 3G iPod which is in need of a battery replacement. I am debating two options - sending it to Apple (approx. $65) or sending it to iPodResQ ($54 & "overnight" service).
The upsides of iPodResQ are the cost, the turnaround time, and the battery is an 850mAh (longer playtime).
The only reason I would prefer the Apple one is if they issue a new or refurbished unit in place of mine 3G. My iPod is fairly scratched up at this point in time, and it would be great to receive a cosmetically new iPod. If they just crack the current case open and put another 450mAh battery in there, the Apple replacment doesn't make any sense.
Does anyone know what Apple's policy is here? I called Apple three times now (technical support) and received a different answer each time.
Any personal experiences would be great to hear of.
Thanks,
Chris
PowerMac G4 MDD Mac OS X (10.4.8) Dual 1.25GHz, 1 GB RAM
PowerMac G4 MDD Mac OS X (10.4.8) Dual 1.25GHz, 1 GB RAM

Yeah, I agree of what you said, but it does not quarantine that you get the refurbished iPod, but occasionally we do in some countries.

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

The firmware update corrects an error that may occur, however the techs would have checked the condition of the battery prior to installing a new one. If the battery was questionable, the firmware update was really not too important.
You can check the battery condition by going to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and see what it says about Cycle Count, Condition, Capacity: Condition anything but Normal needs to be checked and may need to be replaced.
The cycle count of 1,000 charge cycles is the typical life of a Lithium-Ion battery, the point at which the capacity drops to 80% of the as built capacity.

Macbook pro 17" (mid 2010) battery replacement

Hi guys,
Just a first time asking question on this forum looking for some answers.
I had my MBP since new (bought in 2010 - still under applecare) and had my battery replaced first time just 4 days ago.
the test of the HW in Genius bar clearly showed the battery's gone and I knew it for past 6 months or even more. It was still holding power for about an hour (sometimes showing 2-3h), but compare to new one, when I actually got the MBP it was nothing. It actually lasted for 4-5 hours easily maybe even longer and the status was actually showing it was going to last over 7 hours, sometimes even showed 10 hours, which was surprising.
Now, after the replacement, and I believe I got brand new genuine battery, it shows no more than 4 hours but lasts for maybe 2 hours.
Also the health battery indicator is jumping up and down (it was 100% which is expected, but after two charges it showed 98%, then 99% and now it's back to 100%)
So my question would be, how come the new battery is only lasting for 2h not showing anything more than 4h which happened only twice anyway. Normally it show just something over 3 hours but usually below 3 hours and lasts only around 2h.
Can anyone explain or point me to something.
Should I take it back to Genius bar and get another battery or ... ???
Thank you

CALL AppleCare and tell them exactly what you stated in your post.

IPod mini battery replacement

I am in the midst of testing my iPod mini for the battery replacement program. My question is if I qualify for the program, will I be sent a new iPod mini, or the current equivalent, an iPod nano?
Any help at all will be appreciatied!

The information on this page says that your replacement will be functionally equivalent to the original, which suggests that you will be sent another iPod mini. You might get sent one of a different color, and if your original iPod mini is gold, you will definitely get another color.
(13314)

Apple's battery replacement = different ipod?

Got a question about ipod battery replacement on Apple Care. Recently purchased two ipod classics, just before they were discontinued. The battery of one of them appears to be underperforming. I also have some older ipods that may need out-of-warranty battery replacement soon.
All my ipods are meticulous without a scratch.
Reading Apple’s article on ipod battery replacement, I am wondering. They call it battery replacement program but say 'No, you'll receive a replacement iPod that will not contain any of your data and songs.’
In other words: they give you another ipod - but there is no word whether it is a new one or somebody else’s. This sounds rather odd. What I try to avoid is getting a scratched up reconditioned replacement.
What do you get in the end?

In other words, their battery replacement program is really an ipod replacement program. So it is impossible to open up the ipod without damage. The program can then simply be used to get rid of your scratched up ipod.
Very strange indeed.
As to the battery of the classic purchased in Sept 2014: I am playing the same album on repeat at half volume. After 24h, there may be 15% battery left. Apple claims 40 hours and ilounge tested 58 hours.

