Can no longer launch creative cloud application

Running Windows 8.1 64bit.
If I click on the creative cloud icon in the system tray, it opens the creative could application window, but with a tiny modal dialog in front of it with just the CC icon in it. I then can't close this window or do anything with the cc app except kill it from the task manager.
Running it again just creates the system tray icon again, and clicking on that has the same result.
Any ideas how to fix this?

Hi John M Reynolds,
Please uninstall CC Desktop from control panel. Run the Adobe cleaner tool and try installing again. If the issue still persists please try launching CC desktop in hidden admin account: http://www.ghacks.net/2012/06/11/windows-8-enable-the-hidden-administrator-account/.
Adobe Cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
OS compatibality: http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html.
Regards,
Romit Sinha

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We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.

Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

If I upgrade my computer can I remove downloaded Creative Cloud applications and re-install them?

I plan to upgrade by primary computer later this year. If I download Creative Cloud applications now can I later remove them and re-install them on the new computer?

Sounds like we have to deactivate:
1. one application at a time [in CS5.5 I can uninstall & deactivate multiple applications, which is much more convenient]
2. deactivation must be done on the physical computer which hosts the application instance.
Is this true?
Feature Request: remote deactivation of applications by informing adobe to deactivate while logged in on adobe account. This cleanly solves two problems:
1. forgetting to deactivate s/w prior to scrubbing a computer which is leaving service
2. needing to run on a third computer w/o violating the adobe license. [several people have posted queries about this because they have a desk computer and two laptops or are temporarily using someone else's computer]

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Last year I purchased cs6. Few weeks ago I subscribed to Creative Cloud. Do I need to uninstall my old CS6?
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Ara

The Launch link in the Adobe Application Manager (AAM) is a convenience link that goes away after you quit AAM.
On Mac OS X start you programs from the Application folder. On Windows start your programs from the Start Menu.
Your software can only be activated one way - either by a serial number (as you did previously), or by your Adobe ID. To switch please open a product such as Photoshop and from the Help menu choose Deactivate. Restart the application and you can then sign in with your Adobe ID. Here is a link with more information http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html.

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Hi! I can download all applications from Creative Cloud (I have student&teacers account), but only one at the time works. If I open one application (e.g. Photoshop), then for example Illustrator does not work. So, where is the problem?

Hi,
Subscriptions don't need a serial to be activated.
Verify and clean your hosts file as explained on step 3.3 of this doc :
Sign in, activation, or connection errors | CS5.5 and later
Regards,

As a solo CC member, can I install different Creative Cloud applications on different computers?

I have a PC laptop and work desktop PC that I use for Audition to edit podcasts. I have a Mac at home that I want to use for photoshop (and also install it on my work PC, maybe). So that's 3 computers, but each Adobe application will only be on one (or 2 at most) computers. Does that align with the licensing agreement, or do I have to designate 2 computers for any and all the CC application?
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You need to align up to 2 computers for all your Adobe Cloud products. 3 computers violates your TOS.
Nancy O.

