Campus User Tracking Quick report of wan location

Hi All,
I have one WAN location for which I am not getting campus user tracking for the end host.
I added all the WAN location switches in cisco works and getting logging report. But when
I tried to pull up end host report via IP ADDRESS or hostname it says end host not found.
Any help would be appriciated.
Thanks in advance.
Samir

Do the end hosts show up by MAC? Can you search for end hosts based on the remote switch name or IP? In order for UT to display IP information, the ARP cache of the remote router needs to be populated and pollable via SNMP. That means the remote router needs to be managed by Campus Manager.

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Campus User Tracking Quick report

Hi All,
I'm new to Cisco works and I'm trying to generate a report and wondering if anyone can point me in the right direction.
I am trying to run report via campus user tracking --> quick report with the vlad id.
But my problem is, for some of the vlan I can't get the report, as I know we have lot's end hosts in that vlan.
Our network consists of bridge vlan of 200-210 from core switch --- distribution switch -- access switch.
I am getting report for my 205 vlan but not for others.
Thanks for your reply in advance.
Samir

Hi All,
Can anyone help in this issue will be appriciated.
Thanks,
Samir

LMS3.2 - Campus User Tracking - Configure Subnet Acquisition

Hi,
under
"Campus User Tracking - Aministration - Acquisition - Configure Subnet Acquisition"
Then I have the window with "Perform subnet based acquisition", there is the list with "Available Subnets"
1. From where are coming these subnets?
2. Where can I configure this list, add/delete subnets?
Regards Marcus

These subnets come from the routers that Campus Manager is managing. You cannot manually add subnets to this list. They will be discovered automatically from the devices managed by Campus.

Problem with user tracking in cisco prime Lms

i attach my senario pic ,
i use snmp v3 for my switch ,,
discover -- ok
synchronization ---- ok
net config and config edit ----- ok
but my problem is
report / inventory / user tracking / quick report ---------------------------------------- i take this notification for all report : no end hosts found
i install UTU but this program can not found any record too .
please help me

NMS servers access the Bridge-MIB data from devices, to get the MAC/CAM table. Because MAC-address or CAM table is maintained on device/VLAN basis, so query needs to be made per VLAN based.
In snmp v1/v2c SNMP Community String Indexing is used. Where vlan is polled by adding VLAN number after community string after @ sign. Example to see all the mac-address table from VLAN 1, if the community is test123, device would be polled like :
snmpwalk -v2c -c test123@1 10.10.10.1
The syntax is [community string]@[instance number].
For snmp v3 this is not an option, as it cant use SNMP community string indexing. So all the MAC/CAM table needs to made snmp v3 context aware, which exposes BRIDGE-MIB data to SNMP v3.
You must use contexts to get per-VLAN data from the BRIDGE-MIB with SNMPv3.Not all the IOS switches support this. In general, if the device supports the "show snmp context" command, contexts will work. If not, an upgrade is needed. However, some switches (e.g. 2950 series) will never support SNMPv3 contexts. You must use v1/v2c with these switches.
Very simply, you need to add the context to the SNMP group to allow your users to poll the given context. For example, to allow users to poll the BRIDGE-MIB for context vlan-6, you would add something like:
snmp-server group v3group v3 auth context vlan-6 read
You should add all those exact name after context which you see in output of show snmp context.
Also, about UTU, it is just a small utility tool to access the LMS User Tracking DB externally to show the UT data, so unless LMS has UT data in its DB, UTU won't a difference either.
-Thanks
Vinod
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Campus manager user tracking problem

Hi We are using LMS 3.0.1 and the campus manager verson is 5.0.2. We have two subnet which are used for the management ip of switch kept in two different geographical areas. I have made the entry of all devices kept in both subnets and all the devices are know device in DCR, RME and DFM. also after data collection the devices are shown in campus manager database. But I am not able to learn the end host details of the hosts connected to one of our segment.
even if the perticular subnet is not appearing in "campus user tracking" as well as the devices belongs to the subnet. but I am getting all end host details from the second subnet.
please help.

