Charm workflow customization solman 7.1 sp10

hi Experts
I am working with Solution Manager 7.1 SP 10 and here we have configured charm for 5 -Tier landscape
Now i am in the process of customizing the statndard workflow of charm as per requirement .Need help in defining implicit conditions as per our requirement
So far i have done as below
1.Created YMMJ Normal change Transaction type and modifed /added the action defitions and conditions as per requirement for action "Approve ToC creation"
Help needed
1.Need to enable condition for our customized workflow as apporve toc creation to create toc creation
2.Also need to enable transport release condition for our customized action approve import to IT
Our landscape is as below
ID-IT-MD-MQ-MP
Please help me on this
Regards
Saravana

Hi Saravana
Check below
Change Request Management (ChaRM) - How to enhance the standard workflow - SAP IT Service Management on SAP Solution Man…
How to insert a new user status in ChaRM in 7.1
hope it helps
Thanks
Prakhar

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