Caller ability to toggle option for Compliance Recording on UCCX

Can one can configure UCCX and Compliance Recording to provide the option to the caller to turn off Recording for their particular call? I had the thought to present the caller with the option in the initial prompt and move the caller to another queue which isn't being recording by CR. Anyone done this before?
Thanks.

Hi
AQM supports IPC actions - that should mean that the easiest way to get this running would be:
1) In the script, allow caller to elect to be not-recorded
2) Based on that, set a extended call variable in CAD to mark it for non-recording
3) In CAD, execute a voice workflow that (based on the extended var being set to 'no-record' or whatever) sends an IPC action to delete the recording to AQM.
Details of integrating CAD to QM in this way are here: http://www.cisco.com/en/US/products/ps8293/products_programming_reference_guides_list.html
Regards
Aaron

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Tim.

hi,
Check this link
http://www.sap-img.com/sap-catt.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCCATTOL/BCCATTOL.pf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCCATTOL/CACATTOL.pf
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http://help.sap.com/saphelp_nw04/helpdata/en/d7/e21017408e11d1896b0000e8322d00/content.htm
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http://www.planetsap.com/basis1.htm
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https://www.sdn.sap.com/sdn/collaboration.sdn?contenttype=url&content=https%3A//forums.sdn.sap.com/thread.jspa%3FthreadID%3D37272%26tstart%3D135
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My 2 cent would be why not develop a solution using Batch Input, BAPI etc?
Check these links
http://help.sap.com/saphelp_nw04/helpdata/en/48/c521a8f6ec11d2bdde080009b4534c/content.htm
http://help.sap.com/saphelp_nw04/helpdata/en/ae/410b37233f7c6fe10000009b38f936/frameset.htm
http://www.thespot4sap.com/Articles/CATT.asp
http://www.sap-img.com/sap-catt.htm
it is one of the option for call transaction
CATTMODE
CATT mode (controls a CATT)
CATT mode can have the following values:
' ' No CATT active
'N' CATT without single-screen control
'A' CATT with single-screen control
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d7/e21481408e11d1896b0000e8322d00/frameset.htm
http://www.sd-solutions.com/documents/SDS_CATT.html
Please check this online documents.
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCCATTOL/BCCATTOL.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCCATTOL/CACATTOL.pdf

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They already have your number and/or email address and maybe have sold it several times already to others as well. They also use number generators - software that will automatically create them - some work and some don't, they don't care, they send out millions and a few will fall for it and send them money. The only way to "hide" would be to change both and your password, but then it would happen again at some point.

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I am using a procedure in a mapping.
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Gowtham Sen

Hi,
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Regards
Bharath

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When we go to SHDB, we have 4 options to set - Default Window, Don't end recording after commit, simulate background mode and "No BDC mode".
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No end of BDC after commit is also obvious that it will not end BDC after COMMIT. But when should we set it while recording?
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Thanks in adv !

Check the following thread
Recording Options for SHDB

Caller ability to toggle option for Compliance Recording on UCCX

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