Customer service request

I need to fill out a form sent to me in my email. It won't pull up. It has come up as a blank screen or a black screen that says "couldn't load plug in". I have uninstalled Adobe reader and reinstalled and shut my computer off and on. I have also gone to the help button and clicked on repair installation. Nothing is working. I am getting frustrated with it. And apparently there is no phone number to call and talk to a live person....

There is no free support for Adobe's free products, so you might prefer if we try to help you instead. We are alive you know.
First, save the PDF to your desktop.
Then start Adobe Reader.
Does it start OK?
If so, open the file.
Does it open OK?
If things go wrong, please tell us where, and tell us the error message exactly. Thanks.

Similar Messages

  • Open Source Customer Service Request System

    Hi Does,
    Anybody know of a Open Source Customer Service Request System (AKA Helpdesk) written in Java.
    Thanks

    No idea but I did get almost 27,000 hits in google with the following search string....
    helpdesk java "open source"

  • Customer Service request for all mobile users

    To all cellular subscribers, first off, I wish to say I am a proud VZW user. Second, I want to say I am a customer service rep for a competitor carrier. Personally, a few of my coworkers and I believe there really isn't any competition. Thirdly, I want to remind everyone... When you get your bills and you don't understand them, or your service isn't working correctly, try to have your duckies in a row BEFORE you call customer service. We do not work for the company in question, we are a 3rd party outfit that is hired by the big guys (T-Mo, ATT, Sprint, Verizon....) to handle the calls coming in. We are trained, but remember, we are in a call center, some may be overseas, some may be in the US, but our paychecks do not come from the big guys, but our real bosses. Yes, you are customers, just like I am, but before you call us, put yourself in our place. Seriously, if you had to talk to a person over the phone who is yelling and calling you names, would you want to help them?
    So, my request to you is follow the Golden Rule: Do unto others as you would have others do unto you. Trust me, staying calm in the face of any hardship will go farther than flying off the handle.

    Yes, my coworker's sister works for the same company we work for  and she handles VZW calls. Also, just the other day, I helped someone cancel her contract with the competitor's company because she was just hired on as a rep with the same company we work for but in a different state. BTW, that new VZW customer/CSR says that the service for Verizon is WAY BETTER than with her old company 

  • SCSM Exchange Connector not recognizing custom Service Request prefix

    Hello,
    We have an Orchestrator runbook that brings over "Projects" from our Financial system into Service Manager as Service Request.   As a way to distinguish these as projects we changed the prefix from the default "SR" to "PT". 
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    a way to get the Exchange connector to recognize other prefixes?
    Thanks

    Hi,
    The system uses the only prefix that defined in the settings. There's no way to add support for the second prefix in Microsoft Exchange Connector. But you can create your own custom connector with the required behavior.
    Cheers,
    Marat
    Site: www.scutils.com  Twitter:
    LinkedIn:
    Graveyard:

  • How to Create Service request to notify the customer

    Hi All,
    Could u please tell me the which function module is used for  Create Service request to (SAP-CRM) notify the customer

    Hi Prajit,
    I have an assignment to create customized service request, for submitting user access request by using service desk, this template which i need to create different from the Standered one, which created by SMRQ (i guess).
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  • SCSM - Service Request Area list - modifications not showing for all users

    Hi All
    As you cant edit the Service Request Area list, i've settled on changing the default display names to better reflect the categories we want for our SR's. The changes i've made are visible in SCSM on my computer (where i made the changes from), however if
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    Any help would be appreciated.
    Thanks

    Have you made sure that the selected language in both consoles (the one you are editing from and the one you are testing in) are the same?
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    If you are not asked which MP to save to then you have already "commited yourself" to a specific MP. You could delete this MP (if there is nothing but the list values in it) or delete them one by one using the console. Then when back to square one the console
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    http://codebeaver.blogspot.dk/

  • Horrible Customer Service! Never again will I purchase another Thinkpad!

