Could not retrieve template fields:Wrong document format or adapter mismath

Hi,
I am working on Interactive forms using Guided procedures. I'm trying to create an interactive form callable object. I've created an XDP template. When I try to use this to create callable object, I get the following error
Could not retrieve template fields: Wrong document format or adapter mismatch from adapter
Are there any restrictions on the templates?
Is this a known issue?
I'm using Adobe Designer 7.0 and EP 7.0
Thank you,
Vasu

I've recreated the layout in 7.0 Live cycle designer but no use.
ADS configuration is fine. The adapter is picking some templates and not picking some.
Is there anyway to find out why exactly this is happening?
I very often have problems with Adobe and there is hardly any way to track what the root cause of the problem is.
Also, I feel interactive forms do not show a consistent behavior in many cases.
I've opened a note on marketplace but no response yet.
Hope someone helps.
Thank you,
Vasu

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Could not retrieve attributes from XML document loaded in JDOM

Hi All,
I am having difficulty reading and parsing the following XML City.xml document using Saxon parser and XPath:
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<html xmlns="http: //www.w3. org/1999/ xhtml">
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</html> Below is the code snippets that illustrates how I tried to retrieve the attribute title of <a>:
1. BufferedReader incomingbrXml = new BufferedReader(new FileReader("C:\City.xml"));
2. SAXBuilder saxBuilder = new SAXBuilder(false);
3. Document jdomXmlDocument = saxBuilder.build(incomingbrXml);4. String city_content = null;
5. XPath cityXPath = XPath.newInstance("/ns:html/ns:body/ns:div[@id='content']/ns:table[@class='sresults']/ns:tr/ns:td/ns:a/@title");
6. java.util.List cityList = cityXPath.selectNodes(jdomXmlDocument);
7. Iterator city_iterator = cityList.iterator();
8. while (city_iterator.hasNext()) {
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Hollywood , CA
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Thanks in advance,
Jack.

Hi,
Correction to line 11 - System.out.println("City title:" + city_content.toString()); instead.
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Could not retrieve Enterprise Global Template - Load balancer issue

Hi,
We have 4 Project Server 2010 servers. The 4 web servers are load balanced by networking team with sticky session configured.
When we try to connect to the Project Server using MPP 2007 SP2, it fails saying 'Could not retrieve Enterprise Global template'. It works perfect when we point to a specific server by specifying the IP address for server name in the 'hosts'
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Earlier we observed some errors in the event viewer related to the SharePoint's internal load balancer for which restarted the 'Project Server Application' on each web server and it got fixed.
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SharePoint Web Services Round Robin Service Load Balancer Event: Initialization
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AppDomain ID: 2
Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:ae7c7ee5c09b4e8198bdbb1ecb8c1c1b#authority=urn:uuid:9f626d347784423eb14bde4a1f4d13fc&authority=https://lonms12546:32844/Topology/topology.svc
Active Endpoints: 4
Failed Endpoints:0
Endpoint List:
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http://lonxxx2545:32843/ae7c7ee5c09b4e8198bdbb1ecb8c1c1b/PSI
http://lonxxx2546:32843/ae7c7ee5c09b4e8198bdbb1ecb8c1c1b/PSI
http://lonxxx2566:32843/ae7c7ee5c09b4e8198bdbb1ecb8c1c1b/PSI
Could the issue be due to network load balancer?
Could the issue be due to Sticky session configuration on the load balancer.?
How can we get to the root cause of the issue?
Which logging category should we set to 'Verbose' that can give us some hint.
Update: We tried to capture the requests through fiddler and observed that when fiddler is running on the client computer then the connection works perfectly fine even through the load balancer. Probably fiddler is reformatting the SOAP
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If we do not run fiddler and run some other similar tool (like Charles) then it again gives the issue and the request stucks at /PWA/_vti_bin/psi/winproj.asmx
We ran Wireshark on the servers and found the following for that web service call:
[TCP Previous segment not captured] Continuation or non-HTTP traffic.
Please let me know if someone could provide any hint what can be done next.
Regards, Amit Gupta

There are several ways to configure your load balancer. I would suggest that you work with the network engineer, the load balancer vendor and your project administrator to resolve this issue.
Basically you need URL to be resolved correctly. Also, I don't believe PS2007 did a good job handling load balancing, so you may need to bring someone in good with IIS and see they can tweek IIS to manage the cache better.
As I go back and look at your analysis, I think you should probably look at upgrading to Project Server 2013. They made some improvement in load balancing and the management of distributive cache.
I assume you have 4 WFE because you have thousands of project users. Roughly how many you have? Over 1000, over 5000
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Michael Wharton, MVP, MBA, PMP, MCT, MCTS, MCSD, MCSE+I, MCDBA
Website http://www.WhartonComputer.com
Blog http://MyProjectExpert.com contains my field notes and SQL queries

