CCMS alert subject Change

Hi All,
We are using CCMS for proactive monitoring in our landscape and we receive mails when any parameter
exceeds its threshold value. Now we want to change the subject line of alert.
For it we have also added parameter SUBJECT_ALERT and by this way we get alert by new subject mentioned in this parameter but now issue is as we are using several systems so we have to go individually in all parameters for all systems.
I expect there is some method to maintain varaiable in the parameter SUBJECT_ALERT so that we do not need to change value in all auto reaction methods and we will maintain this parameter in one method and will assign that method to all parameters.
I also checked one Note for it but I am not finding it.
So please suggest how can we configure these settings:
Shivam

SAP Note 796998

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CCMS Alert Monitor (edit monitor-configuration.xml. ?)

Hi Friends
I'm trying to change the default polling time for the CCMS Alert Monitor, 5 minutes instead of 30 minutes.
In http://help.sap.com/saphelp_nwpi71/helpdata/en/e5/5d1741b393f26fe10000000a1550b0/content.htm you can read:
Accuracy
The default polling period for the monitor is 30 minutes. If you want to have shorter polling periods, you can change them in the SAP NetWeaver Administrator as follows:
1. Choose Availability and Performance Management ® Resource Monitoring ® Java System Reports (alias: /nwa/java-sys-reports).
2. Select an arbitrary Number of errors entry in the monitoring tree of the Adapter Engine (leaf node).
3. Choose Configuration in the right-hand pane.
4. Choose Edit in the dialog box that appears.
5. Change the polling period to 5 minutes, for instance.
6. Choose Save and wait until saving is finished (be patient, since this may take a while).
7. Choose Configuration Management ® Infrastructure Management ® Java Configuration Browser.
8. Choose apps ® sap.com ® com.sap.aii.af.app ® Monitoring Configurator ® monitor-configuration.xml.
9. In the xml file, change the polled-by-template period to the same value as above, for example, 5 minutes.
10. Save the modified xml file.
11. Choose Operations Management ® Infrastructure Management ® Start & Stop ® Java EE Services to restart the Monitoring service to apply the changes.
But in step 9, the xml file I've found in my PI 7.1 (SP6) is this:
<monitor-configuration>
<monitor-semantics />
<monitor-tree />
</monitor-configuration>
Also, there is no way to modify that file, you can only display it or download it.
can anyone tell me how to edit the file.
regards
raja

Hi Raja,
This is the same as doing the following:
You can locate the monitor-configuration.xml file in the SDA com.sap.aii.af.app.sda (inside META-INF folder). You can find this SDA in the install directory of PI installation. In this XML file please locate and edit the following tag:
<template-info template-name="SAP_XIJ2EE_RCRDS">
                        <polled-by-template period="30" unit="MINUTE">
                            <generating-resource
                                name="com.sap.aii.utilxi.rtcheck.mx.standard.XIJ2EEComponentMBean" type="APPLICATION"/>
                            <template-attribute-mapping>
                                <invoked-resource-method name="getMonitoringRecords"/>
                            </template-attribute-mapping>
                        </polled-by-template>
                    </template-info>
Change the above to the following *************
<template-info template-name="SAP_XIJ2EE_RCRDS">
                        <polled-by-template period="5" unit="MINUTE">
                            <generating-resource
                                name="com.sap.aii.utilxi.rtcheck.mx.standard.XIJ2EEComponentMBean" type="APPLICATION"/>
                            <template-attribute-mapping>
                                <invoked-resource-method name="getMonitoringRecords"/>
                            </template-attribute-mapping>
                        </polled-by-template>
                    </template-info>
The main change is the polled-by-template value from 30 mins to 5 mins as per your req ******
Construct back the SDA (you can search SDN for that) with this edited XML and then redeploy this SDA with the help of JSPM tool.
This will re-start the PI Server for the changes to come into effect.
I hope this helps.
PS: You can consult your BASIS consultant to locate this sda and re-deploy it on PI Server.
Regards, Gaurav.