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Or it could be patially related to typical pains when a company makes an enormous transition like this. Ironcially, just as i said in my post, my issue resolved the next day.
Listen, I undertstand the concern and certainly the frustration. I spend nothing short of 14 hours per day with Adobe apps open. primarily After Effects, Photoshop and Illustrator. I know the hassle and I know the frustration of constantly having to sign back in, which i did for a bit too. But it's just a little melodramatic when people make idle threats they aren't going to follow through with anyway, about using a product that does what this does, and is such an enormous productivity tool that people say silly things. that's what I'm referring to. If you're going to choose an entire platform different than Adobe becuase theyr'e having issues on a brand new method of service and delivery you're an idiot anyway. Wouldn't you agree that the statements of ' i don't have time to test something' are a litle ridiculous? name any product, or purchase in any part of your life that has never failed at anything? and then saying thigns like it's suddenly an unstable environment, when the problem they're complaining about (and the complaint of course it legitimate) has absolutely nothing to do with the stability of the product?
it's the overblown, silly statements that make people look foolish, do nothing to help the issue, and offer nothing that crack me up. When I read someone saying things like that i pretty much ignore anything else they say because reason isn't something they are using at that point anyway.
See what you said? that has nothing to do with anyone I'm talking about. You made a valid point, didn't make silly comments like what I'm referring to. you said something I don't agree with, but you dind't go overboard and get all dramatic about it. I don't agree that it's an ongoing degredation of their rep. there is nobody even remotely close a valid competitor out there for this in the first place (depending on what software yoiu're referring to, but since we're in the CC forum i assume that's what you mean). The fact is, their reputation is so strong, no other software company can even compete. But even so I still see progress and innovation. Intel had a cushion with no competitor at one point, then AMD came in, and if you notice, within a couple years of AMD getting very popular, Intel started releasing their upgraded technology in less than a third of the time. But I don't think I see that laziness from Adobe. I don't honestly know that the reason is they moved to a subscription based environment but I know that almost all big software companies are at leasdt considering it. heck Microsoft was talking about changing their licensing and doing it the same way. And it's not for greed I'd guess, it's to comabt theft. At least that's my guess, i have no idea, but i don't believethat it's done and they would change their entire business model for a reason lefss important.
While we're on that topic I'd like to point out i bet this new process makes an enormous dent in the piracy, at least short term, so for me I applaud it. because when so many people steal the software, it means people like me, and i assume you, pay much higher prices for our legit licenses. So anything that can be done to thwart that has my full approval. But it also just happens to have some nice benefits, in that the pricing is pretty ridiculously low IMO for the entire suite of apps for 50 bucks per month. let' be honest, anyone using them for business which is primarily what this softwre is geared to, understands that while it might seem high, it's tiny compared to the montly cost of doing business, to keep an up to date, suite full of apps that would cost thousands were it not for the subscription. I'll admit, I bought the full suite on the montly just because it made sense. And it actually paid off. Recently I had a client that desperately needed ihs forms migrated to interactive. they were word docs, excel and plain pdfs, but because I happen to have a license for Acrobat, i was able to import those into pdf files and convert them to interactive forms. Then recommend he use the online service to manage them, and frankly it paid for 6 months of licensing for 10 hours work. were it not for the subscription based licensing i'd not have even been able to offer the service because I wouldn't have paid for acrobat.
Complaining about a piece of software you buy that doesn't work in an area, regardless of where it is, makes perfect sense. But the statements I'm referring to equate to someone buying a house, finding out the key doesn't work, or the doorknob is broke, throwing their hands up and saying 'i'm finding anohter house'. it's silly, and everyone knows there's no merit to it. But i get frustrated seeing it over and over, frewquently by people that hven't even paid for the software. Sometimes I post thing I shouldn't but hey, don't we all?
I like to browse these forums becuse I'd say i've learned as much of my knowledge by reading tricks, tips and resolutions posted in forums as I did through my classes and education. That's possibly an overstatement but not by much. I do get just as frustrated at the people constantly trying to belitte the company as they do with their issues.

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Dealth Emitio are you on a managed network? If so you may want to review Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
If not then please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for possible solutions to resolve your current installation error.

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Hi there
I have re-installed your application 4 times now and have followed instructions to delete a file from my computer as well. This is now my 5th attempt and it still won't work......really!!! Can you please tell me what to do to fix this problem?
Not funny when you are paying good money to access software and then it doesn't work.
Thanks

Hi fancypride,
Please follow the steps
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Please let us know if this was helpful
Regards

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Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
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Regards,
Subrat

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using the adobe application manager; updates or new applications stop at "waiting to install". Dreamweaver stops downloading all together at 24%
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When did the expression "Clean" come to mean uninstall???
It does what it says on the tin.
"The tool can clean up install records for any pre-release (beta) installations of these Creative Suite products. The Adobe Creative Suite Cleaner Tool is designed to not interfere with existing installations of previous versions of Adobe Creative Suite products; it does, however, allow you to remove them as well, if you so choose to."
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Cleaning using the Cleaner tool can seem like uninstalling but it's not. It's just that if traditional uninstalling has not been done as a first step then the Cleaner will include those file in its cleanup process. You can be confident that, once the Cleaner has finished, your drive is 100% free of all traces of the Adobe product that you chose to cleanup. You can then reinstall from Ground Zero.

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as in title:
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Creative Cloud Help / Adjust the install language | Creative Cloud applications | CCM -
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html

Can no longer launch creative cloud application

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