Compressor wont cancel

Hi there
How can I force compressor to cancel compression ?
I have clicked on cancel but it is not cancelling
When I force quitting and resend new compression jobs those that I wanted to cancel before still appear as active even though "cancelling" is showing
Thanks a lot in advance
The files are sent from FCP to compressor

Hi Michael.
Resetting the Qmaster share prefs was kind of a Hail Mary idea that I borrowed from someone else.
My Compressor/Qmaster experience over three versions has actually been outstanding compared to other pro apps – very stable – and I typically can't reproduce many of the problems that some users report on these boards. Of course everyone has a somewhat different systems configuration, different plug-ins etc which probably account for 95% of the reasons why some "bugs" exist for some and not for others.
But just a few times I have had jobs that refused to cancel, regardless of what buttons I "pushed". Even rebooting the machine didn't seem to phase Qmaster…it resumed doing whatever it was doing after I relaunched. I frankly cannot now remember how those were resolved…a random click perhaps.
I still hope the OP will post what it was that worked for him.
Russ

Similar Messages

Compressor wont cancel export

My compressor wont cancel an export that jumed from 4 hrs to 148 hrs. I went to the /var/spool/qmaster files, but that file is empty. Any other idea? I mean I can quit compressor but when I open it back up the file begins to export again which is not letting me export other files.

Try Compressor Repair (free) from Digital Rebellion
http://www.digitalrebellion.com/compressorrepair/
MtD

The submit button in compressor wont become active , even after I assign...

The submit button in compressor wont become active , even after I assign presets and destinations to source files. Ive read compressor help and I cant find anything that relates to this problem. Could anyone please help me out, id really appreciate it.
permahex
IBG4 - MBP Mac OS X (10.4.6)

Please list what exactly you're doing and what versions of the relevant software you're using. All those details do matter.

Compressor wont open

compressor wont open. I tried reinstalling and i tried reinstalling the 1.1 update and it still wont open.
i am using fcp HD.....when i try to go to compressor from within fcp the computer crashes.
i am on a powerbook g4 osx 10.3.9

yes repaired permissions and ran updater....
now my fcp hd wont open...i tried reinstalling that to no avail....

Batch Monitor Wont cancel item :(

I had a file that I wanted to compress from Motion, so I saved it to my desktop and put it through Compressor. I checked it in Batch monitor as it didn't seen to be doing anything also I spotted that I wanted one more filter on the footage, so I cancelled the file in batch monitor and trashed the desktop original.
My problem is now everytime I go back into batch monitor after submitting a new file in compressor, the canned file is still there trying to cancel and it wont let me get anything else done.
Please advise if anyone out there can help, as im going out of my mind trying to sort it out - my last resort is to do a clean install and I really dont want to do that

Cannot cancel a job in Batch Monitor
Posted: Jun 6, 2007 4:40 AM
Reply Email
I sumbitted a Compressor 3 job, a 10-sec Motion project that I wanted to encode in Flash using the On2 plugin (I also have Flash 8 installed). This kind of job was routine with Compressor 2 and took very little time.
With Compressor 3, things look weird. I submitted the job and almost 25 minutes later it was still sitting in the job list of the Batch Monitor, its progress bar empty, no processor activity reported. I decided to cancel this job but was not successful. I quit Batch Monitor, trashed permissions of both Compressor 3 and Batch Monitor, deleted the Motion project that was the source of the encode, re-installed Compressor 3 - nothing helps.
Now whenever I submit a new job it lands in the queue which is being halted by the old indestructible job. This defective job does not progress and I cannot cancel it. If I Reset Background Processing, this job comes back as a new job and sits there ticking off new time. The log follows:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<services>
</services>
If anyone can tell me how to get rid of this job without erasing the hard drive, I will be very grateful.
PowerMac G5 DP 2.7 Mac OS X (10.4.9) 3.5 Gb RAM, FCS2
scutdog
Posts: 9
Registered: Jun 3, 2007
Re: Cannot cancel a job in Batch Monitor
Posted: Jun 6, 2007 11:56 PM in response to: George Bazhenov
Helpful
Reply Email
Sounds similar to the problem I described in this thread.
This is how I deleted the entire queue when I couldn't cancel in Batch Monitor:
1) In the Finder, select the menu item Go->Go to Folder...
2) Enter /var/spool/qmaster
3) Trash the folder(s) that you see in that folder
4) In Compressor, select the menu item Compressor->Reset Background Processing...
Mac OS X (10.4.9)
I found this thanks George

