Can's connect to itunes store. I have had this problem for a while. My computes says there is something wrong with the network, but the network is up and running fine.
I want to buy music from the iTunes store, but when I try to connect it says that there is a network problem. My network is connected and up and running fine. I went throught the steps of my norton software (2008) like the system told me and I still can't connect the same message appears. Can someone help me discover and fix this issue. I do not want to take my computer to best buy and pay a bundle of money.
I am having the same issue. I cannot connect at all the the ITunes store. I can do certain things on ITunes, but it is not working correctly. I, too, have followed all troubleshooting instructions, but no success. I can hook up my Ipod and Ipad 2. it is able to download and update applications, but unable to backup on my computer. I hope there are some answers soon.
Similar Messages
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I downloaded Lion and have attempted to 'update' it from apps to my imac... after 3 hours of uploading it show me an error message saying there's something wrong with my internet connection... which there is not. Anyone else experience this?
What type of Internet connection do you have? How fast is it?
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My iphone 4 stuck on the apple logo then it wont work in recovery mode. My iphone then wouldnt work in recovery mode, itunes said there is something wrong with my iphone. On my iphone it says connected to itunes any ideas what could be wrong
You might have to get it serviced, or visit an Apple Store to get it looked at.
Apple - Support - Service Answer Center -
"Cannot connect to iTunes Store" anyone else having this problem?
Good afternoon all
I have been unable to connect to the iTunes store for 3 days. I have read everything there is to read on line and I have tried hard resets etc but to no avail. Does anyone else have this problem and could it be a server fault (I am in the UK)
Any help or new ideas would be very much appreciated
Thank you in advanceIf you have posted about this previously, I may have answered already, but there is also another discussion about this going on currently and you can see if there is anything new in it that you haven't tried already.
https://discussions.apple.com/thread/4233102 -
Itunes store wont work HELP PLEASE! HAVE HAD THIS PROBLEM FOR 4 MONTHS!
everytime i go to my itunes store it tells me that something is wrong with the network connetions and i need to check my network setting and i aready ran a diagnostics test for itunes but everything was fine and if i put my firewall on it sti says the error and if i turn it off it still tells me that.
Message was edited by: homeeMake sure Norton has all the most recent updates. Then go into Norton, delete iTunes from the allowed programs, and save the Norton settings and close Norton.
Then go back into Norton and add iTunes like it is a new program, and save the settings.
This has worked for lots of folks. -
I keep trying to update but a little box pops up and says it wont allow me. Also before i try to update it says to transfer my apps on to Itunes, how can i do that!? Please help.
Syncing your phone should transfer everything where it needs to go.
What exactly is the error message you get? You may need to restore the phone before updating.
First be sure you have synced and there is a backup. To be sure there is a backup, you can right-click on the iPhone in the left navigation under Devices and select "Backup"
Second, click "Restore" and follow the prompts
Third, select the most recent backup from which to restore the phone.
Fourth, sync the phone.
Fifth, try updating again.
Good luck! -
I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever
Hi Gammer576775!
Here is an article that will help you troubleshoot this issue with your iPod touch:
iPod touch: Hardware troubleshooting
http://support.apple.com/kb/ts2771
Will not power on, or will not turn on unless connected to power
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if the display turns on and…
The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
im not sure what to do because it does it all the time and when i use apps that use my facebook acount quit when i try to connect to facebook
thank you for your timeSee:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
ibooks will not open the featured page on my ipad and gives an error message that it can't connect to iTunes Store, despite the other tabs working. I have signed out and back in again I have restarted neither worked . What else can I do?
Hello Tm115,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario -
I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.
Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Can not connect to itunes store even though i have wifi connection
my ipad 2 used to be registered to my husbands itunes store but now he has left us and i am trying to sync it to my itunes store.
I have plugged ipad to itunes and synced it.
Apple ID on ipad is showing as mine but when i try to download apps, it says can not connect to itunes store.
i definately have wifi acess as facebook is working.
please helpSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Can't connect to iTunes store on iPad even though I have an active Internet connection
Can't connect to iTunes store to download or update apps, but I have an active Internet connection
Megan...
If you still need help try here > Can't connect to the iTunes Store -
My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?
Make sure you have cellular data connection Settings > General > Network > Cellular Data
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TA24260 I can not connect to itunes store! I have tried everything. help
Keep getting error message and can not connect to itunes store.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
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