Calling issue with Cisco 7937 conference station

Hi Friends,
I am facing issue wiht Cisco 7937 conference station, our customer have various branch offices accross the world. All branches are connected over MPLS through service provider( SIP service provider) . there is a centralized CUCM and remote office have SIP Voice gateways .
When making calls from once remote site to another using Cisco 6921 phones calls working fine
When making calls from once remote site to another using Cisco 7937 conference station to make call any phone at remote office, calls are getting disconneted, remote phone rings when calls, but its gets fast busy tone when other party picks up the phone and not able to talk.
I suspect the issue with Codec but we have configured transcoders in VG and registered with CUCM
Please help me if any one experience such issue earlier.
Regards
Siva

hi Basant,
1. Actually tow phones A and B are registerd with centralized CUCM, A and B are located in two different locations, RTP traffic between And B pass through service provider.
Call Flow --> Phone A ---->CUCMRouterpattern--> SIP trunk ----> Voice gateway--->Service provider cloud---> Respective Voice Gateway---> CUCM -- Phone B
Show Run
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.02.27 15:14:52 =~=~=~=~=~=~=~=~=~=~=~=
sh run
Building configuration...
Current configuration : 12139 bytes
! Last configuration change at 06:35:59 UTC Tue Feb 25 2014
! NVRAM config last updated at 11:16:38 UTC Mon Feb 24 2014 by administrator
! NVRAM config last updated at 11:16:38 UTC Mon Feb 24 2014 by administrator
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname eucamvgw01
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.151-4.M5.bin
boot-end-marker
card type e1 0 0
logging buffered 51200 warnings
no logging console
no aaa new-model
no network-clock-participate wic 0
no ipv6 cef
ip source-route
ip traffic-export profile cuecapture mode capture
bidirectional
ip cef
ip multicast-routing
ip domain name drreddys.eu
ip name-server 10.197.20.1
ip name-server 10.197.20.2
multilink bundle-name authenticated
stcapp ccm-group 2
stcapp
stcapp feature access-code
stcapp feature speed-dial
stcapp supplementary-services
port 0/1/0
fallback-dn 5428025
port 0/1/1
fallback-dn 5428008
port 0/1/2
fallback-dn 5421462
port 0/1/3
fallback-dn 5421463
isdn switch-type primary-net5
crypto pki token default removal timeout 0
voice-card 0
dsp services dspfarm
voice call send-alert
voice call disc-pi-off
voice call convert-discpi-to-prog
voice rtp send-recv
voice service voip
ip address trusted list
ipv4 10.198.0.0 255.255.255.0
ipv4 152.63.1.0 255.255.255.0
address-hiding
allow-connections sip to sip
no supplementary-service h225-notify cid-update
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
fax-relay ans-disable
sip
rel1xx supported "track"
privacy pstn
no update-callerid
early-offer forced
call-route p-called-party-id
voice class uri 100 sip
host 41.206.187.71
voice class codec 10
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 ilbc
codec preference 4 g729r8
codec preference 5 g729br8
voice class codec 20
codec preference 1 g729br8
codec preference 2 g729r8
voice moh-group 1
moh flash:moh/Panjo.alaw.wav
description MOH G711 alaw
multicast moh 239.1.1.2 port 16384 route 10.198.2.9
voice translation-rule 1
rule 1 /^012237280$..$/ /54280\1/
rule 2 /^012236514$..$/ /54214\1/
rule 3 /^01223651081/ /5428010/
rule 4 /^01223506701/ /5428010/
voice translation-rule 2
rule 1 /^00$.+$/ /+\1/
rule 2 /^0$.+$/ /+44\1/
rule 3 /^$[0-9].+$/ /+\1/
voice translation-rule 3
rule 1 /^9$.+$/ /\1/
rule 2 /^\+44$.+$/ /0\1/
rule 3 /^\+$.+$/ /00\1/
voice translation-rule 4
rule 1 /^54280$..$/ /12237280\1/
rule 2 /^54214$..$/ /12236514\1/
rule 3 /^\+44$.+$/ /\1/
rule 4 /^.54280$..$/ /12237280\1/
rule 5 /^.54214$..$/ /12236514\1/
voice translation-rule 9
rule 1 /^$....$/ /542\1/
voice translation-rule 10
voice translation-rule 11
rule 1 /^\+44122372$....$/ /542\1/
rule 2 /^\+44122365$....$/ /542\1/
voice translation-rule 12
voice translation-rule 13
rule 1 /^$[18]...$/ /542\1/
voice translation-rule 14
voice translation-profile MPLS-incoming
translate calling 10
translate called 9
voice translation-profile MPLS-outgoing
translate calling 11
translate called 12
voice translation-profile PSTN-incoming
translate calling 2
translate called 1
voice translation-profile PSTN-outgoing
translate calling 4
translate called 3
voice translation-profile SRST-incoming
translate calling 14
translate called 13
license udi pid CISCO2921/K9 sn FGL145110RE
hw-module ism 0
hw-module pvdm 0/0
username administrator privilege 15 secret 5 $1$syu5$DsxdOgfS7Wltx78o4PV.60
redundancy
controller E1 0/0/0
ip tcp path-mtu-discovery
ip scp server enable
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description internal LAN
ip address 10.198.2.9 255.255.255.0
duplex auto
speed auto
interface ISM0/0
ip unnumbered GigabitEthernet0/0
service-module ip address 10.198.2.8 255.255.255.0
!Application: CUE Running on ISM
service-module ip default-gateway 10.198.2.9
interface GigabitEthernet0/1
description to TATA NGN
ip address 115.114.225.122 255.255.255.252
duplex auto
speed auto
interface GigabitEthernet0/2
description SIP Trunks external
ip address 79.121.254.83 255.255.255.248
ip access-group SIP-InBound in
ip traffic-export apply cuecapture size 8000000
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
no ip address
shutdown
interface Vlan1
no ip address
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 10.198.2.1
ip route 10.198.2.8 255.255.255.255 ISM0/0
ip route 41.206.187.0 255.255.255.0 115.114.225.121
ip route 77.37.25.46 255.255.255.255 79.121.254.81
ip route 83.245.6.81 255.255.255.255 79.121.254.81
ip route 83.245.6.82 255.255.255.255 79.121.254.81
ip route 95.223.1.107 255.255.255.255 79.121.254.81
ip route 192.54.47.0 255.255.255.0 79.121.254.81
ip access-list extended SIP-InBound
permit ip host 77.37.25.46 any
permit ip host 83.245.6.81 any
permit ip host 83.245.6.82 any
permit ip 192.54.47.0 0.0.0.255 any
permit icmp any any
permit ip host 95.223.1.107 any
deny ip any any log
control-plane
voice-port 0/1/0
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
voice-port 0/1/1
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
voice-port 0/1/2
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
voice-port 0/1/3
compand-type a-law
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
caller-id enable
no ccm-manager fax protocol cisco
ccm-manager music-on-hold bind GigabitEthernet0/0
ccm-manager config server 152.63.1.19 152.63.1.100 172.27.210.5
ccm-manager sccp local GigabitEthernet0/0
ccm-manager sccp
mgcp profile default
sccp local GigabitEthernet0/0
sccp ccm 10.198.2.9 identifier 3 priority 3 version 7.0
sccp ccm 152.63.1.19 identifier 4 version 7.0
sccp ccm 152.63.1.100 identifier 5 version 7.0
sccp ccm 172.27.210.5 identifier 6 version 7.0
sccp
sccp ccm group 2
bind interface GigabitEthernet0/0
associate ccm 4 priority 1
associate ccm 5 priority 2
associate ccm 6 priority 3
associate ccm 3 priority 4
associate profile 1002 register CFB_UK_CAM_02
