CC user regex - Not Working

I ran across this thing the other day. http://greatscottgadgets.com/throwingstar/
$15 for the kit $40 for assembled. I made the same thing for like $.05. Took some cat5E cable, one had a broken end so I cut that off and it become the monitor lead.
I set it up with a desktop, router, laptop. Ran ping -T to router and captured it all on the laptop.
Connect 2 systems to the blue cable, the monitor system connects to the gray cable.

Figured I'dpost info in old threadsand then here...The old CC User Regex allowed me to block unwanted non domain emails from creating Tickets in my helpdesk...That is no longer working...Yes I can use exchange to create rules - but this is a PITA adding "People" to the people list and this is why this regex was implemented I thought...My Version: Version7.4.00070Have no idea when it started - but it was fine about 1/3 years ago.. and haven't had any issues... but haven't needed to worrry... but if a user CCs an outside domain I don't want them on the tickets.Settings Helpdesk SettingsPro Settings OnCC User Regex:reading the tool tip says To & CC users that don't match that express bla bla bla(*@domainabc.com)[email protected] should not have been able to create a ticket... tested with two different accounts from gmail and they walk in...

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    we have a ldap to which two instances running on two diff boxes are connected, there are approx 4000 users and all these users show up in instance one but for some strange reasons only 1000 odd users show up in instance two, ldap has been configured accordingly for maxhits....the ume index on the instance two was deleted and recreated but has not solved the prob...instance one is ep6 and instance two is ep7.0 ? can anyone who knows what might have gone wrong throw some light on this please ?
    thanks in advance,
    Anupama.

    Thanks for the reply Scott, I have just had one of those Homer Simpson Doh! moments. I was copying the code into this post and then realised that I was actually using the value of the username item that has changed in the first parameter which attempts to get the userid:
    htmldb_util.edit_user(
    p_user_id => htmldb_util.get_user_id(UPPER(:P18_USER_NAME))
    ,p_user_name => UPPER(:P18_USER_NAME)
    ,p_web_password => x_default_pw
    ,p_new_password => x_default_pw
    ,p_developer_roles => x_developer_privs
    ,p_group_ids => x_group_ids);
    and quickly realised that this would not work as it was a value that could have been modified. so I created a new hidden item to store the original and modified the call to:
    htmldb_util.edit_user(
    p_user_id => htmldb_util.get_user_id(UPPER(:P18_ORIG_USER_NAME))
    ,p_user_name => UPPER(:P18_USER_NAME)
    ,p_web_password => x_default_pw
    ,p_new_password => x_default_pw
    ,p_developer_roles => x_developer_privs
    ,p_group_ids => x_group_ids);
    and it works as expected.
    Thanks for your help.
    Stuart

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