Billing information error

I went to update my apps for my ipod touch 5 generation ios 6 and i keep getting this billing information saying i need to update my billing info. I did everything right and it keeps saying your purchase was declined how do you fix this error?.

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  • HT2589 I had filled in all the information and log in to store with my apple ID but there is still error to purchases something. The billing information that I filled in is correct and apple is charging me for 1 US dollar. But why There is still purchase

    Please help me.  I have already login the store with my apple ID which already filled with billing address but there is still purchase error. What can I do? The billing information that I filled in is correct but when I click purchase it appear error

    You mean the fees that apple charged to test my credit card information are refundable?
    Yes. Again, it's just a hold, not a charge, and your bank will release the hold withing a few days.
    It refunds only after I purchase?
    No. No purchase is necessary. Again, it's just a hold placed to make sure the card is valid.
    If I don't purchase anything just change info will it refunds too?
    Yes.
    Please read the information to which I linked.
    Regards.

  • Error when Submitting book - Please review your billing information

    I get the following error message when I submit a book for printing:
    Your account information has changed.
    Please review your billing information and approve it.
    I went here to review my order status but I did not have any orders:
    https://mercury.apple.com/WebObjects/OrderStatus
    I reviewed my billing information on the web located here:
    https://myinfo.apple.com
    And it is correct
    Any thoughts?

    I got the following information from apple - following this fixed my problem:
    1. Visit http://myinfo.apple.com and choose your country and preferred language from the pop-up menus. Then log in using your Apple ID and password.
    2. Click Address Book on the left. If you see any blank addresses under Shipping Addresses, make the visible address your default, and then delete the blank address.
    3. Click Phone Numbers on the left, delete all phone numbers, and save your changes. When you successfully place an iPhoto order, your phone number will be copied from iPhoto to My Info.
    4. Check Apple ID, Email, Subscriptions, and Contact Prefs and make any necessary corrections. Save your changes.
    5. Now open iPhoto.
    6. Select a photo and choose Order Prints from the Share menu.
    7. Click Account Info and sign in using your Apple ID and password. If you are unable to log in, try changing your password in My Info using the directions in step 1 above. Then return to step 6 and try again.
    8. Click Edit Shipping and choose Add New Address from the Address pop-up menu.
    9. Add the desired address into the fields, making sure to create a new label, such as "Home." Then select "Make this my default address" and click OK.
    10. Now delete any other addresses listed by selecting them and clicking the Delete This Address button. You should now have only your default "Home" shipping address left.
    You should now be able to submit your iPhoto order successfully. If the difficulty persists, please reply to give me the exact error message you see. I will do my best to help you resolve the issue. Thank you for your patience.

  • HT5622 The error message "your billing information has changed.  verify account information to complete my purchase"  I have done so but it is still not letting me complete my purchase.  Help!

    "Please review your billing information and approve it" This message shows up when I try to order prints.  I did review my account and all is well.  There is no way to get past the error message to complete my order.

    Go back and re-enter all of your billing information, including the billing address.  If that doesn't help try changing the Print Products Storte in iPhoto's Advanced preference pane, reboot, change it back to your country and try again.
    OT

  • Error When Attempting to Update My Billing Information

    Hello,
    I need to update my billing information, but have not been able to gain access to the Adobe Store to do-so.  I have been trying since late last week, but am met with this error everytime:
    Error
    There was a problem in the store. If you wish to complete your purchase immediately, please call (800) 585-0774 (U.S./Canada).
    I have put off calling in hopes this error gets remedied, but am beginning to lose hope. When I live currently provides me with very little in the way of phone reception; as a matter of fact, I rarely have reception any place I go nearby.  That is the reason I've yet to call and, quite frankly, don't want to have to.
    Please advise.
    Thanks for your time.

