Contribute CS3 Requires Startup Password
I administer 30 or more websites. Have been working with
Contribute since version 2. Never required that I type in a
password to open up the program. Yesterday when I installed
Contribute CS3, and opened it up, it required a startup password. I
have no idea what it wants as I have never set a password. The
program is now unusable to me.
I sat on the phone for 6 1/2 hours yesterday with Adobe
support waiting for someone to come on to help with this issue. My
phone battery finally quit. Have also sent out a request for help
on this issue. No response.
I am getting a bit desperate as people are depending on me...
does anyone have a solution to this?
Make sure it says "Enter Password, please enter your
Contribute startup password try the following" If this is not the
prompt you get, other prompts could be asking for CPS or your FTP
login, so make sure the prompt is what you are getting before going
any further into this registry fix. If you are not a local
administrator on your computer you may not be able to make this
fix.
1. From the Run command, type in regedit to bring up the
Registry
2. Drill into the HKEY_CURRENT_USER >SOFTWARE
>Contribute 4.1> Security Preferences.
3. Now select this folder and go to File> Export > and
name this file something like backupsecuritypref.reg
4. Once the export is done, right click on the Security
Preferences, check Permissions, make sure your user name is part of
the security group. Highlight your user name and then verify that
you have Full Control to the folder.
5. Now double click on the blue key Always Prompt for
StUpPWD, you'll see a value name Always Prompt for StUpPWD. Toggle
the Base set to Decimal from Hexadecimal, and change the value data
from 1 to 0 with the.
6. Go to the next blue key, Require PWD, and do the same
thing. Toggle the Base set to Decimal from Hexadecimal, and change
the value data from 1 to 0.
7. Try to open Contribute again, if it is not opening, try to
import the backup file backupsecuritypref.reg via the
registry.
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Has something/a preference been contaminated?
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Mail password
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