I can't email apple on this, but maybe you can help, compressor wont start

This is a long letter I composed to send to apple about my compressor problems. I am having issues here in this paper, file:///Users/nelsonmay/Desktop/Compressor:%20Troubleshooting%20basics.webarchiv e but I have files missing even after 3 installs. Compressor works fine under another user name and I was told to migrate everything over to that new account, but the tech on apple phone support didnt' want to tell me how. I still have about 40 days of phone support on this software FCP6, but didn't get much on the phone. If you have the time to read though this and can help me with either getting compressor to install on my current user account or help me migrate over to my new one, I can go on and start working with this G5 again. If anyone can forward this onto apple, I would appreciate it.
Here is my initial problem and why I called tech support.
compressor would start, and I had the toolbar, but I couldn’t start a batch or open a file. When I tried to close compressor it said files were in the queue.
I am writing with a real problem with my compressor software. I called tech support 4/7/09 and didn’t get a lot of help. I was essentially told to create another account on my mac to see if compressor was on the other account. I was also told to migrate over to that other account. I tried to ask for more support, but the tech just kept saying I need this paper to follow. file:///Users/nelsonmay/Desktop/Compressor:%20Troubleshooting%20basics.webarchiv e
He also said that I could just reinstall compressor and everything would be OK. I logged to the new account I created on while on the phone and got compressor to start. I thought I was good, and since I didn’t feel I was getting support ( I asked to be walked through the process) I hope compressor would run. Later I tried to run a file on compressor – the new account I created, and go an error. I thought the next step was to go though the paper and reinstall compressor.
First I made sure the permissions were correct. Then I removed the user preferences, but I did not find this file com.apple.compressor.Compressor.plist. I decided to proceed thinking I may be able to get a clean install. The following files were missing and still are.
these files are missing
/Library/Application Support/Apple Qmaster (the folder)
/Library/Frameworks/AECore.framework - I have the frameworks folder but it is empty
/Library/Frameworks/Compressor.framework - I have the frameworks folder but it is empty
/Library/Frameworks/MediaServerAPI.framework - I have the frameworks folder but it is empty
/Library/Frameworks/Qmaster.framework- I have the frameworks folder but it is empty
I have the frameworks folder but it is empty
/Library/Logs/Qmaster (the folder) – no qmaster
/Library/PreferencePanes/Apple Qmaster.prefPane I apple q master
/Library/Receipts/Compressor.pkg – no receipts folder
/Library/Receipts/ProMediaIO.pkg – no receipts folder
/Library/Receipts/Qmaster.pkg – no receipts folder
/Library/Receipts/Qmaster_Frameworks.pkg – no receipts folder
Again I went on with the remove and also removed motion like the paper said. When I tried to reinstall compressor from the FCP disc, it wanted the soundtrack discs and the live type discs. I though this was a bit much for having to install just compressor and motion.
OK, so after an hour of installing all the required discs, I did the software update and compressor would start, and I had the toolbar, but I couldn’t start a batch or open a file. When I tried to close compressor it said files were in the queue. Now when I logged out and logged on to the new account the tech had me create, compressor worked fine this time…under a different user account.
So this is what I need from you guys. I have been scouring the apple help and support pages asking for someone to help me migrate all my data and preferences from my user account to the one the tech had me create. I can’t find a thing on it and no one is answering my questions. I feel that isn’t possible.
Now I can go on, but this isn’t a very good option. I can save files from Motion, FCP etc, log out and log onto my new user account to use compressor. I would rather not do that. I like to export to compressor and make multiple files for different .
OK,
1. I need to fix compressor under my user account that I have had for 4 years on this G5
2. I need to be able to migrate to the new account I created and be able to have all my permissions as well as access to all data and other computers on my network. I also need to be able to log into this account on start up.

