Cisco prime infrastructure 1.1 issue

hi：
i purchase a R-PI-1.1-K9 with R-PI-1.1-100-K9,but now i find the cisco website can't download Prime infrastructure 1.1 anywhare,only 1.2 and above version exist.but the device base licences(R-PI-1.1-100-K9) is based RI version 1.1.how do we resolve this issue.somebody tell me that R-PI-1.1-100-K9 can use in prime infrastructure 1.2 ,anyone can help me and tell me how to use it and give me the step by step guide,thanks very well.
jerry

A 1.1 license file should work with PI 1.2. See the note at the bottom of Table 3 here.
Hopefully your product was ordered with Software ApplicationSupport with Upgrade (SASU) option. That will further entitle you to upgrade to PI 1.3 and, soon, to PI 2.0. Each release ins incrementally more functional and many bug fixes are incorporated.

Similar Messages

Cisco Prime Infrastructure MESH LINK ISSUE

Hi,
a Customer of us has a trouble with cisco Prime Infrastructure 1.2.0.12 and AP mesh link.
There is an huge database ( i suppose the issue can be here ) and when we display some map ( each floor has about 6 RAP and 24 MAP ) we cannot see the MESH information and link draw.
The only way to dipley them is to disable "refresh from network": this way I'm able to show these link..... until a click before.
What i noticied when all was working fine, after i click to some floor:
1) the software started to show the map with normal color and no mesh info displayed ( just ap and coverage cloud )
2) after few time ( less than 1 second ) the map was becoming a little bit lighter and the mesh info was merged to the map
We are missini the second step
Anyone had the same issue ?
best regards
Luigi
PS: I opened a case with WCS version 6.0 ( same issue ) but, after some months, no risult. The last version working fine was WCS 5.2

Just to add some more informations:
- disabling "refreshj from network" ( building properties ) the link and mesh info are showed
- while I'm on a floor, after some refresh, i loose the mesh link draw and, if i click on an AP, i loose also mesh info in the popup. It' s like, after some refresh, the AP are no more recognized as Mesh ( !?!? )
regards
Luigi

Cisco Prime Infrastructure patch 2.1.1 - HA issue

Hello,
I have a problem with the Cisco Prime Infrastructure patched to version 2.1.1. I did exactly what Installation Guidelines say:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-1-1/release/notes/cpi_rn.html
– Install the Prime Infrastructure 2.1.1 patch by using the Administration > Software Updates page on the primary server.
– Restart the primary server.
– Verify that the patch installation is complete. If you find the installation complete, decommission and reinstall the secondary server and add it back to the primary server.
I reinstalled HA server and I'm trying to add it to HA but I get "Failed to authenticate - Primary(xx.xx.xx.xx) and Secondary(xx.xx.xx.xy) PI version does not match"
Can you help me with that? What I'm doing wrong? or maybe this patch is not prepared to work in HA mode?
Regards

Symptom:
The installation instructions of PI 2.1.1 patch in a High Availability environment are not accurate and following these steps will result in the inability to re-pair the Primary and Secondary servers.
Conditions:
If the instructions are followed, then when the user attempts to re-pair the servers, an error will be encountered:
"High Availability Registration Failed - Failed to authenticate - Primary (x.x.x.1) and Secondary (x.x.x.2) PI version does not match".
Instead, the following steps have proved to work correctly:
1. Upload and install patch on primary.
2. Upload and install patch on secondary.
3. Stop NCS services on secondary
4. Stop NCS services on primary
5. Start services on secondary
6. Start services on primary
7. Re-pair HA servers from primary
Workaround:
Workaround 1:
On the secondary, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh primary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are back up, login to the secondary GUI as you would login to a primary server
Go under Administration > Software update, upload the patch and install it.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
When the services are up, go under root and issue:
# cd /opt/CSCOlumos/bin/
# ./hamode.sh secondary
Answer 'yes' when prompted.
Go to admin user and execute
# ncs stop
After the services are stopped:
# ncs start
After the message that services started successfully on the secondary, initiate a new High Availability configuration from the primary. Now the synchronization between the two servers should succeed.
Workaround 2:
Redeploy or reinstall the Primary server, restore the backup which was taken prior to applying the patch, reconfigure the High Availability and continue with the steps described in the Conditions section.
Further Problem Description:
Release Notes have been updated with more precise instructions.
Known Affected Releases:
(1)
2.1(0.0.85)

