Contect to secure wifi network

Hi,
I'm having problems to connect to my companies internal secure network (26 character ASCII WEP key).
We also have a non secure one which works fine (but keeps me outside the firewalls) and I also already connected to my wireless router at home which uses a 10 char ASCII key.
So all in all it looks like it works in general, but for the secure internal network I'm always getting: "Connection to network failed" (translated from german).
My iphone is a t-mobile one, one week old, software ids: Version 1.1.2 (3B48a), Firmware 04.02.13_G
Has anybody an idea how to debug/continue on this?!
Cheers,
Raimund

can you post a link to the thread you found?

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IPhone connects to secured WiFi network, but can't access Internet

Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
Tests I've run:
1. iPhone itself:
---DCHP:
IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
Subnet Mask = 255.255.255.0 (as per LinkSys router)
Router = 192.168.2.1 (as per LinkSys router)
DNS = 192.168.2.1 (confirmed by Apple as a valid DNS address given the above information)
Tests:
*Forget Network and rejoin--Failed to connect to Internet
*Forget Network, reboot iPhone, and rejoin--Failed to connect to Internet
*Reset Netowrk Settings and rejoin--Failed to connect to Internet
*Reset All Settings and rejoin--Failed to connect to Internet
*Deleted DNS entry--Failed to connect to Internet
*Connect to Apple Store unsecured network--Success
*Complete reset of iPhone at Apple Store:
**Brought home, made no calls, did not sync with iTunes, did not reenter any info deleted by complete reset, joined network--Failed to connect to Internet
**Synced data previously saved to iTunes, rejoined network--Failed to connect to Internet
2. LinkSys router WRT310N:
Tests:
*Updated Router firmware--iPhone failed to connect to Internet
*Entered a Static IP address on both router and iPhone--iPhone failed to connect to Internet
*Reserved an IP within range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Reserved an IP outside range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Forced MAC filtering to use iPhone WiFi Address--iPhone failed to connect to Internet
*Disabled all MAC filtering--iPhone failed to connect to Internet
*Changed security settings:
**No Security--Success
**WAP Personal (AES)--iPhone failed to connect to Internet
**WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
**WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
**WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
*Changed security WAP Password/Passphrase:
**10 characters (alpha numeric)--iPhone failed to connect to Internet
**12 characters (alpha numeric)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
**10 characters (all numeric)--iPhone failed to connect to Internet
*Set router to Mixed Wireless N/G/B Network Mode--iPhone failed to connect to Internet
*Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
*Set router to Wireless G Only Network Mode--iPhone failed to connect to Internet
*Changed Router IP address from 198.168.2.1 to 198.168.1.1 (LinkSys default)--iPhone failed to connect to Internet
3. Microsoft router MN-500:
Tried this old router (the one I used before purchasing the LinkSys). It is an old (circa 2002) Wireless B base station with WEP Security. The iPhone was never able to connect to the Internet using various settings, many of which were duplicates of the LinkSys tests above.
On both routers my wife's Dell laptop and my HP printer connect without incident, using the same network/security settings.
I have always been able to connect to various unsecured WiFi networks; I have never been able to connect to a secure WiFi network (although the only one I've really tried has been my own).
I am at a loss as to what to do next. Any suggestions?

SUCCESS!!!!!
I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
SUCCESS!!!
Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

Iphone connects to secured wifi network but cant surf the internet

I am trying to connect to the wifi at the office, it's a 64 bit WEP secured network (I enter a 10 character hex key). The Iphone connects to the network and is assigned a valid IP address. But when I try www.google.com or 64.233.167.99 for example, it fails with 'Safari could not open the page because the server stopped responding'.
It all works fine at home on my non secured wifi network.
Please, can someone help? Thanks.

Are you 100% sure the WiFi at your work has access to get out...and also, I assume they know you are getting on it. Not sure what type of office you are at (eg: large business with network support/admin or at a small office where you or somebody right there set it up).
But if large office with network admin...could be they locked it down with MacAddresses as well.

I see another unsecured wifi network on my list. As I have recently changed routers etc. I just want to make sure it's not attached to me. It has a different IP address than the secured wifi network I have now set up.

I see another unsecured wifi network (D Link) on my list. As I have recently replaced an old modem router (D link) with a new fancy one (wireless gateway), I am wondering if this is somehow still attached to my computer. The D link wifi unsecured network has a different IP address than my newly formed secure wifi network's IP address.
Also - if I turn my wifi off (regardless of if I am on the dlink or my new secured wifi) I can still watch netflix etc. on my tv from living room which tells me the the wifi is still on. Why is this so?
Does my Mac have two IP addresses or is that D link someone elses?
THank you to anyone who can straighten me out on this as I am confused.

