Check printing - user cannot print
Wwe have a user who has generated check runs using the wizard with no errors. If this user generates, she cannot print the check either from the check wizard or the document printing screen. User has full authorizations to everything but is not a super user. If manager logs in, manager can print checks just fine.
Any thoughts on what is cuasing this?
hi,
goto Administration -->> Setup -->> Banking -->> house bank acconts -->> check if Lock Checks Printing is check.
regards,
Fidel
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping! -
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
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Interval Since Last Report: 22157 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 18679 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 5AAC67A3-EC66-41E2-A060-9DDBAB0B663A
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Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...fi.print.pde.SplashPDERPXii 0x175c01c2 DefaultButtonEventHandler + 98 (SplashControlHandlers.cpp:904)
1 com.apple.HIToolbox 0x97609129 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x976083f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x9762aa81 SendEventToEventTarget + 52
4 ...int.framework.Print.Private 0x12f5fcdb CarbonPrintButtonEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 25994
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6 com.apple.AppKit 0x94a04795 -[NSControl sendAction:to:] + 108
7 com.apple.AppKit 0x94a00242 -[NSCell _sendActionFrom:] + 169
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9 com.apple.AppKit 0x94a54819 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 524
10 com.apple.AppKit 0x949fdf93 -[NSControl mouseDown:] + 812
11 com.apple.AppKit 0x949fbfc8 -[NSWindow sendEvent:] + 5548
12 com.apple.AppKit 0x94914bef -[NSApplication sendEvent:] + 6431
13 com.apple.AppKit 0x94b5d1a3 -[NSApplication _realDoModalLoop:peek:] + 806
14 com.apple.AppKit 0x94b5c8c9 -[NSApplication runModalForWindow:] + 273
15 ...int.framework.Print.Private 0x12f5a594 CarbonPrintButtonEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3651
16 ...int.framework.Print.Private 0x12f4cb1f PMPrivatePrintDialog + 267
17 ...apple.print.framework.Print 0x9068d180 sessionPrintDialog(OpaquePMPrintSession*, OpaquePMPrintSettings*, OpaquePMPageFormat*, unsigned char, unsigned char*) + 333
18 com.adobe.Acrobat.framework 0x80137c53 CopiesPagesPDE_Open + 78911
19 com.adobe.Acrobat.framework 0x8011ddfc CopiesPagesPDE_Prologue + 6732
20 com.adobe.Acrobat.framework 0x8011f120 CopiesPagesPDE_Prologue + 11632
21 com.adobe.Acrobat.framework 0x8011f483 CopiesPagesPDE_Prologue + 12499
22 com.adobe.Acrobat.framework 0x8011f552 CopiesPagesPDE_Prologue + 12706
23 com.adobe.Acrobat.framework 0x80447fc1 CopiesPagesPDE_Open + 3291053
24 com.adobe.Acrobat.framework 0x8017eea4 CopiesPagesPDE_Open + 370320
25 ...dobe.AcrobatPlugin.AcroForm 0x7bb047de AcroPluginMain + 743098
26 com.adobe.Acrobat.framework 0x80373feb CopiesPagesPDE_Open + 2422743
27 com.adobe.Acrobat.framework 0x80374103 CopiesPagesPDE_Open + 2423023
28 com.adobe.Acrobat.framework 0x800f14d6 RunAcrobat + 2322268
29 com.apple.AppKit 0x9492505a -[NSApplication sendAction:to:from:] + 112
30 com.apple.AppKit 0x94bac68d -[NSCarbonMenuImpl performMenuAction:withTarget:] + 326
31 com.apple.AppKit 0x94a2017c -[NSMenu _performKeyEquivalentWithDelegate:] + 354
32 com.apple.AppKit 0x94a20258 -[NSMenu _performKeyEquivalentWithDelegate:] + 574
33 com.apple.AppKit 0x94a1fd0f -[NSMenu performKeyEquivalent:] + 78
34 com.adobe.Acrobat.framework 0x800f0a6f RunAcrobat + 2319605
35 com.apple.AppKit 0x94a1e5a5 -[NSApplication _handleKeyEquivalent:] + 581
36 com.apple.AppKit 0x949145ca -[NSApplication sendEvent:] + 4858
37 com.apple.AppKit 0x948a865b -[NSApplication run] + 917
38 com.adobe.Acrobat.framework 0x7febb18c RunAcrobat + 3090
39 com.adobe.Acrobat.framework 0x7feba6b8 RunAcrobat + 318
40 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
41 com.adobe.Acrobat.Pro 0x0000264a start + 258
42 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x97d6b10a kevent + 10