Iphone 5 battery replacement problem.

The battery for my iPhone 5 needs to be replaced. It's been showing the red needs charging sign for over a week now, and even after I left it charging for over a day it didn't start. I was looking through similar complaints and I was more than sure it was the battery. I went to the Apple store this week to see if I was correct, and they said it definitely needed a battery replacement. Only problem is they wanted to charge me for $260 to replace it. Seemed like too much considering my iPhone battery hasn't been working right since I first go it. So recently I've been looking at some similar complaints on here and others seem to have the same problem. I read that here's a battery replacement program and my phone was entitled( here's the number F17JR7RGF8GH). Now my question is, if I go back to the apple store and show them my serial number will they replace it for free? Any help would be great, thank you.

The phone does meet the criteria, I attached a picture to verify this below. The phone is out of warranty though. Also, there are no physical damages whatsoever.

IPod Battery Replacement Program

Hi Everyone,
My green iPod mini is now in need of a new battery. I read over the Battery Replacement FAQ, but I'm not sure how the condition of the iPod mini I recieve will be. So I guess I have a few questions.
Has anyone participated in this program that has had success getting a good iPod back?
What do they do with my old iPod?
Do they test it when they get it to see if it needs a new battery?
What do they send with the iPod? Or is it just the iPod itself?
Thanks,
Brian

Personally, I wouldn't recommend sending it to Apple for an out of warranty battery replacement.
You can get a new battery and do it yourself for ~$20.
Go to www.ipodjuice.com.
There are other places also. Google "iPod battery".
What do they do with my old iPod?
They repair it and use it as a replacement.
Do they test it when they get it to see if it needs a new battery?
Yes.
What do they send with the iPod? Or is it just the iPod itself?
Just the iPod.
They charge $$59, plus $6.95 shipping.
If the battery is good or the iPod is bad, they will return your iPod, refund the $59 and keep the shipping.

Battery replacement options

The model in question is an original Macbook (White), circa September 2006. I'm thinking that even though the battery replacement program is over I still might be able to convince Apple otherwise. The battery holds it's charge for about an hour and at around 59% it decides to shutdown unexpectedly. Do the stats below indicate a fault battery considering the relatively small cycle count?
Thanks!
Battery Information:
Model Information:
Serial Number: DP-ASMB013-3513-50d7
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 3650
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3695
Health Information:
Cycle count: 130
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12473

If your computer is still under warranty, it's certainly worth a shot. Have you reset the SMC? Have you tried another battery in your MacBook to see if another battery works OK?
~Lyssa

ZEN TOUCH BATTERY REPLACEMENT POL

BEFORE I PURCHASED MY ZEN TOUCH 40GB, I EMAILED CREATIVE TO SEE WHAT THERE BATTERY REPLACEMENT POLICY WAS. I GOT AN EMAIL BACK SAYING CREATIVE WILL REPLACE THE BATTERY FOR YOU FOR ABOUT $80, YOU JUST HAVE TO SEND THE UNITY TO THEM. THIS WAS THE DECIDING FACTOR FOR ME TO GO WITH THE ZEN TOUCH OVER THE IPOD, THE BATTEYR REPLACEMENT POLICY WAS CHEAPER AND BETTER. CREATIVE SAYS THE BATTERY SHOULD LAST BETWEEN 3-4 YEARS UNDER NORMAL USUAGE BEFORE YOU HAVE TO SEND IT IN TO BE REPLACED. MY QUESTION IS HAS ANYONE HAD TO SEND IN THEIR ZEN TOUCH TO HAVE THE BATTERY REPLACED YET? IF SO HOW LONG DIDI IT TAKE TO GET YOUR PLAYER BACK? HOW MUCH DID IT COST? WHEN YOU GET A NEW BATTERY INSTALLED DOES THIS MEAN WHEN YOU GET THE PLAYER BACK YOU HAVE TO RE-LOAD YOUR MUSIC FROM SCRATCH?
THANK YOU

