C5100 all in one install option missing

I am running Windows 8, 32 bit.
So the printer has been buggy and I decided to uninstall and re-install it. As I was uninstalling it I was also downloading some files. After I reinstalled the c5100 all in one package from the website I ran the installation. However, it said I did not have enough memory to complete the installation. It suggested to delete some files and then eject and close the cd drive again. Well that option was not really there because this was an online download. I was not sure what to do, so I rebooted the computer. Apparently that was a mistake.
After I made plenty of room on the hard drive I tried re-running the installation. Now, however, when the installation window comes up it says "Select Install to begin installing your new HP device." But that option is not there. In fact the only option is to exit.
I have deleted all temp files related to the download of the driver package and re-downloaded it, but I get the same problem. I have also uninstalled all HP software on the computer, but still nothing. I don't really know what else I can do. Any help?
Thanks.
This question was solved.
View Solution.

Well, this time when I extracted the second 7z file it automatically brought up the installation window and the Install option was there. I have no idea why it worked this time and not the others, but I did not have to access the Util folder or anything else. Thanks for your help!
EDIT: So it turns out that I spoke to soon about the install option working that time. While it was installing an error window said there was a missing file. So I finished your instructions and THIS time it seems to be installing correctly. Thanks again!

Similar Messages

Printing issue wirlesse printing on c5100 all in one

Hello
I have issues printing over my wirless network using a mac and printing on C5100 all in one. When the printer is running and I start up my mac (running 10.8.3) I can print the windows documents. However if the printer is switched on after the mac is switched on it can not find the printer.
I reinstalled the all the drivers on the mac and set a fixrd ip adress for the printer but both doesnt work. same issue with a second mac laptop also running 10.8.3
Anybody an idea what this could be?
Tahnks in advance

I am thinking the router does not support Bonjour (otherwise known as mDNS). Macs need this service to be able to find the printer.
Get into the router settings and look for Bonjour or mDNS and make sure it is enabled. Also, make sure the multicasting is enabled in the router.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet 6310 all-in-one wireless option questions

I have a HP Officejet 6300 All-in-One printer and I was using it with my wire network connection. I just moved to a new home, which I rent, and I do not want to make new wholes to past the cables then this is my question:
"I have a Cisco Linksys AE1000 high performance wireless-N usb adpater (dual band)" and I saw this product Female USB A to Male Ethernet RJ45 Plug Adapter (on Amazon that I think will be great if I can use it). Can I connect them to make my printer wireless?"
Please help.
Thanks.
BAK

Unfortunately that will not work for this printer. Wireless printing is set up through the printers software that you install on your computer. Since this printer is not a wireless printer, there will be no option to set it up wirelessly in the software, the only options will be ethernet or USB.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP 3540 e-all-in-one series. Missed a step during setup. Please help!

Hi,
I've just set up my HP 3540 e-all-in-one series, however I think I've missed a crucial step and I'm worried I've messed everything up. I printed the alignment page and on it, it says to scan the alignment page for best print quality. I somehow bypassed this step and I'm at a loss as to what to do now. Will it affect the printer or quality in any way?
Please help!!

Hello there! Welcome to the forums @panda411
If there are any "alignment" issues you're noticing when you use your Deskjet Ink Advantage 3540, you can run the alignment manually to see if that corrects the issue.
If there is no issue, I wouldn't suggest doing anything differently. What comes to mind is the saying "if it's not broken, don't fix it"!
If you feel you need to align the printer, try this:
source
If there is anything else I can help with, just let me know!
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP PSC 1600 All-in-one installing problem

I just purchased the above all in one from the apple store. I followed all the instructions but when I try to install the printer software by clicking the icon I keep getting the standard:
'There are no devices connected or he device which you have connected is not supported by this installer. Please connect the proper device and run the installer'
The accompanying trouble shooting booklet, mentions this problem and says to make sure the USB cable is plugged in the computer before instaling the software. I have done this but to no avail.
Any idea what I could be doing wrong?

Yes I just installed it and before that the other download on the HP website. They still wont work. The apple store suggest I bring it the all in one printer to the store and my Imac, however I have to book an appointment for them to sort it out, maybe a week. I want to have actioned asap cos I have a lot of work to do on it!

