BW- CRM interface

Hi ,
I am currently on a BI-CRM integration project. BI 7.0 and CRM5.0. As part of the requirement, i have to send a bunch of data to CRM. What is the best method for this. I mean what should be the design approach for in BI for the SAP CRM system to retrieve data from BI. I have APD in mind, but i am not sure if this is the right approach. I have read in the help doc about something called Analytical Data Store object in CRM. Someone pls guide me if you have any experience with this.
Thank you,
Points will be awarded...i promise

hi,
normally APD is used, take a look how to sample
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/96939c07-0901-0010-bf94-ac8b347dd541
hope this helps.

Similar Messages

CRM Interfaces SD with CRM

Hi Gurus,
Can any one Explain SD and CRM Interface with step by step.
Like,
It we do any Transaction in CRM how it will get Update in R/3.?
Or,
If we want Retrive Data from CRM to SD what steps?
Like,
We Maintain Partner Determination Procedure in SD how it will get Uploaded to CRM on what Basis?

Three question, one answer [CRM Middleware|http://help.sap.com/saphelp_crm60/helpdata/en/c3/95fc381478ab6fe10000000a11402f/content.htm] See this SAP Help on the integration of CRM and R/3 (SD).
R/3 and CRM are integrated very nicely and the middleware helps to integrate
Configuration data
Master data
Transaction data
One can do Initial download of all of the above and set up Delta downloads of Master and transaction data (I am not sure about delta of configuration data).
You can also configure the middleware adapter to filter master and transaction data and you can also configure the flow of data - like Business partner data comes from R/3 to CRM and not the reverse. Sales Order changes flow back and forth - this too is configurable.
Pricing procedures, Pricing conditions, Codition records are all downloadable from R/3 into CRM.
There experts who havae spent their whole life time on CRM middleware. Start from the [CRM Middleware help document|http://help.sap.com/saphelp_crm60/helpdata/en/c3/95fc381478ab6fe10000000a11402f/content.htm].
Easwar Ram
http://www.parxlns.com

CRM Interfaces with R/3 programming

Hello Experts,
I am new to CRM programming in ABAP. Can anyone send me some example programs for interfaces, BADIs and BDOCs in CRM which can be used as a reference for integrating CRM with R/3 interface developments.
Thanks
Ricky

Hello Ricky,
what data should be exchanged between CRM and R/3? I hope that you know of the SAP CRM Middleware which allows you to exchange Masterdata like Business Partners and Material and also transactional Data like Quotations and Orders.
Regards
Gregor

SAP CRM Interfacing Techiniques

Hi All,
I am working on CRM 7.0, I would like to know all the possible Interfacing techniques currently available for
1. SAP CRM 7.0 and SAP systems like ECC, BW, etc
2. SAP CRM 7.0 and Non SAP systems.
OR,
What would be best suited/solution/proposal for a business which have many interfaces from SAP ( like ECC, BW ) as well as non SAP from SAP CRM 7.0 system?.
Thanks in Advance,
Regards, Sudeep..

hi,
there is lot of material available on how to create webservice and how to consume web service
Search google with Consuming Services with ABAP. In saptechnical you will get required screenshot and abap code.
Best regards
Pankaj Kumar

Bi-Crm Interface

HI Gurus
What is the interface between Sap CRM and Sap BI. How to view the interface.I have to prepare the doc on
the interfaces.Please give ur inputes
Regards
Cognosboy

Hi,
This may be helpful.
Need info on CRM Business Content extraction
Thanks,
JituK

Customized CRM interface hiding locations

Hi,
Our CRM has been so highly customised that as an Adminstrator I cannot find my way to some of the out of the box locations.
For example, Settings / Auditing / Audit Log Management is not visible.
Presumably there must be some server-relative URLs for such locations - can anyone point me to such a list please?
Thanks.
Maz

Hello,
To recheck urls you can use
XrmToolbox.
Download it, connect to CRM Instance. Open SiteMap editor and restore default Sitemap (but don't publish it to CRM). After that you will have possibility to see required areas and in settings of area ou can find required Url.
Dynamics CRM MVP/ Technical Evangelist at
SlickData LLC
My blog