    On 12/18/2009 I called the tech support regarding my hard-drive problem.  As it turned out, the new T61 hard-drive died.  (I wondered why?  How did they went from a T30 that would function for 7 years to less than 1 year?)  It turned out that I received a set of corrupted recovery CD set and the following happened: 
    1. The person I called on 1/2 never ordered the CD
    2. Tech support LIED about the progress and blamed on Microsoft when I called back on 1/8 and 1/9
    3. Called back again on 1/11 and the person basically asked everything and even repeated back my address
    4. Called back again today on 1/13 to check on my CD progress and was notified that my apartment # was never provided
    5. Customer service requested that I call UPS to provide them with the information
    6. UPS said I had to call IBM to clarify the problem/go and pick up the package myself
     At the end of the day...the story is I still am without a laptop since 12/18/2009 and customer service never once apologized for all of this mess!  I am going to make sure someone in Lenovo will be sent to type up my dissertation.  Since I lost hours of work trying to untangle the mess they've created. 

    I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
    Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
    If you need to know how to post a private message
    click here
    Thanks.
    - I worked for HP.

  • Has anyone have the problem to close Verizon wireless account?  I have requested via customer service a few times already and still not be able to close it!

    We tried to call Verizon customer services a few times requesting to close the wireless account since 05/12, but now we still have the account opening.  We talked with the customer services, they first said that they can't close it and we have to wait until the next billing cycle, which is 06/04 to close it.  This is ridiculous because we don't use it and have to pay the service until 06/04.  The contract has already been passed.  Other wireless carrier allows us to close it anytime and date when we want to.  So, we don't know if anyone of you have any issue like this before.  If yes, how do you resolve the issue?  Please advise.

    Thank you for the information.  I click on the Terms of the agreement linked provided by you, and I see the information saying "Cancellations will become effective on the last day of that month's billing cycle, and you are responsible for all charges incurred until then"  under the following topic.
    WHAT HAPPENS IF MY POSTPAY SERVICE IS CANCELED BEFORE THE END OF MY CONTRACT TERM?
    However, I don't see any terms for the customers who cancel the postpay service AFTER the end of their contract term!  So, I really feel this is a dishonest schema to the customers.  I am wondering how many customers would come back to use Verizon service again compared to other wireless carriers.

  • Getting error while creating Customer Invoice Request via Web Service

    Hello,
    I am trying to create customer invoice request via web service.
    But I am getting the error message "No scheme configuration found for scheme '&CIRHP&' " continuously.
    It is working fine in reference tenant. But using the same payload its giving error in another tenant.
    Can you please tell me what is the root cause for this error?
    I have included the payload used in the prototype tenant(Payload.txt) and screen shot of the error.
    Thanks and Regards,
    Sriram

    Hi,
    Check the WSDL file is wellformed or not..You can test it using tools like XML Spy.
    Might be the attribute tag is missing something..If WSDL file is correct then, create proxy by selecting the WSDL file from local machine..
    Regards,
    Sunitha

  • Create Service Request for Customer

    hi,
    can u pls tell me how to create Service Requset for Customer using BAPI??????
    regards
    Guru

    hi,
    thanks for ur response
    how to assign a service request to person who is suitable for service.
    (for example customer faced problem with our product so he will make a complaint on that product, i think this is service request ,  we need to resolve that problem  as we assign that service request to some other person who can able to solve .
    <b>Am i thinking in Correct way</b>)
    i need bapis to ful fill for the above senario
    regards
    Guru

  • ¿Is it possible to hide a list in service request customized form?

    Hi all.
    I've created two custom lists in authoring tool to the service request form.
    My question is : ¿ Is it possible to hide one or both ?
    Tks.
    Regards.

    You tried to set the "Visibilty" of the list field in the form to "Hidden"? (Mark the list field and set "Visibility" to "Hidden" in the Details)
    Andreas Baumgarten | H&D International Group

  • SAP Cloud For Customer : Integration of Service Request to CRM  Issue

    Hello Team,
    We have CRM integration using HCI working for most of the standard objects running. But for "Service Request" we are not able to see replication initiating from C4C to CRM. We have setup the required Communication Arrangement and artifact on HCI. Ping test gives 405 error which is as expected. But when we save the new ticket replication to CRM is not initiated.
    Kindly throw some light on this so as to understand why this replication is not initiated.
    Please let me know if any configuration missing to replicate "Service Request" from C4C to CRM.
    Thanks & Regards,
    Mithun