associate profile 1001 register XCODE_UK_CAM_02
associate profile 1000 register MTP_UK_CAM_02
dspfarm profile 1001 transcode
codec ilbc
codec g722-64
codec g729br8
codec g729r8
codec gsmamr-nb
codec pass-through
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 18
associate application SCCP
dspfarm profile 1002 conference
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
dspfarm profile 1000 mtp
codec g711alaw
maximum sessions software 200
associate application SCCP
dial-peer cor custom
name SRSTMode
dial-peer cor list SRST
member SRSTMode
dial-peer voice 100 voip
description *** Inbound CUCM ***
translation-profile incoming PSTN-incoming
incoming called-number .
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
dial-peer voice 500 voip
description *** Inbound TATA MPLS ***
translation-profile incoming MPLS-incoming
session protocol sipv2
session target sip-server
incoming called-number ....
incoming uri from 100
voice-class codec 20
dtmf-relay rtp-nte
no vad
dial-peer voice 510 voip
description *** Outbound TATA MPLS ***
translation-profile outgoing MPLS-outgoing
destination-pattern 54[013-9]....
session protocol sipv2
session target ipv4:41.206.187.71
session transport udp
voice-class codec 20
dtmf-relay rtp-nte
no vad
dial-peer voice 520 voip
description *** Outbound TATA MPLS ***
translation-profile outgoing MPLS-outgoing
destination-pattern 5[0-35-9].....
session protocol sipv2
session target ipv4:41.206.187.71
session transport udp
voice-class codec 20
dtmf-relay rtp-nte
no vad
dial-peer voice 200 voip
description *** Inbound M12 *** 01223651081, 01223651440 - 01223651489
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 0122365....
dtmf-relay rtp-nte
codec g711ulaw
no vad
dial-peer voice 201 voip
description *** Inbound M12 *** 012237280XX
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 012237280..
dtmf-relay rtp-nte
codec g711ulaw
no vad
dial-peer voice 202 voip
description *** Inbound M12 *** 01223506701
translation-profile incoming PSTN-incoming
session protocol sipv2
session target sip-server
session transport udp
incoming called-number 01223506701
dtmf-relay rtp-nte
codec g711ulaw
no vad
dial-peer voice 210 voip
description *** Outbound M12 ***
translation-profile outgoing PSTN-outgoing
destination-pattern +...T
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
dial-peer voice 211 voip
description *** Outbound ISDN for SRST and emergency ***
translation-profile outgoing PSTN-outgoing
destination-pattern 9.T
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
dial-peer voice 212 voip
description *** Outbound ISDN for emergency ***
translation-profile outgoing PSTN-outgoing
destination-pattern 11[02]
session protocol sipv2
session target ipv4:83.245.6.81
session transport udp
dtmf-relay rtp-nte
codec g711alaw
no vad
dial-peer voice 2000 voip
description *** Outbound to CUCM Primary ***
preference 1
destination-pattern 542....
session protocol sipv2
session target ipv4:152.63.1.19
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
dial-peer voice 2001 voip
description *** Outbound to CUCM Secondary ***
preference 2
destination-pattern 542....
session protocol sipv2
session target ipv4:152.63.1.100
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
dial-peer voice 2002 voip
description *** Outbound to CUCM Teritiary ***
preference 3
destination-pattern 542....
session protocol sipv2
session target ipv4:172.27.210.5
voice-class codec 10
voice-class sip call-route p-called-party-id
dtmf-relay rtp-nte
no vad
dial-peer voice 999010 pots
service stcapp
port 0/1/0
dial-peer voice 999011 pots
service stcapp
port 0/1/1
dial-peer voice 999012 pots
service stcapp
port 0/1/2
dial-peer voice 999013 pots
service stcapp
port 0/1/3
sip-ua
no remote-party-id
gatekeeper
shutdown
call-manager-fallback
secondary-dialtone 9
max-conferences 4 gain -6
transfer-system full-consult
ip source-address 10.198.2.9 port 2000
max-ephones 110
max-dn 400 dual-line no-reg
translation-profile incoming SRST-incoming
moh flash:/moh/Panjo.ulaw.wav
multicast moh 239.1.1.1 port 16384 route 10.198.2.9
time-zone 22
time-format 24
date-format dd-mm-yy
line con 0
login local
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 131
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
session-timeout 60
exec-timeout 60 0
privilege level 15
login local
transport input all
line vty 5 15
session-timeout 60
exec-timeout 60 0
privilege level 15
login local
transport input all
scheduler allocate 20000 1000
ntp server 10.1.30.1
end
eucamvgw01#
Sh SCCP
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.03.03 17:57:44 =~=~=~=~=~=~=~=~=~=~=~=
SCCP Admin State: UP
Gateway Local Interface: GigabitEthernet0/0
IPv4 Address: 10.198.2.9
Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 10.198.2.9, Port Number: 2000
Priority: 3, Version: 7.0, Identifier: 3
Call Manager: 152.63.1.19, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 4
Trustpoint: N/A
Call Manager: 152.63.1.100, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 5
Trustpoint: N/A
Call Manager: 172.27.210.5, Port Number: 2000
Priority: N/A, Version: 7.0, Identifier: 6
Trustpoint: N/A
MTP Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1000
Reported Max Streams: 400, Reported Max OOS Streams: 0
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
Transcoding Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1001
Reported Max Streams: 36, Reported Max OOS Streams: 0
Supported Codec: ilbc, Maximum Packetization Period: 120
Supported Codec: g722r64, Maximum Packetization Period: 30
Supported Codec: g729br8, Maximum Packetization Period: 60
Supported Codec: g729r8, Maximum Packetization Period: 60
Supported Codec: gsmamr-nb, Maximum Packetization Period: 60
Supported Codec: pass-thru, Maximum Packetization Period: N/A
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: g729ar8, Maximum Packetization Period: 60
Supported Codec: g729abr8, Maximum Packetization Period: 60
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
Conferencing Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Profile Identifier: 1002
Reported Max Streams: 16, Reported Max OOS Streams: 0
Supported Codec: g711ulaw, Maximum Packetization Period: 30
Supported Codec: g711alaw, Maximum Packetization Period: 30
Supported Codec: g729ar8, Maximum Packetization Period: 60
Supported Codec: g729abr8, Maximum Packetization Period: 60
Supported Codec: g729r8, Maximum Packetization Period: 60
Supported Codec: g729br8, Maximum Packetization Period: 60
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: rfc2833 pass-thru, Maximum Packetization Period: 30
Supported Codec: inband-dtmf to rfc2833 conversion, Maximum Packetization Period: 30
TLS : ENABLED
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070080
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070081
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070082
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 152.63.1.19, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN71FEF7F070083
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120
eucamvgw01#

