Been almost 2 weeks, Applecare still "in progress"

I purchased Applecare on the 15th of October to replace my almost gone warranty and all went well. I got my recipt, if you want to call it that, but my Applecare status is still "in progress"
How long should it take to complete? My warranty is gone now so I can't send Apple my iPod until my Applecare approves. I looked online and people would get approved almost immediately... how come mine is taking weeks? How long should I wait before I notify Apple about this?

I'd notify them right now, since your warranty has expired without AppleCare being activated. Call Apple tech support and ask to speak with someone in AppleCare adminstration. Be prepared to have to fax them your reciept showing your purchase of AppleCare.
Regards.

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It's been almost 2 weeks and I still didn't receive my package

Hi guys, I don't know how to ask for help because I have already sent an email to Best Buy and anyone aswered me. I made an order on December 15th for my xbox one and some games. Most of them arrived between 19th and 22th, however one game, Far cry 4, that was supposed to be delivered on 19th didn't arrive until today (January 2th).
I already checked in UPS website and they are sending my package to everywhere except to my address. It is even in my County, but they don't delivery it and now it on hold:
"The receiver has requested that we hold this package for a future delivery date / Delivery will be rescheduled."
I understand that the post office won't receive it now because it's new years, but I must say that I am really sad with this buying. Now I don't know when the post office will come back to work and I have no guarantee that they will delivery it in time. Besides, I have moved to other place after 19th, so I have to go all my way back just to get this package that god knows when it will arrive. I trusted on the delivery day and now I will just have more work to do.
I really need help with this. I just want this game!

Hello popyfriend,
I'm sure you were super excited to receive Far Cry 4. I'm sorry to hear that this item may have taken longer to ship than the rest of your order. Using the email address you registered with the forum, it would appear that the game was delivered on 1/5/15. If you should need further assistance, please let me know!
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Its been almost 2 Weeks...SLOW DL SPEED

My download speed has been really slow recently. my package is 20/5 and now im getting 0.4/2.6.
Whenever I called customer services, they asked me to do the same things. (reboot your modem, turn off your computer, go to speedguide.net, and optimize your setting and so on and on...)
Some of them admitted that they have a problem and others did not. I think that they have been received some complaints and they know about it but they couldnt pinpoint what exactly caused this.
I called them 4 times already, and they keep saying that i should wait and see.
Yesterday I researched some other FIOS forum, and I found In northeast area some people had been experienced the same sluggish download speed as I have.
These people said after verizon's ONT firmware update, they all having slow download speed. and they called technical support and tech guy sent some command and reboot thier ONT. and it was fixed.
So I called yesterday and explained the situation and asked for "hot fix". but she could nt understand the situation and kept saying wait and see.
she even said "hot fix is for Microsoft products."
humm... What shoud I do??
[northeast] Slow Downloads in Chester Springs, PA
They mentioned that they had to implement a "hot fix". That almost sounds like a software patch, is that what that means or something else. If we gave you the group ticket number, could you look it up and see what they did?
Message Edited by peterjun on 10-16-2008 06:15 PM

update still No Luck...
I called FIOS services center and asked for hard reset on my ONT and they did...no improvement.
they keep saying no problem in thier network...hummm...
I tried 100 full duplex setting change as one guy suggested...no change...
During some research thru internet, One thing I found is that there are quite a number of people who have the same problem as I have.
here is a link for messages.
http://www.dslreports.com/forum/r21284482-This-is-nutsFIOS-Internet-is-sloooooooow
http://www.dslreports.com/forum/r21283300-southeast-Whats-involved-in-switching-back
http://www.dslreports.com/forum/r21208319-northeast-BIG-Drop-in-dl-speed I
'm having the same problem. I think mine started early last week also.
I'm getting extremely horrible download speed, from only about 100kbps to 700kbps, on sites like microsoft.com, adobe.com, nvidia.com, giganews.com, ftp.netscape.com, etc. But my upload speed doesn't seem to be affected at all as is shown on speedtest.net. The download speed is so bad that even regular web browsing is somewhat affected.
FIOS tech support said it could be a hardware problem somewhere in the Verizon network and they'll try to pin point it and call me back in 48 hours. I'll call them tomorrow night if I don't hear from them.
The reason for him to say that is because while most places I'm getting horrible download speed, speedtest.net does show that I'm getting full 20Mbps down and 20Mbps up on a few of the testing servers. And while I was going to Trendnet.com to download drivers for my wireless usb adapter, I found that on »downloads.trendnet.com/ I can download at full 2.2+Mbps like I use to be able to.
Hey njchoochoo, try downloading this file and see if you're getting full download speed like you had before.
»downloads.trendnet.com/TV-IP422/···22_W.tgz
If you do, then we're basically having the same problem and I believe there should be more people out there with this.

