Customer / Vendor Master Dual Control - Sensitive Fields

Dear SAP Experts,
I have configured a business requirement to extend the Senstive Field functionality towards customer master. I have defined the new Customer group and also assigned the fields. Every time a change to the Customer master record (KNA1 and KNB1) fields are changed, the message pops for the confirmation to be done thru FD08/FD09.
The only question I have is the relevance behind this control as even after the changes not yet to be confirmed, the system is allowing me to bill the customer (Sd billing) and pass the entry to FI accounting? On the other hand the Vendor functionality does not allow a billing run unless and until the changes are confirmed. My question is what is the relevance of the customer master. Can anyone who has an idea about this provide some insight about the dual functionality of this sub module.
Rgds,
Abhai

hello, friend.
i wish to understand your situation better. if the sensitive fields restrictions are working for vendor, then there should be similar features for customer. the, my question is "are you -
1. "working in a DEV environment where you have consultant's (unlimited) authorization or
2. "working in a QAS/PROD environment where you have specific authorization?"
perhaps you have already checked this, but please indicate if you the authorization groups and transaction codes authorization have been set for the users.
many thanks.

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Edited by: Sridevi on Jul 31, 2009 9:45 AM
Edited by: Sridevi on Jul 31, 2009 9:45 AM

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Dear Swp,
I got Your point!
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Hi,
Please go through the following path for configuration :
Point No. 1
1> Customer
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Customer Accounts --> Master Data --> Preparations for Creating Customer Master Data --> Define Sensitive Fields for Dual Control (Customers)
2> Vendor
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Vendor Accounts --> Master Data --> Preparations for Creating Vendor Master Data --> Define Sensitive Fields for Dual Control (Vendors)
Point No. 2
You can execute transaction code FD08 in background with a periodic job for each User ID who has authorization and tick on Accounts to be confirmed by me and send the output via mail through distribution list or each user can view output by viewing spool by going to transaction code SP01.
Point No. 3
Same as point 2 only need to select option Accounts refused.
Point No. 4
Yes
Point No. 5
Same as point 1
Hope your issue gets resolved.
Regards,
Tejas

Dual control on sensitive fields change

Dear Expert
i would like to understand the implementation steps for dual control function. is there any complete guidance that able to share?
i have the following questions too:
based on my study, i don't see where is the control on this dual control function? because we still can post invoice and payment except blocking in payment run only.
in the standard functionality, is there any notification can be sent to authorised person whenever there is a change of sensitive field?
if the change is rejected, any notification can be sent to the person in charge, and how to do this?
so when a change is being rejected, but the change is remains effective, meaning that user needs to change back to old value manually?
is there a field named "One Time Account" in vendor master data? this was one of the sensitive fields that highlighted by IT auditor.
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Rgds
Joslyn Tan

Hi,
Please go through the following path for configuration :
Point No. 1
1> Customer
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Customer Accounts --> Master Data --> Preparations for Creating Customer Master Data --> Define Sensitive Fields for Dual Control (Customers)
2> Vendor
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Vendor Accounts --> Master Data --> Preparations for Creating Vendor Master Data --> Define Sensitive Fields for Dual Control (Vendors)
Point No. 2
You can execute transaction code FD08 in background with a periodic job for each User ID who has authorization and tick on Accounts to be confirmed by me and send the output via mail through distribution list or each user can view output by viewing spool by going to transaction code SP01.
Point No. 3
Same as point 2 only need to select option Accounts refused.
Point No. 4
Yes
Point No. 5
Same as point 1
Hope your issue gets resolved.
Regards,
Tejas

Dual Control for Sensitive fields Transaction FD08?

Hi all,
When configuring the dual control for sensitive fields, Transaction i have a few questions:
a) Is there a way (work around) by which I can add the sales area data fields to the catalogue of fields.
b) More importantly, system allows to create the sales order even if the changes have not been confirmed by the respective approving authority, this alone beats the logic of configuring the sensitive fields.
Is there some more setting or user exit which needs to be put in to prevent the user from creating the sales order unless the changes to the sensitive fields have been confirmed.
Userfull answers will be rewarded!
Thanks
Kind Regards

Hi,
Please go through the following path for configuration :
Point No. 1
1> Customer
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Customer Accounts --> Master Data --> Preparations for Creating Customer Master Data --> Define Sensitive Fields for Dual Control (Customers)
2> Vendor
IMG --> Financial Accounting (New) --> Accounts Receivable and Accounts Payable --> Vendor Accounts --> Master Data --> Preparations for Creating Vendor Master Data --> Define Sensitive Fields for Dual Control (Vendors)
Point No. 2
You can execute transaction code FD08 in background with a periodic job for each User ID who has authorization and tick on Accounts to be confirmed by me and send the output via mail through distribution list or each user can view output by viewing spool by going to transaction code SP01.
Point No. 3
Same as point 2 only need to select option Accounts refused.
Point No. 4
Yes
Point No. 5
Same as point 1
Hope your issue gets resolved.
Regards,
Tejas

Customer / Vendor Master Dual Control - Sensitive Fields

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