CCMS ALERT--- /SAPAPO/DELETE_LC_ANCHORS

Dear Experts,
How to resolve the CCMS alert for the /SAPAPO/DELETE_LC_ANCHORS which says as 'Not configured'.
Regards,
KK

Hello KK,
1.. Please pay attention:
"The /SAPAPO/DELETE_LC_ANCHORS program must not run during the upgrade or
during the download/upload procedure (see Note 632357). Otherwise, you
may experience a loss of data." - SAP note 1064405.
If you are running upgrade or migration =>
you could see "CCMS ALERT--- /SAPAPO/DELETE_LC_ANCHORS".
Check/fix it only after the upgrade/migration was finished.
2. If you are NOT running the upgrade/migration =>
    check the LCA connection settings in LC10-> Integration
   In Administration report Tab In the "Postprocessing" field of the "Initialize liveCache"
   subarea of the "Configuration of application-specific functions" area, enter the report name
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    Do NOT initialize the liveCache in LC10 after that, if it's not recommended by SAP support and it's not a brand new installation.
    Please review the SAP note 640107.
3. I recommend you to use the /n/sapapo/om13 -> check, review the red lights, click on 'i' info box & see the hints how to fix it.
    If you still have questions/problems to fix the red lights in /n/sapapo/om13 -> check
    => create the SAP message to the BC-DB-LCA component & get SAP support.
Thank you and best regards. Natalia Khlopina

CCMS ALERT for SCC4 t-code

Hi ,
I want to set CCMS alert in SOLMAN for t-code SCC4 in satellite system ,Please advice.
Thanks
Chander

Hi,
As far as I am aware no CCMS monitor exists for this. What you can do is to set parameter rec/client = ALL in DEFAULT.PFL this will then enable you to at least go and look who and when it was opened using report SCC -> Utilities -> Change logs
This will also only be helpful if everyone used individual and no generic user makes the changes.
Also refer to link this monitors the table where the change entries are made and changes can then in turn be alerted on.
http://scn.sap.com/thread/931751
Kind Regards,
Johan

CCMS Alert Text Languge

Dear @all;
do you know how I can change the Alert text language for my system log alert messages? In this case the MTE text is EN and the Alert Text is DE... where are these language settings active?
ALERT for CRP icocma11_CRP_00 R3Syslog BasisSystem at 20100406 123847 ( Zeit in UTC )
System: CRP at 20100406 143847 ( Zeit in CET )
YELLOW CCMS alert for monitored object BasisSystem
Alert Text:Lösche Modus 001 nach Fehler 061
System:CRP
Segment:SAP_CCMS_icocma11_CRP_00
MTE:CRPicocma11_CRP_00R3SyslogBasisSystem
Client:100
User:MONITOR
Thx and kind regards
René

OK very strange... I've deactivated the back ground dispatching and activated it after them. I was logged in in EN and now it works fine...
thx
SAP_CCMS_CENSYS_DISPATCHER                     DDIC
SAP_CCMS_CENSYS_EVENT_REPEATER                 DDIC
ALERT for PTO \ TPZSP02_PTO_00 \ R3Syslog \ Security at 20100406 135103 ( Time in UTC )
System: PTO at 20100406 155103 ( Time in CET )
RED CCMS alert for monitored object Security
Alert Text:User DDIC locked due to incorrect logon
System:PTO
Segment:SAP_CCMS_TPZSP02_PTO_00
MTE:PTO\TPZSP02_PTO_00\R3Syslog\Security
Client:100
User:DDIC
Severity:       50