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bridge-group 141 spanning-disabled
interface FastEthernet2
description -
no ip address
mode dot1q-tunnel
bridge-group 142
bridge-group 142 spanning-disabled
interface FastEthernet3
description -
no ip address
mode dot1q-tunnel
bridge-group 143
bridge-group 143 spanning-disabled
interface FastEthernet4
description -
no ip address
mode dot1q-tunnel
bridge-group 144
bridge-group 144 spanning-disabled
interface FastEthernet5
no ip address
shutdown
interface FastEthernet6
no ip address
shutdown
interface FastEthernet7
description -
no ip address
shutdown
mode dot1q-tunnel
bridge-group 100
bridge-group 100 spanning-disabled
interface POS0
description -
no ip address
crc 32
interface POS0.1
encapsulation dot1Q 141
no snmp trap link-status
bridge-group 141
interface POS0.2
encapsulation dot1Q 142
no snmp trap link-status
bridge-group 142
interface POS0.3
encapsulation dot1Q 143
no snmp trap link-status
bridge-group 143
interface POS0.4
encapsulation dot1Q 144
no snmp trap link-status
bridge-group 144
interface POS0.5
description -
encapsulation dot1Q 140
no snmp trap link-status
bridge-group 140
interface POS1
no ip address
crc 32
interface POS1.1
encapsulation dot1Q 100
no snmp trap link-status
bridge-group 100
router ospf 100
log-adjacency-changes
network 192.x.0.x 0.0.0.0 area 0
ip default-gateway [x.x.x.x]
ip classless
no ip http server
snmp-server community public RO
snmp-server ifindex persist
snmp-server trap link ietf
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps tty
snmp-server enable traps config
snmp-server enable traps cpu threshold
snmp-server enable traps entity
snmp-server enable traps syslog
snmp-server enable traps hsrp
snmp-server enable traps config-copy
snmp-server enable traps bridge
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps bgp
snmp-server enable traps pim neighbor-change rp-mapping-change invalid-pim-message
snmp-server enable traps ipmulticast
snmp-server enable traps rtr
snmp-server enable traps mpls traffic-eng
snmp-server enable traps mpls ldp
snmp-server enable traps rsvp
snmp-server enable traps l2tun session
snmp-server enable traps mpls vpn
snmp-server host x.x.x.x public
control-plane
line con 0
line vty 0 4
password -
logging synchronous level 4
login
end