HT1918 why do I keep getting error code 5002 when trying to make a purchase? Has been almost a week now!

Why do I keep getting Error Code 5002 when trying to make a purchase from the Itunes store? I am using Vista Home edition> havent had any problems before. This has been going on for a week.

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

I can't open my iPod touch 4th gen!!! It's been almost a week.

I left it charged for 8hours coz i fell asleep. Then, it operates the next day. When i charged it again and unplug it, it turned off and i wasnt able to turn it on even when i connect it to itunes or restore it. HELPPPPP!! Do I need to replace my battery?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Still Receiving Error 11333 - Almost 2 weeks!

This is ridiculous, has anyone resolved the error 11333 issue? It has been almost 2 weeks and I still cannot access iTunes store.
Any help would be so great!

I found this link, http://docs.info.apple.com/article.html?artnum=306628 (Copy and paste) I had the same problem for 2 weeks after updating iTunes. This fixed the problem. 3 Step solution for Windows, follow all three and it should be back to normal. Good Luck!

Needing feedback for doubts about my almost-a-week-old 2012 MBP

I have a 2012 model, the base-15-inch one from 2012. It's been almost a week since I bought it from the store (an iShop, which is a chain of "premium" Apple resellers in Mexico). Although it's nearly new and expectations leave no room for unpleasant details, obviously, I've started noticing these details, which actually make me somewhat anxious:
The most relevant one: I can hear noises when opening the lid. They resemble those plastic cracking, as if something about the hinges was incorrectly adjusted, and it's annoying. It also worries me that, further on, I could start having real problems with the screen angles, positioning and whatnot, due to a wear-down of these parts. The screen also closes a bit harder than what I could consider as normal. I took it to the store from where I bought the laptop and I got told that the noises were "normal" (as if everyone else should expect to hear the same), and that the feeling of the lid closing abruptly was because it's "new", so it needs to be used more in order for the screen to move more smoothly. I ended up feeling very frustrated because I think they just wanted to convince me of sticking with this one, when, actually, I visited the store because of the 5-day-warranty they announce about changing the whole thing for a new one. It was the last day. I need helpful opinions about this: What should I do? Should I worry? Is it normal as they say?, because it doesn't seem that much to me.
The color or birghtness on the very borders of the LED screen appear to be lighter.
The LEDs that show when the computer is in stand-by appear to be a bit dimmed on the left side, very subtly, but still.
Software:
It just happened twice that, when just opening iTunes, the window appeared behind the top bar. The first time I couldn't move the window.
When I change from one full-screen to the main one, the "top bar" (what's the proper name?) makes a glitchy move to the right, really quick.
I need some opinions regarding what I should worry about in each case, and what I should do, too. I still have the 1-year Apple warranty, though, naturally speaking.

I have 2 MBP's tah make a slighthoise when opening and closing them, been like that for years. The other issues are not right. I would bring it in ans equest a new one. Hurry:)

AppleCare Registration in Progress, still?

