Box Failure

Hi,
I am unable to play ondemand, record or play back any recordings. If I select any of these functions screen goes blue then black and I have to switch box off then on to get normal TV on again. Tried reseting box and still not able to use any funcation apart from watch live TV.
Any ideas?
Thanks
Chris
Solved!
Go to Solution.

No, its the most recent BT Vision+ box, not the You view. Had it just over 1 year know and have had the odd issue with it rebooting every so often but this time its looking terminal.... I've even tried factory reset and still unable to stream or watch anything that is recorded

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New Look Black BT Vision Box - Failure to record a...

I had my original Silver BT Vision box replaced due to catastrophic failure. I was given the new black BT Vision box as a replacement. Not only does it fail to record programmes as outlined in the posting by StuartH, but it has a habit of re-booting itself.
When setting up recordings on my original box; of there was a recording conflict, I was able to immediatly resolve the problems by being able to see immediatly which programmes I could choose to record. This is not the case with the new box. When trying to set up recordings for the following week on the new box and a conflict occurs where there are more than two programmes selected I get a red banner across the bottom of the screen telling me that "you can only record two programmes at the same time (VRC001)", without being able to easily find out via the box search system which programmes are in conflict.
I cannot find any reference to this error code anywhere or fault message anywhere on the internet.
Has anyone else had this problem?

Hi Expert_Tech,
Thanks for the post and welcome to the forum. Sorry to hear of the problem you are having with your BT Vision service. I would like to look into this for you. I will need your details to do this.
Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Why is the click box Failure Caption Display property disabled?

Slide is 10 sec long. Click box appears at 7 sec, display to end, pause for response and failure caption, 2 attempts allowed before continuing.
Failure caption > Properties > Display time is disabled--and set to 10 sec.
Only want 3 sec with fade in and out 0.5 sec.
This in the only one of the entire collection of failure captions doing this. While I "fixed" the slide by just deleting this one and re-doing what works, I want to know why I could not access or edit the Display time.
Thanks.

I expected the failure caption to last 3 sec (since that was the default for all the failure captions to begin with). There are only 2 attempts allowed before proceeding to next slide.
So, Here's what was expected. Slide opens. Text caption must be read, then an instruction given. At 7 seconds the click box becomes active. the failure caption should be 3 sec duration with fade in and out set to .5 sec each. So if the viewer clicks inaccurately, the failure caption appears for as long as 3 seconds waiting for a response. Respond incorrectly again, the failure appears again for 3 sec then the project moves on to the next slide. If the viewer doesn't click, the slide just waits without generating a failure caption.
However, I don't know how the failure caption got set to 10 sec and I usually can modify the duration. The problem is that the duration property is disabled/not available to edit/not like the rest of the captions in the entire project. How do I activate it?

Define click box failure zone

When a user clicks on a specific rectangle on the screen (click box), it goes to the next slide. This works fine.
When the user clicks OUTSIDE of that click box, they get a failure message, which is fine…however, I want them to be able to click a Table of Contents button without having any consequences, either. Right now, the click box interprets the TOC button click as a failure. How can I make the TOC button a "safe zone?"
I am using a TOC widget from here: http://www.cpguru.com/2010/10/14/free-toc-button-widget-for-adobe-captivate-4-as3-and-adob e-captivate-5/

Here is the screenshot from my project. The clickbox is under the text box on the timeline only.
They start at the same time since I want both options available. The idea is that the user types an "r" in the text box, then clicks the Find to simulate searching in the LOV. If they do not enter an "r" the error displays, and the slide resets to the 1 second point on the timeline.
In case these are different issues, I started a separate conversation and posted the screenshot there too.
http://forums.adobe.com/message/4161211#4161211

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I logged on to Firefox to search for something. I got this gray pop-up dialogue box asking me to select Yahoo Tool bar functionality.
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Firefox proceeded to load me up with the Yahoo toolbar anyway.

