Captivate 5 Memory error causes crash as well as unknown exception

Captivate 5 will randomly crash and it's difficult to determine what will cause it as it seems to be several things.
It can crash when I'm manipulating graphics, at times, and other times - because it's Monday.. .
Here's the errors from my 2 crashes for today:
     "unknown software exception 0xc00000fd) occurred in the application at 0x000300003"
     and
     "The instruction at 0x1f4e8d55 referenced memory at "0x00000084". The memory could not be written".
Both say to click ok to terminate or cancel to debug. It doesn't matter which you pick, they both just close instantly.
I am running the program with files local to my PC and the file isn't too large as I'm just beginning a project and creating master slides.
(Could it be that 'rolling out' the change from the master to the other slides is causing this also).
Other days have other issues that cause it to crash. IT just downloaded an update - that will hopefully help. Should I uninstall and reinstall?
Will it help if IT can make me the "Admin" on the system?
Any thoughts?
I appreciate any help as it's difficult to be productive and frustrating to constantly recreate work.
Thank YOU!

You MUST run Captivate 5 with full Administrator privileges. This has been stated many times on this forum.
If you are not currently doing this, that might explain all the crashing.
Have your IT department give you full admin rights to your PC, and then make sure that you right click the Captivate icon that you use to launch the program and select the option to Run as Administrator.

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Out of Memory error caused by huge result set

Hi,
I'm using version 3.3.4 of KODO with the enterpise license. Our
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I'm also using JDK 1.4.2 so I'm not sure why you wouldn't be running into
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-Bennett
Paul Mogren wrote:
What result list implementation are you using? What's your JDK
version? I'm sure I've written new ArrayList(results) numerous times
without trouble, though I have not used Kodo 3.3.4. I had a look at
the JDK 1.4.2 source code for ArrayList(Collection) and
ArrayList.addAll(Collection), and it looks to me like the latter would
consume more memory than the former. However, it might be worth noting
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-Paul Mogren, CommerceHub
On Thu, 19 Jan 2006 22:10:50 +0000 (UTC), [email protected]
(Bennett Hunter) wrote:
Nevermind, issue resolved. This wasn't due to the query, but rather how
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already posted, but I'll give the info. again:
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Bennett Hunter wrote:
Hi,
I'm using version 3.3.4 of KODO with the enterpise license. Our
application has some places where we're using straight SQL to create a
query using the following statement:
Query query = pm.newQuery ("javax.jdo.query.SQL", queryString);
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result set is being returned when we use KODO. Here is the SQL string for
your examination:
SELECT T_ORDERITEM.* FROM T_ORDERITEM INNER JOIN T_REVENUE ON
T_ORDERITEM.ORDER_HOID = T_REVENUE.HOID WHERE T_ORDERITEM.COMMODITY_HOID
= '1871816913731466' AND T_ORDERITEM.DATESHIPPED BETWEEN
TO_DATE('12/25/2005', 'MM/DD/YYYY') AND TO_DATE('01/24/2006',
'MM/DD/YYYY') AND T_REVENUE.CUSTOMER_HOID IN (1844203535241210)
Thanks for your help,
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Can anyone advise on this error: "Timeline", Error: "invalid format", Code: "14", Note: "Unknown

Hello,
Attempting to author a basic Blu-ray disc. Everything appears to be ok when I run the build check to make sure that the disc will write out correctly. When I start to build and burn the disc, Encore begins to import the video asset, and then quits with the following error message:
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Error message that no virtual memory pops up & crashes when application is run for more than 1 hour

My application uses VISA serial operations. It has arrays to store data collected from various devices. I reinitialise the arrays each time the index reaches 50.
Data acquisitions is carried out in separate threads by invoking the runVI method.
When i run the application on Win XP continuaously for more than 1 hour it gives an error message that no more virtual memory to complete the task and the system hangs up.
I open the serial port only once and close it when the application is terminated. But serial read/write operations are done continuaously
Is the error caused due to memory leakage? How can i solve the problem. It's very urgent and i shall be thankful if i ge
t the help.

