Customer Database Synchonization from R/3 to CRM Problem.
Dear Sir,
I just upgrade from CRM 2.0c to CRM 5.0, when to configure the synchonization from SAP R/3 to CRM. The customer master from R/3 is come to CRM , except the contact person telephone, fax, it does not come to CRM. How can I check on this.
Please kindly advise.
Thank you and best regards,
Vimol
Hi Vimol,
Contact person in CRM will get created as separate business partners with internal number range. Make sure you have a generic internal number range assigned to an internal standard grouping.
Now you can download the object CUSTOMER_REL, which should bring all contact persons into CRM. If still you have the issue, try creating a contact person in CRM manually and see what happens. let me know the outcome
<b>Do not forget to reward if it helps</b>
Paul Kondaveeti
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Please refer 552435 and see if this helps.
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it seems your customizing of ERP and CRM is different in this area.
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Go through the following NOTEs
736595,833585,863611,873771.
Regards
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Shanthala Kudva. -
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Experts,
I am trying to replicate Customer Master from R/3 to CRM.
All the settings have been done. Nothing shows up in Queues. However, Bdoc hangs in "Received" state.
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JDPls see Customer Master replication error
Closed. -
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-- PatHi Pat,
Use object 'DNL_CUST_SALES' to download Customer Group from R/3 to CRM.
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Best Regards,
Pratik Patel
<b>Reward with Points!</b>
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