1 libSystem.B.dylib 0x97d6b824 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x97d6ace1 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x97d6aa86 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x97d6a511 pthreadwqthread + 390
5 libSystem.B.dylib 0x97d6a356 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
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1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
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1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
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0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
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0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
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0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d724e6 pthread_condwait + 1191
2 libSystem.B.dylib 0x97d74178 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981a6a2a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9819240d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9818dd2f MPWaitOnQueue + 250
6 AdobeACE 0x7fc1dd8d ACEMPThread::Task() + 133
7 AdobeACE 0x7fc1dd01 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x981719fa PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
10 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x97d44942 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x97d72480 pthread_condwait + 1089
2 libSystem.B.dylib 0x97dbb743 pthreadcondwait + 48
3 AdobeAGM 0x7e574984 pthreadcondition_base::Wait(pthread_scoped_lockbase&) + 26
4 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e96524f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e57476d thread_proxy + 45
8 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
9 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x97d44942 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x97d72480 pthread_condwait + 1089
2 libSystem.B.dylib 0x97dbb743 pthreadcondwait + 48
3 AdobeAGM 0x7e574984 pthreadcondition_base::Wait(pthread_scoped_lockbase&) + 26
4 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e96524f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e57476d thread_proxy + 45
8 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
9 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x97d44942 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x97d72480 pthread_condwait + 1089
2 libSystem.B.dylib 0x97dbb743 pthreadcondwait + 48
3 AdobeAGM 0x7e574984 pthreadcondition_base::Wait(pthread_scoped_lockbase&) + 26
4 AdobeAGM 0x7e5748b5 AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e963fc4 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e96524f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e57476d thread_proxy + 45
8 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
9 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x97d6b10a kevent + 10
1 com.adobe.Acrobat.framework 0x80836f6a CopiesPagesPDE_Open + 7415638
2 com.adobe.Acrobat.framework 0x8076aa4f CopiesPagesPDE_Open + 6578747
3 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
4 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x97d4495a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x97d72469 pthread_condwait + 1066
2 libSystem.B.dylib 0x97da1268 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91ee9aec -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x91ea2881 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x91ea2764 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x1411e2d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x14113341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x1411cd60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x91ead964 -[NSThread main] + 45
10 com.apple.Foundation 0x91ead914 _NSThread__main_ + 1499
11 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
12 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x97d63876 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x957c004d __CFSocketManager + 1085
2 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
3 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x97d6a1a2 _workqkernreturn + 10
1 libSystem.B.dylib 0x97d6a738 pthreadwqthread + 941
2 libSystem.B.dylib 0x97d6a356 start_wqthread + 30
