CS2 Is Not Activating Properly

Yesterday, I got a new Gateway computer with Vista, an Intel Quad Core, and 6 RAM. For some reason, even after I activate the software, the programs keep saying that the serial number isn't valid. I tried re-installing it twice, and it still doesn't work. When I enter the same number into InDesign, it keeps telling me it's invalid, and Acrobat and Photoshop won't even start. I know I've been typing the SN correctly since I keep checking it whenever I enter it in and it's definitely not a pirated copy. It also worked fine on my old Dell that runs XP, and whenever I try to uninstall the thing, it goes to deactivate the serial number on the internet. Any thoughts?

I had the same problem with CS2 and XP (though my 'not valid serial' error appeared out of the blue a long time after installing).
I just bought a new computer running Vista 64-bit and I got that error message the first time I tried to run the Adobe programs.
I applied the same fix to Vista as I did to XP and I am now able to run the programs without the error.
b Here is the fix I found in the Tech Notes that worked with XP and Vista:
http://kb.adobe.com/selfservice/viewContent.do?externalId=332523&sliceId=1
>Issue
>When you start any Adobe Creative Suite 2.0 application on Windows XP x64 Edition, the application returns the error message, "Your user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit."
>Solution: Remove Adobe Creative Suite, and then reinstall it to a modified installation path.
>Use the Add Or Remove Programs utility to remove Adobe Creative Suite. Make sure to remove all folders and registry entries. To delete folders or registry entries that remain after you use the Add Or Remove Programs utility, follow the manual removal instructions in document 319474 , "Manually remove Adobe Creative Suite (2.0 on Windows XP Professional x64)."
>When you reinstall Adobe Creative Suite, edit the installation path, and then install the application files to that folder.
>1. In the installer wizard, type C:\Progra~2\Adobe for the installation path. Your Adobe Creative Suite applications will be installed to Program Files (x86)\Adobe.
>2. Resume the installation.
Hope this helps = ]

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Home Move & BT Vision Not Activated Properly - nea...

Hello,
Apologies if there is an answer to this somewhere but I did a search and couldn't find anything relevant... also apologies that this is quite long but the whole saga has been going on for ages so there's a lot to write.
I hope someone is able to advise as to how I can finally get this sorted out though before I have a breakdown!
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Hi LondonKitchener
I am really sorry that you have had so much difficulty getting your Vision working properly. Occasionally we can have problems with how the order is built and it sounds like certain essential elements have been left out of activation, it should just be a case of getting this reported and applied but sometimes it can take a while to get everything figured out and set up correctly.
I'll happy to help you out with this and make sure you know what's happening each step of the way. We can act as a point of contact for you which should make things a bit easier.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hi jaybear,
Welcome to the community and thanks for posting!
I'm really sorry for problems you're having getting your services set up. I can help sort everything out from here. Click on my username and under the "about me" section you'll see the link to get in touch with us.
Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.
All the best,
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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