Break Up- removing family plan--costly??

Hey folks, first post here- i appreciate in advance anyone reading this and or helping me figure this out
so-- my and the fiance are splittin in a few days, her plus both of her parents are on my account- as a family plan--we both have data plans plus her dad does- three data plans total
the contract is not up for at least 6 more months-
how can i minimize any default/early cancellation charges
what if all three of them started a new family plan- or they keep mine and i start a new one--
this is one of those ancillary things about a breakup that isnt always thought about right away--
so-- any advice would be appreciated
thanks

MickeyB wrote:
thanks for the prompt reply Mr. d-g,
no, we're totally splitting amicably, and her parents are beyond honest and cool.
i understand about them doing the AOL,
but when you say i need to get a new individual plan, does this mean i lose my unlimited data like i have now?
i hope not.
thanks again for any help
You *shouldn't* but there have been reports of people losing it by doing an AOL. Technically, you should be able to keep it. So, I would ask the rep you speak with multiple times just to make sure you can keep it.

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Remove data plan from family plan with basic phones?

Is there a way to remove a data plan from a family plan with just basic phones on it? We used to have a $20/month basic plan until we had to get a data plan for our son's iPhone. He no longer has the iPhone with Verizon and has removed his line from the plan because he has an Android with Sprint. We also were required to use the data plan because we at one point had one of those "Hotspot" devices as a temporary solution for at-home Internet until our DSL line could be fixed. As of now we no longer have the hotspot device or the iPhone, but we still have a data plan that is patently useless because all we have are basic phones. On the My Verizon Wireless website, it says that "your text and data are now bundled with your plan" or something to that effect. I don't want to be paying extra for a useless data plan that we don't need or want because we are not in the market for fancy smart phones or tablets any time soon.
Is there any way to unbundle or detach the data plan so that we no longer have one and just have the unlimited text and calling plan without data? Our daughter is fine with her EnV Touch from 2005 and us old folks are perfectly content with the basic flip phones. Is the EnV a data phone too, in which case we should get rid of the EnV Touch in favor of an even more "basic" basic phone? She's not much of a technology buff like her brother is and has even suggested getting rid of the "fancier" phone that she has for a basic flip phone. Are we stuck with the data plan unless we break everyone off from the family plan (it's just me, my husband, my daughter, and my sister for right now) and move everyone to pay-as-you-go or no-contract? Wouldn't that end up costing more in the long run? How can we get rid of this annoying and expensive data plan that nobody on our network even uses and is causing a headache of expense?

As I understand the plans now (and this could be wrong, they change so often I get confused!!) to have the "pay as you go" data, on the More Everything, you have 700 shared minutes. To bump up to unlimited minutes, there is an attached data plan of 500 MB, and the total cost for 4 basic phones, unlimited minutes and text, 500 MB data, is $100/mo ($20 for each basic phone line access, and $20 for the data). The 700 shared minutes and pay as you go data is $85.
You can change your plan at any time.

How do i remove a line from my family plan?

I need to remove a line from my family plan, how do i do it on the computer?

You can't cancel service on-line; you'll need to either call Customer Service or visit your local Corporate Verizon store.

Family Plan remove one line so they can go on a prepaid plan

Hi,
I have a family plan and a person on the plan would like to move their line to have it under themselves as a prepaid line, keeping their current number. The phone is non-smart and that particular line is not under contract.
1) Is this possible?
2) How would I do this? Looking to avoid a trip to the store or having to give the departing party my account password.
Thanks!

I did this a while back. I made the person an account manager then called Verizon and told them what was going to happen. The other person then called verizon and had their line switched. They were able to keep their phone and number. Afterwards I remove them as an account manager. I did have to give them the billing password, which in my case was the last four of my social security number. If you don't want to give them the billing password you may be able to do this with both of you on the line with Verizon.

Remove 1 phone from family plan

How would I remove 1 phone from a family plan that is past its 2 year contract?

The ETF for a smartphone starts at $350 and drops $10 for each month of you contract you complete. Basic phones would be half that($175 start, $5/month decrease).
Additionally, whether or not you have a smartphone or basic phone ETF depends on which type of phone you purchased at your last contract signing, NOT necessarily on which type of phone you currently have active on your line. For example, if you last purchased a smartphone when signing a contract but now have a basic phone active on your line, your ETF would still be that of a smartphone.