SOLVED - Atleast for Now....
So I think I have found the solution to this problem...
I reinstalled windows 8.1...
Then did 2 things..
1: Disabled Skydrive from Group Policy Editor and selected Always save files to local drive.
2: Disabled Bing Search from local file search (Windows Key + C-> Settings->Search and Apps->Search)
Installed Firefox..
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Access 2010 Combo Box Failure on Database Close

Problem: create a combo box with recordsource on table or query; Initially combo box "works" ; i.e when you begin to type values the combo box looks up the first matching value based on the recordsource.
HOWEVER: Once you close the database and reopen this functionality is completely LOST...the values are still in the recordsource, if you click the dropdown all the values are displayed; however when typing in values the combo box no longer gets the first
or any matching record.
Thus the combox is all but useless unless there are very/very few records.
Solutions I have tried:
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2. Importing my forms into a new blank database
3. changing the recordsource settings from queries to tables to sql.
4. running a /decomple on the database
Absolutely nothing I have done works and I have spend hours doing this.
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jawsurgeon

Hi Jawsurgeon,
According to the description, the AutoExpand feature provied by comboBox didn't work after you close the database.
Please first check the AutoExpand property is true. And here is a sample database, you can download it from link below:
ComboBoxAutoExpand
Also please check whether the KB below is helpful:
The AutoExpand property may not work when ANSI-92 syntax is enabled and the Combo Box RowSource does not use DISTINCT values
If it still didn't work, I suggest that you repair the Access to see whether the issue was fxied.
Regards & Fei
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How to hard reset new 1320n Jet Direct light stays on. Printer out of warranty but new in box.

I have a new 1320n laserjet that will not hard reset. The printer appears to be an out of box failure but the warranty is up. Is something loose inside, where?
Thanks in advance,
schlibtechkc

The reset of Primo 81 would be long pressing the power key for over 8 secs, but it won't enter the Android recovery mode.
The better way to solve your problem now is to re-flash the firmware.
FW Download Link: http://download.msi.com/archive/frm_exe/N821_v4.5rc5_v4.4_20140414.zip
Updaet Guide: http://www.msi.com/files/pdf/Primo73_75_81_91_93firmware_recovery_en_21.pdf

Text Caption appears in Edit Mode but not in Preview Project or Web Browser

I'm using Cp4 and have downloaded Adobe Flash 10 Active X, it's ver 10.1.82.76. I've added a simple text caption with these options:
Timing Display: Rest of slide
Appear after: 2.0 seconds
Transition effect: Fade in only
In: .5 seconds
And Visible is checked
I also have a simple line that I drew with the draw line tool and included an arrow on the end of it.
Everything on the screen works including the click box, the animated text and the failure caption. For some reason the text caption and the arrow are not appearing except in Edit Mode. In Preview Project, they disapper but the click box, failure caption and animated text work fine.
I've rebooted, copied this screen into a new instance of Cp4, re-created these objects on a freshly recorded screen, chosen Order: Bring to Front, created a brand new screen completely from scratch and downloaded the Flash 10 Active X version mentioned above.
They funny thing is, is that the text caption and arrow works fine on other screens in the project. I have 76 screens total.
I'm running Windows XP.
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Hi there
Can you post a screen capture of what your Timeline looks like?
Odds are your Click Box is pausing in a weird place.
Cheers... Rick
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DVI connection to second monitor doesn't work

When I had the connection from my Mac Pro to my two monitors (20" Cinema display and 19" Princeton monitor), I had the black screens for a few seconds for both monitors then return to normal. It happens anytime. I read the forum and changed the VGA cable to connect the 19" Princeton monitor and now both monitors work fine.
Do I have to live with the VGA cable option or anyone know how to utilize the DVI connection capability of Mac Pro please help?
Mac Pro Mac OS X (10.4.8) 2.66 GHz, 20" Cinema Display, 19" Princeton Monitor

Hi Joe,
I tried to locate the right slot (x16) by going to
Expansion Slot Utility and changed from #1 to #2. It
showed my configuration of the PCI card now is x16 or
fully speed.
The problem is still the same with DVI connection to
two monitors. Any other suggestions would be
appreciated.
Mac Pro
Mac OS X (10.4.8) 2.66 GHz, 20" Cinema Display,
19" Princeton Monitor
I'm fresh out of idea's. I assume that your card is a 7300GT, correct? I had an out of the box failure with mine and Apple replaced it. I was lead to believe that there were quite a few failures with the card. Interesting, they didn't even want the old one back.
I'd go the Applecare route next and see what they say. FYI, I have two of these running three monitors (all apple flat panels) all on DVI connectors.
Joe

3gs and I've never backed it up so I decided I should. Says ok to disconnect so I do. Checked music and have 42 of some 435ish artists. Where is my ridiculously expensive music collection? Only voice memos in itunes library. Restore failed to fix.