    Dear Ken,
    I got same error. I even tried your recommandation.
    I am using a MAC with OS X 10.8.3, Safari and Chrome browsers. I am from Romania.
    Let me tell you what I tried so far:
    1. Using Safari or Chrome I tried several times to reactivate my subscription by editing billing informations and using same debit card details.
    2. I tried from adobe.com and from creative.adobe.com. On the second one an error said: There is an error on our end. Please try again later. I tried several times without succes.
    3. I spoke with an agent of yours. No solutions found. They all sent me two phone numbers to some resellers from my country that instead of helping me in any way they tried to sell me a new subscription. That is not OK.
    Therefore in the last three days I tried and tried but the same error appears over and over again:
    Error
    There was a problem in the store. If you wish to complete your purchase immediately, please call 800 0280148.
    I do not even know where to call. I tried calling as a US number. It says it is not in service.
    Here is what appears on my account when trying to reactivate it and renew the billing details from creative.adobe.com:
    And after I tried:
    Now the money are on my bank account. I am stuck and cannot work for the last three days. And yet I have no solution to renew it or to renew the billing informations.
    I would really appreciate if you could help me.
    Kind regards,
    Andrea

  • HT1725 itunes keeps giving me an error message that "Your Apple ID has been disabled".  I have tried changing the password and billing information, but continue to get the error message.

    I have been trying to download items from itunes store, but keep getting the error message "your Apple ID has been disabled.  I changed the password and updated billing information, but still get this error message.  This involves free apps which I was trying to install.

    I am having the same problem.  I went through the process to have the ID unlocked (Changing password etc.) and was able to log in here on the website to post this message.  Why am I still getting "Your Apple ID has been disabled" as a message after verifying the account here and signing in and out on my Device.  This has been issue on my Ipad as well. 
    Thanks.

  • I have received a "check your billing information" pop up and a countdown but the hyperlink to resolve it comes up with an error page?

    I have received a "check your billing information" pop up and a countdown but the hyperlink to resolve it comes up with an error page? My billing information hasn't changed and I can't seem to use the chat to resolve this problem.

    Hang in there. Getting in touch with live support by web chat or phone is your only way to resolve such issues, annoying as it may be.
    Mylenium

  • Error message: "Please review your billing information and approve it"

    I keep getting this message and I'm pulling my hair out. It says my account information has changed. My account information changed because I was having trouble ordering a book when iPhoto suddenly decided to decline my credit card even though I had just successfully used it moments before on a different book. So I re-entered my billing information. It is identical to what I had before. So then I get this message saying my billing info has changed and please review it and approve it. So I click okay but it doesn't actually take me anywhere. So I click on Account Info, look at the info and it's all correct, there's nothing to change. So I click okay and try again. Then it says to enter a valid security code. I go back and re-enter my security code. Then I get a message saying "Please enter a valid security code." AAAAARRRRRGGGGHHHHH!

    Check with Apple at:
    http://www.apple.com/feedback/iphoto.html
    http://www.apple.com/support/iphoto/customerservice/orderbooks/
    One of those should get you some help.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • Book Error: "Please review your billing information and approve it."

    Hi, I'm trying to purchase a book I created. It's 34 pages, with as many RAW images. The whole process seems to go fine until the end, when it spits out a dialog saying my account settings have changed, "Please review your billing information and approve it."
    I have erased and reset my account with different credit cards with no change. This is incredibly frustrating, and this is intended as a Christmas present, so I really need to resolve this. I've spent several hours on it already and need some help here in resolving it.

    Success! I figured it out and just got it to go through! The fix was to set my billing preference to "express." It was set to standard, and I kept manually changing it to express in the order to get here faster. Apple might want to make a note of this so their customers don't get frustrated when they try to spend lots of money with Apple. Also, phone support for people struggling and pleading to spend money probably makes good business sense in this economy.

  • My i phone 4 is not letting me download apps cus of my billing information everytime i type the correct information it just keeps saying "security code invalid" when i know for a fact its correct

    MY I PHONE WILL NOT LET ME DOWNLOAD ANYMORE APPS CUS OF MY BILLING INFORMATION IVE FIXED THIS ERROR SEVERAL TIMES ALREADY & IT STILL TELLS ME "SECURITY CODE INVALID" WHEN I KNOW FOR A FACT IT IS NOT. HELP ME

    Contact the card issuer and find out what the problem is.
    Was the card issued in the same countryas the store you're trying to use?

