Blackberry z10 Camera not powering on

My blackberry z10 does not power on. Anytime i start the camera, it tries starting up and then the screen returns back to the home screen. Please Help!

Hi juniorobeng and welcome to the BlackBerry Support Community Forums!
Have you tried removing then re-inserting your battery to see if that resolves the issue with your camera?
Thanks.
-CptS
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Sorry it's against the forum guidelines, it's pretty clear if you search the forums from the site I mentioned.
Previous attempts to do so have quickly been removed.
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1. Auto-focus is available alongside touch to focus, which is enabled by dragging the UI target to where you want to focus . Read More Here :- http://crackberry.com/feature-focus-blackberry-z10-camera
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Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that fails, please redo it all, but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hey browneyedpetal,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you connect via Wi-Fi, do the contacts load up? Also just to clarify are you looking at the contacts in the Facebook application or the synchronization with your current contacts on the BlackBerry Z10?
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asarkar wrote:
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asarkar wrote:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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And when you contact them, get a new sim card.
1. If any post helps you please click the below the post(s) that helped you.
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Blackberry Z10 does not want to switch ON.

HI, i have been using my phone for 3 months now, The phone was working fine until the battrey was low and the phone switched off, when i got home i put the phone on charger and there was no sign of it charging, the phone just went "dead", it doesn't even switch the red light to show that it recognises that there is a charger plugged it just goes blank. I have tried inserting another battrey from a friends phone but still the phone wont switch on. Would you please advise as to what might be causing this? I have not dropped the phone before. Your help will be highly appreciated

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If that fails, please redo it all, but increase the wait time in step 4 to 2 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry z10 Camera not powering on

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