Button-jump to slides not working

Hi!
I have created a content menu for my project. Created several
buttons on the same slide. Only the first one works - which links
to the next page. The rest of the buttons don't link to the slides
though I have set it to "jump to slide - 5 slide 5".
Please advise. Thanks!!

Hi Cherry_t and welcome to our community
I've seen this behavior before. In the case I saw, the user
had inserted question slides that were placed between where the
jump was supposed to go and the slide they were on at the time they
clicked the menu item. You may wonder what this would have to do
with impeding progress. Well, it's not so much the fact you have
Question slides, but if my hunch is correct, you also have enabled
a setting for quizzing that says each question MUST be answered
before the project can continue.
So take a look at the following setting: Project > Quiz
Manager... > Quiz Settings tab and look at the second field
labeled: Required. My guess is that it may say "Required - the user
must take the quiz to continue".
Cheers and happy Friday! Rick

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Thanks Lilybiri, I know this was posted a while back, but you saved me today!
My quiz scope was preventing my jump to slide from working. Essentially the quiz scope ends in your deck on the last slide that has a scorable field. Captivate 5 wasnt allowing me to jump beyond that point from eariler in the deck. Ex: My menu was on slide 4. I had a single scorable click box (for LMS SCORM reasons) on slide 75. And my last menu item was trying to jump to slide 76. I found I could not jump to anything beyond 75. I Simply moved the scorable object to slide 76 (or could have been even further out as needed), and its working again.
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Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word. Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image. However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't It simply continues on to the next slide. I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck. I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this: I cannot get "jump to slide" to work no matter where I set it. This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's. Why can't this program do this simple function? My colleague and I are very confused.
Enola

Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
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Captivate 5.5 Buttons and Jump To Slide Not Working

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Buttons may seem a bit hit and miss and may be daunting with all the Active VS Inactive timeline bits and all. But I've really never known them to totally fail or be all that random.
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As I explained in my earlier reply, if a button is programmed to jump to a slide a lot farther down the track, and that portion of the track hasn't yet arrived from the server, this could well be an issue.
Another thing that can affect whether a button operates as you wish is if you are trying to jump to a slide that is beyond a Question slide (or a slide being treated as a Quiz slide) and your Quiz settings are configured so that each question must be answered before you may proceed. Captivate will disallow visiting a slide beyond the first unanswered question.
Sometimes a Button is configured to open a URL or a file. And it works fine during preview within Captivate, but fails after you publish. This is most often an issue with Flash Security Settings blocking the action and is described at the link below:
Click here to view
Hopefully this sheds some light on the situation.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
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Jump to slide not working

Hi. I'm using Captivate 3. My module is set up like this:
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Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
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Can you give us the URL that doesn't work?
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Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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Button-jump to slides not working

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