  • My billing information keeps saying my sercurity code is invalid and it wont let mt update or download apps. How do i fix it?

    When i try to download or upgrade an app it tells
    me to fill out my billing information and when i do
    it says that my sercurity code is incorrect when it
    isnt!!! >,< Help!!!!! How do i fix it?!?!?!?!!!!

    MIne is doing the same thing!!! It is the same card I have used for the past year, and yesterday, out of the blue, it stopped working, and it says my security code is invalid. I can't login from my iPad, it just keeps asking for my password over and over, and when I log in from my computer, I get the security code error. I have double checked everything, and it is all correct.

  • All of my users are deauthorized and my billing information (prepaid for 12 months) comes up as invalid.

    Several months ago, when I first purchased Adobe CC for the marketing department at my organization, there was a difficult-to-diagnose billing error that took weeks to resolve, working through every customer service channel available (speaking with literally a dozen reps on the phone, two chat sessions, several email replies, and Twitter). Eventually, payment was successfully confirmed, and the account was correctly configured.
    Then, a little while later, we started getting the "unable to verify billing information" popup at launch, with a 60-day countdown. The software still worked, however (if you clicked Continue).
    When I logged into my dashboard to manage the account, I saw this:
    Payment Needed. We're sorry, the billing information on file could not be used for this payment. Please update your information.
    Also, all of my licenses that had been purchased (7) were now unassigned. When I attempted to reassign one of my colleagues, he was able to get in. Then, I received a message from Adobe stating:
    You've been removed from [company name].
    Hi [name],
    Your administrator has removed you from your organization's Adobe Creative Cloud membership Complete which means you no longer have access to Creative Cloud through the [company name] team.
    If you believe this message was sent in error and you'd like to continue your Creative Cloud membership, please contact your administrator. If you'd like to initiate your own Creative Cloud membership, click to learn more.
    Thank you for your business.
    Then, when I attempt to assign one of the empty seats to myself, I get the following message:
    ERRORWe're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact customer support.
    Honestly, at this point, I am completely frustrated with the performance of Creative Cloud. I've used an individual account since launch and have loved it, but the experience trying to get the system working for my team (and trying to work with customer service to resolve issues like this). We spent more than $3,000 on these licenses, and this is completely breaking our ability to work effectively.
    Assistance in resolving this is much appreciated.
    Thank you,
    Ian

    Sorry, this is an open forum, not customer support
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • HT1918 i cant fix my billing information and put my new prepaid card

    i cant fix my billing information and put my new prepaid card i think because my old prepaid card has an error

    I am having this same problem. If you figure out how to fix it, please post! Thanks!

  • "Billing Information Change" issue

    Lately, I am unable to use my ATV for any purchases because I am continually confronted with an error message advising me that my Billing Information Has Changed, and suggests (politely), that I logon to iTunes and update my account.
    Trouble is,
    My account IS updated and in fact I am able to make purchases directly from the iTunes store, through my iMac,,, using the same, "outdated" billing information my ATV wants me to update!
    Just for exercise, I went through the motions through iTunes and completely reentered my billing information,, to which iTunes happily accepts. Alas, ATV still seems to think I am using outdated billing info.
    Kind of an infinite loop here,,
    And just as frustrating.
    Thanks in advance.

    You should send a message to iTunes store support. Authentication problems with the iTunes store are usually on their end, it isn't an ATV problem.

  • Billing information required however have no credit card?

    I've been a little sneaky, I bought a game card, like a gift card credit card and I linked it with my Apple ID, this card had £30 on it, and if the £30 has been spent then it's probably the case, but I recently made a purchase which had an error so I'm guessing the money ran out.
    Now every time I try and download an app it says "billing information required" and I do not have a credit card, I have a paypal but I've no idea how to bypass this now and I cannot progress to download anything at all without entering my credit card details, which I don't have :s

    You need to go buy another gift card and enter the info.

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