CRM Mobile Apps upgrade issues

Hi,
Was wondering if someone can share the experience in upgrading mobile clients. We have gone through a lot of trouble [12% failure rate on 1500+ clients] and although a lot of efforts, we do not seem to get rid of this percentage. Main issues: ClientUpgradeTarget starts deploying old versions still on the laptop, expected admin credentials are often not applied by the mechanism since registry key deletions are not executed, SQL server timeouts during tablescripts and so on. The upgrade reporting [CRM tables SMOGSYSMON and SMOGSYSMP] is not helpful as well and so it is difficult to keep track of what is in the field.
I've looked for other alternative distribution mechanisms but the pain is that it will difficult to manage the active site user base [which is available through SMOEAC]
Management [sounds like Carnivale] wants to get it done through a "single button push".
Any advice or view would be appreciated,
Sebastiaan.

Sebastiaan
Your failure rate for off-field-release-upgrades looks still pretty low to me from my own experience. Surely a push-button-upgrade would be nice, but the upgrade procedure still has some serious problems in it. The only doable way is deinstalling the old version with another SW-management tool and then re-deploying the (new version of the) application. However for the site assignment one has to do a bit of work and writing some own procedures (reading out the old site_id and setting it again in the new client).
If you are talking about regular upgrades via packages, this should not happen; but it is absolutely necessary to have exact the same installation on the clients in order to use the SAP SW deployment successfully.
Regards, Kai

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