Thanks Tony,
Believe it or not, I had already done that - that is why I was confused as I kept seeing it in the wireless networks that I was seeing even though I had deleted it in my advanced Network of Systems Preferences. I thought if it were mine it would go away, but alas it didn't. Anyway, all is well and I can now relax that everything is secure thanks all to you.
Cheers

I want to enter the password for a secure WIFI network on several iphones. If I do this, can the end users somehow extract the ip address and password for the wifi network from the iphone and use it from a pc (at home, for example)?

I want to enter the password for a secured wifi network on several iphones. If I do this, is it possible for the end users to somehow extract the ip address and password information and use it from a pc/laptop/other mobile device. For security reasons, I don't want them to be able to to this.
Please advise,
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If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol. If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it. Hopefully you won't have any further problem with this.

My iPod touch 5th generation will not connect to secure WiFi networks.

My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.

Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Can't connect to any secure WiFi network. Help...!

Hello,
I am unable to connect to any secure wifi network. Using iPhone 5, Model : MD300B/A, Software : 6.1.4 (10B350). Whenever I try to connect to any secure wifi network, it says password incorrect. But it connects fine with unsecured networks. Double checked the same secure networks with my iPad and it works fine. Tried reseting the network settings and all settings. Updated to latest firmware (6.1.4). Still not working.
Please help.
Regards,
Madhavan

I have the same problem. I can't connect to any password protected networks. I type in the correct password, but I'm unable to login. I don't have the option for the iphone to forget the network, because I've never been able to log in and therefore there is nothing to forget. The option doesn't even come up. Is anyone else having this problem? It is this way for 2 different networks.

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My employer has a very secure guest network. Sometimes when I log in and connect, my Ipad goes directly to Apple.com. This causes a problem because if I hit the Home key so I can open Safari, my Ipad disconnects from the WiFi network and I get a "not connected" message. How can I set my Ipad to go directly to a web page in Safari after logging in?

King Penguin, thanks for your reply. Unfortunately, the issue is still there. When I open Safari, I don't get the secure login website to get into the wi-fi network. If I click on the network in Settings, sometimes the login page pops up, but my IPad goes directly to Apple.com, and it's not in Safari, so I can't access another website, and if I close Apple.com and open Safari, the wi-fi connection is lost.

Secure WiFi Network Requires "Physical Address" Info From iPod Touch

The Marina where I keep my boat has just installed a WiFi network for the slip holders. They are a little nuts about security, and decided to go a different route than WPA style passwords. They are using the physical address of each device to authorize access to the network.
How can I find the physical address of my Touch? I tried WiFI Address in settings, and no go. I found it on my G4 PB using this sequence: Apple Menu > About This Mac > More Info > Network > Locations > Airport > Hardware (MAC) Address:
Thanks.

To answer your question, you can find your own iPod touch's MAC address yourself. It is found under:
Settings: General: About: (scoll down a bit!): Wi-Fi Address = XX:XX:XX:XX:XX:XX
(BTW: While you're at it, tell your "nuts" Marina's IT security manager that MAC address filtering is easliy cracked - maybe not by an iPod, but easily with a laptop. They should use WPA2 encryption for a million times better security, and not bother with SSID-hiding, nor MAC address filtering at all. I don't expect he'll listen to you though! IT mangers seem to think they know everything better than anybody! )

HP Wireless Printers cannot connect to WPA2-secured WiFi networks with Cisco/Meraki WAPs