Missing menus from SPRO after a SAP All In One install

Hi guys hoping someone could point me in the right direction on this one.
About a year ago I build 3 SAP AIO systems (one being dev, another being UAT, last being Production).
The way I installed was to use the manual on all 3 systems and not to install the base and then transport modifications over, the reason for this is that it seemed the safest way. After about 12 months a have had a user come back to be and say that the UAT system and the PROD systems are different and that the PROD system is missing the following menus under the Logistics - General menu in IMG
The missing items in the production system are
Article Hierarchy
Generice Hierarchy
Price Level Groups.
I have check SFW5 in both system and both of them have the same options selected in the Business Function Status's
As I have been out of BASIS for almost 12 months I have no idea where to look here to see which part of the install didn't work.
I think a good start would be "Does anyone know how I could be missing menus out of IMG when the Business Function Status are correct"?
One last thing is that Production isn't live yet, hence why they have only just found it.

Hi,
As you could not find any difference in the business functions of both the systems I would ask u to make sure that both the systems are at the same support pack/add-on level. This may be the cause for the missing menus.
Regards,
Varadharajan M

Psc 1350 all in one installing hp solution center

I am trying to find and install the full installation for this printer. I wish to use the hp Solution Center.

rreliv,
What OS are you trying to install your printer on?
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

HP 7310xi officejet all-in-one-printer Solution Center Windows7 64bit unable to install

Windows 7 64bit system doesn't have any downloaded HP in Programs Files folder but it has some folders downloaded on the 64bit Program Files (x86) folder, none of these folders have the HP Solution Center download, I’ve found the complete folder download but it doesn’t download what I’m looking for.
HP 7310xi officejet all in one printer, eventhough is as your technical support considers it as an old printer, my printer is not abused and has worked fine throughout the whole time, the HP Solution Center was installed before and since I lost the software disk and your website is totally incomplete by not providing this useful resourceful printer window. It really sucks what you've done by not allowing a customer to find what's needed in your website to have your product completely work. You should place a life term limit to your manufactured products if your website does not support them, then as a customer I'd look for another printer brand.
I've followed: Provost as per windows xp explanation and HP installer is not installing the HP software in Windows Program Files neither in Windows Programs files (x86), yes there's an HP folder without the main software, I've tried also removing %temp% and also deleted files from: C:Users\(your name here)\AppData\Local\HP\Digital Imaging, I've also tryied installing the full EU and was unable due to software issue.

Hi Bob_Headrick, there isn't a CD software for sale, HP is not selling it, I've also followed every posted solution to get the HP Solution Center important software icon and have installed:
exe [1/1, 362.68M], followed aslo http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol... http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/officejet-7310-on-windows-7-and-HP-sol...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Fixing-HP-Photosmart-Essential-3-5/...
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/quot-HP-Solution-Center-cannot-run-beca...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Uninstalling-Officejet-7310-all-in-one...
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...
Jamieson http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/hp-officejet-7310xi-won-t-install-on-w...

Can't scan from 5610 all in one front panel

I have an HP5610 all in one installed on my Dell Vostro 200 with E6550 dual core processor, XP SP3 home OS. I noticed the problem when I tried to scan from the front panel of my 5610 and the orange exclamation light started blinking. The display said "No Scan Options". I ran the HP Print and Scan Doctor and it said to set the front panel scan destinations. I selected the default settings and closed the HP Direc.exe. When I opened the HP Direc.exe and looked for the panel destination that I set, I saw that they did not save. I can scan just fine using the HP software and have been doing so for many years. I now am wondering if I have had this issue all along, especially since I never remember trying to scan from the front panel of my 5610 until the other day.
I have done just about everything the Printing and Scan Doctor told me to do. I have shut down my 5610, unplugged it for several minutes, plugged it back in, removed the all in one program and reinstalled from the HP website. What is strange...I have the 5610 software installed on a Dell 3000 Dimension I have in a home network and it works perfectly. I'm seriously thinking about moving the 5610 in the room with my Dimension 3000 and buying a (print only) printer for my Vostro 200. I can work around this but I can't stand to have something not work correctly with a very good computer. Please, no comments on my preferred operating system. I am not upgrading, and as I said, this all in one works perfectly with a PC built in 2004. And contrary to belief, I am still getting security updates on a biweekly basis from Microsoft. One day last week I got 8 in one day. Thanks all for all of your excellent help!
Buzbo

