Cannot start Essbase application

Hi-
We could not start our Essbase application after stopping and starting Essbase services. This issue happens randomly, usually when big calcs are running and getting interrupted by the nightly backup process. We are killing all processes and logging off users before stopping the services, however we still seem to be running into "Cannot load application..." error depicted below when trying to start the services back up.. Any suggestions are greatly appreciated. Is there any better way to get rid of any hung processes besides "alter system kill request all;" command? Thank you in advance..
MAXL> alter system logout session all;
OK/INFO - 1013220 - Supervisor [essbaseadmin] has forced user [JohnSmith] to logout.
OK/INFO - 1051037 - Logging out user [a350199], active for 68 minutes.
OK/INFO - 1013220 - Supervisor [essbaseadmin] has forced user [essbaseadmin] to logout.
OK/INFO - 1051037 - Logging out user [essbaseadmin], active for 243 minutes.
ERROR - 1013291 - Failed to logout user [essbaseadmin]: user has requests running.
essmsh timestamp: Wed Mar 18 20:00:03 2009
MAXL> alter system kill request all;
OK/INFO - 1056090 - System altered.
essmsh timestamp: Wed Mar 18 20:00:04 2009
MAXL> alter application MYAPP disable connects;
OK/INFO - 1056013 - Application MYAPP altered.
essmsh timestamp: Wed Mar 18 20:00:04 2009
MAXL> logout;
User essbaseadmin is logged out
essmsh timestamp: Wed Mar 18 20:00:04 2009
/*--stop essbase services now******/
------- ESSBASE.LOG ------------------------------
[Wed Mar 18 20:10:04 2009]Local/ESSBASE0///Error(1013018)
Cannot unload database [MYAPP] while user [essbaseadmin] is performing database operation. Wait for the user to complete the operation, or ask the user to abort it. Log out all users and then unload the database.
/*--start essbase services******/
[Wed Mar 18 20:13:03 2009]Local/ESSBASE0///Info(1051283)
Retrieving License Information Please Wait...
[Wed Mar 18 20:13:03 2009]Local/ESSBASE0///Info(1051286)
License information retrieved.
[Wed Mar 18 20:13:05 2009]Local/ESSBASE0///Info(1051199)
Single Sign-On Initialization Succeeded !
[Wed Mar 18 20:13:05 2009]Local/ESSBASE0///Info(1051232)
Using English_UnitedStates.Latin1@Binary as the Essbase Locale
[Wed Mar 18 20:13:09 2009]Local/ESSBASE0///Error(1002097)
Unable to load database [MYAPP]
[Wed Mar 18 20:13:09 2009]Local/ESSBASE0///Error(1052001)
Error reading from server
[Wed Mar 18 20:13:09 2009]Local/ESSBASE0///Error(1052001)
Error reading from server
[Wed Mar 18 20:13:09 2009]Local/ESSBASE0///Error(1054001)
Cannot load application MYAPP with error number [1002097] - see server log file

Please be careful.
When you kill a calc script, it can damage your app/db.
I would suggest to make sure that your calc script finish before your backup run, or run after the backup finish.
Zaky

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    -- > Line 320 String storeImplementationClass
    = System.getProperty(HASHTABLE_IMPLEMENTATION_PROPER TY);
    if (storeImplementationClass == null) {
    storeImplementationClass = WEAK_HASHTABLE_CLASSNAME;
    I do not get the Problem If I sign the jars and use the 'permision-all' tag in my jnlp, but that is not what I want.
    The problem seems to be that I cannot read SystemProperties.
    Can that be configured somehow?
    Does anyone have an idea how to overcome that problem ???

    Hi
    For me it smells like hardware fault.
    I can imagine that some part like CPU or maybe the GPU died.
    Why? I dont think that someone would be able to provide you an proper explanation
    However, since your notebook is really new, the unit should be fixed free of charge.
    Get in contact with an local Toshiba authorized service provider and ask for assistance.
    Other option might be the notebook dealer who sells this unit.
    Maybe you could replace it with another new one.

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