Issue with Cisco Meraki APs

Is there any known issues with Cisco Meraki APs with client devices which publish PMF support in probe requests ? We are seeing connectivity issues with Cisco Meraki MR12,MR16 and MX80 models . Please update if there are any known issue with these APs.

Thanks for your thoughts, Nathan. We do actually have the "Enable Fast Reconnect" option selected on our wireless profile. Good idea, though.
We did also (originally) have 2 RADIUS servers defined within our wireless network. What we discovered was that each Meraki AP will try each one in order, top-to-bottom, and then primarily use the server that responded to it first. So, if for any reason you have a short-lived issue with your local RADIUS server responding to requests, and the AP is able to talk to a remote RADIUS server (in our case, one on the other side of the world) instead, the AP will elect to use the remote RADIUS server instead. In our case, the latency is high enough between these APs and this remote RADIUS server that while a client is roaming between APs, and having to re-authenticate, the entire process breaks down because (1) the client is moving between APs faster than the remote RADIUS server can authenticate the client, and (2) the entire exchange and communication ends up timing out -- thus forcing a manual re-connect. This is not a common occurrence by any means, but I just wanted to share what made us later choose to define only 1 RADIUS server, in the network settings. Surely our circumstance here is rather unique, but I thought it might be worth mentioning. Having only 1 RADIUS server defined forces ALL of our APs to use the same RADIUS server, regardless of anything else. It has resulted in a much smoother re-auth process for our clients.
I appreciate the link you sent, however. If I come across anything else that is helpful, I'll certainly post it back here. I appreciate your input once again!