CRM interface to ERP

Hi,
I'm an XI developer looking to understand a little more about CRM. I've been looking through the CRM configuration guide and I believe CRM makes RFC calls to the ERP system to create accounts from prospects. Does anyone know what RFC CRM calls in the ERP system to create the accounts.
Regards

Hi,
you are right, the communication between CRM and ERP is based on Remote Function Calls.
On R3-Site you have to ccreate an RFC Destination to the CRM System.
In CRM system you have to create an RFC Destination to the R3-Site. And you have to maintain the R3-Site in the administration console (SMOEAC).
In both systems you have to maintain the other system as consumer in table CRMCONSUM.
Hope this helps.
Best regards
Manfred

CRM Interface

Hi All,
How i can update the Business partner data when it gets changed in Business ware house system? It includes marketing attributes as well.
Regards
Arun Kumar

Can you please elaborate on requirement?
Regards,
Rajesh Banka

Transfer of Business Partner Master data from CRM to TIBCO.

Hi All,
We intend to integrate CRM4.0 with TIBCO for transfer of Business Partner Master data from CRM to TIBCO.
Can anyone provide solution for the same. One of the think is through XI.Please correct if it is the right way to do it?.
Also, would appreciate if someone can provide documentation or links for integration.
Regards,
Mehul Shah.

Hi Rahul,
Yes you can integrate CRM and TIBCO using XI.
Check the below links
transfer the Business Partners from the CRM system to XI and to MDM.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/406efa7e-388a-2910-f9b8-81913b0ca57f
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/50260ae5-5589-2910-4791-fc091d9bf797
any XI content delivered by SAP can be found in the SAP service marketplace which you can enter http://www.sap.com/services/bysubject/servsuptech/index.epx.
a) After you entered the service marketplace go to Software Download under the header SAP Support Portal.
b) Next navigate to Download -> Support Packages and Patches -> Entry by Application Group
c) In the main window select SAP Content and then Process Integration Content (XI Content).
d) Now you should see a list of XI content packages.
The package containing XI content for CRM is
XI CONTENT BBPCRM
In addition you find some packages that offer mappings from CRM interfaces to industry standards like RosettaNet or STAR standard, like
XI CONTENT ROSETTANET CRM
XI CONTENT STAR CRM
Some of these packages may require a license, therefore I am not sure if they are visible to you.
As per my knowledge, XI has CRM pre-delivered content and usually it communicates thru Proxies,Http, RFCs..
And in your scenario , you can always go for Proxy communication
Have a look into these threads
CRM and SAP XI
SAP CRM integration with XI
How to access the pre-delivered XI Integration Content for APO ,SCM or CRM
Dont forget to Reward points if this helps
Regards
Pragathi.

How can CRM trigger event of R/3

Hello Folks,
My requireemnt I need to run a workflow in R/3 which will be triggered by CRM.
Can you give me a breif how we link CRM with R/3.
Is it only with RFC.
Or can we dirctly trigger a event of R/3 from CRM.
Please let me know the details.
please reply keeping in mind, I am new to CRM.
Thanks
Minal

Hi,
In SM59 you have to do the configuration for r3 and crm interface.
Refer this [article|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/84dd0c97-0901-0010-4ab2-9849fba57e31].
Regards,
Surjith

HR strutural Authorization check in the Lean order Interface (LORD)

Hi ,
We place Quotations , Orders in CRM 7.0 , via the Lean order Interface Screen (LORD) . So users in ECC have HR structural authorization and they seems to the checked ( for the HR# part of the Sales Team , and comming accross as partner function in the Quotations , Orders documents )
Can we avoid the HR structural Authorization check in the Lean order Interface ?

