CUOM + Service Monitor + CUSSM Architecture

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Hello,
I have a new deployment for COUM with service monitor and Cisco Unified Service Statistics Manager and I have 2 servers.
I want to somebody help me who to deploy these solution in 2 servers? I prefer to install COUM with Service Monitor in the same server and CUSSM in the other server, what do you thing?
I have other question, to upgrade COUM 2.2 to CUOM 2.3 I must to pass by cisco to purchase the new license, or I can to use the same license COUM 2.2 for COUM 2.3
Thanks a lot,
Best Regards,
Omar YUNSI

Hi,
It is ok to install CUOM and CUSM on the same server. See the guidelines here for the minimum hardware requirements:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_operations_manager/2.3/installation/guide/prereq.html#wp1124344
In regards to licensing, if you have a license for CUOM 2.2, then the same license file is valid for license 2.3, so you won't need to purchase a new one.
If you decide to install CUOM and CUSM on a different server though you will need to have the license migrated to that server. The license is tied to the mac address of your server.
You can contact [email protected] to have the license migrated if needed.
Best regards,
Shane

Similar Messages

CUOM and Service Monitor

Hi Everybidy,
I have CUOM 2.1 with Service Monitor installed. When i try to configure the sensor using service monitor, the web page giving HTTP 500 Internal server error. and also please advice from where do i get the configuration file for sensor( Cisco 1040 sensor- cnf file)
Regards
Nahas

HI,
Please remove Operation manager and then install again to fix the issue.
Thanks

CUOM with service Monitor

Hi,
I want to install CUOM version 8 with Service Monitor.
I want to know if it’s necessary to have the sensor Cisco 1040 to use and configure Service Monitor or I can use Service Monitor without the sensor.
Thanks a lot,
best regards,
Omar YUNSI

Yes, you can use it without having sensor in your network.
In this case you will add the CUCM as a data source to monitor the calles and CDR records for generating the CVTQ reports.

Adding Service Monitor to CUOM

We have Cisco Unified Operations Manager 2.1.0 installed with Cisco Unified Service Monitor 2.1.0 installed on the same server.
I show this licensing info:
OM Premium 2.0 5009 Purchased
SM 2.0 5000 Purchased
Within Service Monitor I added CUOM Server as trap receiver, but when I go to CUOM Administration - Service Quality Settings all I see is the Events Settings option. I don't see a link to add the Service Monitor to the CUOM.
I inherited this installation, could an option have been missed during initial installation of CUOM?

Operations Manager installs Service Monitor as well. Since you have Operations Manager 2.0.1, the Service Monitor 2.0.1 should be already present on the box. You will need to install the license for Service Monitor to use the Service Monitor functionality.
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_ip_communications_operations_manager/1.0/user/guide/cfgBasic.html#wp1115780

IP Comms Service Monitor

All,
We are working high level requirements for a US Gov sponsor relating to VOIP recording and playback.
We do not currently own or have under our control any of the CISCO Works IP Comms applications.
In general, can the IP Comms Service Monitor provide 3rd party monitoring, storage, and playback of sessions/conferences?
Thank you,
D. Glover

Hi Scott,
Thanks for your answer,
I resolve this problem by checking the parameter recommended of CCM in Entreprise Parameter and I restart the service of CDR in CCM.
In the oder hand I had some problem with CUSSM that can't to collect the data from Service Monitor. so,I follow the procedure "Configure Service Statistics Manager" and I exectute the command: ConfigureSSMToSSLOM without spicefy the port number (the port number that I use is defferent in the defaut port).
Now, when I want to connect to CUSSM I have this error message:
can you please tell me who to resolve this problem?
Thanks a lot
best regards,
Omar

