Cancellation and refund

Please cancell my account and refund the latest deduction from my credit card immediately. I have tried to do this previously on line without sucess.
David Russell Miln

Hi, davidmiln, and welcome to the Community,
For security, you must contact customer service directly for further assistance. When you do, please include in your request a report on which parts of the process you attempted did not work, along with any error messages you received. So you are prepared, here is information on how to request a refund
Below is a slightly annotated version of the instruction to file your request with Skype Customer Service, and to receive a reply via e-mail. Hope this serves as a useful road map!
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Assuming that you purchased the product as a download from Adobe direct within the last 30 days...
The Chat line may be faster for you to process your refund. If you want to give it a try...
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Cancel and refund

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Morning daniellerioux,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
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CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
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My order about a macbook pro was cancelled without reason, the best buy email just says "We're sorry, but your items have been canceled because we could not verify some of your information." and i didn't receive the refund!! I need help urgently, thanks

Hello guigapsouza,
I'm disappointed to read that your order was cancelled and that the funds that were put on hold have not yet been released. Certainly, I regret any inconvenience to you as a result of this experience.
When an order is placed on BestBuy.com, a hold is placed on the funds in your account to ensure that they are available when the order is shipped and billed. If an order is canceled, the hold may not be removed by your bank for a few business days afterward. In order to have the hold removed more promptly, I recommend contacting your bank directly for further assistance.
I hope this helps. I'm grateful that you took the time to write to us with your concern.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Cancellation and refund

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