Can't buy music with iTunes... and more

Dear Apple-people: Don't you test your software before you release it?
1) With the new iTunes 6.0.0.18 I can no longer buy music from the iTunes Music Store!
When I add a song to my shopping cart, I get an error message saying that "An error occured...".
However, the song or album actually gets into my shopping cart!
When I try to buy what's in the shopping cart, I get another "An error occured...", an iTunes won't let me buy/download the music.
2) After the release of iTunes 5.x I complained about not being able to transfer more than two songs from my library to my iPod Shuffle 1Gb at a time.
Apple.com never gave me any solution other than: "Try and restore your iPod".
Yes... that was the first thing I tried before posting my complaints here.
Now, after I installed iTunes-6.0.0.18, things are no better. When I try to transfer more than a few songs to my iPod, iTunes quickly disconnects and shortly after reconnects my iPod, and the transfer is cancelled.
However, if I transfer only one or two songs at a time, I can actually manage to put songs on my iPod, but I'm telling you... it's not acceptable.
iTunes version 4.x worked without problems.
What have you done in order to make the new iTunes so unstable?
It seems that every new release has new bugs in it.
Sorry about the brusk tone, but I am highly disappointed!
Don't you test your software?
Has Apple been bought by Microsoft?
What is going on?
And just for reference: no, there is nothing wrong with my USB. I have a digital camera, a memory stick, a scanner, a printer and an external hard drive, all connecting via usb, and all work fine.
Looking forward to solutions!
Regards
Claus Holm, Copenhagen, Denmark

Go to > Apple - Support - Product Selection
Click iTunes then click iTunes Store
Then select Account Management
Then select iTunes Store account security
Explain the issue.
Select your location
Click Email
Should hear back within 24 hrs.

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Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
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