Hi clarke,
i have updated the cm to the latest but still it did not learn. Later i added the 10.188.7.x ip addresses manually in the discovery settings instead of " *.*.*.* " - ip range. Now i am able to see these devices in topology view > layer 2 veiw as connected devices & not seen in unconnected..
Now i need to see the hostname, ip address etc details of these segments in UT acquisition window.... Secondly in topology view, the core switch is showing in "?" question mark symbol. This device is WS-C6509-E (sup-bootdisk:s72033-ipbase-mz.122-33.SXH3a.bin). I tried to delete this device from common services and added it again, there i selected "ws-c6509", i did not see the " ws-c6509-E".
in Cisco site, the serial number of the device is showing as the device "VS-C6509E-S720-10G"
Can u pls help me on this..
regards
rajesh

LMS 3.2 gives Application error during Campur User tracking

Hi All,
As per the subject during Campus User Tracking following error comes.
Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!..
Please let me know if anybody has solution for this.
Thanks in advance.
Samir

this looks like CSCsz79649
I assume at least one of the ctm_config.txt files became corrupted.
have a look at the file ctm_config.txt in both these locations:
    NMSROOT/MDC/tomcat/webapps/campus/WEB-INFlib
    NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib
and compare the content to the clean files Joe posted in this thread:
    https://supportforums.cisco.com/message/3153454#3153454
Note: the parameter DYNAMIC_PORT_ALLOCATION=0 can be added to both files;
If your files (or at least one) are different, then stop the daemon manager. When services are stopped, replace the corrupted file with the one Joe posted. Also move the ctmregistry and ctmregistry.backup files in these directories to a location outside NMSROOT (like C:\Windos\tmp)
Restart the daemon manager.
If everything is working you can remove the ctmregistry and ctmregisry.backup files you previously moved to C:\Windows\tmp

User Tracking empty "UserName" field

Hi,
Does anyone know why the 'User name' column in Campus User Tracking Report is empty.
How CiscoWorks reads the UserName from Windows stations?
Thanks.

You need the utlite script to run on the users PC to make it upload the username.
It is usually made part of the login script on the DC
http://www.cisco.com/en/US/partner/products/sw/cscowork/ps563/products_configuration_example09186a00801a9ff6.shtml
Cheers,
Michel

Campus Manager User Tracking Report - dot1xEnabled = False

The Campus Manager User Tracking Report has the dot1xEnabled field that is always false.
It was my understanding that the switch will send SNMP Trap Notifications to Cisco Works regarding the status of 802.1x authentication per port.
We have configured per port:
snmp trap mac-notification added
snmp trap mac-notification removed
and globally
snmp-server host x.x.x.x abababa udp-port 1431 MAC-Notification
With no success, so we opened a TAC case, 614376387 and we were told by TAC and the Development Engineers that this "feature" does not work in LMS 3.2 and Campus Manager 5.2.1 and that this feature will be available in the next new release.
I thought I had read on this forum that some folks have this 'feature' working, where this field shows the current status of 802.1x per access port.
Has anyone been able to get this 'feature' to work? And if so, what versions are you running and what were the 'tricks' to get it working?
Much appreciated.

The MAC address notification traps only alert Campus to the fact that a MAC address has been learned or removed from a given port. That starts the dynamic UT process. With no other information, you will potentially see a new record appear in UT shortly after receiving the trap. However, that record will not have IP or username data associated with it.
To get the IP data, Campus will poll the CISCO-DHCP-SNOOPING-MIB to pull IP data. To get username data, Campus will poll the IEEE8021-PAE-MIB of the switch to get dot1x information. So, your switch must be configured for dot1x, and it must support this MIB (in particular, the objects dot1xAuthSessionTime, dot1xAuthSessionUserName, and dot1xPaePortCapabilities).
Without dot1x, hope is not lost. If the end host is running Windows and the UTLite tool, then when the user logs in, UTLite should start from their logon script, and send a UDP update to Campus with the username and IP of the host.

LMS 4.2.4 User Tracking End Host Report The system cannot find the path specified

Hello at all,
I have a problem when creating a scheduled User Tracking End Host Report.
I always get the message "The system cannot find the path specified" and the job fails.
An immediate report is successful.
I tried to change the "Report Publish Path" from "C:/Program Files (x86)/CSCOpx/" to "C:/PROGRA~2/CSCOpx/", but that did'nt worked.
Has anybody an idea?
Regards, Kerstin

Share the screenshot of the following directory :
NMSROOT\CSCOpx\campus\etc\cwsi
In case it is blank, try following :
1.Stop the services : net stop crmdmgtd
2.Take a copy of > C:/Progra~2/campus/etc/users and place it under C:/Progra~2/campus/etc/cwsi
3.Start the services : net start crmdmgtd
Please try and let me know the updates.
-Thanks
Vinod
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LMS Campus Manager User Tracking and LLDP

I haven't been able to find a definitive answer on whether User Tracking can complete its
discovery using LLDP (802.1AB) instead of CDP. My WAN provider only supports LLDP.
If anyone has successfully used LLDP for this purpose I'd appreciate a reply - otherwise I'll have to head to the lab.
Thank you....William

No, LLDP is not supported by Campus Manager. Only CDP is supported.

