Creative Cloud not showing my apps.

I need help with this. When I try to bring up the list of installed applications on my machine, it says "Download Error." It has been doing this for two days.
My previous question about this issue asked last night was deleted. I need help please.
Thanks.

I don't want to have to do that every time I want to update an app. Isn't there an easier way or can adobe at least release a fix?

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My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

App in Creative Cloud Not Showing Up

I accessed the download manager and installed Adobe Acrobrat X from it - but I still can't see the app in my creative cloud list. When I re-open the app download manager, Acrobat is showing as "installed" but I can't access the program through the cloud. Please help! Thanks.

Hi Scovey,
For Acrobat X you have to install it through the Adobe Application Manager and you have to uninstall any prior versions
Uninstall Acrobat X in Mac OS®
        In Applications > Utilities > Adobe Installers, select the Acrobat X Uninstaller and double-click it.
        Follow the onscreen instructions to uninstall Acrobat.
        In the Authenticate dialog box, type the user name and password for an administrator account and click OK.
         Note: The uninstaller removes only Adobe Acrobat X files from the system. It does not remove Adobe Reader files, Acrobat user data, or files that are shared with other Adobe applications.
    (Optional) Move any Adobe PDF Settings files that you created from the Library/Application Support/Adobe PDF folder and drag the folder to the Trash.
Uninstall Acrobat X in Windows®
    Open Control Panel > Programs and Features (Vista/Win 7) or Add/Remove Programs (XP)
    Find the entry for Acrobat X, select it
    Click Uninstall and follow the on screen instructions
This doc describes the issue:
Acrobat shows as "Installed" in the Adobe Application Manager after uninstalling.
http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html
After you uninstall the option to install should be available in Adobe Application Manger
-Dave

Why are the programs in my creative cloud not showing?

Hi I've been trying to download programs out of my creative cloud and they're not showing up, I uninstalled and re-installed it back on my computer and I'm still having the same problem. I also upgraded from the single plan to the full plan where I can download everything and I can't download the programs either.
Thanks

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Creative Cloud not seeing installed Apps

After experiencing the A12E1 error when attempting CC update, I found a solution on the Forum, which was to basically remove folders, run cleanertool and donwload & re-install the Creative Cloud app.
That fixed the error problem, however, after signing into my account, the CC app indicates that I haven't downloaded any apps and does not recognize anything that was previously installed.
I'm concerned that this will affect any updates to those apps in future and wonder if there is a way to have CC 'scan' for installed apps or sync with my account somehow.
Thanks in advance if anyone has a solution,
Alan

Thanks Mylenuim,
I checked pref's and North American English is checked and I have to assume that is was the installing language as well.
I pointed the "install Location" to my Applications folder and rebooted, but that didn't do anything at all.
Any other ideas? Any Adobe ppl have a solution?

Creative Cloud still show an app as installed and up to date after app was uninstalled, therefore cant reinstall

I previously installed Acrobat XI Pro trial. I have since purchased a subscription to Creative Cloud. I uninstalled the trial and attempted to re-install from the Creative cloud but the app still shows its installed and up to date. How do I fix this?

RUn the cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Creative Cloud not showing applications after recent update

Creative Cloud is no longer showing any applications after the recent update. I have rebooted and still nothing.
I am using Windows 7 x64.

Hi m3w_pokemon,
When you launch CC desktop are the panels blank. If yes then navigate to C/users/User name/Appdata/Local/Adobe/OOBE/opm.db and trash it.
Sign in with your Adobe id and the apps shoud be visible.
Regards,
Romit Sinha

I downloaded Creative Cloud not showing on desktop and photoshop won't open

I downloaded Creative cloud, wasn't working properly, uninstalled it, tried to reinstall it, and now not showing on desktop. Neither is Photoshop. How do I find photoshop to use the free trial version?

use search function to find "creative cloud" program. If not, you need to download it again.

Complete creative cloud not showing in subscriptions

I paid for the complete creative could and I got a confirmation email , however this does not show in my products, https://www.adobe.com/account/my-products-services.html , so I still get 30 days trial.
Why is this happening???

Hello
On what basis can I dispute with the bank, and you didn't even give me a valid reason why the transaction didn't work!
I discussed the login issue with another person, and there is not Adobe account linked to my Gmail, only the yahoo one which is not showing the creative cloud application.
Can you please send a phone number or email for someone who can get to the bottom of this.
The problem is clearly not going to be resolved, since I still don't know how I can purchase that subscription.
Regards
Nadine Aboulhosm
Sent from my Samsung Galaxy smartphone.

Creative Cloud not loading the 'Apps' page

Recently downloaded Creative Cloud and everytime I go onto the Apps link to look at the Apps I can download it just gives me a loading screen. And it doesn't budge from that. I have tested my internet connection and it is working fine (around 20 mbps) so is there anyway I can get around this? As I need Creative Cloud for my University work. I am using MAC OS X MAVERICKS.
Thank you.

