Changes to Broadband Services - Billing Question

"Monthly usage limit – If you want to use more than the monthly usage allowance included in your broadband package, from 1 November 2010 additional usage will be charged at 5GB for £5 (instead of 1GB for £1)."
Does this mean that if you only go a little over your usage allowance you'll be charged £5.00 as you've used part of 5Gb, or that you won't be charged until a full 5Gb have been used?
Need an Admin response here please.

there are numerous posts on here looking for clarification. If you go over the 10gb limit then it is £5 whether 1gb or 5gb. Options 2 and 3 had the limits increased - option 2 up to 40gb and the FUP for 3 is now 300gb
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Cloud Service Billing Question

We are in the process of creating some Virtual Machines in Microsoft Azure. We will only be using Virtual Machines in Azure and none of the programming or other hosting features. When you create a virtual machine, you must create a Cloud
Service, or specify one that you've already created.
So really I have 2 questions:
1. Will I be billed for this Cloud Service AND a VM? My understanding is that the cloud service is a only container for the virtual machines.
2. If I am being billed, how do I know the size of the Cloud Service that I deployed? There is no option to select a size, but all the pricing information I can find on Cloud Services requires that I specify a size (A1, A2, D3, etc).
Any information at all would be very helpful. Thanks

Hi,
First, we need to know the difference between cloud service and Azure VM, here is an article:
http://blogs.msdn.com/b/plankytronixx/archive/2014/04/24/i-m-confused-between-azure-cloud-services-and-azure-vms-what-the.aspx, hope it helps.
As far as I know, the cloud service contains two types of instance: web role and worker role, each role could contains multiple instances, the computers (Windows Servers) that lived in these Roles were known as “instances”. So, you could think of the instance
as a "Virtual Machine", for example, your cloud service has one web role with two instances A0, you will be charge $22*2/mo (http://azure.microsoft.com/en-us/pricing/details/cloud-services/),
you could also find these pricing information from azure VM pricing (Standard tier) (http://azure.microsoft.com/en-us/pricing/details/virtual-machines/), as my first
post, you will not be charged twice, please note: Cloud Services now offers two hardware options for web and worker roles: A-series and D-series.
More detail about instance sizes.
Best Regards,
Jambor
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Unable to reach Customer service for billing question

I have trie serveral times to call verizon customer service to ask about a billing question. Either I'm disconnected or I receive a recording say the office is closed. I tried Verizon's Live chat, explained my question and was told to call a 800 number and the same thing happened again. Why can't I reach a live person regarding a billing question??????? What is going on with Verizon????

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

Billing Question for Internet Service

Hello, I was hoping you could answer a few billing questions I have? I ordered only the performance internet (thru XFINITY website) which is offered at $24.99 per month (promo for 12 months). I understand the installation fee for the first bill, but I wonder why1) the breakdown of the installation fee is $30.00 for video and $10.00 for the internet (I only ordered the internet!)2) I subscribed to the internet only but I got a bill including XFINITY bundled services + taxes, surcharges, & fees for the TV service (It also appears on XFINITY my account that I am connected to TV service) Please help me understand the items in red below.Thank you for your time and consideration. -------------------------------------------------------------------XFINITY Bundled services $50.00 XFINITY Internet $34.99 - performance internet $24.99- wireless gateway $10.00) Other Charges & Credits $40.00- Install fee - video ($30.00)- Install fee - internet ($10.00) Taxes, Surcharges, & Fees $4.98- TV franchise fee $1.70- TV Sales tax $1.42- Internet sales tax $1.86 Estimated Total $79.97

Hello Tesskwon,
I'll be more than happy to address your concerns. I will send you a private message to discuss your account concerns further.
Thank You!

Workflow for Service Bill Approval.

Is there any Standard task or workflow available in SAP system for Service Bill approval?Please suggest.