Yes, it sounds like a memory leakage (either that or you're trying to run an advanced app on an old computer w/ little memory and a small hard drive).
Things to try:
1. Ensure it's only labview, and not say labview and another application interacting. This isn't a likely case, but you never know what people have on their boxes and I've seen some weird things with virus scanners. Hit Ctrl-Shift-Esc to get the task manager. Go to processes and watch the memory consumption (click Memory twice to sort in descending order) of the various processes. If labview keeps rising, you've got a leak.
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From the Control Panel
Select System
Select
Advanced Tab
Under Performance, select the Settings button
Select Advanced Tab
Under Virtual Memory, let windows dynamically adjust the page file (and any XP speed tweakers out there can now chime in about how wrong this is. This essentially allows windows to keep upping the virtual memory as needed by various processes.
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4. Upload the vi to the forum so we can give it a looksee.
G'luck
2006 Ultimate LabVIEW G-eek.

Diadem application errors causing programme crash

We are running Diadem version 9.1 and are experiencing a large number of software crashes. Diadem has gone down 5 times today.
Typical error message is as follows:
The instruction at "0x77f7d3d1" referenced memory at "0x08c1baf5" The memory could not be read.
The first location seems common to all crashes the second changes each time.
The only option is to terminate as debug just results in it terminating anyway!
It occurs primarily in the report window. Any ideas as this is frustrating to put it midly!
Thanks

Hello marine boy,
this is looking uncommon.
Is the error occuring if you are using some special script or doing some special operations in the program or is it completely coincidentally? Are other applications crashing as well?
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You can try the newest DIAdem 9.1 Service Pack 2. Baybe it improves the satbility but if it is due to your hardware, what I assume, it is very likely that it does not make a big difference.
Download the servicepack here: DIAdem 9.1 SP2
Mind that, it is a whole new installer - you need to deinstall previosly installed 9.1 versions before installing this one.
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Having problem with svchost.exe/ntdll.dll errors causing GPSVC (Group Policy Client) to crash preventing users from logging into the server.

Recently (within the past 2 weeks) I have noticed a few of our servers will have problems with the svchost.exe application causing the GPSVC (Group Policy Client) to crash. The only fix at that point is to reboot the server since the GPSVC service is tied
to svchost.exe and therefore is protected from being manually restarted.
I noticed the following errors when this occurs:
Log Name: Application
Source: Application Error
Date: 7/23/2013 4:35:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Server1.xxx.xxx.net
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x46c
Faulting application start time: 0x01ce877f9476ac07
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d252d26d-f372-11e2-8ad4-005056ac00e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-23T08:35:26.000000000Z" />
<EventRecordID>158950</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW19XM2.agency.nwie.net</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>46c</Data>
<Data>01ce877f9476ac07</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d252d26d-f372-11e2-8ad4-005056ac00e8</Data>
</EventData>
</Event>
All of our servers are running Server 2008 R2 Enterprise where we use Citrix to deliver desktop sessions to our users, but some are virtual and some are physical. This seemingly impacts our virtual machines more, and our VMs are hosted through VMWare, however,
about 5 months ago a similar error fired on a non-virtual machine:
Log Name: Application
Source: Application Error
Date: 2/27/2013 6:57:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AAW29033
Description:
Faulting application name: svchost.exe_gpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x6c0
Faulting application start time: 0x01ce14e1af313fd9
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed3d01c4-80d4-11e2-9128-b499baa9e5e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-27T11:57:58.000000000Z" />
<EventRecordID>286291</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW29033</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_gpsvc</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>6c0</Data>
<Data>01ce14e1af313fd9</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ed3d01c4-80d4-11e2-9128-b499baa9e5e8</Data>
</EventData>
</Event>
I've searched and cannot seem to find any information as to what may be causing this, or even really where to start. Would someone be able to help me identify what might be causing this event, specific with the Exception code: 0xc0000024, which causes
the Group Policy Client service to stop?