Will it cost anything to port number from virgin to a vzw family plan?

I looked and couldn't see this (slightly convoluted) situation covered anywhere. I was wondering if you could help.
I use one line of a 5-phone family plan (I'm not the account owner). I have a sister who is interested in taking over the line but would like to bring her virgin mobile pay-as-you-go number when she takes over the phone. I don't need to take the current vzw number with me, so would there be any charge from verizon for that? Thanks in advance for any help.

Thanks for the reply, Wildman. I guess the ETF was what I was afraid of. She says she did call verizon and they told her the virgin number could be ported.
But to avoid paying anything, it sounds like she'll just have to take the number I've been using and lose her old number. Someone correct that if I'm not thinking right. I guess I thought I might not have to pay the ETF if I don't need to take my current vzw number anywhere else.

Charges for Removing Line of Family Plan

My family plan contract doesn't end until 2013, but I am getting divorced and don't want the other line on my account for another year and a half. If I take the other line off but it still stays with Verizon, just creates its own plan, does Verizon give any leniency on the early termination fee?

If you do an Assumption of Liability, you can transfer the line to another account owner, and they will assume responsibility for the line, equipment and contract. Their contract end date remains the same, and each of you can select a new plan for your lines.
If you cancel the line outright, you will have pay the full Early Termination fee, which depends on the type of device you bought on the line and how long it has been active.
You can also suspend the line and continue to pay for it until the contract is up, if that would be cheaper or more feasible for you than paying the ETF, and you can't find anyone to take it over through an AoL.

Need to move 1 (out 3) family plan lines to an individual plan and keep employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer in hopes I can accomplish this without having to go into a store.
We have a 3 line family plan currently that is being discounted via my employer. I'm getting a divorce, which means I need to break out my phone line separately and no longer be a part of that family plan (she'll continue to pay for her line and the 2nd line). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I also be eligible to keep my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line to this separate billable solution?
Any other unforeseen issues with trying to do this? I need to be 100% separated from this current account and assured I will have service, etc. if she suddenly wants to cancel her service, move carriers, etc.
Thanks very, very much for trying to help me in this chaotic time.

Assumption of Liability
Sounds like you are the account owner. It would be best to do the Assumption of Liability process to split off the other two lines into a new account under your soon to be ex-wife's name. Depending on her credit, she might have to pay a deposit. Once those lines are removed from your account, your line changes to an individual plan. The employee discount should hopefully remain, but the amount discounted might go down. If the discount doesn't stay, you can always reapply for the discount to be added to your line as the account owner.