Dear Christophe,
I do not understand the requirement...you create ERP orders via CRM interface, and you have set up authorization in ERP for the users. Why do you want to prevent the authority check when coming from CRM when it is needed ?
However please consider note 1446253 quesiton 9.
You might activate or deactivate the "current user" flag in sm59 for your ERP system.
Hope this information helps...
Regards
Rene

Microsoft Dyamics CRM 2015 : Current Geospatial Capabilities

Greetings,
I have only become familiar with MS Dynamics CRM 2013. We have recently upgraded to 2015. I am seeking some knowledge regarding current geospatial capabilities and/or integration. May somebody please provide a link or start a discussion with
me?
Regards,
Jeff

Hi Chris,
Thank you for your reply. Currently we are tracking data relating to the following that want to integrate high-level geospatial visualizations with CRM 2015:
-level of training material and support
-allowances of products based on demand
-training methods/providers and impact on training performance
-cost analysis of support/training
-forecasting of support needed, products to manufacture, and training
Some example use-cases of high-level geospatial visualizations would be:
- Training: how much?, where?, who?
- support needed at specific locations
- cost of support/training at specific locatations
-etc...
I am aware of the Bing Map feature in 2015. I am sort of the bridge between a geospatial team and upper management; I have done CRM development in 2013 but nothing geospatial.
Is this something that could integrate well with PowerMaps or PowerBi? If so, how efficiently? Can I provide my own data visualization in iframe in 2015 CRM interface? I want to avoid adding any non-value-add activities for users and upper
mgt by keeping the visualizations within CRM.
I'm fresh out of college and new to this organization. Any advice would help.
Thanks

MS CRM 2011 with UCCX 10

Hello,
It's my first time to do integration with CRM.
I have some questions regarding this integratio :
1. How can I do this integration ? Is the JDBC Driver is enough or do I need some connector (eg. B+S Connector) ?
2. Add Callback Button allowing call from CRM Client ?
3. contact form prompt when receiving inbound call ?
4. Notify how many times this contact form has been used and treated ?
5. How Can I notify into CRM that there is a missed call ?
Regards
Driss

Hi,
well, you should absolutely get into touch with the folks administering the CRM system. No, you cannot rely on the database. CRM's may cache a lot of things in the RAM which is not necessary persisted in the database right away. So yes, you need to use an API (not SQL!) to talk to the CRM.
About question number 2: no, I meant why you would want to solve this? I mean, if it is about the CRM, let the CRM folks do that.
RE question 5: think again. If the call does not reach the agent, the call does not reach the CRM, or at least you did not say that CRM is called while the call is still processed by the routing script - actually, this is what you want to do: to call a CRM interface while the call is being worked on by the script. Again, this requires to examine what API's the CRM offers.
Please do not make the same mistake some people did a few times - they think there must be an easy way to integrate call center with a CRM, show me what program I install, where is the configuration and that would be it. No. That's not how it works. You need to first understand the requirements then study the tools and then build the integration. It's not going to happen in a snap.
G.

Parsing from Request to response interface using UDF

Hi,
Need your assistance on a scenario.
1. User searches for a Business Partner ID.
2. We have the Request and Response Interface. The Business Partner ID exists on the Request interface however not on the Response interface.
3. The requirement is that the Business Partner ID needs to be returned on the response interface.
Uisng standard CRM interfaces: BusinessPartnerCRMElementsByElementsQuery_sync
Is there a way using user defined functions to parse the Business Partner ID from the Request Interface to the Response interface?
Kind Regards
R

> Is there a way using user defined functions to parse the Business Partner ID from the Request Interface to the Response interface?
No, this is not possible. You have no access to request message when you do mapping for response message.

Messages are in waiting mode in SMQ2

Hello All,
I have plenty of messages in waiting mode of SMQ2. How do I release these messages from the queues.
The queue name starts with ABC* in SMQR and it is Registration mode.
Please let me know step by step solution and checklist
Thanks
Mike

The queue ABC* is in CRM system and the messages are coming from PI. The queue ABC* has plenty of queue names with ABC123, ABV456, etc etc All these queues are having many messages in waiting mode. the messages are in waiting mode due to a communication failure from PI to CRM proxy. And now the comm failure is resolved but the messages need to be released from waiting mode in production. I need to know what do I do to release these messages from the queues. All these ABC* queues are registered. The unlock queues didn't work.
Wjhat is the usual approach when we face this kind of situation. I am sure this is an usual situation in PI CRM interfaces.
thanks
mike

BW- CRM interface

Similar Messages

Maybe you are looking for