Computer forced to restart when closing iTunes

I've updated to the newer versions of iTunes, and occasionally, when I shut down iTunes, the computer locks up and is forced to restart. Any ideas why?
Also--bring back the 'burn to disc' button!
Thanks!

i would try resetting your smc:
http://support.apple.com/kb/HT1411

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HT2292 Have upgraded to itunes 11.0.1.12 start itunes and it is closed, message reads I tunes closed to help protect computer, data execution prevention has closed itunes. windows Vista 32bit

Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.

You're welcome. Glad you got things sorted out.
(No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.)

Why do I get a computer had to restart when I open my Mac.?

I get a page showing (your computer had to restart) when I open my Mac Pro. Why?

That is a kernel panic. It happens when your Mac discovers that things are so wrong inside the Kernel, that continuing is impossible.
A report of the Internal State of the machine is saved in a log, and can be read back later for analysis. Use this article to find the report. If it makes no sense to you, you can copy and paste it into a reply frame on the forum for readers to analyze.
Mac OS X: How to log a kernel panic - Apple Support
If finding and looking at the report is beyond your abilities, make a genius Bar appointment and they can do this for you as well. The analysis is free, but the stores are crazy-busy with the new software releases (Yosemite and IOS 8.0.2) so it will be a while before you can get an appointment.

MBP Core 2 Duo randomly restarts when closing lid

Randomly my 2.33 Core 2 Duo restarts when closing the lid instead of going to sleep.
A real pain when your in the middle of something
Anyone know a fix ?
Recently had a new logic board (due to faulty graphics card) and hoped this might also cure the restart at sleep problem. Did not.
Advice welcome.
Thanks

I would suggest you to reset the power manager to check whether the issue resolves. If the issue persists please contact Apple Authorized Service provider for further troubleshooting.
In this case I suspect the logic board or may be the sensors as a issue but to confirm it is always good to contact an AASP for further troubleshooting.
To reset the Power manager refer this article http://docs.info.apple.com/article.html?artnum=303319

Macbook pro restarts when closed

My macbook pro sometimes (3 times today) restarts when I close the lid rather than just going into sleep mode. What's happening?

I went to the console and found this:
2007-04-21 20:29:52.906 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.907 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.908 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.909 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.910 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.911 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.912 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
2007-04-21 20:29:52.913 SyndicationAgent[250] WARNING: BestCalendarDateFromString - can't interpret: 'Sat 21 Apr 2007 18:45:03 -800'
I'm not sure what this might mean. This is the first time I used the console. Is it something I should do?

Computer won't restart after installing ITunes

Hello!
I really need some help with getting my itunes to work. I go to itunes.com and download the newest version, which I believe is 10.1. I go through the entire install and everything works fine and it seems like there are no issues. Then, when i'm done using the computer, I shut it down. The next time I go to start up my computer it gets stuck on the "please wait" part of the welcome menu and just stays like that forever. So what I have to do it restart my computer and get into the Repair your computer section after pressing F8 and I do a system restore which wipes my computer clean for the entire day.. Anyone know how to fix this problem? I've tried downloading itunes at least 8 times and it always does the same thing!

So not a issue with the Windows installation. That suggests a conflict between iTunes and another program or driver that is ramifying through to the startup trouble.
Do you have a version of iTunes of any sort on the PC? If so, in that version, in iTunes go "Help > Run Diagnostics. Leave all four boxes checked, and click "Next".
When you get through to the final screen, click the "Copy to clipboard" button and paste the results into a reply here.

Forced to restart when connecting ANY flash drive

I wanted to move a few files from one computer to another, so I plug in the USB into the other computer for the files (which was an HP laptop) and moved them to the flash.
Then, I plug it into my laptop.
It freezes immediately, and without hesitation from top to bottom grey starts filling down the screen, it's a thin layer that still lets me see a bit of the background.
When the gray has covered the entire screen, I get a message saying that I HAVE to restart my computer, or turn off then on.
So I unplug the usb and restart. Plug it in, starts over.
Why?
I also plugged in a different USB and got the same problem.
NOTICE: From this point on it will get a little more technical, use the information above to try and help if you understand, if you understand what is below then try to help anyways.
Do you think that this: IOUSBFamily Log release for Mac OS X 10.5.6 Build 9G55
will help?
If I install this, will it fix it?

