Bill during suspending

I am an international college student in NY. I've got a mobile phone with 2 years contract last year. I paid $400 for deposit because I don't have social security number.
I went back to my country for summer holiday from the end of May until August. I was suspending my plan while I was out of the United States.
Today, I saw my Verizon account, and it says I have $186.46 current balance.
Do I have to pay bill even my phone was suspended ??

Yes. Did you suspend the account with billing or without? It is also possible that this bill is for the billing cycle up to when you suspended the phone. Therefore they are legitimate charges.

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Do I still need to pay full amount of family plan payment during suspending one of member's line?

I am currently in family plan with two other lines.
Our monthly access charge is $129.96.
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Good afternoon! Thank you vereyezuhn for your responses! That is correct that you have the option to suspend with or without billing, and you contract, as well as your upgrade eligibility may be extended.
A few things to clarify...
If you suspend via My Verizon or the IVR, (Interactive Voice Response), you will not be charged the $15.00 processing fee.
If you go into a store or call Customer Service for your service to be suspended, you will be charged a $15.00 processing fee, whether you suspend with out without billing.
If you suspend with billing, your usage and allowance will not be prorated, your contract end date and upgrade date will not be extended.
If you suspend without billing, all of your features will be suspended and not be charged, your usage and allowance will be prorated when suspended and restored. Your contract end date, upgrade eligibility, (and security deposit) will be extended by the amount of time the account is suspended without billing.
As vereyezuhn mentioned, your line can be suspended up to 90 days.
I trust this information is helpful.
Thank you,

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Removing the USB stick during suspend

I'm using Gnome and Nautilus as my volume manager, have the latest stable packages, on a Dell Inspiron 1520 laptop.
Suspend is set up to work through uswsusp.
Now if I insert a USB stick it is mounted automagically and works great, then I suspend, and while the laptop is suspended I remove the USB stick (happens sometimes, eg. forgot to remove it before), then after I resume Nautilus still shows that the stick is mounted . A user can't unmount it, only root can. Is there a way to fix this? Force HAL(?) to rescan what hardware is connected and adjust mountpoints accordingly or something?
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Last edited by Hohoho (2008-10-05 13:28:34)

and while the laptop is suspended I remove the USB stick (happens sometimes, eg. forgot to remove it before)
You would do yourself a huge favor by waking it up and removing it, instead of removing it while in suspend, because eventually you *will* ruin the filesystem on it.
It is not a solution, but, very good advice. I hope you don't mind.
I guess you could create a pm script to unmount devices that match a pattern, say the UUID or LABEL of the stick? That would be executed upon suspending your machine.

X301 fingerprint reader fails during suspend/resume cycles

So you have to type in the password.

Same on X300. I suggest you search for X300 and that problem because there is already an unofficial (and still not always working) "solution". Find the answer in my X300 problem sumup thread.

How do I correct bill without getting a reply from customer service or the community forum?

Hello,
I have communicate with lasinah_vzw and jonathan_vzw on the forum and by direct message. I have send documentation of my bills and terminated my account. I now see an older charge that was credited to my account reapplied. There has been no response to all the direct messages or forum comments I have tried to post.
I have not received a reply from you regarding the charge of $93.57 in my account. I had a credit balance of $11.92 on my Nov. 16th bill after crediting my account for a 2-day reconnection at the end of my account suspension. I was unable to contact anyone to re-suspend or end my account. In January I finally got through to Sharon who terminated my account and credited my account for my December and January charges upto termination. Now I see a charge from prior to my November 16th bill that has been re-added to my account. In addition I am getting a notice that my bill is being sent to a collection agency.
If I send all my documentation to you to adjust my bill, get no reply or acknowledgement of receipt or a response as to it's status why is this bill going to a collection agency?
Why has Verizon turned into a bully?
If I do not receive a reply to my earlier attempts to correct my billing I intend to submit all my documentation to the Better Business Bureau.
Thanks... for teaching me a lesson about Verizon "customer" support... UVN

@UVN ".....Sharon who terminated my account and credited my account for my December and January charges upto termination. Now I see a charge from prior to my November 16th bill that has been re-added to my account...."
You are not alone....Promises by Verizon Customer Service don't mean anything anymore.
I successfully suspended a "JetPack Device" WITHOUT BILLING...even got a message on the web site saying I was successful.
Supervisor said "I will suspend without billing during dispute" THEN I WAS BILLED anyway.
This resulted in re-connection fees.
Again, Supervisor said "I will waive Re-Connection fees"....BILLED AGAIN resulting in more fees.
Executive Offices say the supervisors have the training and authority to make decisions..so what happened??
Executive offices also refuse to honor what you are told on the phone.
I am still trying to find an answer to a simple question.
If The VZW web Site allows me to suspend a device and actually pop up a message that I "successfully suspended it WITHOUT billing" How can they refuse to honor it?
OH, It's in the FAQ's and your original contract...So, why does the web site allow it to be accomplished?
There should be a pop-up saying..."THIS ACTION CANNOT BE COMPLETED"
YOU ARE NOT ALONE UVN

