Jump to slide not working on slide before quiz (Captivate 4)

I have a Captivate 4 file that contains a two-part quiz (multiple choice, followed by interactive practice). The first screen of this file is an introduction; it has three buttons ((RETURN, which opens a separate URL), CONTINUE (goes to next slide which is Part 1), and a SKIP (bypasses Part 1, and jumps to the first slide of Part 2)). When I publish the file, the skip button will NOT bypass the screeens and jump to the specified slide…for whatever reason, it wants to advance to the next slide. I have checked my slide settings, button settings, etc. and cannot figure out why it is doing this. Any suggestions?

Hi there
Can you give us the URL that doesn't work?
Have you tested the URL from a typical web page on your server? My thought is that you might even see the same thing happen from a web page. Maybe your web peeps need to investigate.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
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Jump to Slide not working correctly

I created quiz questions in Captivate (5.5) that are interspersed throughout the content and I want to to jump back to the beginning of the section that contains the relevant content for review if the user gets the question incorrect. I created custom question slides using variables and advanced actions and it seemed to work great. Now all of a sudden, the [Review] button, which appears if the user gets the question incorrect, does not work. I'm not sure what I'm doing wrong.

Thanks Lilybiri, I know this was posted a while back, but you saved me today!
My quiz scope was preventing my jump to slide from working. Essentially the quiz scope ends in your deck on the last slide that has a scorable field. Captivate 5 wasnt allowing me to jump beyond that point from eariler in the deck. Ex: My menu was on slide 4. I had a single scorable click box (for LMS SCORM reasons) on slide 75. And my last menu item was trying to jump to slide 76. I found I could not jump to anything beyond 75. I Simply moved the scorable object to slide 76 (or could have been even further out as needed), and its working again.
If you have nothing scorable, quiz scope shouldn't affect jump to, at least that's been my experience in the past. You can check using the F9 (advanced interactions) and look in the "Include in quiz" column for the YESs.

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Hi Hellside,
Welcome to Apple Support Communities.
It sounds like there is an issue with the camera on your iPad. The article linked below has a lot of great troubleshooting suggestions for a similar issue on an iPhone but the suggestions should resolve the issue with your iPad too.
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Captivate 5.5 Buttons and Jump To Slide Not Working

I have a home slide where users can choose from 10 state-specific training options. There are 178 slides in the total presentation. When I open the presentation fresh a couple of the buttons work and jump to the correct state. One button jumps to a different slide than what is defined and the rest of the buttons do not work at all. If I select one of the buttons that works then return to the beginning of the presentation all the buttons work fine. The problem occurs when I open a fresh copy of the published presentation from my hard drive. The buttons are all active and there is no click box on the slide - you need to click on one of the state buttons to continue past the initial slide. I cannot understand why this is not working or why everything works fine when I return to the home slide from somewhere else in the presentation. Any help would be appreciated. Thank you.

Hi there
Buttons may seem a bit hit and miss and may be daunting with all the Active VS Inactive timeline bits and all. But I've really never known them to totally fail or be all that random.
Things to consider with Buttons.
What does the button do?
As I explained in my earlier reply, if a button is programmed to jump to a slide a lot farther down the track, and that portion of the track hasn't yet arrived from the server, this could well be an issue.
Another thing that can affect whether a button operates as you wish is if you are trying to jump to a slide that is beyond a Question slide (or a slide being treated as a Quiz slide) and your Quiz settings are configured so that each question must be answered before you may proceed. Captivate will disallow visiting a slide beyond the first unanswered question.
Sometimes a Button is configured to open a URL or a file. And it works fine during preview within Captivate, but fails after you publish. This is most often an issue with Flash Security Settings blocking the action and is described at the link below:
Click here to view
Hopefully this sheds some light on the situation.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Jump to slide not working

Hi. I'm using Captivate 3. My module is set up like this:
Slide 1: Title
Slide 2: Task Selection with buttons where users can choose which section to complete (Demo, Interactive Activity #1, 2, 3, 4, Quiz).
Slides 3-10: Demonstration
Slides 11-20: Interactive Activity #1
Slides 21-30: Interactive Activity #2
Slides 21-40: Interactive Activity #3
Slides 41-50: Interactive Activity #4
Slides 51-55: Quiz
These buttons on Slide 2 work fine:
Demo
Interactive Activity #1
These buttons on Slide 2 do not work - nothing happens when I click:
Interactive Activity #2
Interactive Activity #3
Interactive Activity #4
Quiz
I have another module set up similarly but without any user interactivity. So I think the problem is with the interactivity, but I can't figure it out.
Help please!