i would try resetting your smc:
http://support.apple.com/kb/HT1411

Forced to Restart when transfering files

Hi,
I have been trying to transfer files through my network (apple to pc, windows XP). My screen goes grey and a text box is displayed telling me that i must restart my computer (multiple languages, french, japanese etc) with the power button logo in the background. This first happened using AIM as the file transfer method. I then tried using the SMB protocol through the network tab in the GO menu. Same thing. I used different files in every try (all >100mb). However, when transfering smaller files <1mb there is no problem.
I have only experienced the restart screen a handful of times in the 5 years i have been running the powerbook and 3 have happened in the last week. The have recently changed the RAM (2 256mb sticks to 2 512 sticks). Any help would be appreciated.

Steve,
I ran tech pro 4 hardware test (10 loops) only on the ram and experienced a kernal panic. After this happened i restarted my computer and immediately suffered another kernal panic once the desktop had loaded and immediately again after another restart. I have since swapped out my older ram and it passed the tech pro 4 test.
I am now unsure how to proceed. I upgraded to 2 sticks of Patriot 512MB PC133U 144 pin compared to 2 sticks of samsung (stock, same speed) 256 MB. Is it likely the sticks themselves or the increased amount. What do you, or other members of the forum, recommend?
Thanks in advance.

MBP C2D Restarting when closing the lid

Every once in a while when I close the lid on my MBP, the computer restarts. When I open the lid it finishes the restart process and runs normally. Any ideas why this would all of a sudden start happening??

Wait for the light on the release button to start blinking before moving the laptop. The sudden motion sensor can act up as you move the laptop when it's still in the process of 'falling asleep'.

"itunes has stopped working" when closing itunes Windows Vista

Since November 2007, when I close itunes, I get Windows Vista error "itunes has stopped working" This got worse when it corrupted the itunes library itl file. I deinstalled QT and itunes version 7.5, and went back to version 7.4.3.1 - but the problem persists.
I believe this problem started with the install of version 7.5
Below is the crash information from Vista:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.4.3.1
Application Timestamp: 46f9e539
Fault Module Name: StackHash_0afa
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 0afa
Additional Information 2: 2684fb59c11da8d751eea2c524906956
Additional Information 3: 7e99
Additional Information 4: 6fb64e982f7c00dccfe5a07cd555cadb

I am running Windows 8.1 and iTunes 11.1.3.8. I found a simple solution by browsing through the support communities. Here it is: Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support to: C:\Program Files (x86)\iTunes
This worked for me. Good luck.

Why are all playlists deleted when closing itunes ver 11

Since installing the latest update for iTunes, version 11, all playlist delete when I close iTunes. I have recreated my playlists six times and am now working on number 7. What's wrong? Can I save the playlists to an external drive and simply copy them back when this happens?

If you have AppleCare on your iPhone then call Apple, it's baically the only way you will get help on that front. Tell them about the issues. After a little while of trouble shooting they should pass you to a senior technician.
What trouble shooting have you done?
If you haven't done so already, Apple will request you to do it while they have you on the phone. Also, do not restore from a backup, set it up as a new device.

Problems when Closing Itunes

Since I Updated to Vista Home Prem. every time I close Itunes Version 7.5.0.20 I get A error message from Vista.
First Saying Itunes Has stopped working
http://i184.photobucket.com/albums/x226/dragnmoon/Ituneshasstoppedworking1.jpg
http://i184.photobucket.com/albums/x226/dragnmoon/Ituneshasstoppedworking.jpg
Then stating I need to upgrade to the latest Itunes (Which I have)
http://i184.photobucket.com/albums/x226/dragnmoon/DownloadUpdatesforitunes.jpg
Though it does not effect How Itunes works, It is very annoying. Anyone have the same problem and a fix?

Having the closing problem too on my 2-week-old laptop with Vista Home Premium (32-bit). The first iTunes version I installed was the latest, 7.6. ITunes has never closed on its own. The window remains on screen but is unresponsive. The CPU spikes to 50% immediately and climbs to around 70% if left alone. I must ctrl-alt-del and end the iTunes.exe process every time.
Now, this also happens on XP ever since I got my Touch---but only after syncing the Touch. Otherwise the app closes fine.
ITunes is clearly doing something very unusual or complicated each time it closes, and Windows can't make sense of it. Thank goodness ending the process seems to work, no need for a reboot.