Issues with cisco 1242 aironets

We are currently experiencing and issue with the 1242 AG Wireless Access Points. We have have them configured as 1 Root Access point and 3 Repeaters. The repeaters seem to be experiencing frequency interference issues. The Root AP is using antenna model 2506 and the repeaters 1728's.
What happens is when the repeaters are first started up, they see / communicate to the root access point fine, but within 5 minutes they stop communicating. If we manually set the channel to something different, they see each other for 5 - 10 minutes then eventually disappear and cannot be ping'd or seen with a sh cdp nei.
We have tried various combinations of settings so far. Have tried channel 1 - 13 and the least conjested frequency mode. It usually settles on channel 8 when we put it in that mode. But it is the same sceneario each time. All 3 repeaters show up almost instantly after a channel change, but slowly disappear in less than 10 minutes.
Here is our config:
Version
Cisco IOS Software, C1240 Software (C1240-K9W7-M), Version 12.4(21a)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 16-Sep-09 19:06 by prod_rel_team
ROM: Bootstrap program is C1240 boot loader
BOOTLDR: C1240 Boot Loader (C1240-BOOT-M) Version 12.3(7)JA1, RELEASE SOFTWARE (fc1)
ROOTAP uptime is 2 days, 3 hours, 14 minutes
System returned to ROM by power-on
System image file is "flash:/c1240-k9w7-mx.124-21a.JA1/c1240-k9w7-mx.124-21a.JA1"
cisco AIR-AP1242AG-E-K9    (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FCZ112782K9
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
1 FastEthernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:1C:58:B1:72:2E
Part Number                          : 73-10256-06
PCA Assembly Number                  : 800-26918-05
PCA Revision Number                  : A0
PCB Serial Number                    : FOC11262N5Z
Top Assembly Part Number             : 800-29233-01
Top Assembly Serial Number           : FCZ112782K9
Top Revision Number                  : A0
Product/Model Number                 : AIR-AP1242AG-E-K9
Configuration register is 0xF
Root AP Config
Current configuration : 1987 bytes
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname ROOTAP
no aaa new-model
dot11 syslog
dot11 activity-timeout client maximum 120
dot11 activity-timeout repeater maximum 300
dot11 ssid WIRELESS
   authentication open
   authentication key-management wpa
   guest-mode
   infrastructure-ssid
username user privilege 15 secret 5 password
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers tkip
ssid WIRELESS
antenna gain 5
parent timeout 10000
channel 2417
station-role root access-point
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface Dot11Radio1
no ip address
no ip route-cache
shutdown
no dfs band block
channel dfs
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface FastEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address 192.168.2.10 255.255.255.0
no ip route-cache
ip default-gateway 192.168.2.1
ip http server
ip http authentication local
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
bridge 1 route ip
line con 0
privilege level 15
logging synchronous
login local
stopbits 1
line vty 0 4
privilege level 15
logging synchronous
login local
stopbits 1
line vty 5 15
privilege level 15
logging synchronous
login local
stopbits 1
end
Repeater Config
Current configuration : 1764 bytes
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname REPEATER03
no aaa new-model
dot11 syslog
dot11 ssid WIRELESS
   authentication open
   authentication key-management wpa
   guest-mode
   infrastructure-ssid
username user privilege 15 secret 5 password
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers tkip
ssid WIRELESS
antenna gain 5
parent timeout 10000
station-role repeater
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface Dot11Radio1
no ip address
no ip route-cache
shutdown
no dfs band block
channel dfs
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface FastEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address 192.168.2.13 255.255.255.0
no ip route-cache
ip default-gateway 192.168.2.1
ip http server
ip http authentication local
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
bridge 1 route ip
line con 0
privilege level 15
logging synchronous
login local
stopbits 1
line vty 0 4
privilege level 15
logging synchronous
login local
stopbits 1
end
We are wondering if you have any tips to get around this.
Also, should these access points be able to handle ~200 clients? How close to the root access point should the repeaters be placed? I basically just go until my signal gets low and put a repeater within that range. Could vary from 30-60 meters away.
Thanks

Also, should these access points be able to handle ~200 clients?
APs, in theory, can handle >1,200 clients. In theory. In practice, Cisco recommends between 12-25 clients. Imagine if you have, say, 50 clients and they are trying to access the network on a 100 Mbps FastEthernet connection. That slows them down, right? But consider wireless as a broadcast. One talks and the rest listens.

Driver issue with Cisco HD Precision / JFV 4.4

Hi,
Just to installed Jabber for Video4.4 on my laptop ( win7 64bits)
all works fine except the video!! i use a Cisco HD precision wih Jabber, may be a driver issue, the camera is not recognized.
When i selected my integreted camera from laptop, the video is going up.
i've already the same issue with Jabber Video 4.3.
Does anyone has got the same issue? Any idea?
Thanks

Thread back from the dead...
I have this exact scenario playing out today trying to use a PrecisionHD USB camera with Windows 7. Completed the 1.5 update listed here and following the update I see the results in the picture. The LibUSB device is present, and it looks like a Tandberg HD camera is known to the system, but not accessible/usable.
Anybody have success with this issue or have any additional ideas to try?

Windows 8 64 bit issues with Cisco AnyConnect Secure Mobility Client version 3.1.04072