    Hi Ravi,
    We are not getting any messages under "Business Communication Monitoring" and web service messages monitoring.  
    Can you please suggest me which are the all configuration/activities require in cloud for customer for "Service Request".
    We have maintained the Transaction Type for "Service Request" in Code List Mapping too, however we are clueless where we have to maintain the "Item Category" for "Service Request" and map to which standard "Item Category" in cloud.
    What is the initiate point to trigger the "Service Request" from C4C to CRM?
    Many Thanks,
    Mithun

  • Custom Self-Service Request

    Hi All,
    I have created a custom Self-Service Request i.e. "CASH ADVANCE" using EIT.Done all the setup in
    HR & AME(Approvals upto 2 positions up.What i have done the setup:
    1) Created an EIT for CASH ADVANCE
    2) Created a function for CASH ADVANCE
    3) Added the Function to the Self-Service Menu
    4) Run "Register Extra Information Types" for "CASH ADVANCE"
    5) Ceated a Condition in AME using existing Attibute
    6) Created a Rule also in AME
    7) Enabled profile options for Personalization
    8) Profile options for BG, Security Profile & Usertype are set
    Yet to be done:
    1) Need to enable DFF segments in Self-service page using Personalization for CASH ADVANCE segments
    After enabling profile options for Personalization, when i selected the Request..
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    Error:
    The selected action is not available. The cause may be related to security.
    Contact your system administrator to verify your permission level for this action.
    Pl guide me where i have to check? I appreciate inputs from anyone.
    Thanks.
    Regards,
    Siva

    hi Siva,
    Please add the Function you have created for 'CASH ADVANCE' to following menus also:
    1. Personal Actions Menu
    2. Manager Actions Menu
    3. Global Self Service Functions Custom
    The prompt in 1 and 2 should be same as you have given in the Menu through which you are accessing this function.
    Regards,
    Manuj

  • Poor customer service for Best Buy Elite Plus customer - A simple price match request

    Dear customer service,                                     I recentally bought Model: S29E790C and SKU: 3908046 for $599. Last week, I notice that the price drop to $549 or $559. I call in and got price match. Today, the price drop to $499. I've called back in, spent 15 minutes with the first rep, who stated they will have to transfer me to the right department. I ended being transfer to an unknown number. The second call back, I was given a confirmation #, but not email on the price match. I am disappointed and believe this should be a simple task. Can someone help me? Thanks

    Hi there johluon,
    I’ve been thinking about purchasing a second monitor for my computer set up at home, and I have to say, the one you picked is quite nice! If I have to be honest, I’m a little jealous. All jokes aside though, it’s understandable that you would want to get the monitor at the lowest possible price, so I’m sorry to hear of your troubles when attempting to request a price match with us. I’d be happy to take a second look into your request and see how we can help.
    After reviewing your online order using the email address attached to your forum profile, I was able to confirm that you received a price match last week to the $549.99 price. As we can only offer one price match per item in accordance with our Price Match Guarantee, this could explain why you haven’t received an email confirmation stating the second price match request for $499.99 was honored. Having said this, our systems do indicate we might have set some incorrect expectations earlier today when you called for assistance, so I’ve sent you a private message to discuss this further. You may view this message by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
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  • Service Request error - No Transaction Types assigned in customizing

    When I click on Service Request in IC Web, I get the following message "No Transaction Types assigned in customizing" even with the Standard Business Role. It takes me to the search screen.I maintained Business Transaction Profile.  Did I miss anything?
    Please Advice,

    Hi Ragz,
    Colleague of mine had the same problem.
    This is what you have to do.
    On the navigation bar profile which is linked to your business role you must add the following entries on the Define Generic OP Mapping part of the Navigation Bar (in the customizing of the NAvigation Bar it's the before last folder)
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    Object Type=CRM_SRQM_INCIDENT Obj.Action=edit use target= x  target id=TINCED highlight=SRV-INC-SR
    Object Type=CRM_SRQM_INCIDENT Obj.Action=create use target= x  target id=TINCCR highlight=SRV-INC-SR
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    This enables the system to check which transaction types are available of type Service Request.
    Btw the Business Transaction Profile is only relevant for IC scenario's.
    Hope this helps.
    KR,
    Micha

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