Cancellation of account and monthly subscription

Can somebody tell me how on earth I cancel my Creative Cloud single-app membership for Illustrator (one year with monthly payments). I no longer use Illustrator. It is not possible to cancel online, at least not on the Danish site. I'm told to contact customer service. There are two possibilities for contacting customer service: Telephone, but I'm not willing to pay for a call from Europe to (I assume) the West coast of the US. Or Live Chat, which despite repeated attempts yesterday and today simply does not work - I get no response, the app just times out after a minute or so.
At the moment I see only one possiblity to stop Adobe taking money from me for the rest of my life. I'll have to block my credit card and start some chargebacks. Ridiculous.
Patrick

Hi Rajshree!
Many thanks for your fast help with this, greatly appreciated.
Kind regards,
Patrick
Fra: Rajshree 
Sendt: 23. maj 2014 18:20
Til: Patrick Brock
Emne:  Cancellation of account and monthly subscription
Cancellation of account and monthly subscription
created by Rajshree <https://forums.adobe.com/people/Rajshree>  in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6404248#6404248>

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    Em 26/05/2014, à(s) 21:18, Rajshree <[email protected]> escreveu:
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