Then it is time you read the forum guidelines, especially on how to ask questions in the forum.
For one thing try to explain a bit more, I for one have no idea what short excess is or where to find it in SAP.
Regards,
Martin

SQL server service accounts question

We created a test SQL environment using a Technet evaluation copy of Windows Server 2012 along with an evaluation copy of SQL2012. After testing, everything is working as planned so were going to enter the product keys for both Windows Server and SQL 2012.
My question is that once we have our Server licensed we’re going to start a new domain and recreate all the user accounts but I installed SQL using a local user account I created called ”sqladmin”. Once Server 2012 is the DC in the new domain will I need to
change all the service accounts for SQL in order for it to function or can I still use the local “sqladmin” user account? If I can re-use that local account are there any downside to that? What’s the best practice in this scenario

Once Server 2012 is the DC in the new domain will I need to change all the service accounts for SQL in order for it to function or can I still use the local “sqladmin” user account? If I can re-use that local account are there any downside to that?
What’s the best practice in this scenario
Hi,
You can use your sqladmin account but that wont be a good security practice. You should always follow principal of least privilege and should run SQL server with domain account having least privilege.Below link will help you in this
Configure SQL server account and services
Please mark this reply as the answer or vote as helpful, as appropriate, to make it useful for other readers
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Project Billing Question

Hi All,
I have couple of Project billing questions. Hope you can help
1)A wrong customer was attached to project billing agreement, funding and base line also completed for the customer.
Now we realized that its wrong customer and want to change it to correct customer.
What are the options we have here?
Can we delete or end date the billing agreement?
will the funding be release from the wrong customner after deleting or end dating the billing agreement?
2) Wrong customer attached to a project..agreements,funding,baselining are NOT done.
How can we delete this customer and add the correct customer?
The option to change the customer is grayed out.
Appreciate if you can help.
Thanks

Hi
On your first question you said the agreement was created for wrong customer. Since you already baselined the funding, I assume you have that customer linked to the project.
You can go the Agreement form and enter a negative funding line allocated to the same project. The total allocated amount will be zero. The agreement is now not allocated and free to be allocated to another project. If it is a wrong agreement you may update the agreement amount to zero. Now create a new agreement for the right customer.
The open issue is with the project. You have a wrong customer associated with that project. However, system will not allow you to remove the customer - project record. Solution depends on the way the project was setup. Did you enable customer at top task? if so, end date the top task and create an alternative top task with the right customer.
If the project has been set with a single customer you better close the project and start a new one.
However, if you need an alternative solution, I can suggest a custom method. Go to Help > ..> Examine and change the existing customer of the project to zero contribution.
Now you will be able to add the right customer to the project and have 100% contribution on it.
Dina

HT3702 can i get apple to change the credit card billing procedures post delivery of the 3 items that i recently ordered that had been totally & safely delivered to me

can i get Apple to change the credit card billing procedures ( ie have them re-bill me for one total amount rather than them currently to have billed me on a piecemeal items basis?

First, please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users. iTunes Support will never respond to posts made here.
As to your issue, confirm with your bank that they do not block access from on-line services or otherwise have restrictions on with whom a card can be used. For some company cards, such blocks can be set up. If you confirm that no such restrictions are in place, post back and we'll go from there.
Regards.

I want to change my answer to the question

At the expense of buying Apple Store
I want to change my answer to the question
Forgot your previous answer
thnk you;

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

All I want, is a simple email address to ADOBE, where I can ask a billing question. PLEASE HELP!

I need a simple email address to SOMEONE in Adobe, where I can ask a billing question. It seems very clear that this is not smething the Company wants to attend to. After 30 minutes of ebing looped around and around through the menus, I cannot find a single, simple, email address where I can ask a question. Can anyone help?
Here is the background. My membership is paid for vie my University. The University is tax exempt, and I need to speak to, email, send a form do something to remove $1.40 from the invoice. Yes, $1.40 It is not my issue, it is the University's and I need to get this done. However, I cannot find an email address, and I refuse to wait for 37 chatters ahead of me. There simply must be a smarter, better, more customer friendly way for Adobe to support.
Does anyone have a secret email, or can you tell me the necessary key strokes and menue choices that will get me to a Customer Service rep?
Thanks.

~graffiti wrote:
Foxit reader seems to be plenty for most.
http://www.foxitsoftware.com/pdf/reader/
Make sure that you Decline the spyware 'Ask Toolbar' that comes bundled with it.