Incorrect time of CCMS alerts, alerts getting delayed by more than a day

Hi All,
We have SOLMAN 4.0 and configured the autoreaction method for alert on e-mail centrally on SOLMAN for a client in DEV(100). The configuration is correct and we are able to receive the CCMS alerts, however, the alerts are getting delayed by more than a day. Alerts are getting generated every 3-5 minutes and in the central autoreaction method zCCMS_OnAlert_Email_Central i have added a parameter TIME_ZONE and gave the value as PST as our servers are all on PST.
The following is an example of the alert that I received:
ALERT for DEV \ Workload Collector \ Workload Collector Frame \ Collectorframe Messages at 20070910 215114 ( Time in UTC )
System: DEV at 20070910 145114 ( Time in PST ) RED CCMS alert for monitored object Collectorframe Messages Alert Text:Determination of component from SCR failed System:DEV Segment:SAP_CCMS_e47dev_DEV_00 MTE:DEV\Workload Collector\Workload Collector Frame\Collectorframe Messages Client:000 User:DDIC
Severity: 0
I received the above alert at 15:45 after changing the "set wait time" to 15:30. However, in Tx. SOST, this alert was supposed to reach at 23:52 on 2007 09 10 which is like almost a day to receive the alert?
Is this any configuration issue? The job which was scheduled to run every 3 minutes in SCOT to send e-mails is running fine without any delay.
Please help me!!!

> Hi All,
> We have SOLMAN 4.0 and configured the autoreaction
> method for alert on e-mail centrally on SOLMAN for a
> client in DEV(100). The configuration is correct and
> we are able to receive the CCMS alerts, however, the
> alerts are getting delayed by more than a day. Alerts
> are getting generated every 3-5 minutes and in the
> central autoreaction method
> zCCMS_OnAlert_Email_Central i have added a parameter
> TIME_ZONE and gave the value as PST as our servers
> are all on PST.
>
> The following is an example of the alert that I
> received:
>
> ALERT for DEV \ Workload Collector \ Workload
> Collector Frame \ Collectorframe Messages at 20070910
> 215114 ( Time in UTC )
> System: DEV at 20070910 145114 ( Time in PST ) RED
> CCMS alert for monitored object Collectorframe
> Messages Alert Text:Determination of component from
> SCR failed System:DEV Segment:SAP_CCMS_e47dev_DEV_00
> MTE:DEV\Workload Collector\Workload Collector
> Frame\Collectorframe Messages Client:000 User:DDIC
> Severity: 0
>
> I received the above alert at 15:45 after changing
> the "set wait time" to 15:30. However, in Tx. SOST,
> this alert was supposed to reach at 23:52 on 2007 09
> 10 which is like almost a day to receive the alert?
>
> Is this any configuration issue? The job which was
> scheduled to run every 3 minutes in SCOT to send
> e-mails is running fine without any delay.
>
> Please help me!!!
Any ideas on the above issue?

Wants - Create CCMS Alerts without using RWB

Hi,
I would like to create CCMS Alerts such as CPU performance, memory ect. ect. without using RWB
is that posible ? if yes how can i do that...
also I want to create CCMS alert will sent mail for different users, like memory alert sent to couple of users, and CPU performance alerts mail to different users like basis team...
Thanks in Advanced

Thanks for Accept my Eaddress, can I get your Eaddress please.... yahoo or msn
as you know that I am trying to create CCMS in XI 3.0 and its nothing any link with tcode: ALRTCATDEF
I am follow some sim.file / doc to setup CCMS to (Lotus notes)
I setup everything but alerts is not show in lotus notes
SAPconnect works fine, internal mails are working fine
I wana share with you guys, what i done yet
USER SETTING
1. in SU01 my user has my Eaddress on it
2. Comm. Meth mail
SMTP SETTING
1. SAP&CONNECTNET is actives and internet mail works
2. In SMTP setting mail host localhost and port: 25
3. Create background job every 5 munites
RZ21 METHOD SETTING
RZ21 --> copy Method CCMS_OnAlert_mail to TEST_CCMS_OnAlert_mail
in parameters tab: Sender: my user name
Recipient: myamil address
Recipient - typeid: U
In Release tab check autore action method
MTE CLASS
1. under SAP CCMS Monitor Templates --> Dialog overview --> dialog Response Time --> Server name --> properties
then double click MTE class, and in auto-reaction method name: TEST_CCMS_OnAlert_mail
2. Goback to MTE tree, click open alerts push button
3. its show 10 alerts when I click display alerts push button show 10 alerts and status "Action_Failed"
Question: why its not mail automatically, did i miss anything or will i need to change profile ?????
please i would like to setup only this thing
thanks