You still out there looking at things? If so I have an update. The issue hasn't stopped, even though it did seemingly die down for awhile, however, it is now back with a vengeance.
I am able to force it to happen by killing the svchost process that is hosting GPSVC. If I run gpupdate /force, then logout/login it does get GPSVC running again. Furthermore, if I simply start svchost again via the Task Manager GPSVC starts running again.
When I access the server remotely with KVM it acts just like it does as if I'm logging into it via Citrix/RDP which for Admin IDs gives an error saying "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service...",
however, normal user accounts just get a message when logging into the server "The Group Policy Client Service Failed the Logon. Access is denied."
I haven't opened a case with Microsoft yet, but we about ready to because of the increase in these errors.
If you have any further suggestions that would be great, otherwise I'll provide an update once I get word back from Microsoft.
**EDIT -- apparently I mistook the the server's SCM's actions as my own. I was able to successfully crash the GPSVC service by killing the hosting svchost process, however, after I crashed it and let it sit crashed for awhile when I attempted
to restart either by starting a svchost task, or running gpupdate /force it failed. Either that, or there is a timing issue where if we don't restart the svchost process, or run gpupdate /force quickly enough it won't be able to recover without a reboot.

Data merge with football tickets. Printing causes out of memory errors. Can only print 10 at a time!

Here's the deal. Printing football tickets for the local high school. 10 tickets per 8.5 x 11 sheet. All black and white. I couldn't data merge into one whole document of tickets because it was failing to do that. So, I end up with 3 documents. First two have 50 pages of tickets and the last has 37 pages.
When I go to print, I can only print 10 pages at a time or InDesign straight up crashes or I get an "Out of Memory" error which is bull because I've got plenty of ram available (unless it's complaining about lack of HD space for some reason)
Incredibly frustrating.
Each ticket has 3 images on it. Two of the images are the same. Those two images are about 103kb .ai files. Very very simple. The other image is a TIFF that is about 76kb. So there are 1000 .ai files / document and 500 TIFFs.
Here's a video I took of it ripping: http://www.youtube.com/watch?v=UCjvdmXuaYs&feature=c4-overview&list=UUf_1UFp80YLZJfCyIxXEg kg
Also, when printing, I have the Send Data set to Optimized Subsampling instead of "All". That's not seeming to help.
Any thoughts?
IDCS 5.5
OSX 10.8.4

I just ran a sample on my laptop.
AI file, duplicated, is 284k. Image is roughly 200k. The CSV has 2054 records, and the merged document with 10 per page is 250 megabytes. PDF is just under 50 megs.
This laptop has only 4 gigs memory but has a lot of free disk space. It took a good amount of time to do the merge, a bit longer to create the PDF-X1a PDF.
Mike

IPad Air crashes with low memory error in Google Translate Web Site

My new iPad Air crashes with low memory error every time I try to use my Phrasebook in Google Translate Web site. This is rather disapointing considering that my old Nexus 10, that iPad Air is supposed to replace, works flawlessly in Google Translate Web site. Perhaps this has to do with the rather limited RAM (1GB) that iPad Air is equippoed with.
I would appreciate any recommendation, Thanks in advance.

See this topic in
https://discussions.apple.com/message/24758170?ac_cid=tw123456#24758170
And other threads
Good luck.

Loading JPEG/Gif images causes Out Of Memory Error

Hello Java gurus, please shed some light on this.....
I am not a java newbie, but I am a java newbie in the area of dealing with graphics. I am using JDK 1.4.2_01 on Win XP with 2.4ghz and 512 RAM. When I try to read in a (or a few) JPEG image into a JLabel using ImageIcon, I get an out of memory error everytime. This happens whether I am reading the image out of a jar file or out of a local directory. The JPEG's are 8.5" x 11", and range between 150kb to 900kb. I am trying to load approximately 10 images in a JTabbedPane using new JLabel(ImageIcon) on individual JPanels (one JPanel for each JPEG). Now I get the java.lang.outofmemory error whether I try to load 1 image or 10 images. Anyone got a clue as to what I am doing wrong? I actually do get one image loaded before the error gets thrown. So I do know that it is trying to load the right image. What is going on here? Is it an ImageIcon problem, or are there others who have run into this. It has brought this project to a grinding halt, and I had thought this would be the easier part!!!! Please help me out gurus! Thanks!

