Connection shocking since 8th Nov

Hi wondering if i could get some help from here as since last tuesday my connection has been really terrible. Getting less then 1Mb most of the time. I'm stumped at what to do next as i've done the basics. Checked filters etc.
Heres some info,
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:20:03
Downstream:
12.18 Mbps
Upstream:
1.094 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.1 dB / 6.5 dB
Line attenuation (Down/Up):
19.0 dB / 6.5 dB
Output power (Down/Up):
20.4 dBm / 11.3 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
52696 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
57207 / 0
Error Seconds (Local/Remote):
1195 / 0
FAQ
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download  Speed
1002 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 1002 Kbps
 For your connection, the acceptable range of speeds is 4000-21000 Kbps.
 Additional Information:
 Your DSL Connection Rate :12471 Kbps(DOWN-STREAM), 1119 Kbps(UP-STREAM)
 IP Profile for your line is - 11002 Kbps
2. Upstream Test: -provides background information.
Upload Speed
842 Kbps
0 Kbps
1119 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 842 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1119 Kbps
Solved!
Go to Solution.

Contact the mods, you can do that by following this link: http://bt.custhelp.com/app/contact_email/c/4951 in the morning once you have run a speedtest at an offpeak time, so we can see if it is congestion, highly probable.  And they should be able to get it sorted .
Regards Edd
Check your Line
BT Speedtester

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    Prior to the 5.1.1 update (which ironically was supposed to fix wifi issues), my iPad 3 worked great.  Since the update it has been a complete disaster. 
    Even though it always shows a strong wifi connection, certain apps seem to have no connection while others work fine.  Safari usually works ok, although sometimes pictures won't show up - just a small box in the corner.  Facebook app always seems to have issues as does Pandora.  The biggest problem is the App Store or iTunes which say it cannot connect even though Safari works fine at the same time.  Ive tried reconnecting, rebooting, and I even bought a new router since I thought maybe my old one was causing the problem.
    Is Apple fessing up to this issue?  I have to believe it is a software/firmware issue since before the update everthing worked fine.

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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