TMS - CCMS Alert domain doesn't appear

On my training system when I go into STMS, then CCMS Alert Monitor,(The "Bell" icon") the domain doesn't appear under change and transport system. It also won't allow me to create it in rz20. I've tried redistributing and activating the stms configuration and it still won't appear. Ideas?
Thanks,
Daniel

Your Problem is not with STMS configuration.
Based on what you have explained i am thinking because of the system copy you have performed the MTE classes of target system have been over written from source system (of your system copy)
But it is not a big deal to bring the MTE classes again.Below is the procedure.
Logon to the Solman - RZ21 --> Configure Central reaction ---> Assign Central reaction
Under System ID - Select SID of your satelite System --> +MTE Class from the system.
Once you do that you should get following message ### MTE Classes were collected by <Satellite System>
Hope this helps

CCMS alert notification - sending an SMS on a mobile number.

Hi,
We have set up central CCMS alert monitoring for the systems in our landscape.
Now we want an auto reaction method which can send an SMS to a specific mobile number.
Can it be done using any existing auto reaction method or we need to develop a program in ABAP
specifically to achive this functionality ... ?
We want some reaction method which can respond to the color change in the CCMS alert monitoring attributes .
For eg - as soon as the color value in the alert is set as red , the sms should be triggered.
has anyone achieved this type of functionality .
It would be realy helpful.
Thanks in advance.
Regards
Prince .

SAP Alert Management (ALM) functionality comes into play when business-critical problems occur. Within ALM, conditions for critical situations are predefined. When an alert is triggered in ALM that meets these conditions, responsible or interested parties are determined and informed immediately you need to configure SCOT accrodingly. please check this link:http://help.sap.com/saphelp_nw2004s/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm
Scenario 1)
As of Release 6.20, you can send and receive fax and SMS or paging messages using SMTP. These are packed in e-mails for this purpose. please check Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP
Scenario 2)
Starting with the SAP Web Application Server 6.20, it is possible to transfer pager and SMS messages via HTTP to a third-party software or to a pager/SMS service provider please check Note 455142 - SAPconnect: Configuration paging/SMS via HTTP.
Note 455127 - E-mail (SMTP) in different SAP releases
Note 455129 - Paging/SMS in different SAP releases
Thank you,
Shyam

Configuring CCMS Alerts in Sol Man 4.0 CUA System

Hi
Can anybody forward me some documents on how to add systems for CCMS Alerts on SolMan 4.0 System which is being used a CUA
Especially, i need a document on the RZ20, RZ21, SCOT and SDCC TCodes during this process
Immediate help would be greatly appreciated
Kalyan Jonna
[email protected]

Hi,
Check this note
763561 - Service Data Control Center (SDCCN) - FAQ Solve all your queries.
You have more here.
861753 - LAW: Replacing SDCC with SDCCN
Hope this will solve your problem.
Feel free to revert back.
--Ragu

CCMS ALERT QUESTION

Hi,
I am using XI 3.0, and trying to setup CCMS alert setup...
I have 2 quesitnos: first
I done XML alerts using ALRTCATDEF and create alert XDV_XML category, then RWB define add roles in there, all XML messages comes in mail which is good!!!
but when I goto RZ20 and find SAP CCMS Monitor Template and double click under "Exchange Infrastructure" its shows there but empty or disable or white color can't see anyting under that .... WHY?
2nd question; I am tyring to create CCMS alert goto RZ21 click mothod -> display overview -> select mothod CCMS_Online_Email -> copy this mothod to my name like CCMS_TRAVIS
In Execution tab -> type of call alerady select funcation module and call selected: SALO_EMAIL_IN_CASE_OF_ALERT
In Control Tab -> Periodically in dialog process (shot running program) selected
In Parameter Tab -> SENDER: my user name, RECIPIENT: my eamil address, RECIPIENT TYPE: U
In Release Tab -> selected 'auto reaction mothod'
what i do next, what kind of alerts will show there? and how? and when? and if i want show thease alert for more user how do i setup?, and why only CCMS_OnAlert_Eamil only ?,
Please can you give me answer in your words, I have lot of URL but not help full
Thanks a lot