What options/values are you suggesting that I set? Or do you mean something else? Thank you for any ideas that can help me solve this problem. I never had any issues dealing with using ImageIcon for toolbar button graphics (file sizes of 1-3kb), but now with dealing with full page graphics I have run into a brick wall with this out of memory error.

Semaphore call causes memory error

I have been using semaphores in my code to prevent simultaneous
hardware calls from different parts of my program. This code was originally
developed using Labview 8.0 and has been running properly for me for years.
I recently ported this code to a Labview 2009 environment
and have started to get out of memory errors when executing it. The code will run without problems for a
couple of days and then the error will occur. At this time the way to clear the
error seems to be totally closing Labview and restarting it (and sometimes a
machine reboot).
I am currently working around this problem by disabling the
semaphores in my code and making sure that the hardware calls are all done
serially.
The program is running on a Windows XP Platform.

Hi Ccaplan,
Ben is 100% correct (of course). As he said, it is extremely difficult to diagnose code that spans 10 screens. Not only is it difficult for us to follow, but there are 10 screens worth of potential coding problems.
Another thing to consider is your LabVIEW version. Make sure you have 2009 sp1 by looking at the labview splash screen, or by going to Help>>About Labview...
For more info on 2009 sp1, look here: http://www.ni.com/support/lv2009_sp1.htm
I can say that I did a few searches through the system and I was unable to locate any semaphore-related memory issues (that have already been reported).
Good Luck,
D Smith

Importing songs/downloading podcasts results in crticial memory error

Hello folks,
I have a problem with iTunes that I have been trying to solve over the past year and a half that renders the program unusable. For the record, I run a Windows XP Pro Service Pack 3 machine, with a Pent 4 CPU, 2 gigs Ram.
When importing songs, playing music, or downloading podcasts, my computer will eventually return a memory write error, and iTunes will crash shortly after. It does not matter in how large or small a batch of songs are being imported, how many or few podcasts are being imported. Eventually the system will return the error regardless. In addition, this error occurs only in the drive where the music files themselves are housed. I separate my program installs, my files, and my system files across three different drives, so it's only whatever read/write processes that iTunes uses when accessing files that causes the memory error.
Before anyone starts talking about how this is a dangerous sign that the drive that houses my music is about to die, this is an isolated error that only occurs when iTunes is run, and never occurs at any other time in the five+ years I've owned the computer. Once this error occurs and iTunes shuts down, my computer will continue to return errors with the mft file table, which will disappear once I restart my computer with no harm done to the files or any losses.
In order to fix this problem, I have uninstalled iTunes, reinstalled newer and older versions of iTunes, as well as followed the official procedures for completely stripping iTunes from my system in order to install completely cleanly, in order to see if there is a conflict between older installs of iTunes or other programs.
Does anyone have any idea what might be the problem? I can only assume that iTunes, for whatever reason, is not playing well with my system set up. My system specs are all above the minimum required to run iTunes according to Apple, so I do not -think- this is a problem with the computer running out of memory. I have also run itunes with a plentiful amount of free space on the drive that both houses the program and the drive that houses the music. Even vague shots in the dark are welcome at this point.
Thank you very much, everyone.

I have finally figured out the problem. It is some corrupt music tracks. Once I delete the corrupt tracks, I can sync using Convert higher bit rate songs to 128.
The culprits are songs which show as if it 728:57:13 (758 minutes!), but are actually only small 51 KB files and are unplayable, or maybe play for a fraction of a second.
For me, these tracks were ripped from CD that had a scratch so they didn't import properly and I never deleted from my library.

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