I am having an issue with the Cisco AnyConnect Secure Mobility Client version 3.1.04072 on a Windows 8 64 bit laptop.
I am able to create the VPN connection but the connection will not allow data to be transferred.
Stats from a manual connection:
Cisco AnyConnect Secure Mobility Client Version 3.1.04072
VPN Stats
    Bytes Received: 14375
    Bytes Sent: 0
    Compressed Bytes Received: 0
    Compressed Bytes Sent: 0
    Compressed Packets Received: 0
    Compressed Packets Sent: 0
    Control Bytes Received: 0
    Control Bytes Sent: 0
    Control Packets Received: 0
    Control Packets Sent: 0
    Encrypted Bytes Received: 7820
    Encrypted Bytes Sent: 1207
    Encrypted Packets Received: 9
    Encrypted Packets Sent: 3
    Inbound Bypassed Packets: 0
    Inbound Discarded Packets: 0
    Outbound Bypassed Packets: 0
    Outbound Discarded Packets: 0
    Packets Received: 4
    Packets Sent: 0
    Time Connected: 00:03:01
Protocol Info
    Inactive Protocol
        Protocol Cipher: RSA_3DES_168_SHA1
        Protocol Compression: None
        Protocol State: Disconnected
        Protocol: DTLS
    Active Protocol
        Protocol Cipher: RSA_3DES_168_SHA1
        Protocol Compression: Deflate
        Protocol State: Connected
        Protocol: TLS
OS Version
    Windows 8 : WinNT 6.2.9200
Log from the data transmission software:
24/12/2013 12:51:13 - Application version = 1.11.28.0
24/12/2013 12:51:13 - Lodgement Library Version = 1.11.28.0
24/12/2013 12:51:13 - Connection Method = INTERNET
24/12/2013 12:51:13 - DIS Connection Type = Automatic
24/12/2013 12:51:13 - VPN Client = ACTIVE
24/12/2013 12:51:13 - Check Available Connections = NOT ACTIVE
24/12/2013 12:51:13 - Windows 8 (6.2.9200 SP )
24/12/2013 12:51:13 - Language: English (Australia)
24/12/2013 12:51:13 -
24/12/2013 12:51:13 - Connected to ISP via LAN
24/12/2013 12:51:13 - Checking for presence of VPN client.
24/12/2013 12:51:13 - VPN client found. (C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpncli.exe)
24/12/2013 12:51:13 - The Cisco AnyConnect Secure Mobility Client application is in use.
24/12/2013 12:51:18 - Terminating Cisco AnyConnect Secure Mobility Client in progress ...
24/12/2013 12:51:18 -
24/12/2013 12:51:18 - Checking Cisco AnyConnect version.
24/12/2013 12:51:19 - Cisco AnyConnect Secure Mobility Client (version 3.1.04072) .
24/12/2013 12:51:19 - Copyright (c) 2004 - 2013 Cisco Systems, Inc. All Rights Reserved.
24/12/2013 12:51:19 - Config file directory:C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\
24/12/2013 12:51:19 -
24/12/2013 12:51:19 - Loading profile:C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\ELS-IMelAde-TCP.xml
24/12/2013 12:51:19 -
24/12/2013 12:51:19 - Initializing the VPN connection.
24/12/2013 12:51:19 - Ready to connect.
24/12/2013 12:51:19 - Ready to connect.
24/12/2013 12:51:19 - Contacting ELS-IMelAde-TCP.
24/12/2013 12:51:23 - Authenticating user.
24/12/2013 12:51:23 - Connected to VPN concentrator.
24/12/2013 12:51:23 - Establishing VPN session...
24/12/2013 12:51:23 - Checking for profile updates...
24/12/2013 12:51:23 - Checking for product updates...
24/12/2013 12:51:23 - Checking for customization updates...
24/12/2013 12:51:23 - Performing any required updates...
24/12/2013 12:51:23 - Establishing VPN session...
24/12/2013 12:51:23 - Establishing VPN - Initiating connection...
24/12/2013 12:51:24 - Establishing VPN - Examining system...
24/12/2013 12:51:24 - Establishing VPN - Activating VPN adapter...
24/12/2013 12:51:24 - Establishing VPN - Configuring system...
24/12/2013 12:51:24 - Establishing VPN...
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connected to ELS-IMelAde-TCP.
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connection to VPN client return code = 0.
24/12/2013 12:51:24 - Connected to VPN concentrator.
24/12/2013 12:51:24 - Connecting : Connecting to 203.202.43.2.
24/12/2013 12:51:45 - Error in ConnectToDIS - Socket Error # 10060
Connection timed out.
24/12/2013 12:51:46 -
24/12/2013 12:51:46 - Disconnecting from the VPN concentrator.
24/12/2013 12:51:46 - Disconnect in progress, please wait...
24/12/2013 12:51:46 - Detaching AnyConnect, please wait...
24/12/2013 12:51:47 - Detached.
24/12/2013 12:51:47 - Disconnected from VPN concentrator.
24/12/2013 12:51:47 - *****************************************************
24/12/2013 12:51:47 -               END OF LODGEMENT PROCESS
24/12/2013 12:51:47 - *****************************************************
Issue history:
- Previously running Cisco VPN client on Windows 8 64 bit laptop (VPN working and able to transmit data over VPN)
- Upgrade to Windows 8.1 stopped the VPN client working
- Refreshed system back to Windows 8 and reinstalled all software
- Cisco VPN client would not install on system
- Cisco AnyConnect Secure Mobility Client installs and is able to connect to VPN host
- Cisco AnyConnect Secure Mobility Client downloads and installs software from VPN host
- Data transmission software returns error code #10060
Any assistance would be greatly appreciated.

anyone found the fix for this?

