Can't register on MSI customer support page, help needed!

Hi there,
My MSI GTX 560 TI is faulty and I am trying to get it replaced by MSI, however whenever I try to register and then login on the support page on the MSI site I receive an error saying "incorrect account name or password."
I have tried making several different accounts with no luck, any help would be greatly appreciated.
Cheers!
EDIT : SOLVED by using another email address

Gåve your printer printed the instruction mail? You get ut when you activate webservices safter you press print. Repport in The status screen for eprint

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