Cisco Prime Infrastructure 1.2 and Aironet 1250 + VSS issues

Hi,
I am new to the NCS implementations and configurations. I have one very specific case with Cisco Prime Infrastructure 1.2 and autonomnous APs and several issues with Cisco VSS on 6500 switches.
So here is the version from Prime:
NCS/admin# show version
Cisco Application Deployment Engine OS Release: 2.0
ADE-OS Build Version: 2.0.1.038
ADE-OS System Architecture: x86_64
Copyright (c) 2005-2010 by Cisco Systems, Inc.
All rights reserved.
Hostname: NCS
Version information of installed applications
Cisco Prime Network Control System
Version : 1.2.1.012
IOS version on our APs (which are autonomnous) is:
AP-N-1>show ver
Cisco IOS Software, C1250 Software (C1250-K9W7-M), Version 12.4(25d)JA1, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 11-Aug-11 03:23 by prod_rel_team
Well the issue what we have now is that access point has been added but its not recognized by the NCS prime. I have tried all three versions of SNMP but I get the same result. The SNMP configuration is valid since I use the same for my switching infrastructure. When I enter "debug snmp packets" and "terminal monitor" I can see the SNMP communication between Prime and Aironet 1250 which is standalone.
When I switch to Lifecycle theme and go to Operate > Device Monitor Center I see all devices I have added. The Aironet 1250 is reachable but under collection status I get Managed with Warnings. When I hover over with my mouse I get "None available".
I have successfully added my switching infrastructure in total, which is operating perfectly for Catalyst 2960/3650/3750/4500 series but for 6500 under VSS I have some warnings. The device is recognized by the system which is excellent and all is operational. I get the following errors under Collection Status:
feature_sensor
SNMP request timed out
feature_powerSupplyFanStatus-6k
SNMP request timed out
IdentityCapability
The device is unreachable.
feature_flashdevice
SNMP request timed out
sam_ipsla_feature
The device is unreachable.
What can be done to resolve these issues ? I have attached a screenshot of this particular issue. The affected access point is 172.16.165.241.
Predrag Petrovic

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

Cisco Prime infrastructure 1.2.1.012 -- HA issue

Hi All
I will explain the background before, our customer using Cisco Prime Infrastructure 1.2.1.012 and do HA. However I got error message wcss1 (in attaced file) from HA configuration. (First I had done HA configuration before and it worked. But I get error message wcss1 after i tested failover on cisco prime). I found bug case CSCud12229 that is same error message. But i still confuse with work around "Workaround:Change the database mode to Read-Write by executing query ?alter database open? or execute the shell script - /opt/CSCOlumos/bin/recover_HADeadLock.sh" anyone understand please help.
And another option I tried to upgrade with version 1.3 also but it have a bug no CSCud80157. It is the problem with HA registration fial so, i would like to ask you all that if i need to do HA on Cisco Prime infrastructure which version i should to install ? coz I saw 1.2 or 1.3 also have a bug with HA
Thanks
V

Hi rajeeshp,
Currently I am not allowed to upgrade it because of internal procedures involved in upgrading a specific piece of software (obtaining permissions from various departments). Is it free to upgrade from 1.2 to 1.3 or there is a specific charge for that.
Predrag Petrovic

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP's?

What are the features supported in Cisco Prime Infrastructure for WLAN for autonomous AP’s?

• PI provides visibility for autonomous clients within the same list view as lightweight and wired clients (client list page).
• Rogue AP detection for autonomous AP's is not supported (it's supported in CUWN).
• Alarms/events for client authentication issues (e.g. authentication failure) are displayed in PI.
• Config management for autonomous AP's is via CLI template. Config comparison and archiving functionality in PI leverages these same features that were brought in from LMS, so need to defer to others in terms of whether this is a cross-platform feature in PI or is only supported on a subset of platforms. Config comparison/archive is supported in CUWN.PI supports both infrastructure (e.g. AP Tx Power and Channel, busiest AP, AP utilization, etc.) and client (e.g. client count, client sessions, etc.) reports, and there are extensive reports for CUWN

Cisco prime infrastructure not detect IP address of clients

hi all,
I have Cisco Prime infrastructure 1.2 and when move to monitor >> clients tab it lists me all the clients in my network but their IP address list estates "not detected" ?
please any advice?
I appreciate your kindly support.

Just an update that while this appears to have worked fairly well (as far as Cisco Management Planes go), there was one small 'gotcha' I've noticed so far:
After the services came back up, the entries for our RADIUS servers did not function. No, not because I didn't update the clients address record on the RADIUS server itself, but because the RADIUS server record(s) within CPI have a field called 'Local Interface IP' that still reflects the previous IP assigned to CPI. A quick edit/save with the new interface fixes up the issue however.
Cheers!

