Creative Cloud applications prompting for sign in

Hi there all,
I work at a Secondary College, we have deployed Adobe CC using the Creative Cloud Packager. We have some machines at the moment that are prompting for sign in, advising the trial period has expired.
Not sure why this is happening to some machines and not to all.
Any advice on this will be greatly appreciated.
Cheers
Simon

Hi jonattebury81 ,
For your light-room launch issue,please try the steps mentioned in the link:-
https://helpx-internal.corp.adobe.com/content/help/en/lightroom/kb/unable-launch-lightroom -55.html
Please let me know if this helps.
Sarika

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Creative Cloud applications unexpectedly revert to trial mode

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I have an Creative Cloud account and all my apps reverted to the trail mode. I have tried the help provided bij Adobe but this does not work ( Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM.
I follow the instructions but it keeps asking for the Key.
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Jan

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Please follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
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So here is my problem
Our company has just upgraded to Creative Cloud for Teams, but when I went to install the software on everyone's machines, I noticed that we were missing certain CC apps.
I also have a Standard CC license for my personal use to compare this to. Please see the attachment to show what our CC for Teams Application Manager Shows for availability.
As you can see I am missing: Edge Code CC, Edge Inspect CC & Edge Reflow CC
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Hello BEA Marcom
I would suggest that you removed the old Adobe Applications manager. Please see the following Solutions 1 & 2 in this doc
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Then after that is complete click here to download the updated Creative Cloud application manager and install the software.
https://creative.adobe.com/products/creative-cloud
You should be able to see the missing Creative Cloud apps that you are looking for
Please let us know if this resolves your or not. Could you please take a moment to come back to this discussion and mark the "Correct" if the issue is resolved. Doing this greatly benefits your fellow users.
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How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
The problem tracking updates with Desktop Creative Cloud Software are;
1)We have to have it installed with the CC applications in-order to get the notification of the latest updates and have to check everyday.
2)Only relates to the latest updates, so in-between we may miss a prior update unknowingly.Hence, the remote machines having those updates may not get detected with the software version update which would create problem in reporting.
3)For all CC products, there is no base or previous updates available for installation if we miss one.
I went through the Adobe Products Update pages [Product updates] which holds good when it comes to Acrobat and Reader software which I follow to track down any newer updates but this is inconsistent when it comes to CC products like in After Effects CC, Dreamweaver CC etc...
So overall to be very specific, is there any one channel I can follow to get the notifications only for the updates on CC products and then may be I can rely on Desktop Creative Cloud for installation if not available anywhere like in product update pages of Adobe ?
Regards,
Subrat

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I had the same problem. I could not find the file suggested in the help link above.
I tried another solution discribed there:
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Beth

The CC has been activated twice In the months of June & July this year. To install & activate it for third time.
You need to deactivate it from PC,
When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from preinstalled machine, Open any Adobe CC application > Help Menu > Signout.)
Next it will allow you to activate on your new machine,
Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
It will reactivate the CC on the first machine.
You have already deactivated it from one machine, hence you can activate it on third computer.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
In case the is still not resolved, please contact Adobe at
http://adobe.ly/yxj0t6
Regards,
Rajshree

Adobe Creative Cloud applications

Has anyone else had trouble with downloading the Adobe Creative Cloud applications? I got everything I needed onto my iMac with no problem; now I want to get the programs onto my MacBook Pro, but I can't sign in with my ID on Adobe's website from my MacBook -- it says:
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I checked my ID and password countless times; I'm entering it in correctly.
Argh! Things of this nature NEVER go smoothly for me. Any ideas?? Thanks in advance!
Wendy

OMG... I feel like a dork. All I did was forget a period in my email address.
Jeez... I think I need to go to bed and call it a day. *LOL*
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The Creative Cloud Update worked for Photoshop. However, it shows my LR 5.4 as "up to date" and the CC version will not load. Advice was to uninstall LR using the Adobe Uninstaller but it doesn't exist on my iMac with Mavericks. What am I suppposed to

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Long titles seem to be happening a lot since the last forum software update so it's not just you!
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M

I am unable to install my Creative Cloud applications

To add to the confusion: I have the full Creative Cloud installed since its first inception in 2012 and I'm a paying member. Now I cannot install lightroom or any other program that I should be able to install according to the downloadcentre, the AAM just doesn't want to install them whatever I try. I even tried yelling very loud and expressing my discomfort in very explicit terms but as usual it just did nothing. So now I'm asking you, dear adobe servicecenter, can I please get a program that actually gives me what I pay for?
Windows 7 x64 -32 GB memory, some 11 TB diskspace and adminrights granted to the AAM.

Wiko1967 it sounds like you are clicking download on the download center page at https://creative.adobe.com/. Please try using a different browser and try again. You should be prompted to download and install the Adobe Creative Cloud application.
You can find more details on how to install your applications at http://forums.adobe.com/thread/1234831.