Hi all,
I recently purchased an AppleCare for my Macbook Pro (1st year warranty expires on the 15th Aug), and I did the registration online and i seem to recall an error at the end of the registration asking me to try registering again at a later point. I just wrote this warning off seeing as how the status of the registration was still "in progress" so I figured it was just working..
But it's nearly 5 days later and the status is still "registration in progress." I don't see how I can register again, or amend the registration seeing as how the only way to register is to type in the AppleCare registration code, however when I do it tells me that the code is already in use, and prompts me to contact Apple..
Any ideas on how I can do this without resorting to making any phonecalls?
I hate phones! (except the iPhone :P)

My turn for this. I thought it might've been because I bought it off eBay (despite the seller having 100% positive rep for hundreds of AppleCare sales) - of course, the AppleCare support person I spoke to pretty much said this and suggested that it should only be bought from an authorised retailer etc etc. Somehow I knew they would be as awkward as possible if they are not getting their overpriced direct sale.
I was told to send proof of purchase, as they seem to think the code has already been used, but surely the reason it's already been used is because I've tried to register it! The agent didn't seem to understand this concept. Anyway I've sent eBay and PayPal receipts and guess all I can do is sit and wait and hope for the best. I'll be pretty annoyed if I've lost £56 due to Apple assuming I'm a criminal who's stolen the code from somewhere.

My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?

My Ipod 5th gen. has been detected by itunes, but could not identified properly, and its been charging for a week and still hasn't come to a full charged. What should I do?

but could not identified properly
Please clairify.
charging for a week and still hasn't come to a full charged
Sounds like you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
iPod Repair Pricing

HT1338 What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

What's going on with iCloud (MobileMe)? I'm able to sign in here, but I can't access mail on my Macbook Pro, iPhone, or work computer. I always get an authorization error (user-id or passwork wrong). This has been going on for almost a week now.

The single download means that you won't be able to redownload it from the store without paying, either on a computer's iTunes or an iOS device - it doesn't stop you from copying the audiobook to your other computers or syncing it to your iOS devices, you just can't redownload it. (I believe that they are all supplied to Apple by audible.com, so I assume that it's them requiring the one-time download.)
You can download audiobooks on your computer's iTunes and sync them to iOS devices, you do not have to buy them directly on the device (if you do then you can copy them back to your computer's iTunes library by connecting the device and using the File > Devices > Transfer Purchases menu option on your computer's iTunes).
What you are doing to sync them should work i.e.
- connecting the iPad to your Mac
- selecting the iPad on your Mac's iTunes
- selecting its Books tab and selecting the audiobooks that you want to sync to the iPad and syncing/applying that selection.
You should then get an audiobooks option in the Music app on your iPad. If they aren't appearing there then do they show in Settings > General > Usage > Music on the device - if you have audiobooks on the iPad then they should be listed there under an 'audiobooks' heading.
By 'restart the iPad' do you mean a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing its Music app via the iPad's taskbar : Force an app to close in iOS.
And do a soft-reset and retry syncing.
I assume that music and other items sync ok ?

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?

Only the old fashioned way, like if you lost a wallet or purse.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

It's been almost a month and I still haven't received my serial number.

I purchased the Student/Teacher edition of Production Premium and submitted my documentation, but have still not received the serial number from Adobe. As the discussion title indicates, it's been almost a full month and my trial is about to run out.
I would greatly appreciate it if someone from Adobe (preferably from the Serial Number Approval Department) would contact me with either A: an explanation or B: my serial number (preferable).
Thanks for the help.
Justin

You need to call Adobe on their phone line. Adobe does not necessarily hang out on these forums which are user forums.

Broadband speed has been slow for almost 2 weeks.

I have been getting slow to extremely slow connection speed for almost 2 weeks now.
IP Profile for your line is - 9446 Kbps
Download speedachieved during the test was - 3548 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Just made this test and this is the FASTEST i have ever tested on the connection. Usually its more like 1000-2000kbps
The upload sits around 40-70kbps most of the time which is also extremely slow.
I have tried using 4 different filters. 2 different routers and my computer is directly connected to the router. I had no problems before this and my speed has always been good or great (20000kbps)
I have used a lot of time on the phone with the call center and they keep coming up with useless explanations and excuses for why the connection is slow (I work with this every day myself so i know that they have no clue)
This is my last shot to get a solution to this problem. If not i guess i will have to change service provider since the connection i have now is so bad i cant do anything else than reading stuff on the internet and sometimes watch a youtube video. My internet connection is vital to me since i use it for work so this is very annoying.
So... Does anyone have any idea what i can do?
edit: Here is the information from my Home Hub 3:
Line state:
Connected
Connection time:
0 day, 05:44:00
Downstream:
10,708 Kbps
Upstream:
104 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
7.0 dB / 0.2 dB
Line attenuation (Down/Up):
29.5 dB / 16.7 dB
Output power (Down/Up):
0.0 dBm / 12.8 dBm
FEC Events (Down/Up):
715571 / 217331
CRC Events (Down/Up):
11417 / 0
The master socet i am using is the Openreach