Coa issue with Cisco ISE 1.2

Hi, i am currently implementing webauth with Cisco ISE for self register, but i am having issue coa. I was able to get non-windows machine to work but with windows i can't push out the url redirection through coa. I have enabled debug and i can see ISE trying to push out the url redirection to the port, however the url was not show when i issue a show authentication session interface gi 1/0/x command. The only issue i can see from the debugging is that the interface failed authorization first then a success authorization right after. Again, the url redirection work on non-windows machine, i have even go as far as disable dot1x supplicant on windows and it still didnt fix the issue.
please see attachment for the debugging i had mention above. If anyone know or had this issue before please let me know how i can resolve this.

finally figured it out. redirection acl was mess up.

Video group call issue with chat

when i'm on a one-on-one call with someone, i can use my video and chat with them just fine
but when they add me to group calls, i cant turn on my camera and i can't send typed messages in the chat window
i have the most recent version of skype, i've even uninstalled and reinstalled and it still wont work

If there are more than 10 persons in a chat, Video will be unavailable. This is aknown bug and will be fixed in the next incremental version of Skype.
For text, type /get name in the groupchat, if it returns #skypename your in an old p2p chat that your client might have issues with, if the return is 19: , your in a new cloudchat, and in theory all should be good.
Post 6.21 clients have issues with p2p chats, and pre have issues with cloud ones. I'm including the 6.21 installer link so you may downgrade if you find it necessary:
http://download.skype.com/msi/SkypeSetup_6.21.0.104.msi

DHCP issues with Cisco WAP 321

I have 4 Cisco WAP 321's in my office connected to our Cisco 2911 ISR for DHCP, everything is fine on the office wifi on vlan 1 but vlan 3 with the guest wifi network it fails to obtain an IP address. I have tried under each of the WAPs to make sure it wasnt just the one nearest my desk. I was on the phone yesterday with Cisco about this and we turned on debugging and watched the DHCP requests and no requests even hit the ISR (only thing I have smartnet support on). I noticed our firmware was a few versions old so updated that this morning but still have the same issues so now I am turning to you all to help me figure this out.
Thanks
Jake
This topic first appeared in the Spiceworks Community

I have 4 Cisco WAP 321's in my office connected to our Cisco 2911 ISR for DHCP, everything is fine on the office wifi on vlan 1 but vlan 3 with the guest wifi network it fails to obtain an IP address. I have tried under each of the WAPs to make sure it wasnt just the one nearest my desk. I was on the phone yesterday with Cisco about this and we turned on debugging and watched the DHCP requests and no requests even hit the ISR (only thing I have smartnet support on). I noticed our firmware was a few versions old so updated that this morning but still have the same issues so now I am turning to you all to help me figure this out.
Thanks
Jake
This topic first appeared in the Spiceworks Community

ARP issue with Cisco 5505

Hi there,
We have an issue with our current ASA 5505 set up and I hope someone can help. Here is the setup
ISP Handoff -> L2 Switch -> VLAN 1 of ASA
-> VLAN 2 of ASA
The ISP handoff is a single ethernet cable but the ISP router is acting as the gateway for 2x seperate public address spaces. ISP cable plugs into a L2 switch. The two VLANS of the ASA are then plugged into the same switch, one VLAN configured for public space 1 and the other for public space 2, now the issue is when the firewall ARPs for the gateways VLAN2's gateway shows up on VLAN 1 and VLAN 2 which obviously causes issues.

From your description of the symptoms I would guess that the layer 2 switch has both ASA ports in the same VLAN (which leads me to wonder if the layer 2 switch is doing any VLANs or are all ports in the native VLAN?). Can you provide details of how the layer 2 switch is configured?
It also would help to know how the ISP is set up. You tell us that it is an Ethernet handoff. But you do not tell us whether the ISP is handling that as a trunk with multiple VLANs or whether the ISP is treating it as an access port with a single VLAN. Can you clarify this?
Knowing how the ISP is set up and how the layer 2 switch is configured will be critical in finding a solution that works for your ASA.
HTH
Rick

Ask the Expert : Call Recording with Cisco Unified Communication Manager (UCM)