Years ago I bought a 3gs and have never backed it up so after I cracked the screen I figured it would be a good idea to do so. I download iTunes and plug in the phone. Drivers load then backup in the summary. Everything goes as planned and iTunes tells me it's ok to disconnect. 3 voice memos were synced. Out of all my music, some 435ish 4.5 days of music didn't sync which I downloaded at considerable expense. I thought that was weird so I checked my library on the phone and I have new picture albums from deep within my laptop of junk I saved to reference and I have 42 artists on my phone. Really? I didn't tell iTunes to put pictures on the phone or to take my music off. I just wanted to save my stuff incase the broken screen let in moisture. I hook it up again to restore it and see if that helps and it tells me it will delete what's left of my once great collection because there is already a copy of my file on YOURNAMEHERE-PC. I clicked cancel as that would only add to my problems. I bought this phone new from AT&T in 2010 and it has never been hooked up to any computer that I'm aware of and it's always been password protected. *** is up with that and where did all my stuff go? Then support wanted money to provide support. I knew apple products were somewhat of a scam after losing my first 3gs to an otter box failure but this is ridiculous. Lost the first on to a pool when the otter box clip broke and I had to buy all my music back but this time their program may have possibly robbed me so I have to pay them a third time? I'd love it if anybody could point me in the right direction to resolve this issue and one thing is certain, I'll never buy another apple product again!

I have to tell you that music is not backed up to iTunes backup or iCloud backup file. You should check the part what is in iTunes backup. So, that's why you have not seen these songs after the backup. Of course, because of that, restore can't fix it. And only iTunes store purchased songs on your iPhone can be transferred to iTunes (connect your iPhone to computer > launch iTunes > in iTunes File menu, there is an option for Device 'Transfer purchases'). As for other non-itunes purchased songs, you should find a third-party tool to copy songs from iPhone to iTunes or computer. Search in Google, then you can find a suitable one.

Problem with the support of certain characters unicode in Crystal Reports

Hello,
Crystal Reports seems to have problems in the treatment of the following characters unicode: ethiopic Digits & Numbers u+1369… u+137c.
As soon as one of these characters appears in the viewing of a Formula Field with Format>Paragraph>Text interpretation positioned with “RTF” or “HTML”, the component CrystalReportViewer posts the following dialog box
(Failure of the Report Application Server)
Any help would be appreciated…
Regards,
Claude

What version of CR are you using?
Any CR Service Packs applied?
What version of CR was the report created in?
What version of .NET are you using?
What OS?
Looking at this blog:
http://blogs.msdn.com/b/michkap/archive/2005/02/01/364376.aspx
I note that support for ethiopic Digits would not be supported until VS 2005 at the earliest:
As such, the update will not be seen in Windows until Longhorn or in the .NET Framework until the version after Whidbey.
So, if you're using .NET 2005 or later the point is probably moot..., but my other questions do need to be answered.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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5508 WLC HA pair - change management interface settings

Hi,
We have a pair of 5508 WLC's in a HA configuration that is working well at the moment, however I have noticed that the management interface is configured as untagged. I would like to change this to tagged and change the attached switch to trunk for these devices but if I try and edit the management interface through the GUI the VLAN and IP address section is greyed out and cannot be changed. While I could attempt it through the CLI and am comfortable doing that, the fact that it cannot be changed through the GUI implies that this should not be changed and so I am after further information. I don't have any lab equipment other than the HA pair in production so I cannot try changing it through the CLI at the moment.
The WLC's are in LAG mode if that makes any difference. I realise there may be downtime required for making this change but I am trying to work out the steps to get this done without having to drastically reconfigure things.
Any assistance would be appreciated.