Usually they are good about support when you are under warranty. I have some time left on this software. I was just really surprised to get pushed to a white paper so fast and told, "to fix it myself". I have to give the guy credit, he did help me make another user account, but he just told me to migrate my data, and didn't tell me how when I said that I wasnt' sure how to do it.
FCP, is the problem on my system, not OSX. OSX didn't cause the issues in the first place. I also tried the compressor repair on numerous occasions and it didn't work. i am missing files on the install.....after three installs, I would think they would be there. That machine runs fine. Runs AE CS3, DVD Studio and HD on FCP without a hitch. Compressor is messing things up!

Migration to new mac and now compressor wont work

after a migration - new 6 core - my final cut studio (2) - doesn't all work. final cut works, but compressor tells me to restart or verify that my instillation is correct. DVD studio doesn't work either....
help!!!
thanks
MR C

David is spot on. Follow his advice.
You need to understand that if you were running a G5 - a PowerPC chip computer - and migrate to an Intel chipped computer, the binary code to run the program on the new computer will not be present. Your G5's FCS installation doesn't have any intel code on it. FCS requires intel specific code on intel machines.
Also, you will need FCP v5.1 or higher to run on the intel machine. v5.0 or lower is not supported.
Heck, even migrating pro apps between machines on the same processor can be problematic due to the specificity of the chips and how FCS stashes system files. Sometimes they are not copied over or the frameworks are the wrong one for the processor or version of OSX.
Best practice is to always do a fresh installation from the disks (or disk images) then use software updater to bring it up to the current update.
x

Compressor wont open and crashes fcp

i searched the forums for this problem couldnt find any..i want to export my project to compressor..but compressor quits "unexpectedly" (although becoming quite expected) it also crashes final cut. i tried to open compressor from the finder and it crashes. any help would be appreciated..thanks
aaron

Have you done the normal maintainence routines, repair permissions, run diskwarrior, run the cron routines using something like macjanitor, etc.? run ram tests using the hardware diagnostic disk that came with the computer or using techtoolpro?
Has compressor ever worked on your system?
Are all your drives formatted macosextended (I know this shouldn't make any difference for compressor, but...).
Try removing all peripherals except mouse and keyboard and see if that makes any difference.
When does compressor quit? While it's encoding? If so, what are specs you're using to encode?

Compressor wont compress

everything was going fine until yesterday...
when i export files from FCP to compressor, i can input the settings, submit etc.
but nothing happens, usually i get the swirly balls of death. It makes FCP "not respond" until i quit compressor.
ive rebooted, i looked for preferences to trash or anything but could find nothing. i am working on time sensitive projects and feel like i could be in big trouble...any help would be greatly appreciated...

Have you tried resetting background processing?
http://dl.getdropbox.com/u/19589/Reset%20Background%20Processing.png
Have you installed any updates since yesterday?
What formats are your sources and what are you compressing to?
Are you submitting your batch to a cluster or just locally?

Compressor wont open and unexpectedly quitting

When I open compressor from FCP, compressor shows in the dock and then unexpectedly quits, FCP freezes up and I have to force quit.
I thought it was QuickTime 7.2 so reinstalled the OS, but then it simply did nothing, doesn't even appear in the doc.
I have tried reinstalling Compressor and when I tried to open it showed up in the dock and then gave the "unexpectedly quit" again!
I upgraded to QuickTime 7.1.6 and nothing seems to have changed.
Would a complete reinstall of FCS do anything?