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Hi,
Issue is with the specific report not able to execute when the query is cancelled and getting an error when you are cancelling an already executing query.
Receiving an error message during running one of our report in the
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- Select the value for 8 prompts
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The error message is the following:
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Till now we have made the following changes:
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2. Add or change the following variables:
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u2022 WID_STORAGE_TOKEN_STACK_SIZE (this sets the maximum number of tokens stored on disk. It is 10 by default.)
u2022 Deleted cookies.
u2022 Add the Java Runtime Parameter value from following path:
Start - > Control Panel-> Java -> Java Applet Runtime Settings
Click on View.
Add the Java runtime Parameter value: Xmx200.
It is not a machine specific issue however it is intermittent.
Please advice.
Regards,
Pradnya Kokil

Hi Pradnya,
Following solutions might help you to resolve the issue.
Solution1:
To achieve optimum performance, the developer should limit the number of new windows that can be opened using the OpenDocument function, particularly if using it within the drill function.
If you must open a new window each time, you can increase the number of document instances available on the system by modifying parameters in the webi.properties file:
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3. Uncomment the FAILOVER_SIZE=10 line by removing the # from the beginning of the line.
4. After FAILOVER_SIZE, add the following:
STORAGE_TOKEN_STACK_SIZE=40
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6. Restart the application server
Solution2:
Do not use Control Key + N or File New from Browser for invoking new instance of Browser
Avoid opening Infoview by Hyperlinks.
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Save and close the file
Restart the web application server to apply the changes
Regards,
Sarbhjeet Kaur

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Hi Experts,
When i am trying to apply template to my report ,I am getting error like this...
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Hi Kavya,
Try to apply the predefined template in these methods
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When I then go to export to Media Encoder, it crashes repeatedly.
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As far as I know "My Documents" is a Windows thing... giving more information when asking a question is a good thing... Information FAQ http://forums.adobe.com/message/4200840
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The problem I faced was related but just slightly different - solution is below. This is really only an issue if your AS Java server is on a different server than your NWDS and a firewall is active.
Error when trying to publish ConverterWeb demo project from local dev machine CE 7.2 Netweaver Developer Studio to server CE 7.2 AS Java was:
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[ERROR: 7/10/10 10:58 PM /userOut/daView_category (eclipse.UserOutLocation)
Thread[Thread-22,5,main]]
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Edited by: adamtarshis on Jul 11, 2010 8:16 AM

Could not retrieve Entreprise global template

I just installed Project 2010 Pro & Server, both seems to be working ok by their own, but when i try to connect Pro to Server I keep getting the message "Could not retrieve Enterprise global template. There seems to be a problem with the database,
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Since the error comes from Project Professional I posted this here, even when it might be cosidered also a Server issue. Anyways, I really need to fix this so any help will be very welcome.
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Good news!
Working around with your last question, I logged on to my laptop with two different users, the Administrator and a Portfolio Manager creating their correspondent Project Server accounts, and both worked fine! So I came back to my user and completely deleted
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Hi,
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From the error description it suspects that there is some configuration issue. Also agree with Jeremy, please check whether it has 1024 MB of memory. Then suggest you to recheck the steps with below link and then verify the result.
You can run the following command line:
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Error ADS: com.adobe.ProcessingException:Could not retrieve(200101)getting

Hi,
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Error :
ADS: com.adobe.ProcessingException: Could not retrieve(200101)
Message no. FPRUNX001
Diagnosis
An error occurred when Adobe Document Services (ADS) was launched.
System Response
Error message
Procedure
When troubleshooting, follow the steps described in SAP Note 944221.
First check the connection to ADS. You can use the program FP_PDF_TEST_00 to do this. From SAP NetWeaver Release 7.0, the program FP_CHECK_DESTINATION_SERVICE must also run successfully (both with and without the checkbox selected on the selection screen). If this program does not run successfully, there is a error in the configuration.
Please help in this case.
Regards
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Hi,
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Hi ,
Thanks for your reply.
This is what I see in the log file in the exceptions folder
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ADS: COM.adobe processing exception could not retrieve a password

Hi,
I am getting the error while clicking onto the print preview option at VF03. I am not able to get any output after that. Please help to resove this issue. The print preview report is in Adobe format.
ADS.com:Adobe processing Exception could not retrieve a password for credentials:reader rights(200,101)
regards
raj