Cisco Prime Infrastructure 1.3 Web Log Invalid user password

Hi,
I recently installed Cisco Prime Infrastructure 1.3 per the set up guide. I was able to login into the webinterface.
Then I insert the radius server and reload ncs. Since then I'm not able to login to the web interface. I get the following error message "Invalid Username or Password. Please try again". Even when I set the ncs root user with a new password. One issue could be that i forgot the enable fallback to local.
Is there a way to change the radius config back via cli?
Thanks a lot
Hansruedi

Hi Hansruedi,
Thanks you for your help and your time.
I followed your recomandation until the fourth step.
But after this step, I lost the web page connection.
I check nsc status but all is running :
NMS still stopped. NMS must be running to have an access by web page ?
I restart Prime (by reload command) but nothing changed.
Thanks

CISCO PRIME INFRASTRUCTURE 1.2 NCS ERROR

Hi everyone,
can anyone put through on this, i'm having issue starting the ncs server on cisco prime infrastructure 1.2 .below is the message i get when i do show ncs status:
NGPHC-CPR001/admin# ncs status
Health Monitor is running, with an error.
failed to start NCS on startup Health Monitor
Reporting Server is running
Ftp Server is running
Database server is running
Tftp Server is running
Matlab Server is running
NMS Server is stopped.
SAM Daemon is not running ...
DA Daemon is not running ...
Syslog Daemon is not running ...
status
thanks.

Hi Marvin,
Its has never worked. This is the first time i am installing it.
I haved done as you adviced but still getting the same error as stated above.
Please is there another way out.
thanks.

Ask the Expert: Cisco Prime Infrastructure - Implementation and Deployment

Welcome to the Cisco Support Community Ask the Expert conversation.
This Ask The expert Session will cover questions spanning Cisco Prime Infrastructure on Implementation and Deployment on Wired and Wireless. This will be more specific to Customer’s and Partners questions product covering PI on configuration, Features and Menu, Network Monitoring, Maps, Implementation, High Availability and Maintenance and t/s parts.
Monday, February 2nd, 2015 to Friday, February 13th, 2015
Dhiresh Yadav is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco Prime Infrastructure and Cisco Wireless products. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS) and CCIE (DC) certifications.
Afroz Ahmad is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 7 years of industry experience working with large enterprise and service provider networks. He also holds CCNP (RS),CCIE (DC), and SCJP (Sun Certified Java Professional )
Vinod Kumar Arya is a customer support engineer in High-Touch Technical Services (HTTS) handling supporting Wireless and Network Management based Cisco products and is based in Bangalore. His areas of expertise include Cisco NMS products like Prime Infrastructure, LMS, IP SLA and SNMP etc. He has over 8 years of industry experience working with large enterprise and service provider networks. He also holds VCP 5 and RHCE certifications.
** Remember to use the rating system to let the experts know you have received an adequate response.**
Because of the volume expected during this event, the experts might not be able to answer every question. Remember that you can continue the conversation in the Network Infrastructure community, > Network Management, shortly after the event. This event lasts through February 13th 2015. Visit this forum often to view responses to your questions and those of other Cisco Support Community members.