Hi oliemichablabla.
please use the following link for resolution.
App doesn’t open | Progress wheel spins continually
Cheers,
Kartikay Sharma

How do I fix Creative Cloud to show ALL my apps that I have installed ?

Here my specs : Windows 7 Pro 64 bit ● 10GB DDR3 RAM ● Intel Core i7 ● AMD Radeon HD 5700 Series
Here my story :
One day, little Creative Cloud said it had an update to be installed on itself. Possibly taking it from version 1.7 to 2.0 or something. I clicked on update. Creative Cloud started downloading and once it was done it said update complete. I clicked on finish or something. Once that happened, it disappeared completely. Gone from taskbar, Window closed and shortcut gone ! I looked into the Creative Cloud folder, in the Adobe folder and there were two folders : Adobe Creative Cloud and Adobe Creative Cloud_2.7.0.413. I then went into the Adobe Creative Cloud folder and double opened the application therein. It opened the Creative Cloud desktop app BUT showed it had an update just as before for itself. I AGAIN clicked on update, and then it said "Error 50" , unable to update. I searched around and somewhere on the forums it said I must download adobe cloud and reinstall it. I did that and ever since that dreadful day, little Creative Cloud desktop app doesn't want to show ALL my installed apps anymore. It simply shows only 2 !
This is what I have : Photoshop, Dreamweaver, Flash Professional, Media Encoder, Fireworks. What it only shows in Creative Cloud desktop app : Flash Professional, Dreamweaver.
What I tried doing :
1.) Re-installing the Adobe Creative Cloud desktop app.
2.) Changing the directory settings for APPS and pointing them to the actual location of the installed apps.
3.) Deleting or renaming the "opm.db" file.
4.) YES, I RESTARTED MY PC !!!
What I want to do :
1.) Receive a fix that will make ALL my installed apps show.
2.) Find out what the hell the difference is between the concept of having TWO versions of the same program installed BUT getting updates for BOTH like "Adobe Photoshop CC" and "Adobe Photoshop CC 2014". I installed the Adobe Photoshop CC this year almost 2 months ago for example. Then CC told me there is an app update and that got me Adobe Photoshop CC 2014. Now I have two versions of the above listed programs... Why doesn't CC just UPDATE the Adobe Photoshop CC, rename and list ONLY Adobe Photoshop CC 2014 in the end ?
What I do not want : RE-DOWNLOAD OR RE-INSTALL ALL MY INSTALLED APPS ! This not only will cost me a lot of internet bandwidth but also a considerable amount of time. There must be a simple fix as all files are in place ! I can launch all apps individually and they are working both the "" versions and the 2014 ones.
My question : How do I fix Creative Cloud to show ALL my apps that I have installed ?

Hi alextz11,
The email in the forum does not reflect any Creative Cloud order. Please follow the steps in
Locate the C:\Program Files (x86)\Common Files\Adobe\OOBE directory and rename it to OOBE_OLD
Download and reinstall the Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
You can also consult : http://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope it helps your issue.
Regards,
Rajshree

Design Standard, and Design Premium, Design Web, and Web Premium don't show up as applications we can package in Creative Cloud Packager. What app replaces these in CC?

Using our Enterprise License key Design Standard, and Design Premium, Design Web, and Web Premium don't show up as applications we can package in Creative Cloud Packager. What apps replaces these in CC?

If your machine does not meet the tech specs for an application, the application will not be listed/offered in the manager. In this case Premiere Pro CC is a 64-bit application and your machine is 32-bit.

Creative Cloud Widget shows options to install apps even though they are present on the system already. (Retina MacBook Pro - OSX Yosemite)

Finding that the Adobe Creative Cloud Widget/Launcher that drops down from the 'system bar' at the top of the screen now is not showing the apps that area clearly installed. It was accurate immediately after install, but I have noticed that it only shows two of the thirteen installed applications for the past week or so. Any ideas how to fix this and make it accurate again?

Hez_Godfrey please utilize the steps listed in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to restore the list of installed applications. I would recommend beginning with solution 2.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another.

My new apps have changed to try within creative cloud; and my installed apps will not authenticate. I recently canceled one subscription and replaced it with another. Can you please look at it and correct?

Solution for Windows 8.1: Locate the C:\Users\USER\AppData\Local\Adobe\OOBE folder. Log out of Creative Cloud and from Task Manager end task for Creative Cloud. From the OOBE folder delete ALL files. Do not delete folders (com.adobe.accc.apps & com.adobe.accc.home). When complete, restart Creative Cloud and log in with ID and Password.

Creative Cloud not showing my apps.

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