Global Service Monitor (GSM) Config

Hello all, I have recently configured GSM with the external monitoring services being in the U.S.
When I look at the monitor - Authoring>MP Objects>Monitors>Multi-URL Template (*Monitor Name*) it shows enabled is set to true.
However when I look at - Monitoring>Monitoring>Application Monitoring>Web Application Availability Monitoring>Web Application Status - The monitor does not have a check mark next to it.
When I look at - Monitoring>Monitoring>Application Monitoring>Web Application Availability Monitoring>Test State - none of the five external servers are checked and they all say "Not Monitored"
So I'm trying to figure out if it's enabled or not and if not where do I go to enable it? When I have setup internal (Non GSM) web tests they are just enabled so I'm not sure what's different with this one.
Thank you,
Matt

Hi,
Would you please restart the health service on the external servers. And we may try to flush health service state and caches for those server.
In addition, have you followed the below link to install GSM:
http://scug.be/christopher/2013/07/11/system-center-global-service-monitor-installation-step-by-step/
Regards,
Yan Li
Regards, Yan Li

Having Issue with Service Monitor Report when using Oracle DB

Hi,
I set up Oracle XE to store monitoring and message data for Service Monitor. I configured the Database Connection in Policy Studio, and deployed the configuration. When starting the Service Monitor, I got "There are no reporting nodes configured." error.
Here is the detailed message:
INFO 27/Jan/2012:13:13:54.155 [ed46fa00] thread set netsvc threadpool drained
INFO 27/Jan/2012:13:13:55.074 [ed46fa00] rolling file logs/ConfigurationManagementAuditTrail.xml stopped
INFO 27/Jan/2012:13:13:55.078 [ed46fa00] Shutting down Policy Director Manager
INFO 27/Jan/2012:13:13:55.093 [ed46fa00] rolling file trace/ServiceMonitor.trc stopped
[oracle@EDCPR16P0 bin]$ ./oegservicemonitor
INFO 27/Jan/2012:13:13:59.896 [911baa00] Attempting to connect to entity store at federated:file:////u01/app/oracle/oeg11g/oegservicemonitor/conf/fed/configs.xml
INFO 27/Jan/2012:13:14:03.014 [911baa00] Realtime monitoring disabled
INFO 27/Jan/2012:13:14:03.016 [911baa00] Storing metrics in database disabled
INFO 27/Jan/2012:13:14:03.781 [911baa00] cert store configured
INFO 27/Jan/2012:13:14:03.785 [911baa00] keypairs configured
INFO 27/Jan/2012:13:14:03.791 [911baa00] Initializing server
INFO 27/Jan/2012:13:14:04.423 [911baa00] Attempting to connect to repConfig entity store at file:/u01/app/oracle/oeg11g/oegservicemonitor/conf/repConfig.xml
INFO 27/Jan/2012:13:14:04.455 [911baa00] There are no reporting nodes configured.
INFO 27/Jan/2012:13:14:04.456 [911baa00] Initializing report file format transformer
INFO 27/Jan/2012:13:14:13.005 [911baa00] Server initialized
INFO 27/Jan/2012:13:14:13.206 [911baa00] TCP interface
INFO 27/Jan/2012:13:14:13.206 [911baa00] checking invariants for interface *:8040
INFO 27/Jan/2012:13:14:13.206 [911baa00] listen on address 0.0.0.0/8040
It looks like the repConfig.xml file needs to be updated. If so, what elements? Anything else i am missing?

You need to add a Gateway node the service monitor.
To do this browse to http://HOST:8040/
Using the default port, you can connect to the Service Monitor interface in a browser, where HOST points to the IP address or hostname of the machine on which Service Monitor is installed.
Right mouse click and add the Gateway node.