Hello Wilson,
Thanks for joining us.
1841 should just work fine for net flow . Hope you have a valid "PI Assurance license" installed on the server.
"PI Assurance license" is required for "net-flow" feature
Devices supporting Netflow in PI ::
1400, 1600, 1700 & 1800
2500, 2600 & 2800
3600, 3700, 3750 & 3800
4500 & 4700
AS5300 & 5800
7200, 7300, 7400 & 7500
Catalyst 4500 ASCI
Catalyst 5000, 6500, & 7600 ASCI
ESR 10000 ASCI
GSR 12000 ASCI
Cisco IOS Software Release Version
Supported Cisco Hardware Platforms
11.1CA, 11.1CC
Cisco 7200 and 7500 series, RSP 7200 series
12.0
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series
12.0T, 12.0S
Cisco 1720, 2600, 3600, 4500, 4700, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8600 series
12.0(3)T, 12.0(3)S
Cisco 1720, 2600, 3600, 4500, 4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)T
Cisco 1400, 1600, 1720, 2500, 2600, 3600, 4500,
4700, AS5300, AS5800
RSP 7000 and 7200 series
uBR 7200 and 7500 series
RSM series, MGX8800RPM series, and BPx8650 series
12.0(4)XE
Cisco 7100 series
12.0(6)S
Cisco 12000 series
NetFlow is also supported by these devices Cisco 800, 1700, 1800, 2800, 3800, 6500, 7300, 7600, 10000, CRS-1 and these Catalyst series switches: 45xx, 55xx, 6xxx.
NetFlow export is also supported on other Cisco switches when using a NetFlow Feature Card (NFFC) or NFFC II and the Route Switch Module (RSM), or Route Switch Feature Card (RSFC). However, check whether version 5 is supported, as most switches export version 7 by default.
You can check the below steps to diagnose the issue::
To verify that NetFlow is exported from a device to PI, follow the steps below:
1)   Browse to Administration > Data Sources page. Check the value in column ‘Last Active Time’ for the ‘Device Data Sources’ table. If the table is empty or the value does not represent recent time, then
it is possible that the device is not exporting NetFlow or PI Assurance license is not applied / expired.
2)   Login to PI console ( via SSH) as root user and run the command:
                netstat –an | grep 9991 – Output of this should be like : udp        0      0 :::9991         :::*
                Check the firewall settings on PI server using the command: firewall -L
1)   Check the configuration on an IOS / IOS –XE device. Run the commands
a)   sh running-config | inc destination
1)   This should list the IP address of the PI SERVER ( along with other outputs if any)
b)   sh running-config | inc 9991
1)   This should list at least one entry.
c)   If the above are fine, then verify that the flow monitor, flow exporter and the flow records are correctly configured on the device.
Refer to the URLs below to configure NetFlow export.
http://preview.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/2.0/user/guide/setup_monitor.html#wp1056427
Thanks-
Afroz
***Ratings Encourages Contributors ****

Cisco Prime Infrastructure 1.3 - SNMPv3 can´t get CPU, memory info.

Hi,
I have a Cisco Prime Infrastructure 1.3 deployment with Catalyst 2960S switches. Switches are running IOS 15.0(2) SE2. All switches have SNMPv2 configured, and all appears to be fine. I'm migrating one switch to SNMPv3, and PI have reachability to the switch, but PI doesn´t receive traps from the switch, and neither poll CPU and memory information (all displays 0.00%).
Somebody have a sample configuration of SNMPv3 with Cisco Prime (Infrastructure or LMS)? I cannot find a Cisco official (or unofficial) document related to this version, usually all mention SNMPv2.
Thank you.
Eduardo

Hi Eduardo:
SNMPv3 is indeed supported for general administration. There's a bug with SWIM using SNMPv3 (CSCud92758), but you should be fine for just monitoring. Have you deleted the switch, waited until Prime Infrastructure told you it was gone, then readded it as SNMPv3 natively? Bug CSCug78869 keeps things from working well when changing SNMP versions.
If you don't have the new Update-1 patch for Prime Infrastructure 1.3.0.20 installed (filename PI_1.3.0.20_Update_1-12.tar.gz) installed, I'd suggest you get it. While it's not going to specifically address this issue, there are a lot of really good fixes in it.
Release Notes for Update 1 for Cisco Prime Infrastructure 1.3.0.20

Monitoring ASA in Cisco Prime infrastructure 2.2

Hi everybody. I have some issue with cisco Prime Infrastructure 2.2. We use this product in our network for monitoring network devices and I need to monitor also our ASA 5550 device with soft 8.4. I added ASA to Cisco PI but see only basic component like my device can reachable via and read via snmp. But cannot see CPU, RAM, Device ENV like Temperature, l2l vpn connection, Interfaces status and Utilization that interfaces, cannot see sub interface that placed on ASA like that g0/0.20. I need fully monitor ASA and See logs and trap for my device:
CPU RAM ENV (Temperature), Interface and sub interface status, L2L VPN Status.
1 Cisco Prime infrastructure can full support ASA for monitoring and logging.. IF YES how can i configure that features in Cisco PI 2.2 for ASA
2 IF not which product Can full support that features for full monitoring and logging ASA devices
I have a little deadline for finishing
thanks everybody before

I've not success monitoring ASA interface utilization either. I'm using PI 2.2 with device update #1. The ASA is a 5585-X with 9.2(3) software.
I have deployed the PI monitoring template to the ASA and do see its overall status and PI has enumerated the interfaces in the device page.
I even looked at a packet capture and see PI querying the values of the interface counters and those values being sent back to PI - yet I cannot select any ASA interface when drilling down under Performance Detail monitoring.
When I get some free time I will open a TAC case on it, meanwhile I am getting all the info I need from the upstream and downstream switches.