Problem in my phone suspension and billing

Dear Verizon Wireless,
Hi, I've been a loyal customer for Verizon, but I recently figured the website or the customer service are very hard to reach.
Since I had a problem with my billing, I was trying to contact Verizon Wireless via live chat to look for customer help but every time I visit the website, the live chat is not available even in its operation time.
So I looked for Verizon's customer service email to address my issue, but I couldn't find it through the website.
The website kept saying the web page is not currently available and asked me to try later, which never worked.
So here I am trying to post my problem in the discussion forum.
If it causes any problems, I am willing to put this post down but I really need to get in touch with the customer service.
My problem is that I have set my phone (iPhone 4s) on suspension.
The billing was supposed to stop but I've been getting bills constantly.
As the notice mentioned that I won't be charged for any fees for suspending my phone, I didn't care to regularly check my account, since I am outside of the States.
I have never used my phone or Verizon service (no roaming at all), but currently I am billed with more than $300 which I am not willing to pay for service that I never used.
Please take care of my situation.
If you need my information, please leave a note on this post, or email (removed)
Thank you.
Private info removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator
Message was edited by: Admin Moderator

Hi Mc7jin,
We want reaching us to be easy! I apologize that this did not occur. We offer customer service via Live Chat, Twitter, Facebook, and Phone http://vz.to/19bXyZu. We can help here as well. If your phone line is on a voluntary suspend, you have the option to suspend services with or with our billing. Suspending services with billing means the contract will not be extended by the time frame the phone was suspended. If you suspend without billing the line contract will be extended by the time frame of the suspension to keep your 24 month agreement http://vz.to/SWW4kE . Did you suspend the line via MyVerizon or customer service?
Did you want to change the suspension to without billing and extend the contract?
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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Will i receive a final bill ??

switched from Verizon to a new carrier and ported my phone number on 05/01/2015...........
my bill date is on the 10th of the month and payment the following 30th .........
my April bill was paid thru auto pay the previous day, 04/30 ............
am i entitled to a refund of the 04/30 payment and will I get a final bill on the 10th of May ???

Darn, I sure butchered that question. Here's another try:
A person ports out while under contract. A final bill is then generated by Verizon. Would the person who ported be able to access that final bill via their Verizon user account subsequent to the port or is the user account terminated immediately? If that same person had opted out of paper billing during the course of the contract, would Verizon still mail out that final bill?
Just curious as to whether to this is a smooth transition.

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I have a T43p running WinXP that is primarily docked. I just purchased a Dell Bluetooth keyboard and mouse (without a Dell bluetooth adapter). The initial pairing went fine with the TP's built-in bluetooth. However, if I restart the computer, the keyboard needs to be re-paired before it'll start working. For whatever reason the mouse does not have this problem. Moreover, the connection holds during suspend mode. Any ideas?
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graysky wrote:What about with alternative greeter like lxdm?
It works fine with lxdm, so I guess this is a gdm specific problem. I'd prefer to use gdm though, if only because it supports suspend on lid close.