I tried following the same steps again and it still doesn't work.
here's my crash report:
Host Name: barry-lius-computer
Date/Time: 2007-08-27 22:41:34.222 -0700
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
Command: Compressor
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Parent: WindowServer [59]
Version: 3.0 (3.0)
PID: 222
Thread: Unknown
Link (dyld) error:
Library not loaded: /System/Library/PrivateFrameworks/Helium.framework/Frameworks/HeliumRender.fram ework/Versions/A/HeliumRender
Referenced from: /System/Library/PrivateFrameworks/Helium.framework/Versions/A/Helium
Reason: image not found
any ideas?

Compressor wont let me compress anything

I normally can compress anything I want all the time but ever since I installed Leopard compressor comes up with this message.
"CANNOT SUBMIT BATCH
"Unable to connect to background process"
Can anyone help? Is this fixable?

I started a thread on this a while ago and received one answer, to take everything off teh computer re-install the OS and the do a complete installation of FCS2 (which of course includes Compressor). Idid not do this as I thought it was a little drastic, bt I still do not have Compressor or Motion working on my MacBook Pro. It works fine on the desktop, but there is noone at Apple themselves that can cure this problem. FCS2 is full of bugs (not the applications they are great), but in teh way they work together with this qmaster thing.........
I gave up in the end, installed a demo version of Adobe Premier Pro with all its bits, hey presto a great system, now at least I can offer clients the best of both worlds.
Por show on Apple though that they cant fix this seemingly serious bug, and make no admissions that they even think it is a bug.......
mark

Compressor wont process mpeg video properly

my compressor will process the audio in dolby fine but when i go to simulate my burn in dvd studio pro-it will only play audio and no video whatsoever.
Does anyone have any suggestions?

Are you using Compressor to create both a ac3 and a m2v file? These files must have the same exact name with the different extension IDs.
If you have both a ac3 and a m2v file that when brought into DVD SP and placed together on the same track still results in a black screen, you'll need to tell us information about the QuickTime file you used to create the m2v. Tell us the compression codec, image size and the frame rate.

I want to cancel my membership to creative cloud but it wont cancel it.

how can I cancel my Creative Cloud membership, when all I'm told is contact us. When no contact details are given.
Adobe Creative Cloud

melucka, The CC was purchased ON 28TH November 2013, I can cancel the CC but it will attract a cancellation fee of 29.985 Euros.
Please confirm about the cancellation fee, if you agree then I shall proceed with it.
Regards
Rajshree

HP8500 Wont cancel a document?

I have a document stuck in 'Deleting mode' and therefore i can't print anything....for over a week now. I've even tried to uninstall the software, but still the document say's it's deleting.......

Hi,
I think you need to remove the queue. For Windows, please try:
    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties,
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers
    delete the job inside this folder
    reboot the machine
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Motion, wont open.

I'm having trouble getting a Motion 2 to work. The welcome screen comes up then you can select a preset but the next window only opens the file browser. Nothing else will open. Trouble also with Compressor (wont open) and DVDSP (preferences opens then freezes). Funny thing is, Livetype and FCSHD (Academic version) work flawlessly and I'm in the middle of a long project. Any advice for how to get Motion to function without jeopardizing FCP? I have only 512MB of RAM. Would this be an issue? It is within the min specs.

I'm having trouble getting a Motion 2 to work. The welcome screen comes up then you can select a preset but the next window only opens the file browser. Nothing else will open. Trouble also with Compressor (wont open) and DVDSP (preferences opens then freezes). Funny thing is, Livetype and FCSHD (Academic version) work flawlessly and I'm in the middle of a long project. Any advice for how to get Motion to function without jeopardizing FCP? I have only 512MB of RAM. Would this be an issue? It is within the min specs.

Compressor wont cancel

Similar Messages

Maybe you are looking for