In the last two months, I've had the displeasure of working with two very different HP printers and attempting to make them work on a WPA2-secured wireless network. All attempts to authenticate fail with "invalid phassphrase".
I'm not the first person to encounter this, it's a problem with many different HP wireless printers (I just happen to have physical access to the OfficeJet Pro 8610 & Deskjet 3511).
My equipment is a Cisco ASA 5505 Firewall running ASA 9.1x & Cisco Aironet 1142 running IOS 15.3.x.
What does work on the WPA2/AES SSID: Apple MacBook Air running OSX 10.10.2, Three Windows-Based laptops running Windows 8.1 Update 1, an iPhone 5s, Three Windows Phone 8.1 devices, Roku 2, PlayStation 4, PlayStation 3, Sharp Aquos TV, Amazon Streaming Stick, and an Android Tablet (Jellybean). Basically, everything.
What does not work on the WPA2 network: OfficeJet Pro 8610 & Deskjet 3511.
To test the theory there is a problem with HP's implementation of WPA2 with regard to Cisco Aironet IOS, I built out a second SSID that only works in WPA/TKIP mode. This solution works. Both HP printers will join the WPA/TKIP network.
So, I'm able to demonstrate there is a certain connectivity issue. When i look at AAA Debug on the WAP's console, I can observe the HPs attempt to authenticate "Bind I/F" on the WPA2 SSID, however they do not achieve authentication and do not pass the AAA phase. However, on the WPA SSID, they bind and authenticate successfully.
To help illustrate this, here is my WAP running config. It's about as simple as it can get. There is no relevant MAC filtering or ACLs bound to any interface. Noting that I have an ACL on remote access to the WAP (i.e. Locked down to SSH, disabling telnet). The main point being that the ASA firewall is not a factor in this problem as the issue is at the WAP before WPA2 authentication can complete, therefore the printers never reach the network / when the printers connect to the WPA network, the operate fully & correctly.
If anyone at HP can indicate why this particular config is somehow improper or broken, that would be fantastic. There should be no reason why Cisco / Meraki WAP owners have to lower wireless encryption standards just for a printer, be forced into wired, create separate SSIDs with lower encryption specifically for a device.
Building configuration...
Current configuration : 6064 bytes
! Last configuration change at 12:46:47 UTC Fri Aug 20 1993 by admin
version 15.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname 10-10-50-1
logging buffered 1024768
logging rate-limit console 9
aaa new-model
aaa authentication login default local
aaa authorization exec default local
aaa session-id common
no ip source-route
no ip cef
ip domain name freedom.local
dot11 syslog
dot11 vlan-name inside vlan 50
dot11 vlan-name inside-wpa-only vlan 70
dot11 ssid inside
   vlan 50
   band-select
   authentication open
   authentication key-management wpa version 2
   mbssid guest-mode
   wpa-psk ascii 7 xxxxxx
   information-element ssidl
dot11 ssid inside-wpa-only
   vlan 70
   band-select
   authentication open
   authentication key-management wpa
   mbssid guest-mode
   wpa-psk ascii 7 xxxxxx
   information-element ssidl
dot11 band-select parameters
   cycle-count 3
   cycle-threshold 200
   expire-supression 20
   expire-dual-band 60
   client-rssi 75
dot11 wpa handshake timeout 500
dot11 network-map
username ADMIN privilege 15 secret 5 xxxxxx
ip ssh version 2
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption vlan 50 mode ciphers aes-ccm
encryption vlan 70 mode ciphers aes-ccm tkip
ssid inside
ssid inside-wpa-only
antenna gain 0
mbssid
speed basic-1.0 basic-2.0 basic-5.5 basic-11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0. m1. m2. m3. m4. m5. m6. m7. m8. m9. m10. m11. m12. m13. m14. m15.
channel 2412
station-role root
l2-filter bridge-group-acl
interface Dot11Radio0.50
encapsulation dot1Q 50 native
no ip route-cache
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 spanning-disabled
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
interface Dot11Radio0.70
encapsulation dot1Q 70
no ip route-cache
bridge-group 70
bridge-group 70 subscriber-loop-control
bridge-group 70 input-address-list 700
bridge-group 70 output-address-list 700
bridge-group 70 spanning-disabled
bridge-group 70 block-unknown-source
no bridge-group 70 source-learning
no bridge-group 70 unicast-flooding
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
interface GigabitEthernet0.50
encapsulation dot1Q 50 native
no ip route-cache
bridge-group 1
bridge-group 1 spanning-disabled
no bridge-group 1 source-learning
interface GigabitEthernet0.70
encapsulation dot1Q 70
no ip route-cache
bridge-group 70
bridge-group 70 spanning-disabled
no bridge-group 70 source-learning
interface BVI1
mac-address xxxx.xxxx.xxxx
ip address 10.10.50.1 255.255.255.0
no ip route-cache
ip forward-protocol nd
ip http server
ip http authentication aaa
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
ip route 0.0.0.0 0.0.0.0 10.10.50.2
logging history size 100
access-list 111 permit tcp any any neq telnet
bridge 1 route ip
line con 0
access-class 111 in
line vty 0 4
access-class 111 in
length 0
transport input ssh
line vty 5 15
access-class 111 in
transport input ssh
end

I get the same behavior with a laserjet m451nw. I need to enable tkip to get the printer working, it doesn't support pure aes-ccm (every other device here supports pure aes-ccm, even cheap ones), although it's advertised as working.
The following snippet of config works, but I still think it should work without the tkip "hack".
dot11 ssid whatever
vlan 1
band-select
authentication open
authentication key-management wpa version 2
interface Dot11Radio0
encryption vlan 1 mode ciphers aes-ccm tkip