Resume from suspend broken after upgrade

Hi, I'm having a hardware issue noone else seems to be having. I mean, I can't find any discussions or bug reports about it anywhere. :-(
The specifics:
Resume from suspend broke after an upgrade. X starts, windows appear, and I can move the cursor around, but everything else is frozen. The only way out is to hit C-A-F1 to switch to the virtual console and restart X or reboot.
Please, any help will be greatly appreciated.
I'm running:
local/lib32-nouveau-dri 9.1.1-1
extra/nouveau-dri 9.1.1-1
extra/xf86-video-nouveau 1.0.7-1 (xorg-drivers xorg)
local/linux-ck 3.8.6-1
local/linux-ck-headers 3.8.6-1
An extract of my Xorg.0.log during suspend/resume:
[ 43.750] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 43.750] (II) NOUVEAU(0): NVLeaveVT is called.
[ 53.660] (II) AIGLX: Resuming AIGLX clients after VT switch
[ 53.660] (II) NOUVEAU(0): NVEnterVT is called.
[ 53.694] (II) NOUVEAU(0): EDID vendor "PHL", prod id 2151
[ 53.694] (II) NOUVEAU(0): Using hsync ranges from config file
[ 53.694] (II) NOUVEAU(0): Using vrefresh ranges from config file
[ 53.694] (II) NOUVEAU(0): Printing DDC gathered Modelines:
[ 53.694] (II) NOUVEAU(0): Modeline "1920x1200"x0.0 154.00 1920 1968 2000 2080 1200 1203 1209 1235 +hsync +vsync (74.0 kHz eP)
[ 53.694] (II) NOUVEAU(0): Modeline "800x600"x0.0 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync (37.9 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "800x600"x0.0 36.00 800 824 896 1024 600 601 603 625 +hsync +vsync (35.2 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "640x480"x0.0 31.50 640 656 720 840 480 481 484 500 -hsync -vsync (37.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "640x480"x0.0 31.50 640 664 704 832 480 489 492 520 -hsync -vsync (37.9 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "640x480"x0.0 30.24 640 704 768 864 480 483 486 525 -hsync -vsync (35.0 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "640x480"x0.0 25.18 640 656 752 800 480 490 492 525 -hsync -vsync (31.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "720x400"x0.0 28.32 720 738 846 900 400 412 414 449 -hsync +vsync (31.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1280x1024"x0.0 135.00 1280 1296 1440 1688 1024 1025 1028 1066 +hsync +vsync (80.0 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1024x768"x0.0 78.75 1024 1040 1136 1312 768 769 772 800 +hsync +vsync (60.0 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1024x768"x0.0 75.00 1024 1048 1184 1328 768 771 777 806 -hsync -vsync (56.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1024x768"x0.0 65.00 1024 1048 1184 1344 768 771 777 806 -hsync -vsync (48.4 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "832x624"x0.0 57.28 832 864 928 1152 624 625 628 667 -hsync -vsync (49.7 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "800x600"x0.0 49.50 800 816 896 1056 600 601 604 625 +hsync +vsync (46.9 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "800x600"x0.0 50.00 800 856 976 1040 600 637 643 666 +hsync +vsync (48.1 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1152x864"x0.0 108.00 1152 1216 1344 1600 864 865 868 900 +hsync +vsync (67.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1152x864"x60.0 81.62 1152 1216 1336 1520 864 865 868 895 -hsync +vsync (53.7 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1280x960"x0.0 108.00 1280 1376 1488 1800 960 961 964 1000 +hsync +vsync (60.0 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1280x720"x60.0 74.48 1280 1336 1472 1664 720 721 724 746 -hsync +vsync (44.8 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1440x900"x0.0 88.75 1440 1488 1520 1600 900 903 909 926 +hsync -vsync (55.5 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1440x900"x0.0 136.75 1440 1536 1688 1936 900 903 909 942 -hsync +vsync (70.6 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1600x1200"x0.0 162.00 1600 1664 1856 2160 1200 1201 1204 1250 +hsync +vsync (75.0 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1680x1050"x0.0 119.00 1680 1728 1760 1840 1050 1053 1059 1080 +hsync -vsync (64.7 kHz e)
[ 53.694] (II) NOUVEAU(0): Modeline "1920x1200"x0.0 154.00 1920 1968 2000 2080 1200 1203 1209 1235 +hsync -vsync (74.0 kHz e)
[ 60.180] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 60.180] (II) NOUVEAU(0): NVLeaveVT is called.
[ 131.086] (II) evdev: Logitech USB Optical Mouse: Close
[ 131.087] (II) UnloadModule: "evdev"
[ 131.087] (II) evdev: Microsoft Wired Keyboard 400: Close
[ 131.087] (II) UnloadModule: "evdev"
[ 131.087] (II) evdev: Power Button: Close
[ 131.087] (II) UnloadModule: "evdev"
[ 131.087] (II) evdev: Power Button: Close
[ 131.087] (II) UnloadModule: "evdev"
[ 131.089] (II) NOUVEAU(0): Closed GPU channel 0
[ 131.092] Server terminated successfully (0). Closing log file.
(looks error free)

Thank you for your reply, pyther. I figured it was a kernel bug, too, but now I'm not so sure. Surprisingly, in Ubuntu 11.04 (which uses kernel 2.6.38), suspend works fine on my laptop. Figuring that perhaps this was due to an Ubuntu-specific patch, I tried booting the 2.6.38-8-generic kernel that ships with Ubuntu 11.04 on my Arch installation, but found that it was subject to the same issue described above, where the system fails to resume from suspend. I also tried disabling laptop-mode-tools, but to no avail.
Clearly, the problem is related somewhat to the kernel, as in my Arch installation, suspend works fine in 2.6.36, is somewhat problematic in 2.6.37, and is completely broken in 2.6.38. Yet I don't think it's entirely due to the kernel, as suspend works fine in Ubuntu 11.04, but is broken when I boot my Arch installation with Ubuntu's kernel. Performing a bit bisect to determine the bad commit sounds like it might help, but given that suspend functionality seems to have gotten progressively worse for me since 2.6.36, I'm not sure how I would go about locating a specific commit that is the source of my issues. Is there anything else I might try?

Update IS-U billing document

Hi,
I need to update the billing document immediately after end of the billing transaction.
Using some user exit we can modify the bill during the execution of the billing transaction like EASIBI.
How can we update the bill after the end of the transaction. Basically i need to update some fields into the billing document.
Thanks.
Best Regards,
Dhandapani SM

Hi,
Thanks for your reply. .
User exit will help us to enhance the standard flow and code during the transaction execution time.
In my case , First the transaction should execute as it is and then we need to call another program to update the bill. Is there any function module kind of thing to update the billing document?
Best Regards,
Dhandapani sm
Edited by: dhandapanism on Dec 31, 2009 1:12 PM

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