Hi there
Likely it's in your quiz settings. You most likely have something configured in a way that the interactive bits actually require the user to complete them before moving forward. And when that's the case, Captivate will disallow jumping to a slide beyond the bits that haven't yet been completed.
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

"Jump to Slide" not working at all

Version: Captivate 4
LMS: No
Method of testing: Preview in browser
Issue:
I am creating a quiz that uses images and click boxes to assess the user's knowledge of MS Word. Some of the questions involve 2 steps, so that the user has to click one spot on the image and then another on the next image. However, if the user misses the first step, they should see the next question instead of the second step.
I've set the click-box to "jump to slide ___" but it doesn't It simply continues on to the next slide. I thought maybe the slide navigation was overruling the click box navigation, so I set it to "no action", but still no luck. I also tried setting the click box to "continue" and the slide to do the jump.
It comes down to this: I cannot get "jump to slide" to work no matter where I set it. This should be easy - using a built-in function to jump to another slide. I've been doing this since the days of Hypercard in the early 90's. Why can't this program do this simple function? My colleague and I are very confused.
Enola

Hi there
A Click Box will only jump to a slide if the user clicks the clickable area. From what you have described, you want the jump to occur if they click outside the area, no?
Note that you may assign a number of attempts. So I'm thinking you want to assign a single attempt to the Click Box. If the user clicks the clickable area, you jump to the next slide. But if they click outside the clickable area, you then want to jump to the other slide.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Replay slide button not working with slide videos HTML 5

My course built in Captivate 7 contains synchronized slide videos, imported FLVs, progressive download. They are placed on the timeline at 0.5, and end 0.5 second from the end of the slide.
Each slide has a replay slide button with advanced action assigned to it, Expression>cpCmndGotoSlide = cpInforCurrentSlide - 1, Continue. This works fine in SWF output (IE 9), and it allows the user to restart the slide, if the video doesn't load properly the first time, without having to relaunch the course.
However, once I publish to HTML5 and view the course in Safari for iPad iOS 7.0.4, the slide returns to the beginning, but the slide displays "loading", the video never loads, and I'm unable to navigate away from the slide by using the playbar, and so I'm forced to close the browser tab and relaunch the course.
I've created a new project and tested using different video formats (f4v, and mp4), and advanced actions such as Jump to slide, but have not been able to resolve the issue.
Is this a known issue, or is there a workaround for this? Any help would be appreciated.

I'm not sure if this is the best solution, but it works in both SWF and HTML5 output.
Because the video begins at .5 on the timeline, I've added a second expression which once the slide jumps to the beginning, it advances to the frame that is 25 frames from the current frame. This causes the slide to replay not from the beginning of the slide (before the video loads), but from just under 1 second in so the video doesn't have to reload.
As I said, this may not be the best solution, but at least the viewer can rewatch the video from the beginning without going back and forth between the slides hoping the video will replay correctly, and without closing the browser window and relaunching the course.

Continue Button on Quiz Results Slide NOT Working Properly

I'm experiencing a functionality issue with the "Continue"
button on the Quiz Results slide:
Situation 1: After initially completing the quiz, I need to
click the "Continue" button on the Quiz Results slide only once to
advance to the next (and last) slide in the quiz movie. This is
fine & works as I would expect.
Situation 2: After initially completing the quiz, if instead
I choose to review the quiz, later when I get to the Quiz Results
slide, I need to click the "Continue" button TWICE to advance to
the next (and last) slide in the quiz movie. This does NOT work as
I would expect.
Any idea why only 1 click is needed in the Situation 1 while
2 clicks are needed in Situation 2? Any way to fix Situation 2 so
that only 1 click is needed?
Thanks much!