Financial Reports User Tracking

Hi Guys
Can any one tell me how to track the user login, report modification, creation and deletion kind of activities in FR--System 9.X??
Appreciate your inputs..
Thanks
Jagan

Thanks for your response.
Can you explain how can we set up this user tracking for FR and WA reports. I think this usage tracking is only for IR reports.
Really appreciate if you can share your experiance on this...
Thanks
Jagan

Track which reports are downloaded most by the users

I have Zcubes on which I have reports . Now I want to track which reports are downloaded most from the website and what reports are looked at most of time ? how is this possible?

Sany
You can get the information from St03. You need to go to BI Work Load . This will give you all the details related to the InfoProviders. This will give you the number of reports under each Cube executed by the users. But you need to enable the BI Stats to get this information.
Regards,
Mahesh

User Tracking - Application error: URN_NOT_FOUND

hello
running ciscoworks 3.2 on Windows 2008 SP2 - installed apps are:
1. Campus Manager 5.2.1
2. CiscoView 6.1.9
3. CiscoWorks Assistant 1.2.0
4. CiscoWorks Common Services 3.3.0
5. Device Fault Manager 3.2.0
6. Integration Utility 1.9.0
7. Internetwork Performance Monitor 4.2.0
8. LMS Portal 1.2.0
9. Resource Manager Essentials 4.3.1
When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:
Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.
Acquisition is working fine – on completion it states how many new hosts have been discovered but I get the above error when I try running a report.
Reloaded server but problem persists. I’ve attached the output of pdshow and the cmapps log - any advice/guidance appreciated.
Thanks
Andy

Hello,
I have the same problem.
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mso-tstyle-colband-size:0;
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LMS2.6
could anybody help me?
I attach the ctm_config.txt file.
Thanks

LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Hi,
When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:
Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.
Could anybody help me?
I attach the ctm_config.txt file
thanks

From which directory did you get this ctm_config.txt? I need to see the ones under NMSROOT/MDC/tomcat/webapps/campus/WEB-INF/lib and NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib.
Since this is LMS 2.6, I also need to see the output of the pdshow command.

Is there any way to track what reports are actively running on BOE?

Good Afternoon.
I am looking for a way to track the names of what reports are currently being run on Business Objects. We are on Business Objects Enterprise XI R2 SP3 and from what Iu2019m aware, the servers can show the administrators how many connections and how many jobs are running, and the auditing command can track when a report has completed/failed (from what I understand), but nothing really tells us what reports are actively being run.
The purpose of this is to measure impact for an emergency restart of the server, track down reports that are taking up system resources, and debugging issues involved with the SDK.
Background: We have several reports hosted on Business Objects, both Crystal Reports and Web Intelligence. These reports go to different universes and databases and use several different accounts depending on the project (no central generic accounts to the databases). Sometimes when people are running several large reports (some being upwards of 1 million rows) the users will open one, leave it to run and go to open several others, killing our session limit and resources on the server. In addition, there have been times in development that restarts have been required but there was no way to tell what reports were running, just the number of them, and in several different spots (RAS, Page server, etc.).
Wish list (If my first priority is answered, Iu2019m also looking for the following):
- One to one associations of what reports are being run by what users.
- A centralized location to see what reports are being run by users opening them and what reports are being run by users scheduling them.
- The ability to u201Ckillu201D a report that is taking too long to run by a user.
- Possibly an interactive dashboard showing the number of active reports verses the serveru2019s limit, what reports are set in queue, etc.
- The u201Cstageu201D a report is running in, so if someone is running a report but its stuck at the prompt for a variable stage, querying data from the database, getting data back from the database, producing and processing the data to the screen, etc.
If Iu2019ve missed something in the Business Objects tools or if someone knows of a way to extract this type of data from the Business Objects server (3rd party tool or custom fix) I would appreciate the assistance. Thank you for your time.

Brian,
I don't know if you tried using the Query Builder.
The query below (or some modification of it) may be of some help.
SELECT
SI_SCHEDULEINFO, SI_NAME
FROM
CI_INFOOBJECTS
WHERE
SI_SCHEDULE_STATUS = 1
The SI_SCHEDULEINFO.SI_SUBMITTER property in the query result will give you the BOUSER value of the user that submitted the job.
SI_SCHEDULE_STATUS takes the following values:
0     The job is currently being processed by the job server.
1     The job completed successfully.
3     The job failed. Check error message.
8     The job is paused.
9     The job has not started because dependencies are not satisfied (e.g. Events)
Best,
Srinivas

Campus User Tracking Quick report of wan location

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