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I am using Windows 7 - I have an adobe account .
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I get the icon on the desktop for Creative Cloud.
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Hi Traceyann7,
Thanks for the information.
I would like to suggest a link which could be a great help to you.
Link : You are no longer signed into your Creative Cloud applications
Thanks,
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Windows 7 Professional.

Or it could be patially related to typical pains when a company makes an enormous transition like this. Ironcially, just as i said in my post, my issue resolved the next day.
Listen, I undertstand the concern and certainly the frustration. I spend nothing short of 14 hours per day with Adobe apps open. primarily After Effects, Photoshop and Illustrator. I know the hassle and I know the frustration of constantly having to sign back in, which i did for a bit too. But it's just a little melodramatic when people make idle threats they aren't going to follow through with anyway, about using a product that does what this does, and is such an enormous productivity tool that people say silly things. that's what I'm referring to. If you're going to choose an entire platform different than Adobe becuase theyr'e having issues on a brand new method of service and delivery you're an idiot anyway. Wouldn't you agree that the statements of ' i don't have time to test something' are a litle ridiculous? name any product, or purchase in any part of your life that has never failed at anything? and then saying thigns like it's suddenly an unstable environment, when the problem they're complaining about (and the complaint of course it legitimate) has absolutely nothing to do with the stability of the product?
it's the overblown, silly statements that make people look foolish, do nothing to help the issue, and offer nothing that crack me up. When I read someone saying things like that i pretty much ignore anything else they say because reason isn't something they are using at that point anyway.
See what you said? that has nothing to do with anyone I'm talking about. You made a valid point, didn't make silly comments like what I'm referring to. you said something I don't agree with, but you dind't go overboard and get all dramatic about it. I don't agree that it's an ongoing degredation of their rep. there is nobody even remotely close a valid competitor out there for this in the first place (depending on what software yoiu're referring to, but since we're in the CC forum i assume that's what you mean). The fact is, their reputation is so strong, no other software company can even compete. But even so I still see progress and innovation. Intel had a cushion with no competitor at one point, then AMD came in, and if you notice, within a couple years of AMD getting very popular, Intel started releasing their upgraded technology in less than a third of the time. But I don't think I see that laziness from Adobe. I don't honestly know that the reason is they moved to a subscription based environment but I know that almost all big software companies are at leasdt considering it. heck Microsoft was talking about changing their licensing and doing it the same way. And it's not for greed I'd guess, it's to comabt theft. At least that's my guess, i have no idea, but i don't believethat it's done and they would change their entire business model for a reason lefss important.
While we're on that topic I'd like to point out i bet this new process makes an enormous dent in the piracy, at least short term, so for me I applaud it. because when so many people steal the software, it means people like me, and i assume you, pay much higher prices for our legit licenses. So anything that can be done to thwart that has my full approval. But it also just happens to have some nice benefits, in that the pricing is pretty ridiculously low IMO for the entire suite of apps for 50 bucks per month. let' be honest, anyone using them for business which is primarily what this softwre is geared to, understands that while it might seem high, it's tiny compared to the montly cost of doing business, to keep an up to date, suite full of apps that would cost thousands were it not for the subscription. I'll admit, I bought the full suite on the montly just because it made sense. And it actually paid off. Recently I had a client that desperately needed ihs forms migrated to interactive. they were word docs, excel and plain pdfs, but because I happen to have a license for Acrobat, i was able to import those into pdf files and convert them to interactive forms. Then recommend he use the online service to manage them, and frankly it paid for 6 months of licensing for 10 hours work. were it not for the subscription based licensing i'd not have even been able to offer the service because I wouldn't have paid for acrobat.
Complaining about a piece of software you buy that doesn't work in an area, regardless of where it is, makes perfect sense. But the statements I'm referring to equate to someone buying a house, finding out the key doesn't work, or the doorknob is broke, throwing their hands up and saying 'i'm finding anohter house'. it's silly, and everyone knows there's no merit to it. But i get frustrated seeing it over and over, frewquently by people that hven't even paid for the software. Sometimes I post thing I shouldn't but hey, don't we all?
I like to browse these forums becuse I'd say i've learned as much of my knowledge by reading tricks, tips and resolutions posted in forums as I did through my classes and education. That's possibly an overstatement but not by much. I do get just as frustrated at the people constantly trying to belitte the company as they do with their issues.

Photoshop CC unexpectedly terminates just after startup. Other Creative cloud applications starts normally. Any sugggestions?

Photoshop CCunexpectedly just after startup. Other Creative cloud applications starts normally. I am running Windows 7 64 bit, GForce GTX670. Any sugggestions?
I've tried re installing photoshop, tablet drivers, adobe cloude, and graphic drivers. I get no error messages and when I open a file in photoshop, i can see the picture for about 3 seconds, before the program terminates, I can't find any start up log either.ava
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