I can not join any secure wifi network with my iphone5

I can not join any wifi network that requires a password including my home network. This is very frustrating

Hi Crystalmais,
This article contains troubleshooting for connecting to a Wi-Fi network:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Take care,
- Ari

4S will not log onto any secure WiFi Networks

Up until 2 weeks ago my 4S was working fine with all WiFi networks. I was traveling in Vancouver last week and tried to log onto the hotel WiFi. It was password protected and my phone would state "incorrect" password even with the correct password. My laptop, my wife's 4S and my son's 4S could log into the WiFi but my phone couldn't. I wrote it off as an anomaly but now that I am back home I am having the same issue with my home WiFi that's password protected. I have synced my phone, I have done a hard reset and I have done a network reset but nothing works. We have 6 other devices connected to the WiFi but I keep getting an incorrect password error.
I believe something in the iOS is corrupted and I am going to do a restore. However, just wanted to see if anyone has any tips or similar experience because the restore is a little bit of a hassel.
Thanks.

If the same issue occurs at multiple locations then the issue is with the device. You're well within your warranty so you need to call to setup a free repair/service on your device. Or go to an Apple Retail Store.
And yes, Apple wants to be paid because it's a paid support line after 90 days.

Cannot connect to my secure wifi network

my iphone will not connect to my secure wifi.
WiFi settings are as follows:
WPA Personal with TKIP encryption on a WRT300N wireless router from Linksys

Tried this, I still have the same problem. I can only access the internet when on apple.com if I try to open a different web page I get the Neatgear genie page again. It also won't allow apps that need the internet to open.

Can no longer secure wifi network

I have a Linksys WRT54G router with the latest software upgrades and WMP54G adaptor with WPA security. Up until now these have been working together, and with 2 laptops and a Palm Tx. Suddenly last night, the network could not be detected although neighbours' networks could. On checking the router settings via a network cable, everything was set as normal, no changes had been made. When the SSID was enabled the network could be seen but the adaptors alternated between "acquiring..." and "connected" without a continuous connection.
I reinstalled the WMP54G and drivers, but no luck. Tried changing channels and all the tricks from previous posts, again without success. I then setup the network from scratch again and finally managed to get a connection, firstly with the default settings and then with more specific ones.
This evening it was back to square one. No connection. This time I reset the router to the factory defaults. Using these I could get a connection. Creating a new network identity also worked but as soon as any security was enabled the hunting between acquiring and connecting started once more. All ths was with a laptop no more than 2m from the router.
Has the radio finally died in the router? And if so, and I need a new one, why should I replace it with another Linksys model?
Thanks for your help.

Try to upgrade/refresh the firmware of the linksys router...This might resolve your issue.
Download the firmware from www.linksys.com/download and save it on the dekstop...Go to linksys setup page by typing 192.168.1.1 in the address bar..The default password would be admin...On the Linksys setup page under Administration tab..Click on firmware upgrade to upgrade the router's firmware. Once you upgrade the router successfully..Press and hold the reset button for 60 seconds..Release the button and take the power cable out from the router.After 30 seconds put the power cable back to router and reconfigure your router.

After upgrade to Snow Leopard, unable to connect to secure WiFi network

Hi all-
I recently upgraded from Leopard to Snow Leopard on my MacBook Pro. Immediately following the upgrade I found I could no longer connect to my home wireless network (WEP encrypted, D-Link router) which was working just fine before the new O/S was installed. Airport will connect to a neighbor's unsecured network (fortunately, that's how I'm connected at this moment.) My home connection is WEP encrypted and I am certain of the pass key.
I have read other posts on this topic and have tried the following things to resolve:
1. Reset home router after turning Airport off, then turned Airport on again and attempted to reconnect. Error says "connection failed."
2. Created a new location and a new connection. Same error.
3. Logged on with the admin account (though I as a user also have admin rights), created a new connection, same error.
4. Renewed DHCP Lease, same error
5. Deleted all keychain entries related to wireless networking
I'd appreciate hearing any other suggestions about what to try. I do not want to make any changes to my router, as there are other devices connected, and I don't want to risk breaking anything that is not already broken.
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Jennifer p
San Francisco, CA

Hello Rodney, and thanks for your reply.
I can access the router. I'm just afraid to change anything about the config, as there are multiple computers plus an X-Box which rely on the connection. If I break the X-Box connection my husband is going to be very unhappy with me.
The router is a D-Link DSL-2640B. It took me over a week to get our computers connected to it originally. It's less than three months old.
Any suggestions are greatly appreciated.
Jennifer

Contect to secure wifi network

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