CapManZ,
Whether the Continue button on the Quiz Results slide
requires one or two clicks is mysterious indeed. See
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=67&catid=464&threadid =1302278
for another discussion about its misbehavor.
Actually, the number of clicks required depends on how long
you wait after the Quiz Results slide appears, prior to clicking
the Continue button. In your situation 1 you probably answered
questions rather than using the skip button, so you viewed the
question slides for a while prior to arriving at results. In your
situation 2 you probably used the Skip button to zip through the
slides to return to the results screen. Try this. In situation 2,
when you get to the Quiz Results slide, instead of clicking the
Continue button, go get a cuppa joe and then see if a single click
will work. If so please let me know.
I've experimented with a Captivate 2 multiple choice quiz in
a slide show that contained only 10 questions and the Results
slide. I added a text caption with fade in and fade out enabled
(the default) to the Results slide. I found that after the caption
fades in, one click on the continue button advances the slide. So I
used the caption's appearance to help measure the timing.
In the tests below I skipped as rapidly as possible, pausing
at various slides to see how it affected the single click
threshold.
Skip all slides: 28 sec
View slide 1 for 60 sec and then skip: 28 sec
Skip to slide 5, pause 30 sec, and then skip: 13 sec
Skip to slide 10, pause 30 sec, and then skip: 2-3 sec
Answer each slide (took more than 30 sec): 2-3 sec
Skip all slides, click Continue as fast as possible: 2-3 sec
I also reduced the number of question slides in the quiz and
skipped all slides.
7 questions: 18 sec
3 questions: 7 sec
I believe the threshold value (the duration required before
clicking the Continue button advances to the next slide) is
composed of two durations which add together to determine the
threshold. The Result's slide's timeline probably sets the
threshold's lower limit. Clicks prior to 3 seconds are ignored.
Time per slide and number of slides left to go sets the upper limit
for the threshold. The slower the movement, the lower the
threshold.
Several conclusions:
This probably isn't a situation in which the first click is
ignored. Instead the first click reduces the threshold's value to
the lower limit. The second click would then typically occur after
3 additional seconds, particularly if the user is surprised that
the first click didn't work and pauses slightly. A very fast
additional click on the Continue button is ignored as well.
Long quizzes will cause more complaints about the issue
because of what you experienced. It typically takes longer to
answer the quiz than review it.
Perhaps there's a workaround that would alert the user that
the Continue button is ready for clicking. I'm thinking that since
the text caption fade-in coincides with being ready to continue, an
image or the like might do the trick. Any suggestions out there?
Humm, a better alternative might be to show some images of
snacks on the results slide background. Through suggestive selling,
the user realizes it's time for a break and clicks Continue after
returning with that cuppa joe. And the sound you hear? It's the
Captivate developers giggling if they read my conclusions. Too bad
they're mum, since some real info might make it easier to make
Captivate behave. Ah well.
Phil

Advanced action not working on slide end

Hi,
I am new to captivate.
I am creating a toggle button. On clicking this button an image appear and disappear.
It works fine if I click the button before captivate slider reaches to its end. Slider stops moving when I click.
But if I try to click the same button after slider reaches to its end the button does not work.
I am applying the advanced action.
Pleae help me to resolve the issue.
Regards,
Anil Kumar Bakshi

I just set up the same toggle action but I had mine slightly differently set up so that:
If toggle == 0
Assign toggle = 1
Show img_1
Else
Assign toggle = 0
Hide img_1
This worked for me and clicking the button did not advance the slide timeline.
Do you have Pause After X seconds selected for the button properties under Timing accordion?
If your button is not pausing the slide and you allow the timeline to move beyond the button's active area (at the end of the slide or at the end of the button's duration on the timeline) then it will cease to work.

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Jump to slide not working on slide before quiz (Captivate 4)

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