Issue in Global Services Monitor GSM

Dear all,
I'm facing a problem in Global Services Monitor.
The Resources pool contains 4 Management Servers; 2 old and 2 recently installed.
The GSM was installed and was working normally on the old Management Servers.
But, after increasing the number of management servers to be 4 instead of two, the problem appeared.
The GSM is firing alerts on the new MS's and their state are critical (old 2 servers are healthy).
The alert description is as below:
Global Service Monitor Modules: Failed to discover Global Service Monitor locations.
Failure step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: 'a6846da0-e5d7-4bea-ab13-836d89364b60', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''
Message: 'Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'.'
Details: 'System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'gsm-prod.systemcenter.microsoft.com'. ---> System.Net.WebException: The underlying connection was closed:
Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.DiscoveryWriteActionModule.Execute()'
Any clue?
Regards,
Khaled A. Hamad

Hi
Is there any requirement to install the Microsoft Root Certificate on the server where SCOM console is working? Shall I need to purchase Windows Azure Subscription also for GSM? Please let me know.
The scenario is - I have one SCOM server (Including all the server roles on the single server) and other server where VMM server and SCOM console is installed. I have installed GSM Management Packs on the SCOM server and configured one Web Availability Monitor
to be monitored from external servers (e.g. Chicago).
I am getting the below error:-
Log Name: Operations Manager
Source: Health Service Modules Ex
Date: 9/11/2014 7:14:26 PM
Event ID: 10001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SCOMCLOUD.abc.in
Description:
Global Service Monitor Modules: Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId
= '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'
One or more workflows were affected by this.
Workflow name: Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule
Instance name: Global Service Monitor
Instance ID: {298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}
Management group: SCOMGROUP
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Health Service Modules Ex" />
<EventID Qualifiers="0">10001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-11T13:44:26.000000000Z" />
<EventRecordID>149790</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>SCOMCLOUD.abc.in</Computer>
<Security />
</System>
<EventData>
<Data>SCOMGROUP</Data>
<Data>Microsoft.SystemCenter.Omonline.OutsideIn.Discovery.ConfigUploaderRule</Data>
<Data>Global Service Monitor</Data>
<Data>{298CB0DA-4453-EFD2-A7AC-C2E8F2F7100D}</Data>
<Data>Failed step: 'Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/''. Diagnostic context: RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578',
New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'. Exception: 'There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints
that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.'</Data>
<Data>Global Service Monitor Modules</Data>
<Data>Couldn't get the ACS endpoint from discovery service. SubscriptionId: '1f156904-532e-416f-b570-1141438392a3', OutsideInServiceBaseUri: 'https://gsm-prod.systemcenter.microsoft.com/'</Data>
<Data>RequestId = '0fe72d85-989c-4c1b-89c1-1f4b641c1578', New ConfigHash = '65afc4b6-c18d-5e68-56d3-482e2db1851a', '1' tests, Last ConfigHash = '00000000-0000-0000-0000-000000000000'</Data>
<Data>There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often caused by an incorrect address or SOAP action.
See InnerException, if present, for more details.</Data>
<Data>System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://gsm-prod.systemcenter.microsoft.com/DiscoveryService/1f156904-532e-416f-b570-1141438392a3/Endpoints that could accept the message. This is often
caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: The remote name could not be resolved: 'gsm-prod.systemcenter.microsoft.com'
at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
--- End of inner exception stack trace ---
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.IDiscovery.GetEndpoints(String subscriptionId)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.<>c__DisplayClass1.<DiscoverAcsEndpoint>b__0(IDiscovery service)
at Microsoft.SystemCenter.Cloud.SharedLibrary.RestCallHelper.ExecuteRestCall[TContract](Uri endpointUri, WebProxy webProxy, String accessToken, RestMethod`1 method)
at Microsoft.SystemCenter.Cloud.SharedLibrary.Discovery.DiscoveryHelper.DiscoverAcsEndpoint(String subscriptionId, Uri outsideInServiceBaseUri, WebProxy proxy)
at Microsoft.SystemCenter.Cloud.OutsideInUnitModule.ConfigUploaderWriteActionModule.Execute()</Data>
</EventData>
</Event>
Any HELP would be really Appreciated.
Thanks in advance.
Abhinav | MCTS-Server Virtualization

Service monitoring is not showing all the services when i create a service monitor under Management pack templates.

