Bt infinity role out

Hi, 
I am wanting to find out when I can bt infinity I have been wait about 2 years and I still have not got it yet however i have out that the next street to me and the street opposite now have it but i dont  
Plesae could somebody help me find out who i need to contact 
Thank you

Up until recently you could email Openreach and ask when your cabinet was likely to be upgraded however Openreach are no longer giving out that information, instead they are replying:-
Thank you for your contact to us. Please note that we will not be responding to you by email but, would like to point you to the Openreach Superfast Fibre website and the FAQ section that will provide answers to the most commonly asked questions. It will also provide links to those service providers that sell fibre broadband at the moment so you can check if your particular line is enabled.
http://www.superfast-openreach.co.uk/where-and-when/
So in short, you just need to keep checking to see if your cabinet has been up graded.
If you use this checker it will tell what cabinet you are on and what services it can receive
http://www.dslchecker.bt.com/adsl/adslchecker.welcome

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    PC wrote:
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    I posted on the other thread because I thought the problem was similar and because despite there being plenty of other replies on other threads mine hadn't received a reply yet and was falling off the front page. Apologies for my impatience.
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  • BT Infinity cutting out

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    Go to Solution.

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    I recently had dropouts, but in my case my download and upload speeds dropped to 0.00mbs down, 0.00mbs up, ping 20.3ms.
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