CRM Outlook Client - Set regarding throws an error

When I switch from the Account entity to other entities in the Set Regarding (Look Up Record) I get an error:
An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.
It´s in a CRM 2011 UR 18 environment + Outlook 2010/2013. This error happens to all users even though I tried given a test user a system admin privileges.
The script error I get is this:
   <Message>Unable to get property 'Success' of undefined or null reference</Message>
   <Line>670</Line>
   <URL>/_controls/lookup/lookupinfo.aspx?LookupStyle=single&browse=0&enableRemoveBtn=1&objecttypes=1%2c2%2c3%2c112%2c1010%2c4402%2c10000%2c10014</URL>
   <PageURL>/_controls/lookup/lookupinfo.aspx?LookupStyle=single&browse=0&enableRemoveBtn=1&objecttypes=1%2c2%2c3%2c112%2c1010%2c4402%2c10000%2c10014</PageURL>
   <Function>anonymousr:Unabletogetproperty'Success'ofundefinedornullreference</Function>
   <CallStack>
    <Function>anonymousr:Unabletogetproperty'Success'ofundefinedornullreference</Function>
   </CallStack>
I´ve tried trace logs on the server without much help + Diagnostics for Outlook give similar results as the script error above.
Has anybody encountered this error before or similar?
Regards,
Ragnar

Hi Ragnar,
Can you verify that the version of the Outlook plugin you have is 5.0.9690.4376? This is the version for UR 18:
http://support2.microsoft.com/kb/2958724
If not, please download and uninstall your current version of the Outlook plugin, and reinstall with this version:
http://www.microsoft.com/en-us/download/details.aspx?id=44265

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We have a test install of CRM 2013 which is working correctly on the server. Logon via the web is ok.
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Blog:
http://blogs.technet.com/rmilne
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
Thanks Rhoderick, issue still persists
can you also help clarify what you meant by "configuring the switch ports on the servers"?
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I contacted Adobe since I have a subscription and created a ticket. I spoke again with the helpdesk represenative and he raised the issue with the engineering team during a meeting that they had today. This compatibility issue will be examined and proposed for a fix in an upcoming release / update of Adobe Reader.
MD

Manually setting a new email account per Outlook settings will resolve the error message as well.

Good day! On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Un

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

Hi,
Was it working fine for you before?
Is it with some specific documents?
Are you able to convert the word/excel files to pdf?
Regards,
Rave

Good day!   On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09 When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Una

Good day!
On the ultrabook Asus (System Settings: WIN 8.1 64-bit, Core I5-3317U CPU @ 1.70 Ghz, Memory 4 Gb), set Adobe Acrobat XI Pro 11.0.09
When you convert to any format via SaveAs in WORD, EXCEL, or via the Export file in ... throws the error "Unable to process the document in the module Save As. File not created"

This happens with any file .
Send a file with the screen errors and system data . Also send a couple of files PDF.
Translates only txt format.
Acrobat установлен: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:46
Браузер по умолчанию:
Версия BIOS: _ASUS_ - 1072009
Версия ОС: 6.2.9200
Всего виртуальной памяти: 4194176 KB
Всего физической памяти: 4077252 KB
Графическая плата: Intel(R) HD Graphics 4000
    Версия: 10.18.10.3412
    Отметить: Не поддерживается
Доступная виртуальная память: 3638168 KB
Доступная физическая память: 1689940 KB
Имя пользователя: Vazgen
Имя системы: VAZGENTAICHI
Монитор:
    Название: Intel(R) HD Graphics 4000
    Разрешение: 1920 x 1080 x 60
    Бит на пиксел: 32
Название ОС: Microsoft Windows Vista
Папка Windows: C:\WINDOWS
Папка для временных файлов: C:\Users\Vazgen\AppData\Local\Temp\
Почтовая программа по умолчанию: Microsoft Outlook
    mapi32.dll
    Версия: 1.0.2536.0 (winblue_rtm.130821-1623)
Производитель ОС: Microsoft Corporation
Процессор: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1696 Mhz
Сведения о Windows:
   Планшетный ПК: Да
   Начальная версия: Нет
   Media Center Edition: Нет
   Медленный компьютер: Нет
Сведения о сеансе:
   Тип загрузки: Обычный
   Завершение работы: Нет
   Сеть: Доступно
   Внутри Citrix: Нет
   Внутри VMWare: Нет
   Удаленный сеанс: Нет
   Удаленное управление: Нет
   Использование JAWS: Нет
   Использование Windows-Eyes: Нет
   Использование NVDA: Нет
Сведения об Acrobat:
   Изолирование программной среды: Отключить
   Связанная программа для чтения: Нет
   Multi-Reader с поддержкой Desktop: Отключить
Сведения об отображении:
   Ширина экрана: 1920
   Высота экрана: 1080
   Число мониторов: 2
   Число кнопок мыши: 2
   Мышь с колесом прокрутки: Нет
   С маркером Windows: Нет
   Двухбайтовая кодировка: Нет
   С редактором метода ввода: Да
   В программе для чтения с экрана: Нет
Сведения об учетной записи:
   Права пользователя: Администратор
   Управление учетной записью пользователя: Ограниченное
   Целостность процесса: Не определено
   Тип профиля: Отсутствует
Установленные приложения:
   Версия Office: Office 2013 32-bit
Файл подкачки: 4194303 KB
Часовой пояс: Московское время (зима)
Язык: Русский (Россия)
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\IA32.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:18
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\PaperCapture.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:43:36
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SaveAsRTF.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:20
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Updater.api
    Версия: 11.0.9.29
Дата создания: 2014/09/12
    Время создания: 13:44:22

CRM Outlook Client - Set regarding throws an error

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