My experience, frustrated and next step is cancelling our family plan

This is my experience, as frustrated as it makes me, I wanted to post so others don't have to endure this...
I have been a customer of Verizon for a long time (had the same number since 1993 and Verizon for a big part of that time). We have had a family plan for our boys, my wife and I with I phones, air cards, I-pads you name it. I had a single air card on a different account for using at work and never used it, so when my wife and I visited a store to upgrade her phone, I decided to cancel the card.
This was in January 2012 and when I asked at the counter what I needed to do to close it. I was told that I owed a couple of months and there was a couple of months more on the contract and I said "ok whatever is left". They charged me and said, ok sir, it is all taken care of. I paid $176 that day and have the receipt.
Fast forward to March. They send me a bill for $75, to which I respond by calling and talking with Customer Service. They say, well let us call the store to verify. Then they call me back the next day and say Well the store verifies so we will remove this from your account.
Fast forward to May and I get another Bill --- so repeat the process and call the customer service dept. We talk, and then supervisors for what was probably hours. Result was "we are so sorry sir, we will credit your account right away".
Another Fast Forward to June. I get a bill for $140 (late fees now). We have a longer discussion, more supervisors and end up with "You are right, we talked with the store and they can't remember, so we are going to go ahead and credit this for you....Give us a call on Monday just to confirm everything"
That next day, "sir I am so sorry you had to go through all of this, I will personally take care of this for you...you may not know me, but I stand behind my promises, so don't worry" (seriously).
Fast forward to September Collections Notice from CBE (wow really?)
Called and explained it should have been credited and told they could see all the notes in the file and that a credit was applied, but I would have to call back during the week.
Just called today and spent two hours being on hold and having repeated new people read through the file. Finally ending with Helen who says "I'm sorry, sir but you have an outstanding bill. I said what do you mean, it should all be in the notes, I have been told countless times it was all going to be credited. She says "No I don't see that here". I ask for a supervisor and she says she is sorry they have left for the evening (My call started at 3pm and this is now 4:45pm). She says I need to put you on hold for a few minutes...10 minutes she gets back on the line and says "sir I am filling out a form, you should get a call from a supervisor in 24 to 48 hours" I said "I am trying so hard to be nice, but I am extremely frustrated with this whole thing and considering switching our family plan to any other company that values a loyal customer". She says, well I am sorry sir, but I just can't help you.
This company is so big and so out of touch and now stepping on me for a wrongful $75 and stand to lose $325 a month for the next 10 year easy (3 cell phones and an air card). If I was their manager, I would do anything I could to keep a loyal customer that had been with us so long (not to mention not billing for things that have been paid and agreed to be taken care of)
I don't think I can take another 30 minutes of being on hold and listening to that same music only to explain everything to the next rep. At this point my only option is to email the local tv station customer advocate Jesse Jones. And then to start the process of switching our accounts to another company (I can hardly wait). It is too bad a good customer was driven to leave.

Hi bobwina!
It saddened me to read your post, and see that your issue is not yet resolved. I'm here to make sure we work together on a resolution. Please send me a DM including your name, your mobile number, and a good contact number for you. I'll be able to review everything and work this out once and for all!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

3 Phones on current family plan - Can i Switch a phone(#) without penatly?

Here is the situation:
My girlfriend pays for the Family Plan and has 3 phones on it (hers, her mom's, and her EX-boyfriend).
I have an individual account which I am currently eligible to update my phone (which i wanted the Droid X), BUT my contract ends in MAY I believe.
Her ex-boyfriend refuses to give the phone back as well as refuses to pay his part of the bill (it being in my gf's name, she is kind of stuck paying his part). So, my question is: What is the most economical way for her to deal with it???
I believe she still has quite awhile until the contract ends, so it's NOT worth her paying the bill each month, BUT she also does not want to cancel his phone because of the early termination fee.
Are there any ways for her to get out of this WITHOUT a fee (keeping her other 2 phones on, but getting rid of HIS)?
MY idea was: taking his phone (and changing the number figuring that way the fee would probably much less - just the cost of a number change, BUT he is not giving the phone back).....
Is there any way Verizon would cancel his phone/# and add mine (guessing i'd have to wait until MAY ), and not add a fee since it would still be 3 phones?
Any other ideas would be GREATLY appreciated!

jbluemke wrote:
Here is the situation:
My girlfriend pays for the Family Plan and has 3 phones on it (hers, her mom's, and her EX-boyfriend).
I have an individual account which I am currently eligible to update my phone (which i wanted the Droid X), BUT my contract ends in MAY I believe.
Her ex-boyfriend refuses to give the phone back as well as refuses to pay his part of the bill (it being in my gf's name, she is kind of stuck paying his part). So, my question is: What is the most economical way for her to deal with it???
I believe she still has quite awhile until the contract ends, so it's NOT worth her paying the bill each month, BUT she also does not want to cancel his phone because of the early termination fee.
Are there any ways for her to get out of this WITHOUT a fee (keeping her other 2 phones on, but getting rid of HIS)?
MY idea was: taking his phone (and changing the number figuring that way the fee would probably much less - just the cost of a number change, BUT he is not giving the phone back).....
Is there any way Verizon would cancel his phone/# and add mine (guessing i'd have to wait until MAY ), and not add a fee since it would still be 3 phones?
Any other ideas would be GREATLY appreciated!
Your GF AGREED to pay her ex's phone bill for two years. She is stuck with it.Changing numbers or replacing with your phone will not eliminate the responsibilty she agreed to.
Some ideas, her and him could do an assumption of liability if he is willing... I suspect he wont.
What I am going to suggest MAY force him to take the phone onto his own contract..... Suspend the line. She can choose to continue to pay or not. Without paying she can go three months and the contract is extended three months. Bit if he wants his number bad enough he may agree to take the line over when he finds the phone is DOA.
if he refuses to take the line, She needs to decide which is cheaper, paying the monthly bill (which if she suspends and still pays, she can choose a much lower plan) or whether the ETF is cheaper. But no matter what, short term I would suspend the line so it does not work.