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco Unified CM call recording solution that provides the ability to record customer conversations for compliance purpose. This topic will cover an overview, configuration and troubleshooting of the call recording feature.
Monday, January 19th, 2015 to Friday, January 30th, 2015
Harmit Singh is a technical leader with the High Touch Technical Services (HTTS) and Technical Assistance Center (TAC) Unified Communications teams based in Bangalore. He has broad experience in Cisco Unified Communications infrastructure solutions. He has 10 years of experience working with large enterprise and service provider networks. He also holds CCIE certifications (#20012) in Voice and Collaboration as well as Red Hat and VMware certifications.
Mohammed Noorulla Khan is a customer support engineer in High-Touch Technical Services (HTTS) Unified Communications teams based in Bangalore. His areas of expertise include Cisco Unified Communications Manager, Gateways, and Jabber. He has over 6 years of industry experience working with large enterprise and service provider networks. He also holds CCIE certifications (#35741) in Voice and VMware certifications.
** Remember to use the rating system to let Mohammed and Harmit know if you've received an adequate response. **
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice and Video community, subcommunity, IP Telephony, shortly after the event. This event lasts through January 30th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hi Maheshwar,
Thank you for your query. Please find my response below:
1> Do we support recording with HCS environment and which 3rd party vendors are validated with HCS based call control 10.1.1?
Answer: Whether you use a standalone UCM cluster, UCCE or HCS, call recording would be supported across the board in the same manner.
Please refer to the following link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_0_1/Install_and_Config/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs/CHCS_BK_ICC270D0_00_installing-and-configuring-cisco-hcs_chapter_011.html#CHCS_RF_T1105284_00
Option
Notes
Recording
All Recording applications that are supported by Unified CCE are supported on HCS for CC. For details, see Recording section in Agent and Supervisor Capabilities.
With respect to which 3rd party vendors have been validated, marketplace.cisco.com is a good place to crosscheck this info. You will find a Cisco Compatible Logo against the partners listed there. The logo is used to signify that the PARTNER product has undergone technical interoperability testing with the Cisco product specified. The interoperability testing is conducted by a third party laboratory based on testing criteria set forth by Cisco. PARTNER is solely responsible for the support and warranty of its product. Placement of the PARTNER product or information pertaining thereto, on the Cisco Marketplace website does not constitute an offer to sell the PARTNER product in any way. For further information on the PARTNER products, please visit the PARTNER company website.
Please refer to the following link and use the search field under Collaboration Technology:
https://marketplace.cisco.com/catalog/search?utf8=%E2%9C%93&search[q]=&search[technology_category_ids]=23%2C24%2C197%2C1940%2C1941%2C1921%2C1576%2C1897%2C1983%2C2418%2C26%2C198%2C1904&search[order]=tier&per_page=20&_=1421663854257&ts=1421663855441
2> Which end points are supported for recording via HCS call control?
Answer: The following link should help clarify this:
http://solutionpartner.cisco.com/web/sip/wiki/-/wiki/Main/Unified+CM+Silent+Monitoring+Recording+Supported+Device+Matrix
Please let us know if you have any follow up questions. Hope this is helpful.
Regards,
Harmit Singh.

Several PC and Mac connectivity issues with Airport Extreme Base Station

Hello,
This is not all necessarily airport base station related, but there is some crossover, so I'm posting all of these issues...
Here is the laundry list of things that I can't make work in a home network that contains a PC w/ XP Home, MacBook 1.83 w/ 10.4.7, and Airport Extreme Base Station w/ Modem.
1. Can't see the PC from the Mac.
a. "Connect to server -> Browse" does not find the PC
b. "ipconfig" on PC provides valid looking IP address
c. ping from mac to PC IP address times out
d. Firewall on XP is disabled via control panel
b. Windows file and printer sharing is enabled
2. Can't see mac from PC
a. Windows file sharing enabled on mac
b. Firewall on mac disabled
c. I used \\MacIPAddr\shortusername
d. ping times out
3. Using dial-up to access internet, how do i tell airport to dial using PC?
a. this feature is working fine from mac
b. If already connected (via instruction from mac), can surf the internet fine from PC
c. Is this even possible from the PC?
4. Can't see printer connected to base station from PC
a. See it fine from mac
b. How do i "find" the printer on the PC?
c. Is Bonjour required for this? (I don't have it on the PC yet)
5. Can't see a "shared" printer on the PC from the mac
a. printer is connected directly to PC
b. Mac's add printer wizardry looks like it may "see" the printer, but then it asks for username and password for PC. This is XP home, with no usernames or passwords. Single user. Nothing seems to work in the credentials pop-up dialog.
Any suggestions on any of these issues is very welcome.
Thanks

Is the PC running any kind of internet security or firewall software?
1. Can't see the PC from the Mac.
2. Can't see mac from PC
Sharing files between an XP PC and a Mac running OS 10.4.x
http://www.ifelix.co.uk/tech/3020.html
3. Using dial-up to access internet, how do i tell
airport to dial using PC?
Jon Sevy has a Java Utility for this purpose.
You will need Java in order to run the utility
http://www.java.com
4 . Can't see printer connected to base station from
PC
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
http://www.ifelix.co.uk/tech/1004.html
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
http://www.ifelix.co.uk/tech/1008.html
Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html
5. Can't see a "shared" printer on the PC from the
mac
Printing to a printer on a XP PC from a Mac running 10.4.x
http://www.ifelix.co.uk/tech/3015.html
Printing to a printer on a Mac running 10.4.x from a Windows PC using Bonjour for Windows
http://www.ifelix.co.uk/tech/3014.html
iFelix

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