Here is all the information i could find for you together with a full test. I have done a factory reset two times without any luck
Test1 comprises of two tests
1. Best Effort Test:  -provides background information.
Download Speed
3712 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3712 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :10707 Kbps(DOWN-STREAM), 104 Kbps(UP-STREAM)
IP Profile for your line is - 9446 Kbps
2. Upstream Test:  -provides background information.
Upload Speed
66 Kbps
0 Kbps
104 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 66 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 104 Kbps
Connection information
Connection time:
0 day, 07:19:37
Data transmitted/received (GB):
0.025 / 0.413
Broadband username:
[email protected]
Password:
Not configured
TCP/IP settings
Broadband network IP address:
109.145.31.7
Default gateway:
217.32.142.99
Primary DNS:
194.72.9.38
Secondary DNS:
62.6.40.162
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
0 day, 07:20:32
Downstream:
10,708 Kbps
Upstream:
104 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
7.0 dB / 0.0 dB
Line attenuation (Down/Up):
29.5 dB / 16.7 dB
Output power (Down/Up):
0.0 dBm / 12.8 dBm
FEC Events (Down/Up):
899778 / 312169
CRC Events (Down/Up):
11417 / 0

My iPhone 4s was stolen almost a week ago now. If I can still see the phone listed in Find My iPhone but appears to be turned off does this mean the theif has not restored it to factory settings???

My iPhone 4s was stolen almost a week ago now. If I can still see the phone listed in Find My iPhone but appears to be turned off does this mean the theif has not restored it to factory settings???

Are you sure? I have other devices at home. The only way I can make them disappear on the tracking list is by turning off location or resetting to factory settings.
I just want to make sure I'm not tracking a phantom that I will never recover :-(

IT'S BEEN OVER "TWO" WEEKS STILL CANNOT GET TO LOG IN PAGE VERIZON WEB E-MAIL!

ITS BEEN OVER "2" WEEKS STILL CANNOT GET TO LOG IN PAGE TO WEBMAIL, IT GOES TO VERIZON WIRELESS SIGN-IN PAGE.
I DO NOT EVEN HAVE VERIZON WIRELESS.
WHY IS THIS PROGRAMMING PROBLEM STILL NOT FIXED, THIS IS "UNACCEPTABLE" WE PAY OUR BILLS ON TIME FOR A SERVICE THAT IS NOT BEING PROVIDED FOR OVER "2" WEEKS.
I HAVE CALLED CUSTOMER SUPPORT THEY WENT INTO MY EMAIL CHANGED PASSWORD, ETC. THEY CANNOT EVEN FIX THIS PROGRAMMING ERROR.
I FEEL LIKE OUR SECURITY PROGRAMMING ISSUES ARE BEING IGNORED. THIS IS A VERIZON PROGRAMMING ERROR ISSUE. WHEN VERIZON TRIED TO CHANGE THE SECURITY SIGN-IN PAGE PROGRAM IT NOW GOES TO VERIZON WIRELESS SIGN-IN PAGE.
I GUESS THE ONLY WAY TO GET THIS ISSUE FIXED IS TO "WITHHOLD" OUR MONTHLY FEE FOR THE INTERNET PART OF OUR FIOS TRIPLE PLAY SERVICE.
VERIZON I LOVED YOUR SERVICE, HAVE BEEN A FAITHFUL CUSTOMER FOR YEARS, BUT MY PATIENCE IS WEARING OUT.
THE WEBMAIL IS WORTHLESS IF WE CANNOT ACCESS AND USE IT.
PLEASE GET THIS ISSUED RESOLVED ASAP!
THANK YOU.

vzretiree51 ,
Indeed, your way works also. It would make sense my way doesn't work for you if you seperated your forum from your main account. Ironically, I have other sub accounts that have no issues login in to the verizon.net site. It is just the primary account.

Been almost 2 weeks, Applecare still "in progress"

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