Thread 24:
0 libSystem.B.dylib 0x97d6a1a2 _workqkernreturn + 10
1 libSystem.B.dylib 0x97d6a738 pthreadwqthread + 941
2 libSystem.B.dylib 0x97d6a356 start_wqthread + 30
Thread 25:
0 libSystem.B.dylib 0x97d7282a _semwaitsignal + 10
1 libSystem.B.dylib 0x97d9e681 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x97d9e5bf usleep$UNIX2003 + 61
3 com.apple.AppKit 0x94a500d5 -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x91ead964 -[NSThread main] + 45
5 com.apple.Foundation 0x91ead914 _NSThread__main_ + 1499
6 libSystem.B.dylib 0x97d71fe1 pthreadstart + 345
7 libSystem.B.dylib 0x97d71e66 thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x97d6a1a2 _workqkernreturn + 10
1 libSystem.B.dylib 0x97d6a738 pthreadwqthread + 941
2 libSystem.B.dylib 0x97d6a356 start_wqthread + 30
Thread 27:
0 libSystem.B.dylib 0x97d6a1a2 _workqkernreturn + 10
1 libSystem.B.dylib 0x97d6a738 pthreadwqthread + 941
2 libSystem.B.dylib 0x97d6a356 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x97608b1b ecx: 0x00000000 edx: 0x00000000
edi: 0x00307a40 esi: 0x0303d200 ebp: 0xbfffded8 esp: 0xbfffdea0
ss: 0x0000001f efl: 0x00010206 eip: 0x175c01c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000068
Binary Images:
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0x136ac000 - 0x136f3fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobecaps.framework/adobecaps
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0x1377c000 - 0x1378afe7 libSimplifiedChineseConverter.dylib ??? (???) <4C9CC2D9-2F13-4465-5447-2516FCD9255B> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1378e000 - 0x1379afef +com.adobe.eula adobe_eula 2.5.1.41 (2.5.1.41) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobeeula.framework/adobeeula
0x137d8000 - 0x137f2fff +AdobeBIB ??? (???) /Library/Contextual Menu Items/ADFSMenu.plugin/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBI B
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0x1438e000 - 0x14810fe3 +AdobeLM_libFNP.dylib ??? (???) <4DFC36E1-2564-47A0-A604-0C2733FB1E87> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeLM_libFNP.dylib
0x14caa000 - 0x14ce8fe7 +com.adobe.vcmenu ??? (4.0.1.095) /Library/Contextual Menu Items/ADFSMenu.plugin/Contents/MacOS/ADFSMenu
0x14d45000 - 0x14d77ffe +com.stuffit.StuffItCM 12.0 (12.0) /Library/Contextual Menu Items/StuffItCM.plugin/Contents/MacOS/StuffItCM
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0x74400000 - 0x7440bff3 libPPDLib.dylib ??? (???) <585B0820-2A91-A8D2-5BF0-DD037F47D499> /System/Library/Printers/Libraries/libPPDLib.dylib
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0x96aa0000 - 0x96af0fe7 libGLU.dylib ??? (???) <55A69DCE-1237-341E-F239-CDFE1F5B19BB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96b04000 - 0x96b2cff7 libxslt.1.dylib ??? (???) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x96c90000 - 0x96c93ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x96c94000 - 0x96e22fff com.apple.JavaScriptCore 6531 (6531.5) <DDDCCE57-42D2-BAA1-63F1-F76458EE0927> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96e23000 - 0x96f4bfe7 com.apple.CoreData 102 (246) <E7E6CE39-9B51-13C8-FE31-8FE57CF7BDE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96f4c000 - 0x96f8fff7 com.apple.NavigationServices 3.5.3 (181) <28CDD978-030E-7D4A-5334-874A8EBE6C29> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x96f93000 - 0x96fa5ff7 com.apple.MultitouchSupport.framework 200.20 (200.20) <1D7EE15B-ADDD-1F57-F1FB-FB5252910D5A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x97087000 - 0x9712efe7 com.apple.CFNetwork 454.4 (454.4) <7C563385-9893-3B48-8607-5BC81DA2C4CF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9712f000 - 0x97564ff7 libLAPACK.dylib ??? (???) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97565000 - 0x975e7ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x975e8000 - 0x975f2fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x975f3000 - 0x97600ff7 com.apple.opengl 1.6.3 (1.6.3) <59D86286-B46F-B0E4-68F8-E5CDCADE393E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x97601000 - 0x97924fef com.apple.HIToolbox 1.6.0 (???) <6F95AF67-678A-D8BC-FFC2-029C9AA2F44A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x97925000 - 0x97a1bff7 libGLProgrammability.dylib ??? (???) <B8E40851-3A01-7D01-2F96-537BF7FA63B5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97a1c000 - 0x97c2efff com.apple.RawCamera.bundle 2.2.1 (477) <10937A0D-0856-1B69-AE27-43BC15B7DD21> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x97c2f000 - 0x97cf9fef com.apple.CoreServices.OSServices 352 (352) <D9F21CA4-EED0-705F-8F3C-F1322D114B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97cfa000 - 0x97d43fe7 libTIFF.dylib ??? (???) <6EF87001-6FB4-1405-C588-F6D8042D3534> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97d44000 - 0x97ee8feb libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib
0x97f1c000 - 0x97f1fff7 libCGXType.A.dylib ??? (???) <3FB5E457-EABF-B33E-E01B-C695FB2D72EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x97fc6000 - 0x98057fe3 com.apple.print.framework.PrintCore 6.0 (312) <C588530A-0F2C-DD72-E308-3B8735125189> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9808c000 - 0x98103feb com.apple.backup.framework 1.1 (1.0) <73C642BD-A0C5-7D45-79FA-0AA6D96226C0> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98104000 - 0x9814aff7 libauto.dylib ??? (???) <FAB17F30-A28B-E33D-6E21-C7119C9C83ED> /usr/lib/libauto.dylib
0x9814b000 - 0x9846afe7 com.apple.CoreServices.CarbonCore 859.1 (859.1) <2E72AF56-4BE6-294A-7372-19C360688B8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9846b000 - 0x9853cff3 ColorSyncDeprecated.dylib ??? (???) <AFD6DAC8-12EF-B2A0-5322-E902D5B48B0A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x9871e000 - 0x98f03fe7 com.apple.WebCore 6531 (6531.9) <F9A9848B-9EB0-B912-49F5-7E8010AF2CF1> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x98f04000 - 0x98fb6ffb libFontParser.dylib ??? (???) <EB089832-660F-0B34-3AC8-CCDA937987D9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x98fb7000 - 0x98fb7ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x993b6000 - 0x993b6ff7 com.apple.Carbon 150 (152) <608A04AB-F35D-D2EB-6629-16B88FB32074> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x99429000 - 0x9942fff7 libCGXCoreImage.A.dylib ??? (???) <8E11578A-B46D-0BC1-DE50-05A92F377D7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib ??? (???) <4FB5CEEB-8D3E-8C57-1718-81D7CAFBFE69> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib ??? (???) <A23F9980-5CC8-A44D-6FD6-DBFCBFF4FF28> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb100000 - 0xbb103fe7 libLatinSuppConverter.dylib ??? (???) <59D12876-5E0C-803C-EC99-832012CF3416> /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <068CC3F2-F867-A231-A16C-CC01C29A9816> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B04, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 6 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GT 120, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: Hitachi HDE721064SLA360, 596.17 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x911d, 0xfd100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd120000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd123000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd122000
USB Device: Apple Cinema Display, 0x05ac (Apple Inc.), 0x921d, 0xfd130000
USB Device: BCM2045B2, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
FireWire Device: built-in_hub, Up to 800 Mb/sec -
Cannot print to Color Laserjet Pro MFP M177fw
I have a HP Color Laserjet MFP M177fw hard wired to my router. I can print from internet explorer, chrome and other applications such as Office and Notepad, etc. I cannot print from Adobe Acrobat Pro XI. I can get to the print dialogue page and hit print but nothing comes out and I can't see any jobs stuck in the print queue.
I am using an HPtouch computer with Windows 8.1I have the same problem for my 177fw. It does connect to my desktop via wireless connection when I check the control panel, yet no printing job could be done and they just disappear in the queue list. Sorry to say that, Ms. Helen-Hua, but I don't think "trying to print as image" can help to solve the problem no matter what result it is. For most people I don't think they would accept a printer that cannot print a simple text document.
Look forward to receiving working solution.