Trying to get iPhone with Family Plan.

I currently am on a family plan, and would like to get the new iPhone, if I add another line and get the iPhone will I be able to change the iPhone to another line on the Family Plan that already has the data and text packages already on it and then just use an old phone on that line that does not require a data package and just pay the $10 a month?

Leonard1818 wrote:
Why was I under the impression that you had to buy a data plan when you add a line with a smartphone? I too have a family share plan and if I were to add a line to the plan, I could do so for $10/month but I'd have to get a basic phone otherwise to get a smartphone it would be $10/month + Data plan for that line... That's not the case?
I am not following here. You may have been "under the impression that you had to buy a data plan when you add a line with a smartphone" because you do have to buy a data plan when you add a line with a smartphone. Furthermore, you have to keep the data plan as long as the smartphone is active on that line. If you activate a basic phone on that line at some point in the future, you can cancel the data plan as you will no longer have a smartphone on that line.
So yes, if you get a smartphone on a new line, the cost for that line will be $10/month + the cost of the data plan.
If you are only adding the new line just to get a smartphone which you can then switch to another line, you can cancel the data plan on the NEW line after the smartphone is switched to the other line because the new line will no longer have a smartphone active on it. The cost for the new line will then be $10/month.

What is my best option for a family plan. We have 1 smartphone that uses very little data a usually wifi is avaiable and 3 basic phones. Currently we have 700 shared minutes and unlimited texting. And 30 data. I don't think he needs that much as wifi is e

What is the best family plan option. Currently have one smart phone with 30gb of data and 3 basic phones. Also have home phone for $20/month. Current plan is 700 shared minutes and unlimited texting. My bill is close to $200/month, looking to lower if possible.

On a tablet- pse forgive typos....
Great Advice given earlier by SuzyQ - I believe the question not asked of you is ---what do you want to pay for the services that you need. I think that it would narrow the groups suggestions if you could narrow your needs.
For example: I need talk and text on 4 phones and some data say, 2 Gig, on only one of the phones. what plan is the best cost for me? You may also need to ask what the cost may be to switch to a different plan. I suspect that there will be no cost within Verizon-but ask anyway.
I do not think that you can have a smart phone on any Verizon plan unless you agree to buy data for that phone. Also, you said that wifi is often available-however, I do not believe that Verizon allows talking over wifi without consuming airtime minutes-only data over wifi avoids your allowance to be impacted.
As most here already know, several other service providers offer wifi-friendly service (talk/text/data) that will provide home/business/restaurant service without impacting your allowance- just not here.
After getting some suggestions here, call 611 and confirm availibility and price.
Best of luck in your research.

Why are we paying over $300 a month for a family plan that doesn't include call blocking or decent voicemail services?

I am a member of a shared family plan which as I see it posted our bill is over $300 a month, which does not include unlimited data, family protection (which allows you to permanently block numbers vs there 30 or 90 day limit if you are not covered) <---- this requires you to constantly be on alert of something so ridiculous that it shouldn't be concerned with, and finally they do not offer an upgraded voicemail service. So my voicemail asks me to enter pin than right to messages. It does not tell me the following: The date the call was made, the time the call was made, nor any other pertinent information regarding the call aside from the number and than the message. It's frustrating because I miss a lot of calls these days due to volume controls and silent modes and ring tones that aren't loud enough that I need to know when calls are received. I don't ever remember having to pay for an upgraded voicemail service, that's like hiring a firm to handle all my incoming calls. I want my answering machine back. I have many other issues to include Verizon's online chat service which has at least one major issue. I won't bring that up here. The question is how much more money can they get for a simple cell phone plan? For christ's sake.
Message was edited by: NoMoreOriginalNames Grammar corrections