dis974 wrote:
I GOT AN EMAIL BACK SAYING CREATIVE WILL REPLACE THE BATTERY FOR YOU FOR ABOUT $80, YOU JUST HAVE TO SEND THE UNITY TO THEM. THIS WAS THE DECIDING FACTOR FOR ME TO GO WITH THE ZEN TOUCH OVER THE IPOD, THE BATTEYR REPLACEMENT POLICY WAS CHEAPER AND BETTER.
Wow, I am glad someone has asked Creative about that - that is good news, my sister (who owns "my" Touch) will appreciate that! Incidentally, Apple just lowered the price for their iPod battery replacement program to $65.95:
<A HREF="http://www.apple.com/support/ipod/service/battery/"]http://www.apple.com/support/ipod/service/battery/[/url]
Just pointing it out, not trying to be nasty or anything - I do not want to anger my supervisors on this forum...

Making a case to a Genius for iPhone 4S battery replacement

Due to poor battery performance, I recently asked a Genius to declare my 4S a lemon and replace either the battery or the whole unit. I'd jumped through all of the remediation hoops, hard reset/rebuild, etc, and it looked like a legit lemon to me. The Genius assessment was that my battery performance was within the acceptable range and thus my request was politely denied. I'd like to understand what constitutes a replacement-worthy battery condition and whether there is a standard that is applied consistently across all Geniuses in all stores.
In the past, I've had my 3GS replaced by the Genius Bar for poor battery performance and the assessment seemed very subjective. This time with the 4S, the Genius used an iPad to download logs from my phone, notably the battery usage statistics for the two weeks prior. These are the Usage and Standby values that you can see in the Settings > General > Usage screen. They average two weeks worth of these values for their assessment.
In my case, the average Standby value was 18 hours. The Genius said that this was within the normal range and that 10-11 or worse would warrant concern. I don't recall if the average usage value came into the discussion.
I have two issues with the assessment:
1) It didn't take into account "booster charges". Standby measures duration from 100% charge to the time you read the setting. In the case of the Genius assessment, it seemed to measure the duration between 100% charge and the lowest charge level before a full recharge started. Lets call this a "battery day". The problem is that if you plug in during the middle of a battery day, you extend that day and skew the meaning of Standby duration. The iPhone notes this by showing the message "The iPhone has been plugged in since the last full charge". The problem is that the Genius doesn't take this into account. But simply, my average Standby of 18 hours was only that high because I was extending the battery day with brief booster charges.
2) Even without regard to the above, 18 hours is vastly less than the advertised 200 hours and significantly less than my informal poll of Standby values of 4S owners.
So my question is: Is there an objective Apple standard on what average Standby and Usage need to show to warrant replacement?
Thanks.

You may already be aware, but just in case, note the following quote from https://www.apple.com/support/products/iphone.html indicates that the battery must be at 50% or more from original specs before they will replace it under AppleCare+.
Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification.
Another option you may consider would be to pay $89 Cdn to have the battery replaced: Apple - Support - Service Answer Center

I phone 5 battery replacement program in Singapore

After checking my i phone 5 serial number in apple website, I found that it had been eligible for battery replacement.
I have also face unwanted shut down sometime.
Where can I do it in Singapore?

Hey htet htet,
Thanks for the question. After reviewing your post, it sounds like you want to know the available service options in Singapore. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Apple - Support - Service Answer Center
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Vintage iPods - No battery replacements available?

Hi, I purchased a 120GB iPod Classic and a 16GB iPod Nano in 2009 and have been told that I can't get replacement batteries for them as they are 'Vintage'. Neither sustains the battery charge any more. Any suggestions? Seems a waste after only five years.

Hi Baleson,
iPod battery replacement is available for all models of iPod. See this article -
iPod battery frequently asked questions (FAQ)
Question: Can I get the battery replaced?
Answer: Yes. All models of iPod are covered by the Out of Warranty Battery Program. See the iPod battery service FAQ.
To arrange for battery replacement, see this page -
Apple - Support - Service Answer Center
See the section on Battery Service.
Note that if you are not in the United States you will need to change the country to correctly reflect your location.
Thanks for using Apple Support Communities.
Best,
Brett L

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