My computer goes dead slow when runnig itunes

I have a dual core 3 ghz procesor and 4 gb of ram with 64 bit windows 7 runing plz help me my 60 percent procser is used by itunes how can i make it faster by comsuming les procesor

Have you tried this article: http://support.apple.com/kb/TS4123

Video does not restart when closed and re-opened

I have a .f4v file (Adobe Premiere) embedded into a swf. The
video is launched into an iframe when the user clicks on the link
to "See Video". When I close the iframe in Firefox and then click
on the link again to launch the video, it starts from the
beginning. In IE7, IE6 and Safari the video continues from where it
left off. I would like for it to start from the beginning like in
Firefox. Any suggestions?
Thanks!

Do you have a link to the video. Why are you using the iframe? I'm curious to see how this works. I have a html page with a swf with buttons that play movies on a small area on the screen it's easily controllable though I only programmed the pause button. I have the selection buttons run the small videos on roll over and a higher res larger version with swf skin with full controls - seek when you click the selection.
http://jimslounge.com/publicDomain/

Mac Pro restarts when waking from sleep

Hi everyone.
I just got a brand new Mac Pro (2 x 2.66GHz), and had Apple upgrade the RAM to 2GB (4 x 512MB). My first problem is that the computer always restarts when waking from sleep, which is annoying! I have reset the SMC by unplugging the machine for a minite, but the problem persists. I have also tried sleeping the computer with nothing plugged in except the monitor and keyboard/mouse, but I get the same problem. All software/firmware is fully up to date.
I have also just noticed that the System Profiler states that there is only 1GB RAM in the computer, even though I am sure that it recognised 2GB when I got the machine a fortnight ago (I even have a screen shot of 'about this mac' to prove it!). Can anybody help, or do I need to phone Apple support?
Thanks,
Matthew

I have a similar problem - hard restart when closing the lid to put it to sleep. It looks like there is a bluetooth issue(?), but I'm not sure what to do with it. We don't have any blue tooth devices in our house. From the console log:
Jan 5 14:57:49 Rigpa kernel[0]: System SafeSleep
Jan 5 14:57:49 Rigpa mDNSResponder: Adding browse domain local.
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall start
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall time: 51 ms
Jan 5 14:57:49 Rigpa kernel[0]: pages 93229, wire 29477, act 34496, inact 2520, zf 1141, could discard act 9830 inact 15765
Jan 5 14:57:49 Rigpa kernel[0]: hibernatepage_listsetall found pageCount 93229
Jan 5 14:57:49 Rigpa kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
Jan 5 14:57:49 Rigpa kernel[0]: IOHibernatePollerOpen(0)
Jan 5 14:57:49 Rigpa kernel[0]: writing 92989 pages
Jan 5 14:57:49 Rigpa kernel[0]: image1Size 41692160
Jan 5 14:57:49 Rigpa kernel[0]: all time: 5774 ms, comp time: 437 ms, deco time: 0 ms,
Jan 5 14:57:49 Rigpa kernel[0]: image 159194624, uncompressed 276045824 (67394), compressed 158654492 (57%), sum1 529d572d, sum2 c6e9eed5
Jan 5 14:57:49 Rigpa kernel[0]: hibernatewriteimage done(0)
Jan 5 14:57:49 Rigpa kernel[0]: sleep
Jan 5 14:57:49 Rigpa kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
Jan 5 14:57:49 Rigpa kernel[0]: Started CPU 01
Jan 5 14:57:49 Rigpa kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
Jan 5 14:57:49 Rigpa kernel[0]: System Wake
Jan 5 14:57:52 Rigpa mDNSResponder: Repeated transitions for interface lo0 (127.0.0.1); delaying packets by 5 seconds
Jan 5 14:57:53 Rigpa configd35: posting notification com.apple.system.config.network_change
Jan 5 14:57:53 Rigpa lookupd185: lookupd (version 369.6) starting - Sat Jan 5 14:57:53 2008

Computer forced to restart when closing iTunes

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