Cannot send emails with Outlook 2013

Hello, please can anyone help with the following. I can send & receicve emails via my BT Mail account but can only receive them with Outlook 2013. It used to work ok, I've not made any changes to the settings and I like to use it as a matter of convenience. Is it straight forward to put this right or should I remove the Office installation that it is part of and re-install it.Thank you 

MBR123 wrote:
@ribblelancs. I got it sorted OK in the end m8ty but I do warn you I tried absolutely everything, nothing would work, even doing a back log 4 day restart of windows 8.1 did not help so in the end I had to do a complete fresh install of my Windows 8.1 pro package software and start all over again, installing office etc.., I know it sounds a pain in the ass and it is because I have now got to reinstall most applications again but I can assure you it fixes the issue with outlook 2010 email problems and now all works so that is what you need to do!.
You may have replied to this topic instead of the original.
However, uninstall / reinstall of Outlook 2010 is the one thing I didn't do, but I did disable and re-enable it, along with many other things.....
It did however prompt an upgrade to the full blown office 365, which is some improvement, at least..... But it doesn't dispute the fact that it wouldn't work without the separate usb wi fi adaptor until today.
It's all a muddle.
Take a look at the microsoft forums and you'll see that there's no real conclusion to a similar problem with Outlook, other than a suggestion to uninstall  / reinstall, from scratch. 

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