PS. The wireless connection has absolutely no problem for my win 7 laptop and my desktop which is formerly win 7. The problem only happen when the computer is upgraded to win 8.1 and another brand-new win 8 desktop. -
Printer cannot print after disabling SNMP
I need to disable SNMP for network security reasons. After doing so from the web configuration page of my P2035N printer, network users cannot print to this printer. It shows as 'offline', even on the web page. We have tried restarting the printer, as well as the print spooler on the server. It is connected via TCP/IP, IPv4.
Working on the assumption that you had an older version of the Canon CAPT driver installed on this Mac before you installed 10.8, I suggest that you open Finder and trash the following files. Note that if you haven't done the reset that Greg has suggested, you will need to open Print & Scan and remove the current LBP6000 printer.
Mac HD > Library > Printers > Canon > CUPSCAPT (trash this entire folder)
Mac HD > Library > LaunchAgents > jp.co.canon.CUPSCAPT.BG.plist
Mac HD > Library > Caches > Canon > CUPSCAPT > CCPD > ccpd.conf
With the above files removed, restart your Mac and then run the CAPT v3.60 installer again. Then add the LBP6000 in Print & Scan and then see if you can print without error. -
Acrobat Pro XI, Server 2012 r2 Remote Desktop, cannot print until server reboot, No Pages Selected
Ever since we migrated to terminal services (remote desktop) this problem has plagued us.
We are a terminal services environment with 25 users.
Our version of Adobe is 11.0.10
I've believe I have traced the issue to temp files in \users\username\appdata\local\temp\XX
There are [email protected] files that the system locks.
Once those files are written out and the server locks them down the user cannot print .pdf files any longer.
ALL OTHER APPLICATIONS WORK PERFECTLY!
The only way to clear the situation is to reboot the server (not optimal).
And even then the problem reappears within a day.
I have read many different versions of this problem and tried many different solutions.
I have tried having the users go the advanced tab when printing and choose "print as image"
FAIL!
I have put a acroct.ini with the following parameters in the windows directory
[WinFntSvr]
TTToSysPrintDisabled=1
T1ToTTDisabled=1
FAIL!
I have tried to remove Microsoft security updates related to this issue and 3rd party fonts.
FAIL!
I've tried the "Disable Protected Mode at Startup"
FAIL!
I have rebuilt our print server with the latest drivers.
FAIL!
Since we deal with thousands of .pdf files on a daily basis this has become CRITICAL!
Please Help!Please see this thread: No Pages Selected RDS Server 2012r2
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Cannot print from PC on Pixma MP620
I have reinstalled my Pixma MP620. Am able to do a;; the maintanance checks etc but cannot print my document from Microsoft Works. Have checked the USB connection. shut the machine off, ink levels are all lit red and full. What else can I check?
Thank youHello zenjoo,
For testing purposes, please try printing a new nozzle check pattern and compare the results with the image that has been attached. If the pattern prints incorrectly, 2-3 cleanings may have to be done.
If you continue to have difficulties or experience any errors, please contact a technical support representative at 1-800-652-2666 between the hours of 10AM and 10PM EST, Monday - Friday for additional help with this issue. We also have a support section with email support on our website that may be of assistance.
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Attachments:
MP620 nozzle test.jpg 610 KB -
Adobe Reader cannot print after installing SAP GUI 6.40 with patch level 25
Hello,
We are in the midst of rolling out sap gui 6.40. Noticed that after installing the gui 6.40 with patch level 25, users cannot print adobe documents. However they can read.
Anyone experienced similar issues? Kindly assist.
Adobe version is 8.
Regards
SachinChanges some windows configuration to rectify the above issue.
Thanks
Sachin -
Cannot print a PDF file after upgrading to Windows 8.1
Cannot print a PDF file after upgrading to Windows 8.1
I can print anything else from either the Desktop or Start but not a PDF. No error message but just does not print.
Update: down loaded Adobe Reader which runs on the desktop so when I read a PDF file it now runs on the desktop and I can print it.Cannot print a PDF file after upgrading to Windows 8.1
I can print anything else from either the Desktop or Start but not a PDF. No error message but just does not print.
Update: down loaded Adobe Reader which runs on the desktop so when I read a PDF file it now runs on the desktop and I can print it.
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