Unauthorized Change to TV Service Plans

There have been unauthorized changes to my TV service plans twice in the last billing cycles and I'm clearly agitated. The facts:a. On June 19th, I received a Verion email notification stating that my TV plan was changed from Prime to Extreme HD. I know none from our household initiated this change. I called a Verizon rep and wanted an explanation and resolution of this issue. Verizon was able to prove on their part that no call was made that authorized any changes. BUT, Verizon intimated that the change might have been done remotely. I asked them to prove to me how that was possible since none from my household how this is even done. Verizon promised to change back my plan to Prime. My issue with this sequence of events is that Verizon is throwing the burden to the customers to provide proof that the change was not initiated by the latter. b. On July 16th, I received an email bill notifying me that my bill increased by almost $70 from $321 to $385 because of a change in TV service plan from Prime to Extreme HD (again!!!). It is now apparent that Verizon never change back my plan to Prime. I called Verizon rep (Jane) and complained about this incident. I asked them to retroact the changes as I do not (and will not) give Verizon the satisfaction of benefiting from their own mistake and inadequacy. They kept on implying that maybe somebody did the change remotely. How can I prove a negative. When someone buys from Apple Store or Apple iTunes, one needs to put in their password everytime. There is no such thing with Verizon with respect to change in TV service plans according to them. Yes, with respect to buying movies on Fios, one needs to authenticate. But it seems, Verizon, through, utter corporate or institutional laziness, did not care to put the same authentication process and is asking the customers to prove otherwise. I can firmly say that none from my housefhold made any changes remotely, online to our TV service plans. Something is wrong with the Verizon system. But Verizon is totally screwing its customers by not correcting their system or by denying that such a problem exists. If Verizon wants to do right by its customers, then an easy fix can be made by requiring authentication for any change in rate or package plans done remotely or online. Bottom line: No one verbally or remotely authorized a change in my TV plans from Prime HD to Extreme HD. None. The Verizon rep (Jane) who I spoke to promise to escalate and stated that they will correct my current bill. My trust with Verizon is broken. I have wasted three hours resolving the issued outlined in a and b above. My blood pressure is up and am clearly agitated at this point. I need someone Verizon to step up and resolve this situation not only on my behalf but all other customers who might be encountering the same problems as I have. Please help.

You are talking to peers not Verizon. Call them or chat. 1-800-Verizon or use chat which is one of the options on the contact us options on every page http://www.verizon.com/support/residential/contact-us/index.htm .

Someone stole my icloud password and changed the email and security questions, how can i restore my account?

I recently (about a month ago) gave my Apple ID and password to a friend, he then changed the password, the security questions and the recovery email.
He basically stole my icloud.
My problem is I have an iPhone 4S connected to it and I can't restore it.
Is there a way of at least restoring my iPhone? I have the Apple ID email and my previous password.
<Email Edited by Host>

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

Check online for broadband service problems in you...

Hi Everyone
If you have a broadband issue it's possible that there could be a temporary problem at your local exchange that is affecting every broadband connection in your area.
You can check this on our broadband service status page:
Check online for broadband service problems in your area
The service status page can be used to check if the internet and telephone network is OK in your area. It provides a list of known issues and planned engineering works and is updated regularly.
If a problem affecting your area has only recently been resolved, you may still need to restart your modem or router to restore your broadband service.
Thx
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi,
According to your description, I understand that the issue happens to several PCs with Outlook 2010.
I noticed that you have done several troubleshooting about the Outlook crash issue. I suggest we can install Outlook 2013 in a new computer and check whether the issue happens in Outlook 2013.
If the issue doesn’t happen in Outlook 2013, please update your Outlook 2010 to the latest patches and service packs and check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support

HT204053 I have iPad 2 and recently changed my Internet Service Provider and email address. I have created a new Apple I.D. and password but when I try to access or open my iPad 2 I am asked for the password for my previous email address.

I have iPad 2 and recently changed my Internet Service Provider and email address. When I switch on the iPad I am asked for my password for
my previous providerwhich when entered is not acceptable. I am told to create a new passord but this only changes the password for my current
address. I am now unable to access iPad and I need to know how to circumvent this.

Roger, thank you. I wish I had sent out this question a month ago, when I committed the folly of creating another apple id with my alternate email address. Since then, I had realized that I didn't seem to need it, hence today's post.
So now what do I do? Is there anyway to delete that unecessary apple id?
And it is even worse than that...the secondary address listed currently in our apple id is a mobile me one that my husband created, but never uses, never checks, and probably doesn't even remember the password for.

I'm changing my broadband provider - will I lose all my bookmarks?

This may be a silly question, but will I lose all my Firefox bookmarks when I change my internet service? I currently have Time Warner digital service, but am moving out of state and will likely have Comcast as my future provider. Thanks.

No, the bookmarks are all saved to the Firefox Profile on your comp, service provider will make no difference.
Only thing you'll lose is any unsaved email and contacts if you used Time Warner's email service. Its always better to keep you email ISP agnostic by going with Google Mail, Yahoo mail, Mail.com etc so you don't have the hassle when switching ISPs in search of a better price.

Changes to Broadband Services - Billing Question

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