Hi,
That error message would sure to seem to point that the credentials are not accessible to the user that ADS webservice call is being made by,
Check for user credential
Check for below url as well
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Hi,
I have configured ADS in NW730 EP system which is connected to ECC 6.0 system.
When i perform the configuration tests in SA38 as per note 944221 ,
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ADS com.adobe.ProcessingException : Could not retrieve credential for alias : ReadersRights(200.101)
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Hi Florian,
In my case the NW is 731. In NWA / Configuration / Infrastructure / Adobe Document Services / Documento Security, I put the pfx file through Manage P12 files... After this I added ReaderRights Alias and password that SAP sent me with pfx file.
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various systems.
I haven't found any trace of this error appearing for anyone else in the system, only for my Admin id. I don't know if it has something to do with not having an Exchange account set up for it, or if there is something else missing. In searching
for this error I can find lots of references to Kerberos, but we don't have that running at this company. I'm not sure why it says Kerberos in the error message.
Any ideas?
THanks.
Ted
P.S. Here is the error:
SPSecurityContext.WindowsIdentity: Could not retrieve a valid windows identity for NTName='Domain\ID', UPN='[email protected]'. UPN is required when Kerberos constrained delegation is used. Exception: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]:
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at Microsoft.IdentityModel.WindowsTokenService.CallerSecurity.CheckCaller(WindowsIdentity callerIdentity)
at Microsoft.IdentityModel.WindowsTokenService.S4UServiceContract.PerformLogon(Func`1 logonOperation, Int32 pid)
at SyncInvokeUpnLogon(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage4(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet))..

Hi Ted,
What operations(e.g. create a site?) are your performing with your "admin" account, when you are getting this error?
Please check the following article with similar posts, e.g. grant the admin account proper permissions, or modify the config file (please back up the original file in a safe place for recovery in future), etc., let us know results.
http://onefootinthecloud.blogspot.jp/2012/01/save-template-error-no-windows-identity.html
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/efb39291-857c-4a85-b244-56712f11430a/sharepoint-2010-migrated-to-claims-strange-error?forum=sharepointadminprevious
https://social.technet.microsoft.com/Forums/sharepoint/en-US/b4d06b64-a713-480e-a00c-d02a466ad891/claims-to-windows-token-issue?forum=sharepointadminprevious
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support

Could not retrieve the doc with the passed obsolete token(Error: RWI 00323)

Error using WebService API via Tomcat and .NET framework 2.0. Am storing ReportEngine and Session instance memory as suggested but still get this error. How can I reset tokens or increase token limit so this error does not occur.
Inner Exception
Type : BusinessObjects.DSWS.DSWSException, BusinessObjects.DSWS, Version=11.5.4100.0, Culture=neutral, PublicKeyToken=692fbea5521e1304
Message : getDocumentInformation exception (Error: RWI 00323)
Source : DSWS Web Service Consumer
Help link :
ID : R1
WebServiceID :
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at com.businessobjects.rebean.wi.occa.WebiReportEngine.getDocumentFromStorageToken(WebiReportEngine.java:239)
at com.businessobjects.dsws.WebIntelligenceReportEngineManager.openDocument(Unknown Source)
at com.businessobjects.dsws.wsb.reportengine.WebIntelligenceReportEngineSoapImpl.getDocumentInformation(Unknown Source)
at com.businessobjects.dsws.reportengine.ReportEngineSoapImpl.getDocumentInformation(Unknown Source)
at com.businessobjects.dsws.reportengine.ReportEngineSoapSkeleton.getDocumentInformation(Unknown Source)
at sun.reflect.GeneratedMethodAccessor166.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:402)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:309)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:333)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:71)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:150)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:120)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:481)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:323)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:854)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.businessobjects.dsws.wsc.common.axis.FlashFilter.doFilter(Unknown Source)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
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at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
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at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
Caused by: com.businessobjects.rebean.internal.util.storage.InternalStorageException: token:we00100000e9816b1c411b is probably too old, could not be found in token history...
at com.businessobjects.rebean.internal.util.storage.ClusterStorageManager.retrieveObject(ClusterStorageManager.java:380)
at com.businessobjects.rebean.wi.ReportEngineImpl.getDocumentFromStorageToken(ReportEngineImpl.java:449)
... 47 more
CauseID : RWI 00323
CauseMessage : Could not retrieve the document with the passed obsolete token. (Error: RWI 00323)
CauseDetail :
CauseException : com.businessobjects.rebean.wi.ConfigurationException
Data : System.Collections.ListDictionaryInternal
TargetSite : BusinessObjects.DSWS.ReportEngine.DocumentInformation GetDocumentInformation(System.String, BusinessObjects.DSWS.ReportEngine.RetrieveMustFillInfo, BusinessObjects.DSWS.ReportEngine.Action[], BusinessObjects.DSWS.ReportEngine.Navigate, BusinessObjects.DSWS.ReportEngine.RetrieveData)
Stack Trace : at BusinessObjects.DSWS.ReportEngine.ReportEngine.GetDocumentInformation(String documentReference, RetrieveMustFillInfo retrieveMustFillInfo, Action[] actions, Navigate navigate, RetrieveData retrieveData)
Thanks

You can reclaim storage token stack space by sending Close action to any document you're done with.
You can increase the storage token stack space by editing the Web Services Provider app dswsbobje.war, the file WEB-INF\classes\webi.properties. Look inside that file for the storaget token stack size setting.
Sincerely,
Ted Ueda

Could not retrieve template fields:Wrong document format or adapter mismath

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