Hi All,
I am using SCOM 2007 R2 CU4 in my environment. I want to do a service monitoring on specific agents. When i try creating this service monitor which comes under the Management pack template when i select the service which i want to monitor it does not
show all the services in the drop down.
For example - I have Windows audio service which is present on the machine, But it is not showing in the service list.
So from the services stating from "W" i see only 5 in SCOM and in services.msc in the Agent i see more than 5.
Below is the screen shot.
Can any one please help.
Gautam.75801

Hi Yan Li,
So based on your above suggestion, If the services are already managed / monitored by a specific
management pack those services will not appear here in the Wizard while creating this type of a Management pack object alert right ?
If that is the case why does not the same reflect here in the operations console in the Services monitor
TAB ?
Gautam.75801

Setting up service monitoring on a group of servers, but only alerting when the service is down on all servers

Hey All -
I have the need to monitor one service that exist on 3 servers, but the service only runs on one of the servers at a time, and the servers are not set up as a cluster. Any ideas around how to accomplish this?

Hi,
Create a service monitor as previously described and then create a distributed application and add the new service monitor for all servers to a component group. Then set the health rollup to Best state of any member - I think that should work...
Further details around DA's
http://thoughtsonopsmgr.blogspot.co.uk/2011/06/distributed-applications-das-part-ii.html
http://social.technet.microsoft.com/Forums/systemcenter/en-US/9e932038-32c6-4403-8489-1535de4214be/distributed-applications-health-rollup?forum=operationsmanagerauthoring
Hope this helps..

CAD service monitor requires SNMP config

When attempting to run the CAD service monitor on the server the page loads but the connection to the server for process status times out on the SNMP connection.
URL = http://<CAD server>:8088/smc/monitor.jsp
Error Message = Status: [Tue Sep 06 15:12:47 EST 2011] java.lang.Exception: SplkSnmpHandler: snmpTimeoutError
The system is licensed and running with all other functionality working as tested for UAT. The Cisco SNMP is enabled to send traps to a remote host and the CAD postinstall is configured to generate traps to the same host.
As the windows SNMP client is disabled due to the UCCE install is there any additional config needed on the CISCO SNMP to get this functionality working for CAD?

Can anyone running CAD 8.x please test the monitor.jsp and post if it's broken!
Even the TAC lab is down.
Sent from Cisco Technical Support iPhone App

How to create Service Monitor - best Way

I have a task at hand :
Creating monitor to alert when a service is stopped.
We are using SCOM 2012
I checked and found various ways to do so http://www.bictt.com/blogs/bictt.php/2011/03/16/scom-monitoring-a-service-part1
My requirement is : there are like 100 such services on 100 different windows computers that i need to monitor.
The services are not common , so 2 computers have the same service , Maybe some service that i need to be monitored be on 2 computers but overall every service is unique.
What is my best option:
1.Create a basic unit monitor and target to Windows computer class ? Create is as disabled ? Override for just the machine that has it.
Will it clutter my Windows Server class health explorer . (How bad is that as per performance)
2.Create a Service monitor using Windows Service templates
Do i have to create 100 target groups , as i have to Target the monitor to specific computer only
Since template service monitor create discoveries , targets etc on its own (Am i going to clutter SCOM with a lot of those) 100
3.Do i create a attribute for each service , so as to extend the windows base class to discover the computer that has specific service (Using registry)
too much work is it and how good of an option is this.
4.MP Authoring ,Create new class discovery based on WMI / Registry to find computer and then target the monitor
What would you do in such a case.