Cisco Prime Infrastructure 1.2 - Remote FTPrepository Sizing Guide

Can anyone provide a link to a sizing guide for remote FTP repository for backing up Cisco Prime Infrastructure 1.2 to a remote FTP server?

A personal observation; In PI 1.1, with the small ova we were running around 300 AP's and I had noticable slowness and issues. At that time, TAC mentioned that I should go with the medium as it was a known problem Now, despite being on 1.2 and alot of the issues resolved (and now new ones), if faced with the need to start over and I could spare the hardware, I would still go with the medium. My personal opinion is that Cisco VM's require way to much. On the other hand, knowing that it's relying on a built in Oracle DB, which from my experience with virtual servers, databases in VM = bad, it's understandable. Not everyone agrees with this point from vm gurus to db geniuses, and I'm not a professional vm guy, just play one on tv, but personally i shove as much hardware as I can afford from my host at it if it's a db in a vm. This comes from being in an enterprise with multiple oracle db's in multiple vm environments. My 2cents.

Cisco Prime Infrastructure 2.1 Express OVA failing to boot up

Hi all, i'm wondering if you can help me, i'm trying to deploy Cisco Prime Infrastructure in a lab envrionment but it's not working correctly.
I've deployed "PI-VA-2.1.0.0.87-Express.ova" to a VMware ESXI 5.1U2 hypervisor with 2x AMD 8128HE CPUs, 96GB RAM, ASUS KGPE-D16 motherboard. The installation works fine, I can answer all the questions and enter the IP address. Once the system reboots, it hangs at the following screen:
"Kernel direct mapping tables up to 340000000 @ 10000-1c000" is the last thing I see
Interestingly at this point I can actually ping the VM... I cant connect to the managemnet console on HTTPS though :(
I did find some related info on a blog https://deekayen.net/kernel-alive-lock which mentions booting with "noapic", however when I try to press "P" on the grub boot loader it prompts me to enter a password which I dont know! My normal admin passwords arent working.
Any help to ge tthis running would be greatly appreciated
Thanks in advance
Ben

The server takes about 30 mins to boot up, it's not actually broken it's just extremely slow .. I have found numerous people reporting this issue online, and our production system also does this! I guess my original problem is solved, although I would prefer this issue not to exist!

Cisco Prime Infrastructure 1.2 Error

Hi,
I don't have any experience with Cisco Prime infrastructure. I am getting the below error
Unable to start secondary NCS server PRLPrimeNCS02 [10.140.xx.xx]
Reason: IO Error: could not resolve the connect identifier "wcss1"
Not sure exactly what the error means. Any help much appreciated.
Thanks
Nachi

Hi Scott,
Thank you for your email.
The HA is runing on the Cisco Prime. Runing Cisco Prime on a Virtual machine in VM.
The issue we are experiencing is that the system failed over to the secondary (HA) for unknown reasons. When we failed it back it didn’t fail back properly. Configured Manual failover. Managed to failback to primary but it complained HA was no longer configured.
Tried to remove HA and reconfigure it. The primary removed the HA configuration, but the secondary kept it. Here is some info on the secondary
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin# ncs ha remove
High availability configuration will be removed
Do you wish to continue? (y/N) y
Removing secondary configuration will remove all database information
Do you wish to remove high availability configuration from primary? (y/N) y
Secondary is attempting to remove high availability configuration from both primary and secondary
Requesting primary to remove high availability configuration from both primary and secondary
Successfully removed high availability configuration
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin#
PRLPrimeNCS02/admin# ncs ha status
[Server] prlprimencs01(10.xx.xx.xxx) [State] Secondary Lost Primary [Failover Type] manual
PRLPrimeNCS02/admin#
And the primary
prlprimencs01/admin# ncs ha status
[State] Stand Alone
prlprimencs01/admin#
Below is the log
Starting Health Monitor as a secondary
Checking for Port 8082 availability... OK
truststore used is /opt/CSCOlumos/conf/truststore
truststore used is /opt/CSCOlumos/conf/truststore
Starting Health Montior Web Server...
Health Monitor Web Server Started.
Starting Health Monitor Server...
Health Monitor Server Started.
java.lang.OutOfMemoryError: Java heap space
Dumping heap to logs/java_pid6044.hprof ...
Heap dump file created [249907589 bytes in 6.857 secs]
Thanks
Nachi

Cisco prime infrastructure 1.1 issue

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