Hi, there
I already have that doc. thanks a lot anyway!!! ok if I am following this doc.
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i
Step 3 : Creating a System Group for SAP Exchange Infrastructure
When I goto Rz21 and click "Technical infrastructure" then "configure central system" then "maintain system group" and click "Maintain gropus" then create Groups" its asking me new entry put "ExchangeInfrastructure_Systems" now how its look like :-
System Groups for Alert Monitor
46C_Systems
620_Systems
640_Systems
700_Systems
<SYSTEMS_WATCHED_BY_4XAGENTS>
ADABAS D_Systems
CSM_Known_Systems
INFORMIX_Systems
J2EE_Systems
ORACLE_Systems
ExchangeInfrastructure_Systems (This entry has been created but under oracle_system and with not yellow folder)
Note: when I goto rz20 and click CCMS_Monitor_template it does show Exchange Infrastructure but grayedout nothing display under exchange infrastructure.... WHY?
please some advised
Thanks

XI Alert Categories in CCMS alert monitor

We defined an alert category through ALRTCATDEF and we generate alerts using SALRT_CREATE_LOCAL in the Graphical and Java mapping. We would like these alerts to be visible in CCMS alert monitor in addition to XI alert inbox. We have done config specified in the SAP documentation to get the RWB alerts in CCMS alert monitor, but only the alert categories for which alert rules are defined in RWB are visible, at the moment. IS this because we dont have an alert rule for the alert categories called by SALRT_CREATE_LOCAL,we are not able to see them in CCMS? Is there a way to get around this problem and get these alerts also in the CCMS ?

HI,
See the below links may be helpful..
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts - 1
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts -- 2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
Regards
Chilla

CCMS Alerts in PI 7.1 for adapter engine

Hi Experts,
Looking for a step by step process to configure CCMS alerts for adapter engine in PI 7.1

Hi Shweta,
>>>Looking for a step by step process to configure CCMS alerts.
Please see the belog blogs, it might be helpful to you.
Part u2013 1:
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
Part - 2:
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2
Part - 3:
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3
Regards,
P.Rajesh
Edited by: Rajesh_1113 on Mar 22, 2011 12:58 PM

Query regarding CCMS alert in XI

Hi XI gurus,
We have some queries regarding the CCMS alert configuration in XI server. We are planing to implement CCMS alerts for Message failure in IE, Adapter Engine, Queue Block, etc.
Can anyone please let us know what exactly should be done by BASIS team and XI(Dev/Support) team.
Thanks
Suganya.

I have not done this but was implemented in my projects
I am providing some links which you can use with help of BASIS
http://csc-studentweb.lr.edu/swp/Berg/Conferences/SAP_NW2008_and_Admin_2008/ADMIN/Track4/Track4_session2.pdf
http://sap.ittoolbox.com/groups/technical-functional/sap-basis/ccms-custom-configuration-771913
Configuring Alert management (ALM)
You should basically aim at configuring SOLMAN as your central alert cerver so that you will receive alerts from DEV QA PROD boxes of PI , ABAP in one system , no need to configure alerts separately
Regards
Ninad

Problem with the mail generation for the CCMS alert

HI ,
I have created CCMS alert for the RFCdestination in the system and is working fine, and now i would like to configure mail for the same alert for that i have did the following
1.copied the method CCMS_ONALERT_EMAIL_v2 in RZ21 and created the new method .
2. And then assigned the same in the CCMS alert in the autoreaction tab.
But still iam unable to generate mails.Mail configutation is ok and am able send mails to external addresses.
Can any one please let me know if iam missing anything and guide me .
Any help is appreciated

Hi Vamsi,
Please check below thread and go through suggested documentation.
Automatic Email for CCMS Alerts
Revert for any queries.
Regards,
Rajesh

CCMS alert subject Change

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