Introduction of New Interfaces for HA Interaction
Redundancy Management Interface
The IP address on this interface should be configured in the same subnet as the management interface. This interface will check the health of the Active WLC via network infrastructure once the Active WLC does not respond to Keepalive messages on the Redundant Port. This provides an additional health check of the network and Active WLC, and confirms if switchover should or should not be executed. Also, the Standby WLC uses this interface in order to source ICMP ping packets to check gateway reachability. This interface is also used in order to send notifications from the Active WLC to the Standby WLC in the event of Box failure or Manual Reset. The Standby WLC will use this interface in order to communicate to Syslog, the NTP server, and the TFTP server for any configuration upload.
Redundancy Port
This interface has a very important role in the new HA architecture. Bulk configuration during boot up and incremental configuration are synced from the Active WLC to the Standby WLC using the Redundant Port. WLCs in a HA setup will use this port to perform HA role negotiation. The Redundancy Port is also used in order to check peer reachability sending UDP keep-alive messages every 100 msec (default timer) from the Standby WLC to the Active WLC. Also, in the event of a box failure, the Active WLC will send notification to the Standby WLC via the Redundant Port. If the NTP server is not configured, a manual time sync is performed from the Active WLC to the Standby WLC on the Redundant Port. This port in case of standalone controller and redundancy VLAN in case of WISM-2 will be assigned an auto generated IP Address where last 2 octets are picked from the last 2 octets of Redundancy Management Interface (the first 2 octets are always 169.254).

WRT54G2 V1 Fails to get WAN DHCP address

Hi All,
I have a new WRT54G2 V1 that works fine, with the exception it will not pickup a DHCP address from the cable modem. I have gone through the standard steps assuring the modems, cables and computers work on other setups and have no issues there.
The wireless and hub portions of the G2 work as usual. I flashed the firmware to the latest FW_WRT54G2V1_1.0.04.005_US and there is no change in operation, also the G2 responds correctly to a full reset to factory settings.
On the router's reboot the WAN light comes on briefly (assume self-test), but remains off after the router is fully booted.
Have I forgotten something obvious, or is this an out-of-the-box failure ?
Cheers,

Once more step which you can try is, connect the Ethernet cable to the LAN Port 1 and the other end of that cable to the Internet Port of the Router and then check if the WAN light on your Router lids or not...
If it still doesn't lid, then i think it might be the problem with the Router itself, and you need to replace your Router.

Default mode for recording in Captivate 4

I've created a template for recording simulations in Captivate 4, but it seems to be recording in Demo mode, and not creating click boxes, failure captions, etc. How do I set it to default to Training Simulation?
Thanks for any suggestions...

Hi there
Unfortunately there is no way I'm aware of to force a default for this. The Captivate author must choose the type of recording at the time the recording occurs.
Click image below for possibly larger view
Cheers... Rick
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Captivate 3 bug fix Update?

I have recently updated to Captivate 3 and I'm encountering
several issues.
Captivate crashes immediately upon opening. This happens
about half the time I try to open in.
Capture settings don't stick. I captured half of a lesson.
Ended it to go back and set up the software I needed to capture
properly. Then used "Record additional slides" to capture the rest
of the lesson and it changed from my custom settings back to
demonstration capture. So I had to manually go in and add click
boxes, failure responses, etc.
Can't stop the mouse from being captured. I deselected the
preference setting and verified it in the recording settings for
"Show mouse location and movement". But when I finish recording
each screen has the mouse displayed.
I'm getting rather frustrated with the bugginess in this
release and figure others must be too. Has Adobe addressed these
issues? Or do the plan on doing so soon?

I recently submitted a list of bugs and enhancements. I also
asked the development team to see this board AND consult with the
Administrators of this Board for a list of top 20 items to fix. I
actually got a response that they would.
The one bug that I submitted was that "Tech Support is
defective." There are no patches and ongoing bugs. I noted that I
refuse to upgrade from Captivate 2 based on this lack of support. I
noted that Adobe could sell more software with a real patch program
and thus fewer complaints noted on this board. I pointed out that
this board is PUBLIC and that peope can see the problems and a lack
of patches. Thank you all for complaining LOUDLY, but perhaps
LOUDER is needed.
If you read this, and you have time, PLEASE send in a bug
report that lists "a lack of patches" as the bug. Everyone in the
software industry does patches, but Adobe seems to do them only for
the leading sales products such as Acrobat, Photoshop, Etc. We have
an orphaned product here.
On the other hand, the folks that routinely handle the
questions on this board are to be honored and commended for putting
up with bugs that are 5, 4, 3, 2, and 1 years old.
Adobe can do better, they can patch this quarterly, just like
the rest of the venodrs do. Oh, but this is Adobe, what was I
thinking, it must have been a dream?
Joe C.

Box Failure

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