The free voicemail is basic which gives you the date and time of the message. If you want more you should pay for more. Also, some Android phones with KitKat have free Visual Voicemail.
Thank you for your feedback, but my phone gives me no choice and it most certainly does not state the date and time that the message was received. The only way for me to know that is if I happen to check exactly the phone log around the same time that the message was left, else it is buried underneath other more recent and answered calls. And seriously man, the whole pay more idea is getting a bit far-fetched. There is no reason why I should be able to buy a portable mini answering machine for a one time payment of $14.99 with a reusable blank tape, they don't have these and we'd look ridiculous carrying them around with everything else, but the point is we are giving permission to charge for some ridiculous things that should not be paid more for. My old answering machine worked just fine, and more importantly I have never paid for an "upgraded" voicemail service. As I mentioned if I want that I can hire a service to do that, but I don't need that. I hope you can understand my growing concerns. We pay for every little in-app purchase, we are being programmed to pay for everything that should already be includedfdasf in an initial price, brought home and enjoyed for its duration. Instead wesdfsdf are paying monthly fees and dues on objects that aren't covered by warranties or insurances which eventually break and leave people struggling to pick up the pieces. These are serious issues because people now rely so much on their phones (of course this is all my opinion) that we've become depandent on them. Anyway, thanks, appreciate all the feedback.
As for blocking this is what it states on my plan under the blocking feature tab:
You can block calls and message from up to 5 phone numbers at no charge.
Expiration. Blocks expire after 90 days. Be sure to reapply the block if you wish to continue the service restriction. To permanently block numbers, subscribe to FamilyBase*.
Limitations.
You cannot block numbers within your account or non-10 digit numbers such as 911,411 or #MIN (checks minutes used).
Apple® iMessage® won't be blocked. Messages from this service can be blocked by disabling the iMessage feature from within the Settings>Messages menu of your Apple device.
Unblocking. To unblock a number, highlight and delete the number, then click "Submit".
So there's the limits, but even worst is they don't include a simple field where I can put the name of the individual I am blocking. So when it comes time to maybe rotate one out (this should be an unlimited number), one of the many 5 I can choose to block, I might not remember who is who or what is what. I have a lot of responsibilities in my life, this is not one that should be pushed on the consumer. It's ridiculous.

Used to be family plan, but now I'm down to one phone. What happens?

<< New discussion due to age of previous thread >>
I have a similar question. I'm on a family plan with 3 lines, all out of contract. I want to get down to 1 line, but also upgrade my phone.
Will the upgrade force me to go into a different plan for an individual and also a new or extended contract, or can I just drop the two lines, upgrade the primary line and keep my rate for the 1 line as it is now?
Message was edited by: Verizon Moderator

Hi Sodinator,
I'm sorry to see that you're planning to leave Verizon with the two lines. If you'd like to keep the two lines out of contract but with service, there isn't any obligation of renewing service for those two. You can upgrade just the one line and get an updated phone but the family plan remains the same. If you'd rather take care of it all at once, I encourage you to disconnect the two lines on the last day of the cycle to avoid partial minutes from being alloted. You'll want to check the name of the family plan you're on as current customers can stay on Nationwide plans but move to a different rate for the one line. Follow the steps below to complete the change.
1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. In the PLAN column, click Change Minutes, Text or Data. The Select a plan to change page displays.
4. Select the Share Plan which includes the line(s) to be split to an Individual plan.
Note: If there is only one plan on the account this step does not display.
5. Click Next. The Voice, Messaging and Data options display.
6. Select the Split Share Plan link. The Select Lines window displays the Share Plan lines.
7. Select the line(s) you want to split from the Share Plan.
8. Click Next. Voice, Messaging and Data options display for the line (or one of the lines) being split.
9. Select options for the following:
Voice
Messaging
Data
10. The New Plan Total updates based on your selections. Click Next.
11. If necessary, review/update optional features and services. A message at the bottom of the page indicates incompatible features automatically removed. Click Next.
11. Select Effective Date. Click Continue.
12. Review Changes to Plans and Features. Click Submit Changes.
If you have any further questions, just let us know!
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

Break Up- removing family plan--costly??

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