Billing documents did not post to PCA Ledger

Question

The system did not crate did not create Profit Center Documents and CO Documens for 5 billing documents when released to Accounting.
But when the customer made payments, the payment document created a profit center document. The AR is not reconciling to GL.
The KNC1 table is not showing the Invoices but showing tha payments. So the customer cumulative balance is out of sync. This is causing our custom reports for AR Aging not reconciling to GL.
I have posted using 1KE9 the billing documents to PCA, this has not fixed the issue.
This report S_ALR_87012172 for customer balances in local currency is showing incorrect customer balance.
How can I fix the GL / AR?

Answer 1

Hello Geeta Gupta,
There is a SAP internal interface between SD and GL. You can check it by tcode VFX3.
If a billing is proceeded in SD succesfully it can be sent out to the customer to fix the recievable with the external customer. SAP internal account determination or other customizing mac not be complete to transfer the billing document to GL completely and successfully. So it gets stuck and can be identified using VFX3.
As it goes through to GL it is in AR in the same moment (In 20 years FI I have never seen a difference between AR od AP and GL). Only documents posted in FI-GL or CO can be transferred to PCA. There is NO link between billing documents and PCA (remember it is CO-PA which has billing as a direct source). So a billing which is not in GL cannot be in PCA.
So start VFX3, identify and comlete the missing settings and then kick off the billing to be posted.
Regrads JMy