An example is the windows service monitoring from the Windows Management Packs. Microsoft does not discover any of these services. The MPs discover the Windows 2003 \ 2008 \ 2012 Operating System Class and the basic service monitors are targetted at
this class. This means it is relatively light weight monitoring (less overhead on the agent and less discovery information in the databases) but it does mean that you can't add any of these services to a distributed application or report on their availability.
You don't report on individual monitors but on objects which may have many monitors targetted at them.
Windows Server 2003
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
Windows Server 2008 (including R2)
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
Windows Server 2012
ü
Computer Browser Service
ü
DHCP Client Service
ü
DNS Client Service
ü
Plug and Play Service
ü
RPC Service
ü
Server Service
ü
TCP \ IP NetBios Service
ü
Windows Event Log Service
ü
Workstation Service
If you want to actually report on the availability of this windows service (or add it to a Distributed Application) then you do need to discover it - either via the Authoring Template or authoring your own discoveries.
Only you can decide what you need and you might have a different need for each service depending on what it is doing.
Jonathan Almquist has a good walk through here about how to change service monitoring to allow for consecutive occurrences of a service being unavailable but it is deep authoring.
http://blogs.technet.com/b/jonathanalmquist/archive/2011/06/24/windows-service-monitoring-reduce-false-alerts-part-2.aspx
Regards Graham New System Center 2012 Blog! -
http://www.systemcentersolutions.co.uk
View OpsMgr tips and tricks at
http://systemcentersolutions.wordpress.com/

Shared services and workspace architecture(How we can find out req &respon)

Good morning Hyperion folks,
Does any body have any document or PDF about workspace and shared service architecture...How these both components are communicate each other..any idea or any document..while communicating of these if anything goes wrong,,where we need to check, what is exactly the problem (any suggestible logs)...
Company are doing big mistake by using this hyperion tool ..These guys are not supporting and even they don't know much about the tool apart Product dev team..and that too they are not disclosure any documents related product...
**Does anybody found any kind performance tunning guide or lab guide about workspace and shared service HFM,Planning...** I have never seen component wise documents and tunning guide and recommendations.
I am strong opnion about hyperion is,we would not get any support from oracle and documents so He can migrate Cognos TM1 and Finance management etc........
Edited by: 888154 on 29/09/2011 02:55

Thanks john For ur reply ..i have seen these documents long ago ..i am asking about Shared services and workspace architecture and how these are functioning and where we can find out communication error and slow login issue with workspce and shared services.. How authentication is log on ..is there any machanisam they are using for authencation ...We are using OpenLadp ...
Ex :1.Per suppose log on to workspace that request goes to shared services directory and it will check whether that user is exists or not on Shared services tables ...here what kind of alogirtham using to aunthenticate user...How we can diagonse this process taking to much time,,,is there any specific logs related this (If logs are exsits how we can find out)...
2.Once authencation done successfully and responce send to workspace and populate workspace home page...then i click on application button (FM application) and it's taki ng to much time to load HFM page.To this where we need to look whta excatly problem? what are logs file helpful to us to diagonse..

CUCMS Service Monitor 8.0 and 1040

Hi there
We have installed CUCMS 8.0, we also have Service Monitor 8.0 installed.
When trying to configure a 1040 sensor we are unable to add the IP address of the 1040 sensor since, there is no option to add an IP address of the sensor. when we go to edit the configuration we see that the IP address of the sensor is the mac address and we are unable to edit this information as well. Therefore we suspect that this is a bug.
We are unable to pick up the 1040 sensor.
Attached is the screenshot of our problem.
Please advise is this is a bug?
Many thanks
Shabeer

The sensors do a DHCP.requestto get IP, TFTP server addres
So you need to setup a server that will respond with an IP for this mac address and give the IP address of a TFTP server (option 150).
You Service Monitor or CallManager can be such a TFTP server.
There on the TFTP server you must place a file called QOV.CFG
In Service Monitor -> Configuration -> Sensors you can make config this file, then copy it to the TFTP server
It tells the sensor what images to download and which service monitor it should register with.
Cheers,
Michel

Service monitor in WebClient UI

Hi Dudes,
I've been installed CRM 7.0 sp3, and in its release notes, it says:
"As of SAP CRM 7.0 SP03, a service monitor is available in the WebClient UI for monitoring the processing status of service transactions."
Since I cannot find it anywhere, I was wondering if someone could help me or has worked with this version before and knows where the link to the monitor is.
thank you in advance and have a nive day
Pablo

Hi Betty,
I'm logging with SERVICEPRO, but all i can't find the Service Monitor anywhere.
can you tell me which logical link the service monitor has?
thank you in advance.
regards
Pablo

CUOM + Service Monitor + CUSSM Architecture

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