Hi @buzbo,
Welcome to the HP Forums!
I noticed that you cannot scan from your HP Officejet 5610 all in one front panel to your WIndows XP computer. I am happy to help you with your scanning concerns!
Please see the following guides:
A 'No Scan Options' or 'Scan settings are not set' Message Displays for HP All-in-One Printers When ....
An 'An error occurred while communicating with scanning device' or a 'There is no computer connectio....
Hope these guides are helpful, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Printers - 8000 Pro and Pro 8500A Plus all in one wireless setups

First, six weeks of customer support has not been able to get my 8500A Plus all-in-one install on my XP Pro SP3 laptop. I've uninstalled the printer using HP's utility, the Control Panel and still can't install it wireless to this laptop. I am about to attempt an Ethernet connection, but have little to no confidence in it's success. The support has been terrible - repeating the same steps over and over, promising call backs and never calling back, promising escalation and always talking to a level 1 support person that repeats the exact same steps, and promises to solve the problem. The last person couldn't figure out how to shut off the wireless feature on the printer - it hung every time I did what he told me too. I also get periodic "crashes" white screens on the printer's display and all of the lights flashing.
Anyone have a suggestion? HP want to replace this printer?
Second, since I've had so much trouble with the 8500, the uninstallation process uninstalled the 8000 Pro I had on my network, wireless and working. Now, the installation of the 8000 Pro has failed three times. I'm attempting a USB installation with hopes to switch to wireless, but the process (at around 33% of step 3 of 4) is taking hours! What gives?
Any suggestions? I surely don't want to call HP Customer Care for support, and waste another six weeks on a second printer.

This alignment page document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03094803&lc=en&product=4116838&tmp...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

6210 all-in-one -- prints fine on Win 7, but right side of horizontal page will not print.

HP 6210 all-in-one installed now on Windows 7 and prints fine. However, with landscape pages, will not print the right 1.5 inches of any NEW page I prepare, but pages prepared before on XP print fine. I've tried all adjustments and it just doesn't make sense to me whta is going on. HELP!!

I actually solved the problem myself by installing still another replacement set of print heads.
Mary

HP 2540 all in one, job disapperar from queue, no print

Hi guys, I bought a HP 2540 and I cant print anything, windows 8.1 64 bits.The printer is online and ready but the job disappear from queue after 1 second or I cant see them there. Just follow this article but still no luckhttp://support.hp.com/us-en/product/HP-Deskjet-2540-All-in-One-Printer-series/5295960/model/5295961/document/c04372450/ The test page was successfully printed. The behavior is the same with an usb cable or wireless. Thanks in advance.

Tried that too:http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Deskjet-2540-not-printing/td-p/3526101 No luck with another drivers

HP Deskjet Ink Advantage3545 all-in-one printer....Print Filter Pipeline Host Error

I have HP Deskjet Ink Advantage 3545 all-in-one printer
It has encountered _Print Filter Pipeline Host Error .
What should be done as a remedy ..............

Hi Rish
I found this and thought it might help
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Print-filter-pipeline-host-stopped-wor...

Can i use use 564 xl ink in HP Photosmart 6520 e-All-in-One printer ?

Can i use use 564 xl ink in HP Photosmart 6520 e-All-in-One printer ?
Have seen some where online some people had problems when used 564XL ink.
Thanks.

Hi,
Double post. Please use:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Can-I-use-use-564-XL-ink-in-HP-Photosm...
Thanks
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Windows conacts option missing....help

am running desktop v4.6 ans wanted to sync my windows contacts but that option is missing. i have tried v4.7 n v5.0 and they all have windows contact option missing from. i only have oulook,yahoo and ascii. any help. thanks

The option won't show up on the list. Once you have checked SMB File Sharing, that will enable sharing your files with Windows computers. You don't need to do anything else after that.

C5100 all in one install option missing

Similar Messages

Maybe you are looking for